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    Caliber Collision

    3.7 (12 reviews)
    Closed 7:30 am - 5:30 pm
    Updated 1 week ago

    Services - Caliber Collision

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

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    22 days ago

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    3 months ago

    Professional and friendly, very good communication about the status of my car..............

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    1 year ago

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    2 years ago

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    5 years ago

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    4 years ago

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    3 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    Gerber Collision & Glass

    Gerber Collision & Glass

    (6 reviews)

    I got text messages that they were expecting my vehicle to be done sooner than expected but they…read morekept pushing it back to the point I'm not expecting my vehicle to be done on time anymore. Why give people false hope their vehicle will be done sooner.

    This place is about as bad as it gets. It took 5 visits, 30 days, 2 rejections of unacceptable…read morework, and $3000 for them to produce amateur quality work that I now have to take to another shop because my trunk won't close at all anymore. You're better off placing an ad on Craigslist then going here. Update. I took my car to the body shop my insurance recommended and it's going to be another $2000. The new shop said my rear body panel is too twisted to fix. GO ANYWHERE BUT GERBER. Here's the long version; The first time I went in to this location, I met with a guy, I think his name was Brian, to get a quote. He took a bunch of pictures of my car and I explained everything that was damaged. He said give them a few days and they'd get something sent off to my insurance and He'd call me to let me know when I can bring it in. I gave it about a week with no call. I called to see what was taking so long for a quote and he said he'd forgotten and he'd get it in tomorrow. 3 days later still nothing so I go in to see and they had no recollection of my initial visit. I point out Brian and say he is who I talked to. He looks around for the papers and ends up finding them on the top of his trash pile. 3 days later they finally cal me with a quote. I should've know at this point, but I try to be understanding of human error. Fast forward to the first time I go to pick up my car. The lady hands me my keys and I walk out to my car to inspect. It looks like they put on the wrong bumper, painted it poorly, and called it good. My trunk still doesn't open freely. I had mentioned during the initial visit that the lid should lift on its own and the pistons weren't able to move. I look around my car and find NEW SCRATCHES & PAINT CHIPS ON BOTH SIDES! and the bumper doesn't even line up. I go back inside and say, " That work is not good." The let and I walk out and inspect together. I point out the new damage, the misaligned bumper, the bad paint job, and the still unaddressed trunk problem. We go back inside and reference the original pictures to be sure those scratches are new. She agrees they are and says "We'll paint them but we're not blending it. For some reason I agree because i was already over them. She also says replacement bumpers rarely fit perfectly and the insurance company bought an aftermarket bumper so they'll try to make it fit better. I explained that the insurance company called me and said, "it's a brand new bumper and it'll fit just like your old one" so that's what i expect. She said they would try align the bumper after it gets repainted because the paint job was poorly done and give me a call in a couple days. I come back 3 days later and it doesn't look like they did anything. Trunk still doesn't move correctly, bumper still has a huge gap and obvious misaligned on the sides. I say get me the OEM bumper if that's what you need to make it right. The add on the the $2000 bill, the insurance approved and the call me a week or so later. The bumper is aligned on the sides but a gap big enough on the back for me to slide the folder of receipts they gave me through. Also, they STILL haven't even made any improvement to my trunk lids movement. I can remember if I denied it again this time but that's as good as it got. My trunk was functional but Obviously not right and possibly bent, I knew the bumper was poorly done but at least not obviously messed up unless the trunk was open so I took my car back 31 days after dropping it off because my insurance company only covers 30 days of insurance. My trunk has been a little off since then and today, a couple months later, it finally broke all the way and now I'm headed back to another shop and hopefully my insurance covers it.

    Fix Auto Port Orchard

    Fix Auto Port Orchard

    (18 reviews)

    I live in Seattle so it was a drive to get to Port Orchard. My Tesla Model Y had some door and…read morequarter panel damage. There are a limited number of Tesla certified body shops in the area and many have very long waits for service. The one shop in Seattle that could get me in could not agree with my insurance on the cost. My insurance suggested Fix Auto as "a Tesla-certified shop we have been able to agree with in the past". Everything about the experience was smooth. I spoke by phone and they sent me a link to upload damage photos, and they made their repair estimate from that. Once they had the car there were additional costs discovered but they were able to get them accepted by my insurance with no cost to me. I was able to drop the car off for repair after hours (since they're so far away!) using a gate code they emailed to me. They have an automated text system that sends updates at each stage of the repair. ("Your repair is on time and moving to the paint shop!") They got the job done sooner than originally anticipated. I literally cannot tell that anything ever happened to the car. It's beautiful. As a bonus, they work with the local Enterprise Rent-A-Car so I was able to just leave my rental at the repair shop and they checked it in for Enterprise. When I had questions through the repair process, they were easy to reach by phone and helpful. As for cost, it was all covered by insurance, but the numbers were big. Fix's initial estimate was about 30% less than the Seattle shop, but after the additional costs were added the two bids ended up almost identical. (Of course, the Seattle shop probably also would have come up with additional costs.) My advice overall: Don't damage your car. If you DO damage it, go to Fix in Port Orchard. They were outstanding.

    Is your Tesla damaged? DO NOT BRING IT HERE! Simple repair to rear bumper languished for MONTHS and…read morethey did everything possible to make the process as slow and expensive as possible. They even charged me $105 to update the car's software (something you do yourself at home)! Also put a bunch of deep scratches on the rear window and claimed it was like that already. And the paint job is pure garbage and does not match the rest of the car. Seriously, just wait the time it takes to use the local Tesla-authorized shops instead of this place. They play a nice game of happy friendly face until something goes awry, then the fangs come out and they are nothing but cut-throat crooks. Don't believe their bogus responses either - it's a flat-out lie!

    Caliber Collision - bodyshops - Updated May 2026

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