I have been here many times for a couple of my vehicles. Today was the second time they did a quick…read morerepair for me at no cost. I've always had the quickest service and the most polite people working from the front desk to person working on my car. Thank you Ethan and Travis!!

Amazing service, would like to give steve a big shout out. took my car in to get the rear bumper…read morelooked at and after looking at it, it took Steve 15 min to fix it. quick and amazing service thank you Steve.

Went to Uptown as one of the preferred providers for GEICO (the other guy's insurance) and was…read moreextremely happy with the level of detail and customer service! The repair itself was a fairly simple replacement of the rear bumper shroud and at least one mount, but they also painted to ensure paint match on my ten year old vehicle. The repair looks great! They even took the time to wash the exterior of my car, as well as a vacuum and clean of the interior! I hope that whoever the poor soul was that had to clean the inside of the minivan that carries four small kids gets proper treatment for the almost assured exposure to god-knows-what that my kids have drug into and left in the back of the van! It was completely unexpected and an incredible surprise that they cleaned and vacuumed my car!

I was told to come back for items to be fixed that wasn't completed when they had my car. By the…read morelook of the place on the inside........it looks like they are closed for good!

Luckily we haven't had a lot of need for Jim's services. But, he and his associates have always…read morebeen there for us when we have needed them. Whether you are restoring your vintage Chevy or working your way through an accident repair, Long's should be your first stop. Jim's easy going manner make him particularly useful when your recovering from an accident. Face it, these are particularly difficult experiences. First, dealing with the stress of the accident, possible injuries and insurance claim(s) are difficult enough. By the time you get to repairs, you just want it to go away. This is not the best time to rush! Take your time to understand your choices and, by all means, give Long's a chance to help!

After accidentally cross threading a bolt on my trunk, and the breaking the head of the nut off…read morewith no way to remove it, Jim and the team got it out within an hour for a reasonable price. I worked on it for 3 days beforehand. 10/10, these guys are awesome. Thanks for helping me, and I'm happy to finally have my car back!

My 2006 van's paint started peeling last year, but over this winter, it really peeled. Nick and his…read morecrew at Bremerton Maaco were very friendly, stuck to the estimated cost, and my van loooks beautiful again. I recommend this business. Marcia S.

Maaco Bremerton WA, Poor service screwed me over when doing DIY prep before paint, now they can't…read morepaint and no warranty on Preferred paint job. Because I sanded to metal and used Dupli-Color primer. They wanted 1300.00 for what was included in Preferred paint prep service extra. Truck was painted before by Maaco Preferred paint and 12 + hours labor. I've always heard good of Maaco but stuck now?

When I pulled in and saw how many vehicles were in the lot I wondered if they would be able to do…read morethe body and paint work on our Ariya. I met with Steve and he and two others from his team came out and looked at the damage. Steve explained to me that both doors would need to be painted so that the color would match correctly as my damage was close to the edge of the front door also. He walked me through the process, told me how much and how long it would take. We scheduled my drop-off and he communicated with me during the job. Car was delivered 100% looking great and absolutely on time. When I went to drop the car off, the same lot only had a few vehicles in it- they had fixed and completed the work on most all of them that week. AMAZING Steve saved me over $2,000 versus the bid I received close to home. It is/was worth the drive for sure, easy access off and on I-5 . Our paint is a tough color and they did it perfectly while saving me dollars. I can't recommend this business any higher.

I brought my Model Y in for dent and paint repair, and the service was amazing because everyone was…read moreso eager to help! Steve was super friendly and gave me a great deal. Honestly, I went in expecting the repair to be worse than the original factory finish, but it left looking brand new. I hope I won't need to bring my car back anytime soon, but if you ever need EV repair, these are the guys to go to.

I had a scratch along the right side of the car, almost surface enough to wax out, but the clear…read morecoat was scratched & my detailer said it needed paint. I was pleasantly surprised that Rainier Collision didn't treat me any differently even though I'm a woman (like some places might). Very polite and helpful. Advised me to wait a month on my detail because it might affect the paint. I wouldn't have known this otherwise. I'll definitely return if and when I need body work again.

We used this shop for collision repairs and selected them based on their reputation and insurance…read morenetwork status. Our vehicle was dropped off on December 2, 2025 and picked up December 29, 2025. Upon pickup, we discovered multiple personal items missing from inside the vehicle and new interior damage that was not present at drop-off. We immediately notified management, who stated they had no information and agreed that filing a police report was appropriate. A police report has been filed and the matter is being handled through proper channels. I'm sharing this so others are aware and can take precautions when leaving personal items in a vehicle during repairs.

Jaeden was great to work with. Got me in and out sooner than I thought possible. The work is…read moreexcellent. It's back to brand new. I highly recommend Caliber.

They did an excellent job repairing my car after I hit a deer on a rural Washington road. I live…read morethree hours south in Portland, so had to rent a car to drive home, and it took about three weeks to repair the car, which was completely crunched in the front. The whole time Mark stayed in touch with me, sending me email updates on the status of the repair, which I really appreciated. The staff was very kind and capable. It was a very good experience overall.

I was involved in a hit & run accident that left my car with pretty severe front-end damage…read more Insurance covered the repairs, but this was my first insurance claim, so the process was unfamiliar to me. Tyler was able to answer all my questions, filled me in on what to expect as far as the secondary inspection/quote was concerned, and was straightforward when I had questions about "worst case scenario" (if insurance didn't approve the repairs after receiving the updated repair quote). We ran into a delay due to parts not being available, which was frustrating, but overall I am very happy. I had low expectations, and didn't think there was any way a shop would be able to get my front end to line up, but it is IMMACULATE. The paint is smooth, the paint blend is perfect, the body pieces line up *perfectly*, the pinstriping even matches well - it blew my mind. These guys did great work.

Bayside collision if the best shop in this area hands down! Amazing quality work, more than fair…read morepricing and they get the job done quickly so you aren't without your ride too long. I brought in my 2019 Subaru WRX STi and it looks brand new, you would never be able to tell anything happened to it! I highly recommend bayside collision for any bodywork need. I will only use them from now on!!

I brought my truck in after getting rear ended on the 26th of May. The truck was worked on between…read more28th of May through 7th of June. I was greeted by Austin and we went over the damages and my concerns regarding the vehicle. Professionalism 5 Timeliness 5 Workmanship 5 Communication with updates 5 If you're not sure where to take your vehicle, this is the place to be.

I got text messages that they were expecting my vehicle to be done sooner than expected but they…read morekept pushing it back to the point I'm not expecting my vehicle to be done on time anymore. Why give people false hope their vehicle will be done sooner.

The paint factory fixed the front bumper on my old car, and it looked like new! A few months…read morelater, I walked into their office nearly in tears. I had just about ripped the front bumper off again. Expecting to be told there's a 2 week wait, I was told to bring the car in the very next day! It was fixed in 1/2 day and is beautiful. However... I was sternly warned NOT to do that again. These guys are amazing and wonderful.

Bought a carbon fiber spoiler for my car to be partially painted for a unique custom look. They…read morewarned me before hand that it could be tricky to color match the pearlescent white because of being sprayed on a different material than the car, and I understood their concern. With much thought I decided to go with my gut and get it painted anyways, and the did a phenomenal job it was a perfect color match. I've reached out to numerous businesses and none would take on such a task, but the team here at Paint Factory was just as enthusiastic about this project as I was. I can't thank them enough, and will be recommending them to everyone.