I was looking for a plumber to fix an actively leaking sink. It was leaking into the cabinet upon…read morewhich the sink sits. I chose to contact Express Services for it's 40 minute guarantee response, and it's willingness to handle off hour work. The issue is that the "office" was closed around 3:30pm. Surprising. I left a detailed message and have not received a reply as of 18 hours later. I called twice and noticed that while they were not "open", they prominently advised callers of an "emergency" number where presumably you pay emergency service pricing. In short they did not respond to my call so I got no service. I don't have good feelings about this place.

The young man who came gave me an estimate to replace rhe insides of my tiolet or replace it with a…read morenew one. His prices were half what the previous Company had given me. he came the next day and quickly, snd very neatly, took care of my problem and left nothing for me to have to deal with.

Yesterday, this company came to me, for which I am writing a 5 star review…read more What I liked was the price (lower than the competition). We arrived quickly, repaired the hole in the shower and cleaned it. Carefully! I recommend and will continue to use this service.

I sent a Yelp request for an estimate for a specific plumbing job. This business responded with a…read moredemand, without an estimate, that I call them. That other plumbers could provide an estimate based on my description of the work is ample evidence this business is too high and might to read requests from Yelp. VERY offensive.

Let's be real - the reason for calling Roto Rooter can never be pleasant. What's refreshing,…read morehowever, is the responsiveness and pleasantry of their staff and service. I had a sewer backup and the soonest a plumber could make it (with a hefty emergency fee) was 24 hours. Who wants sewer water in their house for that long?? One call to Roto Rooter and they came right out to fix the problem and the water was mitigated within the 24 hours the plumber would have taken. You have to leave this stuff to the professionals. Nick came out first to clear the clog and immediately following was Steve and his mitigation crew. It was a one stop shop that made the whole experience so easy! Kudos and while I hope I don't have to call again, I will if needed!

I sent a Yelp request for an estimate for a specific plumbing job. This business responded with a…read moredemand, without an estimate, that I call them. That other plumbers could provide an estimate based on my description of the work is ample evidence this business is too high and might to read requests from Yelp. VERY offensive.

Had an urgent pipeline to take care of. Got a quick quote with just sending out some photos of the…read morepipe. Other plumbers asked to schedule a visit to view the issue and with a fee. Issue was handled the same day with a very reasonable cost.

They finished our water heater COULD NOT be more pleased!…read more From helping us set up spire, to open communication, perfect clean up and so friendly!

Several neighbors had used and suggested In-and-Out Plumbing. I reached out via Yelp, and their…read moreresponse was quick! The technician showed up, as planned, and on time. Very nice and professional. The service fee is very reasonable. We would def use this Company again.

Timely and friendly - I had a shower with a cartridge completely stuck in the valve, and I had…read moredestroyed the stem trying to pull it. They were prompt and gave me their best price given the unexpected level of work required. They tried to save the valve but had to replace the whole thing. Friendly and competent, would use again,

The plumber, Michael, was very personable. Pricing seemed a little high but we didn't shop it…read more The real issue was that we were told "around 11:00" and he called and came out at 4:00. We understand emergencies, but it would have been nice to get an update earlier.

We needed an emergency plumber for the faucet in our bathtub and I received prompt messages, clear…read moreupdates, and the work was very clean and done well! I will definitely use them again for additional plumbing needs.

We've used this plumbing company for years at both our previous home and our current home, and they…read morehave consistently exceeded our expectations. From routine plumbing repairs to more involved projects, they've always been professional, knowledgeable, and dependable. Chris was just out today and as always arrived on time, clearly explained the issue and the available options (including the budget friendly ones), and completes the work with great attention to detail. It's hard to find a company that's both honest and reliable, but they've earned our trust time and time again. We never feel pressured into unnecessary repairs, and the quality of their work has always been excellent. It's reassuring to have a plumbing company we can count on whenever we need them. We highly recommend them to anyone looking for skilled, trustworthy, and friendly plumbers. They've definitely earned our business for years to come!

We had sewage backing up into our basement, so we needed help quickly. Warrior was the first…read morecompany that said they could come out the same day. The technician recommended hydrojetting, explaining that snaking the drain might only push the roots aside and create an opening, while hydrojetting should remove them more thoroughly. He also said the service included a 12 month warranty. The quoted cost was $1,000 for the hydrojetting, camera scope, and warranty. I explained that this was roughly twice what I had paid in the past, but because it had been two years since another company had serviced the line and because of the urgent situation, I agreed. Since we do not have a cleanout in the yard, the technician said he needed to access the line through the roof vent. I still do not understand why the main stack in our basement was not used, as previous companies had accessed the line that way. After coming down from the roof and scoping the drain, the technician called me to the basement to show me the issue. The video appeared to show a "root ball" blocking approximately 3/4 of the drainpipe. In the recording, the technician states, "We're unable to get it; the roots are still very green. I would suggest this spot get dug up and repaired." We discussed St. Louis County's Sewer Lateral Repair Program, and he said applying through the County would be the best next step to determine whether the repair might be covered. He cautioned that excess toilet paper during family gatherings or from young children using more than needed could cause another backup quickly and urged me to address the issue soon. When I asked whether the 12 month warranty would still apply, his answer was unclear. (Check out the Reddit review from a previous employee on their "warranty") After he left, I researched the County's program and found the two part application. One section for the homeowner and another for a master plumber. I sent my request to the owner, Shawn Clouse, on August 24. On August 30, I received this response: "I watched the video. St. Louis County requires the line to be broke, not just a small offset. You do not qualify for the program right now." I replied, "Your technician was the one to recommend it. Since the blockage couldn't be cleared by the hydrojet, he said this was the route to take. Please complete the certification so I can submit my request. If the County denies the claim, I will accept that decision, but I would at least like the opportunity to apply." After receiving no response, I followed up on September 1. He replied, "I already told you my master plumber will not put his name on the paperwork if there is not a break in the line." I researched the County's requirements further to determine whether the offset and root blockage that Warrior said it could not penetrate would qualify. Based on the information I found, I believed the issue was eligible, and I emailed the supporting information to him. When I again received no response, I contacted St. Louis County Public Works. The representative told me that the issue I described would likely qualify and expressed concern that the company was refusing to complete the certification. The representative asked for the company's and owner's names, researched the matter, and called me back later that day. During that return call, St. Louis County Public Works informed me that Shawn and Warrior Drain ARE NOT LICENSED AS A PLUMBER THROUGH ST LOUIS COUNTY and therefore could not complete the master plumber certification. I was also told that a certification signed without the required credentials would have been denied. Instead of clearly explaining that limitation, he gaslighted me into thinking my problem was the issue, when it was him and his company's credentials the whole time. I then had to hire a plumber licensed by St. Louis County to perform another camera scope and prepare the master plumber certification. During that inspection, no clog was found. The second plumber questioned the method Warrior used and shared that other customers had reported similar concerns. He explained that Warrior may have cut through the roots, but hydrojetting from the roof might not have provided enough force to flush them to the main. He said that if his company had found a root ball remaining in the pipe, it would have accessed the line through the main stack in the basement and used a snake. In my view, Warrior left without confirming that the blockage had been fully cleared or attempting another method. As a result, I paid an additional $375 for another company to verify that the line was clear. I asked Warrior to reimburse only the additional $375 I had to pay, but I have yet to receive a response. Based on my experience, I cannot recommend Warrior Sewer and Drain. I encourage prospective customers to verify licensing, ask detailed questions about the proposed work and warranty, and consider obtaining a second opinion before proceeding.

We just used Beis Plumbing to install a new water heater. Joseph (Joe) our technician and the young…read moreguy accompanying him were very competent and polite. The work appears well-done. We will see how everything holds up. The price was on the higher-end; but I'm okay with that as long as everything stays fine. I hadn't used them before today, but they appear to be a reputable company, albeit a little pricy.

Arrived on-time and quickly developed a plan to diagnosis a leak I had from an upstairs bathroom…read more They were also open to switching out a few bathroom valves and the kitchen sink valves. But the big job came from adding an overtake tank into my hot water heater which removed the water hammer throughout the house. Very fast, quality work that got things done in a few hours. Took care not to damage the home, cleaned up afterwards, and prices were a very reasonable considering all the work done in that time. I could not recommend Jason and Andy from Beis Plumbing more!