Amazing service, would like to give steve a big shout out. took my car in to get the rear bumper…read morelooked at and after looking at it, it took Steve 15 min to fix it. quick and amazing service thank you Steve.

Got the parts and put my car back to new in just a few days. Was recommended to me a few years ago…read moresnd was satisfied then. And their quality is still outstanding.

They do amazing work at an affordable cost. They give fee estimates. I love their work and prices.read more

Maaco Bremerton WA, Poor service screwed me over when doing DIY prep before paint, now they can't…read morepaint and no warranty on Preferred paint job. Because I sanded to metal and used Dupli-Color primer. They wanted 1300.00 for what was included in Preferred paint prep service extra. Truck was painted before by Maaco Preferred paint and 12 + hours labor. I've always heard good of Maaco but stuck now?

I was told to come back for items to be fixed that wasn't completed when they had my car. By the…read morelook of the place on the inside........it looks like they are closed for good!

Would absolutely recommend. They did a great job at a fraction of the price I got quoted by…read moreSeattle body shops. I don't know why people say they had bad customer service, everyone was great, honest and hard working.

Luckily we haven't had a lot of need for Jim's services. But, he and his associates have always…read morebeen there for us when we have needed them. Whether you are restoring your vintage Chevy or working your way through an accident repair, Long's should be your first stop. Jim's easy going manner make him particularly useful when your recovering from an accident. Face it, these are particularly difficult experiences. First, dealing with the stress of the accident, possible injuries and insurance claim(s) are difficult enough. By the time you get to repairs, you just want it to go away. This is not the best time to rush! Take your time to understand your choices and, by all means, give Long's a chance to help!

After accidentally cross threading a bolt on my trunk, and the breaking the head of the nut off…read morewith no way to remove it, Jim and the team got it out within an hour for a reasonable price. I worked on it for 3 days beforehand. 10/10, these guys are awesome. Thanks for helping me, and I'm happy to finally have my car back!

We used this shop for collision repairs and selected them based on their reputation and insurance…read morenetwork status. Our vehicle was dropped off on December 2, 2025 and picked up December 29, 2025. Upon pickup, we discovered multiple personal items missing from inside the vehicle and new interior damage that was not present at drop-off. We immediately notified management, who stated they had no information and agreed that filing a police report was appropriate. A police report has been filed and the matter is being handled through proper channels. I'm sharing this so others are aware and can take precautions when leaving personal items in a vehicle during repairs.

Our car got rear ended and it was a few months before they were available but it was worth the…read morewait, car is excellent.

I got text messages that they were expecting my vehicle to be done sooner than expected but they…read morekept pushing it back to the point I'm not expecting my vehicle to be done on time anymore. Why give people false hope their vehicle will be done sooner.

This place is about as bad as it gets. It took 5 visits, 30 days, 2 rejections of unacceptable…read morework, and $3000 for them to produce amateur quality work that I now have to take to another shop because my trunk won't close at all anymore. You're better off placing an ad on Craigslist then going here. Update. I took my car to the body shop my insurance recommended and it's going to be another $2000. The new shop said my rear body panel is too twisted to fix. GO ANYWHERE BUT GERBER. Here's the long version; The first time I went in to this location, I met with a guy, I think his name was Brian, to get a quote. He took a bunch of pictures of my car and I explained everything that was damaged. He said give them a few days and they'd get something sent off to my insurance and He'd call me to let me know when I can bring it in. I gave it about a week with no call. I called to see what was taking so long for a quote and he said he'd forgotten and he'd get it in tomorrow. 3 days later still nothing so I go in to see and they had no recollection of my initial visit. I point out Brian and say he is who I talked to. He looks around for the papers and ends up finding them on the top of his trash pile. 3 days later they finally cal me with a quote. I should've know at this point, but I try to be understanding of human error. Fast forward to the first time I go to pick up my car. The lady hands me my keys and I walk out to my car to inspect. It looks like they put on the wrong bumper, painted it poorly, and called it good. My trunk still doesn't open freely. I had mentioned during the initial visit that the lid should lift on its own and the pistons weren't able to move. I look around my car and find NEW SCRATCHES & PAINT CHIPS ON BOTH SIDES! and the bumper doesn't even line up. I go back inside and say, " That work is not good." The let and I walk out and inspect together. I point out the new damage, the misaligned bumper, the bad paint job, and the still unaddressed trunk problem. We go back inside and reference the original pictures to be sure those scratches are new. She agrees they are and says "We'll paint them but we're not blending it. For some reason I agree because i was already over them. She also says replacement bumpers rarely fit perfectly and the insurance company bought an aftermarket bumper so they'll try to make it fit better. I explained that the insurance company called me and said, "it's a brand new bumper and it'll fit just like your old one" so that's what i expect. She said they would try align the bumper after it gets repainted because the paint job was poorly done and give me a call in a couple days. I come back 3 days later and it doesn't look like they did anything. Trunk still doesn't move correctly, bumper still has a huge gap and obvious misaligned on the sides. I say get me the OEM bumper if that's what you need to make it right. The add on the the $2000 bill, the insurance approved and the call me a week or so later. The bumper is aligned on the sides but a gap big enough on the back for me to slide the folder of receipts they gave me through. Also, they STILL haven't even made any improvement to my trunk lids movement. I can remember if I denied it again this time but that's as good as it got. My trunk was functional but Obviously not right and possibly bent, I knew the bumper was poorly done but at least not obviously messed up unless the trunk was open so I took my car back 31 days after dropping it off because my insurance company only covers 30 days of insurance. My trunk has been a little off since then and today, a couple months later, it finally broke all the way and now I'm headed back to another shop and hopefully my insurance covers it.

Bayside collision if the best shop in this area hands down! Amazing quality work, more than fair…read morepricing and they get the job done quickly so you aren't without your ride too long. I brought in my 2019 Subaru WRX STi and it looks brand new, you would never be able to tell anything happened to it! I highly recommend bayside collision for any bodywork need. I will only use them from now on!!

I was involved in a hit & run accident that left my car with pretty severe front-end damage…read more Insurance covered the repairs, but this was my first insurance claim, so the process was unfamiliar to me. Tyler was able to answer all my questions, filled me in on what to expect as far as the secondary inspection/quote was concerned, and was straightforward when I had questions about "worst case scenario" (if insurance didn't approve the repairs after receiving the updated repair quote). We ran into a delay due to parts not being available, which was frustrating, but overall I am very happy. I had low expectations, and didn't think there was any way a shop would be able to get my front end to line up, but it is IMMACULATE. The paint is smooth, the paint blend is perfect, the body pieces line up *perfectly*, the pinstriping even matches well - it blew my mind. These guys did great work.

Had my Dodge repaired by Fix Auto in manchester in 2024 after hitting a deer head on . I went to…read morethem due to the fact they are a stars shop through my insurance so I would have a warranty after repairs were done . I got my Dodge back after Christmas one week later after getting my vehicle back my dodge started shifting strange and stopped in the middel of the road I was turning onto . Got to a safe place and called fix Auto to have a tow truck come . The women in the office tride arguing with me I could potentially have to pay for the tow When previous repairs were done my transcooler had to be replaced . Fix Auto didn't connect the lines properly and I lost transmission fluid all over the inside of my vehicle and on the ground. My vehicle was repaired and less then 48 hours later my vehicle broke down again and another repair was done . June 21 2026 my check engine light came on and my vehicle went into limp mod . Took my dodge in to a local machine and gave them the back story of all the issues that occurred from when my vehicle was repaired by fix Auto . A scan of my vehicle was done and it reported something with my transmission. The machine suggested for me to take it back to Fix Auto . I made and appointment and took it back The machine test drove my Dodge came back and spoke to the women that works in the office outside. The machine said possibly transmission failure. Moving foward I contacted my insurance company and my claim was re-opened Recived a email from fix auto stating they arew and I have put 20 thousand miles on since . My insurance had me take my vehicle into the local Dodge dealership in the findings it states I need a new transmission and it was damaged from possible transmission fluid loss my vehicle was deemed a total loss from my insurance. I would never recommend this shop to anyone to have repairs done on their vehicle . I find it odd none of the previous two women that I delt with in 2024 and in 2025 work there anymore and neither dose the mechanic that worked on my vehicle. They didn't hold themselves accountable for damages they caused to my transmission. I have a DTC scann from January 2 at 1030 am showing permanent gear ratio 5 defective and at 11 30 am that day a write up stating my vehicle was repaired. At the time I didn't think anything of it I am not a machine and honestly thought it would have been brought to my attention shame on me for thinking that. Horrible shop bad ethics, and very unprofessional.

I live in Seattle so it was a drive to get to Port Orchard. My Tesla Model Y had some door and…read morequarter panel damage. There are a limited number of Tesla certified body shops in the area and many have very long waits for service. The one shop in Seattle that could get me in could not agree with my insurance on the cost. My insurance suggested Fix Auto as "a Tesla-certified shop we have been able to agree with in the past". Everything about the experience was smooth. I spoke by phone and they sent me a link to upload damage photos, and they made their repair estimate from that. Once they had the car there were additional costs discovered but they were able to get them accepted by my insurance with no cost to me. I was able to drop the car off for repair after hours (since they're so far away!) using a gate code they emailed to me. They have an automated text system that sends updates at each stage of the repair. ("Your repair is on time and moving to the paint shop!") They got the job done sooner than originally anticipated. I literally cannot tell that anything ever happened to the car. It's beautiful. As a bonus, they work with the local Enterprise Rent-A-Car so I was able to just leave my rental at the repair shop and they checked it in for Enterprise. When I had questions through the repair process, they were easy to reach by phone and helpful. As for cost, it was all covered by insurance, but the numbers were big. Fix's initial estimate was about 30% less than the Seattle shop, but after the additional costs were added the two bids ended up almost identical. (Of course, the Seattle shop probably also would have come up with additional costs.) My advice overall: Don't damage your car. If you DO damage it, go to Fix in Port Orchard. They were outstanding.

Excellent service! Was in fall of 2025. The guy checking my car in could tell I was having a hard…read moreday dealing with insurance and was very helpful which I wasn't expecting after my experience with another shop in town that Allstate sent me to first. He also informed me that the "recalibration" that the other shop was charging me for and adding time for was plug-and-play and shouldn't have added any time to the quote. Wiley's under promised an overperformed in every way. I wouldn't hesitate to recommend them to anyone else for auto body work.

Brought my car in to Wiley's after being rear ended. Was happy to see local business on the…read moreinsurance list. Dave and everyone at Wiley's did a great job. Could not be happier. The repairs took less time than originally quoted and my Sonata Looks great.