Great service. Got the repair i needed. No attempted up sale. Had all the parts in his service…read moretruck. He explained what went wrong to cause parts failure. Reasonable price. Serving Chino. Definitely use again. I thank my neighbor for the referral

A++ family owned company. Exceptional customer service. They were friendly, professional and very…read morereasonable. They arrived on time and cheerfully worked nonstop until our air conditioning installation was completed. Then they completely cleaned up any debris on the floor. They were highly recommended by my son-in-law and they didn't disappoint! Nice, honest guys!

Life savers! I was able to schedule them late at night for them to come the next day. They kept in…read morecontact with me the whole time. When he arrived he checked inside and outside did some testing and found the problem. Thankfully an easy fix. He had the parts needed as was able to fix it right then and there. Professional, welcoming and got the job fixed. Very much appreciated would recommend to anyone.

Eddy and his team are top notch. We had issues with noise from the old unit, Eddy came up with a…read moregame plan and executed perfectly! Highly recommend them.

Great experience from start to finish! I reached out and they were able to come out within 24…read morehours. The technician was incredibly polite, knowledgeable, and patient. I had a lot of questions--even while he was working in the attic and I was halfway up the ladder asking him things --and he took the time to answer every single one and explain what he was doing. What I appreciated most was that there was absolutely no pressure or attempt to upsell me on anything I didn't need. He was straightforward, professional, and genuinely helpful. The company was responsive, and the price was very reasonable compared to other HVAC services in the area. It's refreshing to have someone come out, do good work, answer your questions, and not make you feel like they're trying to sell you something. I would definitely use them again and highly recommend them!

Chris handled the initial assessment and estimate, then helped us get scheduled right away for our…read moreHVAC system replacement. We really appreciated that the assessment and estimate were free. He thoroughly explained, in easy-to-understand terms, what was wrong with our system and the options available to fix it. After considering the possibility of repeated repairs down the road, we decided it made more sense to replace the entire system rather than continue replacing individual parts. Briana was also very helpful in guiding us through financing such a major expense. She sent over the terms of our agreement and paperwork via e-signature and explained on what to expect since we were financing. She assured us we were not going to be charged until after the job was officially completed. On installation day, Mike and Andrew arrived and worked hard throughout the entire day. The overall price was fair, including the additional crane cost needed to place the unit on the roof. During the installation, they discovered that one of the parts (sensor) was not working properly. Mike assured us that he would not leave until the AC was functioning--and he kept his word. What stood out most was Mike's patience and kindness. Even when our kids came by and interrupted him with questions or small talk while he was working, he was genuinely pleasant, patient, and respectful with them. Mike even educated us about the system should it have an issue or leak and what to look out for. That meant a lot to us as a family. Mike returned the following day to recheck the system and replace the malfunctioning part. We truly appreciate the team's thoroughness, professionalism, kindness, and hard work. We are very grateful for the excellent service from Chris, Briana, Andrew, and Mike at HVAC and Chill.

I called Sheldon's for HVAC service and was able to get an appt. at my convenience. When Edwin…read moreshowed up on time, introduced himself and was very cordial and friendly, he got right to work after he very knowledgeabley explained everything that needed to be done, he was done in the time frame he mentioned to us all the while keeping us informed of what he was doing and mentioned how much longer he would be. I thanked Edwin for his knowledge and honesty about what needed to be done, and also for his down to earth personality. I was very pleased with Sheldons as an HVAC service, and will definitely be recommending them in the future.

Update 6/4/2026: I had a very long conversation with senior…read moreleadership at the company, multiple times after my initial review. Here is what came of it: 1) Every person in leadership was very apologetic and wanted to make it right. 2) The ceiling was repaired and you can't tell there was ever an issue with someone damaging the ceiling, so great job in the repair and making it right. 3) Senior Leadership apologized profusely. 4) AC Pro was partly to blame for the long install time because they had made a change to the X-Series and did not update their website or HVAC companies who sell their product. Shame on A/C Pro for the failure. 5) The issues of no booties in the house, the folks who returned were pretty good about it. 6) The restroom issue, that was addressed by leadership with their installers and maintenance employees. 7) The overflow drain pipe issue was fixed. The initial installer did not drain to the primary, so that was the issue. The company came back, fixed it, then came back again to check on the quality and cleaned up the fix (I trust the 3rd guy, he was top notch transparent and has years of experience doing high quality work....thank you Dean). 8) Leadership apologized profusely, have I mentioned that enough? I can't describe the level of anguish they felt for the issues that came with my job. 9) To anyone reading this, expect an a/c replacement job to take anywhere from 2-3 days. Don't expect a 1 day job, ever. Build that knowledge into your planning of time off to be around when they are doing the job. At the end of the day, Sheldon's turned out to be a great company. While there are continued kinks in folks learning about how to be the best installer/repair guy, I can tell you they all care about their quality and want to do right by their customers. Finally, they have still kept me as a customer, so if any of this review means anything, they proved to me why they are one of the best in the game when it comes to customer satisfaction. Update: 5/20: The job was completed by 8pm on 5/19. 1st night, no issues. 2nd night, found water dripping out the emergency drain pipe (video included). Now I have to find time I don't have to get this resolved. In 12 years in my home, never once has my system hit the overflow drain pipe, adding to my frustration with this install. Steven tried to call me at 3:30pm to discuss this review, but did not answer when I called at 5pm when I got off work. Also, noticed the water shutoff valve that was temporarily turned off, the guy who turned it back on never put the cover back on. Original review 5/19/2026: I am currently (5/18, 5/19, and counting) having a full HVAC replacement, outdoor unit, indoor unit, a return installed in my master closet, upgraded to a 2-Zone system. 1) Install is not done after Day 1 them being here from 10:18am - 9:30pm. I was told it was a 1 day job....but after research, that is not true. 2) I had to work from home on the 2nd day to be here for the continued install. I they got here at ~8am and as of 5:30pm, they are still here will no end in sight. 3) I have not received any communication about when it will be done. Only when I inquired about item 4, did I get some communication. 4) Damaged my ceiling and I suspect the also damaged the pex causing a leak. They did get someone out here to fix the leak, but that guy came and left with no communication. They did shut off my water in the am of the 2nd day, but had to go about 4 hours without the ability to use the restroom in my own home. 5) One guy in particular used the restroom multiple times and never washed his hands. Gross. 6) They did tape up plastic to try and protect from dust and debris, but it fell down and now have dust and debris all over the items in our closet. 7) Overheard one guy say he doesn't install the AC Pro X Series, so it sounds from his own words and what I've been hearing the last 2 days that these guys don't know what they are doing. 8) On Day 1, they left my side gate wide open when they left. 9) They broke one of my tree branches and didn't remove it, instead just left it hanging. 10) Everyone has been nice, just incompetent. 11) I paid for 2 Ecobee units and the installer didn't know that, so had I not asked when they would install the 2 unit, they would have left the Nest in the hall and the new Ecobee in the Master bedroom. WHY ON EARTH would I want to be on 2 platforms for a dual zone system? Common sense is lacking and definitely basic questions aren't being asked on their part. If you're the owner, please reach out to me. I have heard great things about this company, but so far, have 0 reason to be impressed. We have family who have given you a lot of business the last 15-20 years, so I would recommend we come to a resolution on this.

I had an excellent experience with Superior Air & Heating Services! Ibrahim, provided outstanding…read moreservice from beginning to end. He was very professional, honest, knowledgeable, and took the time to explain everything clearly. The work was completed quickly, and the quality exceeded my expectations. I'm so glad we went with him. Pricing was very very reasonable! No trying to sell anything not needed. We are so happy with the work. We had a leak from a clogged line from AC for months and he fixed within an hour. I never had better customer service than with Ibrahim. It's clear that Ibrahim genuinely cares about his customers and takes pride in his work. If you're looking for reliable HVAC service with fair pricing and exceptional customer care, I highly recommend Superior Air & Heating Services. Ibrahim is our permanent AC contact moving forward.

Great service as usual. Jorge was the tech. He is very professional, easy to talk to. He won't…read moreleave until he has addressed any concerns you may have. There is no one else in the business better than Superior Air. Thank you to Leslie, office manager and Raul, supervisor. you run a great company.

The work this company do is great! I recommend using them if you are having any AC problems. I was…read morereally amazed that they replaced my old furance and doing the new installation they brought everthing up to code. They also cleaned the condenser and cooling tubes. The company also offer first year maintenance for free. I will be calling them for all my AC needs going forward. Thanks for excellent work! Paul

If you're looking for a AC & Heating company save yourself some time and money and call Chris at…read moreVaxs. They put in an amazing system at a great price and the quality of the work and people at Vaxs is the best. The whole team was professional and very pleasant and their work is top notch and really well done. Make these guys your go to for heating and air you won't be sorry. Thank you Chris and your whole team for a job well done!

I recently had my hvac system replaced by Baseline Heating, and they did an amazing job from start…read moreto finish. Peter came out and gave us a reasonable estimate. Noel, the owner, even offered us a discount so we could have our ducts resealed to help with my daughter's allergies. The installation team did a fantastic job; they were very professional and did a very clean job. All the guys involved were great and clearly knew what they were doing. We are extremely happy with our new system, which is now energy-efficient and very quiet. I will definitely be recommending their service and will continue to use them in the future. A++++

I called Baseline as my built-in a/c was blowing warm air…read more Peter was at the house in 2 hours. He checked the system and found the cause. Peter was quick and thorough with the repair. Nice guy, good service, and very knowledgeable. We will call them before winter to have the heating checked.

This guy is a honest efficient worker that has integrity and does good work for great prices highly…read morerecommended and will use him in future ! Glad ICame across this guy...

Came home, turned on the air conditioner, talked to a friend, vegged on my bed for a little while,…read morethen a thought dropped into my head: "Why does the air feel like it's getting warmer?" The air was blowing, but the air was not cold. "Oh, HELL No!" Get on the computer searching out any air conditioning service that had appointments available. Start reading reviews quickly and calling businesses like crazy! An African-American man owns his own small air conditioning business right here in Rialto; he actually lives right around the corner from me. I called him at 6:30p. He was finishing a job in northern Rialto. He arrived at my house about 7:05p. I am now sitting in my living room at 7:37p enjoying cold air for an amazing price! Support Marques as a local small business owner. He was very professional and knowledgeable. The problem was fixed in no time!