I am a tenant at Citrine Hills in Ontario and had previously been serviced by another pest control…read morecompany. Unfortunately, that company was unreliable, often failing to show up, and I saw little to no results from their services. When I was informed that a new company, Professional Pest, was taking over, I decided to sign up but had minimal expectations based on past experiences. When the technician, Isaiah, arrived at my door, I admit I was skeptical. However, Isaiah quickly exceeded my expectations with his professionalism, knowledge, and patience. He took the time to thoroughly explain the process and answered all of my questions in a clear and detailed manner, even as I asked him multiple questions. After the first service, I noticed a significant improvement compared to previous treatments. Within less than a month, Isaiah had effectively eliminated all of my pest issues. What impressed me even more was that he took the initiative to check in afterward to ensure everything was progressing well. I am extremely satisfied with the service I received from Isaiah and Professional Pest, and I will definitely reach out to them when I purchase my own home in the future.

I want to give a shoutout to my technician Roberto G who visits my property twice a month to…read moreservice the general area but also to the residents when requested. Sometimes I hit him with a lot of homes when he comes but is always thorough, educates the residents on how to maintain their homes pest free and always communicates with me before he leaves. It's rare when you find a good technician who actually cares about what they do and always has a smile on their face. Thank you Roberto G for taking care of my residents and property!

We have used Contech Pest control services for a few years now, Javier is always kind, honest, and…read moredoes an excellent job. I recommend him to my friends and family. Thank you Javier!

Javier did an excellent job great communication and definitely be doing business with him againread more

I signed up for the bi-monthly service through DM pest management after having a small ant…read moreinfestation. It has been great so far. Kyle came this last time and he was great! Went above and beyond. Before I could even ask him about gnats on my lawn, he was already spraying them. So far, they have been eliminated. I asked a question regarding certain spraying and they scheduled a service the following week. Kyle came and took care of the issue no problem and was very throughough and efficient. Their communication and scheduling has been easy and convenient. Would definitely recommend their service!

We have used DM pedt control as our service for several years now and they are fabulous. We used to…read morehave so many bugs etc. and now hardly at all. Very professional staff and very efficient.

We had a bad spider problem in our backyard. We were recommended this company through a friend…read more Henry came out and was very Nice and professional. He killed 5 black widows while he was here and gave us some pointers on what to do between sprays. Would definitely recommend to friends and family.

I called about my pigeon problem with my solar panels. They answered right away, and were super…read morefriendly. Too bad they don't provide that service! But they gave me a referral and didn't seem as if they did it for referral fees or lead fees. Just honest, kind and helpful. Thank you!

Please stay far far away from this company. They do UNLICENSED stucco work. They were sent by our…read moreformer HOA management company, Lordon, to fix stucco. We were not aware they were a termite/pest company, NOT a stucco company. First, they did not notify us that they were coming. Our drywall was exposed on the interior because of water damage. They started working on the wall and poured hot tar and debris into our home. Thank god we had plastic set up. Afterwards, it rained and we noticed the stucco was not preventing the water intrusion. A different contractor came and told us it was not even stucco they used, it was some sort of clay. This company did stucco work all over our community. It is horrifying that they are doing unlicensed work.

They came to my place today to knock down two wasp nest I had. The guy was super polite and checked…read morefor additional ones and found a third one. They were very prompt and notified me an hour before just to remind me they were coming. They were quick and didn't leave a mess behind. The works Swept the floor prior to leaving.

Once you call Terminix for an inspection they will give you 3 to 4 hours window to come to your…read moreplace. Guess what?...They'll never show up! You call them again, they will apologize, and you will get another appointment, and... you got it, no show-up, again! But, if then, you miss a payment, they will send you a CANCELATION letter, saying that if they don't get your payment you'll pay a cancelation fee! That happened to me when my credit card was stolen and my bank issued me a new card THE WORSE EXPERIENCE!!!

I went online and scheduled for a termite inspection for Monday,  October 16, 2023, between 8-10AM…read moreto my home. No one showed up.  I get a text at 4pm the same day from a person named ,Tim. (909)806-0038 "Hi , this is Tim Dennis with Terminix apologize for the late notification but the original gentleman that they put you on his schedule called in sick and they just added you to my schedule. I stopped by your home and no one answered the door if you would like to reschedule please text me back and let me know. When is it convenient for you?" Tim confirmed he can come the next day between 8-10AM. No one showed up.  No message from Tim at all.  I called Terminx and spoke with a lady on Thursday who scheduled me for Friday with Tim. I asked for someone else because Tim is unreliable. So she set me up with Thomas between 3-5pm. I requested to leave work early to be ready for Thomas and I get a text from Thomas at 11:30Am the day of my inspection appointment: "Good Afternoon , my name is tommy with Terminix. I will be your inspector. I would like to reschedule you for Monday" I let him know the following:  "Hello. It's ok. This is the 3rd rescheduled response I've gotten. The first 2 were from Tim.  Appreciate you reaching out.  Take care. " Thomas replies:"What time Monday is good for you? I'll put you as priority " Termix. Your people are full of it. Flat out liars.  Uncaring. Disregard for people's time.  Zero accountability.  No apology.  No explanation. No way in hell will I ever consider this establishment again nor ever recommend.  Take care

We've been with Orkin for years and we truly couldn't be any happier with our current service…read moretechnician, Art. He's the best! We live on four acres and we have lots of spiders, ants, scorpions, etc. Any time we need anything Art is there with a smile! If we need an extra service due to excessive ants or spiders, Art will come out at no extra cost. And, he's always SO NICE about it and does such a great job. For the first time ever, this year we haven't yet found one scorpion, that's great news for us, lol. We still get spiders and ants from time to time, but without Orkin we'd be infested. And whenever we have a flare up, we let Art know and he comes right over to take care of it. We've used other companies in the past, but we couldn't be happier with Art and Orkin. Orkin is lucky to have him!

I am writing this review to warn others about this company. If I could give Orkin and this…read moreparticular branch zero stars I would. I recently arranged a pest inspection at my home with the Eaglerock branch as I observed multiple exit holes on my ceiling. The representative, Erik, performed the inspection. He agreed that the holes were not from termites, but likely from some other type of wood-destroying organism and that opening up the ceiling drywall is recommended to confirm the type of infestation. After three weeks, I repeatedly followed-up with him and his office requesting the inspection report. Today, I was told that no report would be generated or prepared because it was not a "full inspection." I was flabbergasted! I asked the representative what would be required for a full inspection and she just kept saying they will not provide a report. I asked her if, at the very least, the inspector could write a limited report describing what he observed during the inspection (e.g. multiple exit holes, but no termite activity) similar to what other pest companies who subsequently inspected my condominium unit submitted (both limited and full reports). She dismissively replied, "Well, you can just submit those reports to your HOA." I informed her that I believe her company was unprofessional, unethical, and lacked any customer service whatsoever. I also explained to her how much time I spent to make my home accessible to their inspector and to follow-up with them repeatedly, only to be told there would not be a report generated whatsoever. I completely understand the one-star reviews for this branch. They obviously do not care about serving or protecting their customers despite their state customer satisfaction guarantee.

It was hard to schedule with this company, the lady on the phone was rude. When they were done with…read morethe house, they gave the key to the gas company technician without my permission. They broke dozens of shingles on my roof. I had to deal with them because it was part of realty provider

This business called to offer Free Termite Inspection, I accepted the inspection did not find any…read moretermites. I called to have then send me a copy of the findings, but much to my surprise they wanted me to pay $125.00 to release the report. Agent please do not fall for these companies Use a Company that will have integrity, Free means Free. I ask them if you had of found termites would you have charged me for this report,,,,answer no, we would want to do the work. Please Do NOT USE THIS COMPANY! if this company call and promise a Free INSPECTION, GET IT IN WRITING THAT IF THEY DO NOT FIND TERMITE, THE REPORT WOULD BE FREE.

We've been a customer of Chino Valley Pest Control for approximately three years. Living in Chino…read moreHills means we likely live on top of a humongous ant hill. Not too long after John started coming out, our ant problem that we'd had for many, many years went away. Between John and Steve, we've gotten nothing but excellent service. Highly recommend.

Honest. Would def recommend to anyone having a problem with critters. On time, reliable and great…read morecommunication.