Facility is clean and air conditioned but when I put my money in the machine to buy detergent,…read morenothing was dispensed. No one available that worked there to help. Had to leave and go to another laundromat.

Dang was so much help! I haven't been to a laundry mat in years. He keeps the place clean and…read moreoffers his help when he sees we need it. Give this man a raise! Place needs a tv and WiFi

Honestly the floors are filthy. Machines are what seems like never cleaned. I come very frequently…read morebecause I have to. I do not enjoy it because of how gross it feels in there. It costs at least $3 to dry a load and $8 to wash in the big machines is WILD!!!! Do better. At least keep the place clean if you're going to charge what you do.....

Always clean, friendly owners and super machines! The cost is fair- takes coins, paper money and…read morecredit cards as well!

They saved the day for me! I was in town for a wedding. I guess I did a bad packing job because…read morewhen I opened my suitcase I discovered my suit and shirts were a terrible mess. Friday morning I went straightaway to the cleaners. I needed everything pressed. The first two turned me down, said they couldn't do it until Monday. The wedding was on Saturday. My last hope was going to Cascade. At first they too said no. But when I explained my situation she said, " let me make a call". Well 20 minutes later my clothes were being brought back to life. I am so grateful for the kind and gracious team at Ca

I had two coats cleaned at this cleaners and it cost me $53 and one of the coats came back un…read moreironed completely wrinkled which is why I brought it to the cleaners to begin with very expensive the lady made me wait to get my clothes not a good place

Service is always excellent and quick. I've been coming here for years and never had a problem.read more

Do not go here! This place is really bad!!! They charged $13 to press and clean shirts. I had them…read moredo several polos and they ended up shrinking 3 from XL to youth small. I mean I couldn't even get them on. One that did go one, the bottom was well above my belly button. When I brought them back to have the manager address the issue, he called and left a message that he stretched them all out and that is a requirement for all polyester. Are you kidding me? These shirts were so far gone, no amount of stretching was going to salvage them. Not only did he not reimburse me for the damage caused, he wouldn't even reimburse me for the cost I paid him to ruin my shirts. F this place and I will be sure to let everyone know this. To add, all the other clothes they pressed had an insane amount of static. I have dry cleaned my clothes for a very long time, this was the first and last time I'll go here.

Next day service, reasonable prices. Very friendly staff. Will use again, and recommend to anyone…read morein need of a great dry cleaners

Best dry cleaner in town and excellent customer service! I've been coming to Cascade Cleaners…read moremultiple times a week for the last year and love it. Thank you Cascade Cleaners.

This business has had 3 owners over the years it's been open. The new owners are very very good at…read moretheir jobs. Chad had run Mirror Pond Cleaners in Bend for years when ownership changed he moved on and bought Ford Cleaners.All of the negative reviews you may see are from the previous owner. The new owners have received only 5 star reviews. You won't find a cleaner with more experience and knowledge in the art of cleaning clothes than Chad. Lastly I know that he has purchased the latest in drycleaning machines and now offers an organic product that is extemely gentle on your garments and is odorless. Your clothes will last much longer with this system and you will find them softer and cleaner. So consider this a 5 star business. I think he should be able to get the old reviews deleted.

Items were ready before originally promised. Staff were friendly. I would definitely use them again.read more

The service was great and the shirts were perfect, but $5 perfect shirt is very high. I'm back to…read morewashing and ironing shirts.

Hours on Yelp are not accurate. I drove to drop off dry cleaning as Yelp said they were open today…read more(Saturday) until 5pm, but they are closed Saturdays.

Beware if you are considering Scissor Bird Alterations for an expensive or sentimental garment…read more I rarely leave negative reviews, but after my experience, I feel obligated to share what happened. Like many customers, I felt reassured when I walked into the shop and saw numerous bridal gowns in the store AND I read the cusotmer reviews before I brought my dress. I believed my expensive designer gown would be in experienced hands. Unfortunately, that was not my experience. I brought my gown to Scissor Bird Alterations to be taken in on the sides and hemmed for my son's wedding. The side alterations were acceptable, but the hemming was not. The first time I picked up my dress, I immediately noticed that the new hem was clearly visible all the way around the gown. Instead of preserving the original look of the dress, there was an obvious stitched line that changed its appearance. When I questioned it, Marta told me that this was how the original hem looked. I showed her photographs from the designer's website, which clearly showed that the original gown did not have a visible stitched hem. After seeing the photos, she agreed to keep the dress and rework the hem. I was so concerned that I returned the very next day because I no longer felt comfortable with the alterations. I was considering taking the dress elsewhere, but Marta reassured me that she could correct the issues, so I trusted her and left it with her a second time. When I picked up the dress again, the visible stitching had been improved, but the hem was now puckered and uneven in multiple places. Marta told me to take the gown to a professional dry cleaner to have it pressed, explaining that the pressing would allow the hem to lay flat. In all my years of having clothing altered, I have never picked up a garment from a tailor that was not ready to wear. I followed her recommendation and paid to have the gown professionally pressed and cleaned. Unfortunately, the professional pressing did not correct the puckering or uneven hem. I also had to pay to have the gown professionally cleaned because the hem had become noticeably dirty during the alteration process. My shoes, which I wore only during my fittings in the shop, were also dirty on the bottom. With my son's wedding only days away, I sought a second opinion from Pinpoint Alterations. They opened the hem to inspect the previous alteration work because the puckering could not be corrected by pressing alone. Watching another tailor carefully take apart an expensive designer gown in an attempt to salvage it just days before my son's wedding was heartbreaking. After I contacted Marta again, she offered to inspect the dress. I appreciate that she made the offer, but by that point another inspection was not what I needed. I had already given her the opportunity to correct the work, followed her recommendation to have the gown professionally pressed, and the results had not changed. What concerned me most was not simply that the alterations did not turn out well, but that the dress was presented to me as finished despite workmanship that I immediately questioned. The visible stitched hem was apparent the first time I picked it up, and after it was reworked, the puckering and uneven hem were also evident. As a customer, I expected an expensive designer gown to leave the shop in a wearable condition--not require professional pressing and cleaning before I could even consider wearing it. The photographs clearly show the condition of the hem, and despite knowing I was dissatisfied from the very first pickup, there was never an offer to refund the alteration charges or help cover the additional expenses I incurred trying to make the dress wearable, including professional pressing, professional cleaning, and a second alterations specialist. I understand that every seamstress may occasionally encounter a difficult fabric. I am actually angrier with myself for trusting her with my dress. This was one of the most important garments I have ever purchased because it was the dress I planned to wear for my son's wedding. Instead of feeling excited for such a special occasion, I spent the days leading up to it trying to save a dress that I had entrusted to a professional. I sincerely hope my experience helps others make an informed decision before entrusting an important garment to this business.

We've been pleased with alterations done at Scissorbird. There's plenty to of parking. The owner…read moreand her daughter are super friendly.