Asked for quote and he was here to assess and provided the quote. A bout a week later they were…read moreputting up our gutters. They put on the exact color, nice tight fit and looks great with our home! Way to go Lock & Ladder for excellent service!

We used Locke and Ladder to install a new exhaust fan on our roof and address some other problem…read moreareas. They did a thorough inspection both externally and from within the attic, taking pictures so that we could fully understand everything that needed to be fixed. I never felt like they were trying to oversell us on repairs. We had such a good experience with them that we chose to use the company to replace the siding on our house. Jon worked with us to select colors and siding styles, to ensure that we would be happy with the final look of the house. I appreciated that Jon spoke to me, and didn't direct answers and questions just to my husband. As a part of the job, the team removed the old siding, installed new siding, and then put on the new siding. Thanks to the new insulation, we haven't needed to run the air conditioning as much and the hottest bedroom in the house has stayed cooler. The house also looks a lot nicer. We have had several neighbors stop us to compliment us on the new appearance of the house. We're working with Locke and Ladder again to get guard on our gutters.

warning!! warning!! owner will short the job by not doing…read morewhat should be done. he will argue with you and add a big price to bill to do what 2 builders and 3 other specialists said should be done. one said "sounds like a crook". you have been warned! lots of details found undone after he was paid. he leaves the job to a helper who stops working when owner leaves to go to another job. be very very careful!!

I was highly impressed by the timely response with the company. Patrick and Mogan came to my home…read moreand were very professional. I had an idea of what I wanted built but Morgan had some wonderful suggestions and I was excited for her to take action on them. Patrick never missed a beat. He explained the stages of building to the time it would take from start to finish. Let me say I love my new screened in patio with Morgan's added touches. I will recommend them to all my friends and family

So far...excellent !…read more Recently had a former employee liberate much of my belongings....mercifully being too damn stupid to steal the antiques... ...however...they did manage to damage. ..including cutting open seat cushions ?? Really ?? did ya think I was Tony Montana ??? cocaine stashed in the furniture ? ...anyway...called several restoration company's....who..apparently are all millionaires, lottery winners....or likely both....since no one bothered to call me back...even with several messages...helloooo ? Morons ? thousands to make !! ....except for Dave with FINIsmith... Dave came over the next day...looked at everything...made appropriate cooing noises....and said "yup...there is an app for that !" ....shocker of all shockers....he actually shot me an estimate later that day...in other words he exceeded what he said he would do...must be something wrong with him ?? The estimate was less than I expected...and..he showed up the next day to pick up the items....and....get this....ON TIME ! definitely something wrong with him....really....what contractor shows up on time ?? most have graduated summa cum laude from the Comcast school of rank non-professionalism. He is also going to build some custom cabinets to show off my beer coaster and matchbook collection. If ya need any restoration...refinishing...custom cabinets...give ol' Dave a shot at earning your business ! ....and...ladies...he is single...and a spittin' image of Ernest Borgnine !

I'll try to explain this "Not Good" rating as briefly as possible. If there was an option for…read more"Sucked" it would be more appropriate. In short, this man took my $2000 deposit, and over nearly two years (pre-COVID), failed to complete a single task in the contract. I asked for my money back and sent a demand letter. Dave gave excuses such as other jobs running over, personal injuries/limitations, family health issues, etc. He complained about how many times he had to come to my house to talk about the plans. While I admit that I did have an evolving vision that sometimes needed a face to face discussion, most of his trips were for his benefit, not mine (e.g., had to re-measure several times and even asked me to take measures to send). He stated that his right to keep the deposit was based on work already done. I never saw anything done. He also tried to withhold some of my items as "collateral" and in legal terms, that's called theft. I eventually had to make a trip to his workshop to pick up my property. I cannot speak to the quality of Dave's work, but I can share with you that he took advantage of someone in a state of grieving. I felt bad for each of his reasons as to why he couldn't finish the project because I was in a fragile state. In hindsight, I was manipulated. Dave may respond to this with unsubstantiated excuses. Near the end of my correspondence wit Dave, he sent me a final invoice that was $4000 over my quoted price stating that the job had caused him extra work and travel that was not anticipate. Again, I share with you that he NEVER DID ANYTHING in my house. Please choose a different carpenter to save yourself some time and money, and some very likely heartache.

This is one of the best companies to have windows installed, the quality of workmanship, the…read morematerials, and the caulking of the windows are superior. We have been in a remodeling of a 1970s home for 7 months and this company was the most efficient, professional and hard working crew. The salesman Phil is a expert and knew exactly what was needed. Kudos to Elite windows.

Called out for a quote after vendor contacted me on Facebook chatter page... came out, Bsed for…read morecoupe hours and never got the quote. Texted next day and said have to me right away... never got. Had to track again. Called, texted, emailed Carl from web page, and even submitted request through website. Nothing. Then text next day again. Got a quote. Contain language that was promulgated and seemed off; questioned and ask for follow up. Again, nothing. No call back. No email. Then did a review on Facebook and Carl threatens me because I left a negative review. Red flags. Stay away. Poor customer service, lack of professionalism, subpar sales experience, and owner is more worried about image than customer experience. Dude chill and respond to consumer. You literally had a deal, promised measurements, rush order, and then flaked out. Be made at employee who didn't follow up and cost you a deal and future business for rehab business with owner of this house. Hopefully they can learn and grow, but stay away. Red flags.

Jeremy just finished refurbishing my screened in back porch. He replaced rotted wood, installed a…read morenew screen door, rescreened the entire porch, and painted. I am grateful he found the source of the wood rot and installed flashing to keep the water away from the area. As usual, his work is perfection. Being a senior citizen, I have dealt with less than scrupulous people, but Jeremy has proven time and again that he is dependable and trustworthy. He has done many jobs for me, and is helping me plan the next one.....a custom cabinet for the sound system on my TV.

Professional and timely. Great service on installations for bathrooms. Very respectful and quality…read morework at reasonable cost. Kept everything neat and clean as the work was being done. Would recommend REAP for anyone needing repairs or remodles for their home and business. I will use them for future home updates.

Thank you so much REAP! Ryan your ability to connect with me and get to work immediately is beyond…read moreamazing. The powers that be lead me to your company because you REAP what you sow. I can't say it better it was a GOD send to find your company. The remodeling was not only top quality, perfectly inline with your estimate and beautiful, but it was also great working with your team. The fact that most of our communication was via phone or virtual while I was out of town, just blows me away. Thank you thank you thank you... I can't wait for the next project you are definitely top notch. Highly recommended!!!!

Trim it up did our complete master bath renovation and it was wonderful! Great owner, great company…read moreand they did excellent work. On time, friendly and got the job done! Highly Recommend.

Can't say enough how Trim It Up treated our family - before - knowing they were going to get paid…read more We had a very negative experience with Service Master and Travelers Insurance which made our process to get our work completed extremely difficult. Gordie helped us through many of the nuances of this very bad claim experience and he did this before knowing they were going to get the job or get paid. His character showed through in the fact that he was more concerned with justice and helping us out than just trying to 'get the job'. Working with Trim It Up was a pleasure and dealing with Emily who keeps the communications flowing and is very responsive. We felt confident working with them for the entire 7 months it took to get our work done. I can say a lot more, but the point is ... they went over and above.

Recently had trim, siding, roofing, painting and fireplace repair done by this company. First of…read moreall Dave and Hal did an excellent job of diagnosing issues. They were very thorough and explained everything very well despite our many questions. I appreciate their expertise! They went above and beyond any contractor that had previously done work at our house. They ensured crews showed up and knew their assignments. Any work done was cleaned up by the end of the day each day. They completed a final walk through to ensure satisfaction. Do not hesitate to use this company. Their combined expertise solved years old issues for us and our house now looks beautiful again! Thanks so much!!!

I am beyond impressed with the job they did at my house! I had massive issues with my siding and…read moretrim from it being installed incorrectly nearly 20 years ago, and the crew came in and did an excellent job. I'm way too used to contractors not being meticulous about details, but every last part of my siding and trim now look amazing. Additionally, they could have easily come in and told me I needed all the siding replaced (as other companies did), but rather they ensured that they only replaced what was needed and fixed what could be to avoid higher costs to me. I would 100% use them again and plan to recommend them to others in my neighborhood who have the same issues with how their house was built.