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Exquisite Granite & Marble Design Studio

2.5 (4 reviews)
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Services - Exquisite Granite & Marble Design Studio

Countertop installation

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7 years ago

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8 years ago

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7 years ago

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7 years ago

Exquisite did a great job with my kitchen remodel project. They were professional and on time. Thank you Exquisite

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West Shore Home - West Shore Home's highly trained employee installers working on installing full house flooring.

West Shore Home

(18 reviews)

We will give Westshore Home of W.S. a three star rating only because the finished tub-to-shower…read moreconversion is nice. But, the whole Westshore Home experience was anything but nice. The 1-day install turned into a 5-day ordeal during the Christmas Holiday because the Sales agent left out some important project information. Therefore, the install team arrived with a wrong "floor pan" for the shower. When the problem was discovered, our old tub/shower had already been removed. During the subsequent call to the Sales Manager (Jeremy)... he attempted to pressure us into accepting the floor pan that was sent. He came up with several reasons why we should accept the "wrong" floor pan, all of which were total "BS"!!! We felt that if we paid over $27,000 for a shower project...then we should get what we ordered. During a subsequent phone conversation with the Sales Mgr. (Jeremy)... He actually said "Well,...if you'd taken the 1st floor pan, the installation would have been done in a day"........ Really??? So we should have paid over $27,000 and had something installed that we did NOT order??? That comment REALLY hit a bad note with both of us!!!! 5 days later, they came with the correct floor pan and finished the installation. The new shower looks nice. You have to wait 24hrs after the install before using the shower (Not mentioned until after the installation is complete). After completion, we noticed the sliding glass door to be used for entrance to the shower had no handle... There was only a small button to hook your finger into and attempt to pull the door open. We asked about this and was told by Jacob (Installation Mgr.) that this was just the way the door was designed and nothing could be done about it. It seemed we were the only ones to ever say anything about it...........ok If you choose WS Home .... I would look elsewhere for better designed sliding glass doors. Upon 1st use of the shower, we discovered that the Hot and Cold water controls were backwards.... They did send someone approximately a week later to fix it... so now everything is ok. During the whole installation mess, the two install crews and the guy who fixed the Hot/Cold issue were great. The installation (including the Hot/Cold issue) was completed on1/6/26 after being started on 12/24/25. It has been over a week since completion and we've had absolutely NO communication from Westshore Home to see if we were satisfied...or... offer us a little compensation for what we went through...or... If we even liked what we bought. It's as if once they get your money.... They don't give a crap anymore!!! Bottom line..... While the shower is nice... The Westshore Home company is very expensive .... and impersonal. I would suggest looking at other companies and options before deciding who will do your bath remodel. H.A. Reece, Yadkinville, NC

EXTREMELY, EXTREMELY expensive. Only a few design options, not real tile, and flooring would be…read moreinstalled over my current floor. Definitely an expensive band-aid type remodel for your bathroom.

Exquisite Granite & Marble Design Studio - kitchenandbath - Updated May 2026

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