Love these guys! They save me time dealing with DMV and they're in my town of Oakdale.read more

I called this morning wanting a car Ins quote for my vehicles, Jesus was so great and helpful! I…read moretruly believe he shopped around for the best price for us and he was so helpful and answered all of my questions with detail . He got my cars insured with no problem. Great customer service!

I had the absolute pleasure of visiting Mrs. B's today to take care of a long-overdue vehicle…read moreregistration, and I can honestly say it was one of the smoothest and most pleasant customer service experiences I've had in a long time. Before heading in, I called to get some information and was lucky enough to speak with the owner, Felicia. Despite clearly being busy, she was incredibly kind, patient, and attentive. She didn't rush through the conversation at all--instead, she took the time to answer all of my questions thoroughly and with genuine care. From that initial phone call alone, I already had a good feeling about the place. When I arrived, Felicia greeted me warmly and immediately put me at ease. What I had expected to be a stressful ordeal was handled with such professionalism and efficiency that I left wondering why I hadn't come to Mrs. B's sooner. She took care of everything quickly, clearly explained what was being done, and never once made me feel like just another customer. Her attention to detail and personable nature made the entire process feel effortless. Felicia is truly a gem. It's rare these days to come across someone who not only understands what real customer service looks like but also lives and breathes it in how she runs her business. You can tell she genuinely cares about the people she helps and takes pride in making their experience a positive one. Businesses like Mrs. B's are what give a town character--they're the kind of places you want to support and tell others about. Livermore is lucky to have this kind of service available, and I'll be handling all of my vehicle registrations here moving forward. If you're reading this and considering where to go for DMV services--stop searching. Do yourself a favor and go visit Mrs. B's. You won't regret it. Thank you again, Felicia, for making a frustrating situation not only manageable but actually enjoyable. Keep doing what you're doing--you've absolutely earned a loyal customer.

It was amazingly easy. I can't believe they give you so much help in getting a car registered…read more Felicia was so helpful and assisted me with my out of state car that needed title and registration. I'd already smogged it, so it got everything else from Mrs Bs. A+++

I would like to take a moment to recognize Mr. Yen Yu for his assistance with the transfer of a…read morehomeowners insurance policy today (2/24/26). He was patient, courteous and very professional. He made sure we understood every step of the process before proceeding to the next step. We will certainly ask for him the next time we need assistance. Signed, Danny N.

I have been a AAA member for 40 years. I have a homeowners insurance policy as well as membership…read morefor towing services also have auto insurance Within these years, I have purchased two batteries and I've had problems with every single one , now I'm on battery number THREE I felt the need to post this because I do not feel like I'm being treated as a valid preferred customer I feel that I am being gouged financially and disrespected by team services and supervisors. In 2021 I purchased a battery from AAA. It came with a six year warranty. It lasted two years. Until I had to replace it due to the battery having leakage so in 2023 the battery was replaced now 2 years and one month later I am having to replace it again with the same problem!!! LEAKAGE This is what they don't tell you if you replace your battery with your six year warranty the replacement will be free because you're under warranty, but if the battery has to be replaced again within your six year warranty, you will be charged prorated for the third battery and lose your warranty and not eligible for a new warranty but yet they keep selling you defaulted batteries that don't last past 2 to 3 years I could have went anywhere to buy a battery, but I bought it here because of the six year warranty and because I'm a member wanting to support a company that I believe in There's something extremely wrong here. It's almost as if it's a switch and bait situation. My warranty would have been up in 2027 which made me eligible for another free battery because of all the defaulted ones they kept giving me but instead, they charged me and informed me that I had no warranty on this third battery so I am now punished because of their defaulted batteries in 2021. AAA had to change companies that they were buying bulk batteries from because they were having continuous complaints on these batteries that were leaking knowing that they selling these to their AAA customers, as I was speaking with a supervisor Liz ID # 505521 always make sure you get their ID number I was trying to explain all my concerns ... what I got was superiority rudeness consistently being interrupted and not heard . and was told that I need to go online to place a complaint , why would I do that if I have the supervisor on the phone she made no sense whatsoever only because I know she had no answer for my concerns of being gouged, misled and unhappy as a AAA member. after 20 minutes of her repeating herself in different ways but ending up meaning the same thing that I would have to buy another battery I got nowhere when asked to speak to her supervisor I was told there was nobody over her that she was the one. Therefore I hung up the phone called back and guess what!! low and behold !! she does have a boss Eric, his ID # 508883 hoping to get answers and some resolve seemed to be an impossible task. Eric was just as rude as Liz but seem to be annoyed about my complaint and had Little to no patience. He was so irritable seem to enjoy talking over you like Liz did maybe that's one of their training tactics to shut us up so that they can get their points across but yet we don't get ours when that did didn't work. He starts to yell that that's where I had to end the call. I guess I am seeing AAA at its finest it is evident they just hire anybody because they all seem to be trained in the same way... sell sell sell no resolve no respect and no gratitude toward there customers If it wasn't for us members, they would have no job at all, but I still feel this Company needs to be thoroughly looked at the Better Business Bureau will be the next step of my complaint as well as Google We all work hard for our money and we should not be paying for something we're not receiving I would also like to point out if you have auto insurance with AAA make sure you look at your declaration page they're always adding something on your policy that you did not ask for I had noticed that they have been charging me for a Service that I did not ask for.

Looking for a new mechanic shop (since my car is old lol) I decided to bring to Valley Auto for an…read moreoil change. I was promptly greeted and given an estimate. The staff is friendly and knowledgeable. They showed me other issues that are wrong with my car without trying to up-sale. Very honest mechanics and good service. My oil was changed and now I also have a better idea about my cars condition. Give them a try !

I just left this shop and I wanted to make sure I left a review. I paid today to have them inspect…read morean old car that I was looking to buy. The mechanic took his time, sent me videos of his inspection and then took the time to explain everything to me. I was very appreciative of their work and professionalism.

Lodi DMV suffers from the same problems most other CA DMVs suffer from. So you can expect some…read moreworkers to be rude, long wait times, and generally a hard time getting a clear and straight answer to your questions. I will say this location is on the cleaner side for a DMV. But here is the BIG issue I had on my last visit. Security doesn't allow standing while waiting!? Excuse me? I went on a cold winter day that was about 45 degrees outside. I didn't want to stand outside in the cold, but also didn't want to sit in a crowded seating area where there was clearly sick people who were coughing, sneezing, and sniffling everywhere. Hey Security, this isn't the hottest local nightclub on a Friday night. This is a local DMV. People don't want to be there. They probably HAVE TO BE THERE. And like me, I literally wasn't allowed to do what I needed to do online. So you are forcing people into long wait times and now telling them HOW they must wait? That is crazy work! Do better Lodi DMV.

I just wanted to update my review because it's been 10 years since I reviewed this DMV but in my…read moreopinion it still gets four stars. I have been coming to this location since it was built and I understand that it's the DMV and it can be slow and frustrating but I think they do a very good job here. I needed to renew my driver's license and I have been trying to get an appointment online but they are weeks out. I'm in a hurry so I tried their new online option of getting in line before you actually get to the DMV and I want people to know about this because it was super helpful to me. It's the first week of September 2025, but the earliest appointment I could get at this location was the last week of September 2025. So I opted to use their "get in line now" option and it was super easy for me to get everything done quickly. I got in line digitally around 11:00 a.m. and was 37th in line I believe . Just after 1:00 p.m. I was 10th in line, so I got in my car and drove over to the DMV. Although there was a line out the front of the door as usual, there was still plenty of parking and by the time I walked through the doors I was fourth in line. The gentleman at the front was having difficulty explaining to people that they are no longer physically checking anyone in and that people need to check in digitally. I felt bad for him because he was really overwhelmed. However, I was able to find a seat and wait about 10 minutes to be called. It really stream lined the whole process. I was able to pay my fees, take my eye exam and get a new photo in less than 20 minutes after being called. All in all I was only gone from home about an hour for the entire process. I'm sure this location could do with more employees, just like any other DMV could, but I really feel they do the best job they can trying to get people through as quickly as possible and I appreciate it.

I came in one morning to do some dmv services and was helped by Angelique. She was super nice and…read morehelpful. She was able to help me with a salvage vehicle title that I had to register it. They also do insurance and tax services as well. Also they provide refreshments while you wait. I'd rather come here and get avoid a long line at the dmv any day!

Great customer here made me laugh as she took all my money for insurance lol sirena got me a great…read moredeal on my insurance.

Very personable and quick. Don't see a reason to go anywhere else if you need a smog check in Lodiread more

I will never go back to this place again. The guy doing the…read moresmog is very rude. And They are over priced.I went to another smog shop around the block and it was 15$ cheaper and the gentleman was very nice.