Overall great experience 1st windshield in 25 years for my Truck…read moreOne phone call ..they got me in same day and great price !

Have used them 3 times for different vehicles (windshield replaced, tinting and chip repair) and…read morethey are honest, efficient and friendly!

It doesn't look like much. It's waiting area is pretty outdated and unfortunately interesting…read more Customer service is spot on, fast quick and reliable service. Fair prices and no hassle. A neighbor took my window out with a rock and his lawn mower. They got me taken care of super quick, and they were helpful and easy to work with. My window is fixed and they got the glass ordered fast.

Stopped in today 30 minutes before closing and still received amazing service! I had concerns I…read morethought my windshield had a crack. Troy kindly assisted me and shared with me details about my windshield and rest assured I did not have crack simply a scratch on my windshield. His quick bit of knowledge saved me a day of PTO at work and his honesty saved me money, I felt like someone could've told me it was a chip and I would've paid to have it filled. His honesty was appreciated, I will definitely do business here in the future if I have chip and I recommend this place to others.

I had a scratch along the right side of the car, almost surface enough to wax out, but the clear…read morecoat was scratched & my detailer said it needed paint. I was pleasantly surprised that Rainier Collision didn't treat me any differently even though I'm a woman (like some places might). Very polite and helpful. Advised me to wait a month on my detail because it might affect the paint. I wouldn't have known this otherwise. I'll definitely return if and when I need body work again.

We used this shop for collision repairs and selected them based on their reputation and insurance…read morenetwork status. Our vehicle was dropped off on December 2, 2025 and picked up December 29, 2025. Upon pickup, we discovered multiple personal items missing from inside the vehicle and new interior damage that was not present at drop-off. We immediately notified management, who stated they had no information and agreed that filing a police report was appropriate. A police report has been filed and the matter is being handled through proper channels. I'm sharing this so others are aware and can take precautions when leaving personal items in a vehicle during repairs.

Mario at the front desk and Tim who repaired my car were all professional while fixing my RS3. I…read morewas expecting to replace my entire windshield but they were able to get it all fixed up for me in about an hour after walking in. It's about a dollar lengh crack across my windshield. You can still see the crack itself but it's not supposed to continue to break. Highly recommend using them as they also use OE glass for replacements if needed.

I had my vehicle 2 weeks when I noticed a small chip in the windshield. I know if you wait it can…read morespread so I started looking for glass repair shops right away. I found 2 with high ratings, one in Poulsbo near my job that had a 6 hour wait and this one that was $10 more (I didn't know the repair was free with my insurance) Shame on me for stereotyping but I was expecting a guy to come look at the glass chip. When a female came out and started scratching at the glass of my new Lexus I was scared. Eventually 2 more females were checking out my windshield. They all agreed the glass chip was there when I bought my Lexus and the repair was falling apart.. They got me right in and didn't make me wait in the reception area when I told them I just came off a 12 hour night shift. I dozed in my vehicle and I woke to a tap on my window, all my paperwork ready to sign, and no chipped glass. I signed and was on my way, never getting out of my vehicle once. I know females are more nurturing whether they are in work boots or wearing an apron and this crew remained professional while meeting my comfort needs. This business is A+

never in my wildest imagination would I have pictured this level of quality in "All" areas of…read moreservice. initial estimate, scheduled work, proper parts and supplies, highly professional and reliable on time communication made what could have been a very stressful experience into the best possible! made arrangements for a rental car, took my truck, returned my truck ( detailed, polished up ), then returned the rental for me!!! I have the highest respect for this entire service center. this is the place I will trust in the future for myself and my friends.

Had my Dodge repaired by Fix Auto in manchester in 2024 after hitting a deer head on . I went to…read morethem due to the fact they are a stars shop through my insurance so I would have a warranty after repairs were done . I got my Dodge back after Christmas one week later after getting my vehicle back my dodge started shifting strange and stopped in the middel of the road I was turning onto . Got to a safe place and called fix Auto to have a tow truck come . The women in the office tride arguing with me I could potentially have to pay for the tow When previous repairs were done my transcooler had to be replaced . Fix Auto didn't connect the lines properly and I lost transmission fluid all over the inside of my vehicle and on the ground. My vehicle was repaired and less then 48 hours later my vehicle broke down again and another repair was done . June 21 2026 my check engine light came on and my vehicle went into limp mod . Took my dodge in to a local machine and gave them the back story of all the issues that occurred from when my vehicle was repaired by fix Auto . A scan of my vehicle was done and it reported something with my transmission. The machine suggested for me to take it back to Fix Auto . I made and appointment and took it back The machine test drove my Dodge came back and spoke to the women that works in the office outside. The machine said possibly transmission failure. Moving foward I contacted my insurance company and my claim was re-opened Recived a email from fix auto stating they arew and I have put 20 thousand miles on since . My insurance had me take my vehicle into the local Dodge dealership in the findings it states I need a new transmission and it was damaged from possible transmission fluid loss my vehicle was deemed a total loss from my insurance. I would never recommend this shop to anyone to have repairs done on their vehicle . I find it odd none of the previous two women that I delt with in 2024 and in 2025 work there anymore and neither dose the mechanic that worked on my vehicle. They didn't hold themselves accountable for damages they caused to my transmission. I have a DTC scann from January 2 at 1030 am showing permanent gear ratio 5 defective and at 11 30 am that day a write up stating my vehicle was repaired. At the time I didn't think anything of it I am not a machine and honestly thought it would have been brought to my attention shame on me for thinking that. Horrible shop bad ethics, and very unprofessional.

This shop was amazing!!! I have never experienced such over-the-top customer service. They went…read moreabove and beyond All expectations. We were experiencing moisture on the front passenger floor of a 30+ year old Toyota truck. They double tested all possible causes. Then they searched all possible avenues available to best remedy the problem. They were communicative on every aspect with very fair price options. They are friendly, professional, True to their time and cost estimates. Autoglass Clinic and Mobile Radio have my highest recommendation!

Have had rock chips repaired 4 times and they are still holding. Quick no appt needed service,…read morefriendly and helpful

Agree with J. B. No…read moreprior experience with West Hills Ford, but their service department, particularly Caitlyn, was communicative throughout the recall repair process, and was able to get me a rental when I needed it most. Their shop got the job done quicker than expected, so no complaints there either.

I was interested in a Mercedes SUV on their lot and called at 9 AM to make a straightforward offer…read more I explained that I'm currently in California, that I was ready to pay for the vehicle in advance, and that I'd like to pick it up on October 11, about three weeks out. I was also clear that I needed an answer quickly, because I was considering another vehicle from a different seller. They told me they weren't sure that would be possible. Then I waited all day. Nearly seven hours later, I finally got a text (not a call) saying they couldn't take a credit card payment over the phone or accept a deposit to hold the car until October 11. So I offered to pay the full price. They replied that they don't handle delivery. I said that was fine: I'd wire the full amount and arrange shipping myself. After that I never heard from them again. They also told me they require a wet signature on all paperwork. That means no DocuSign and not even an out-of-state notary. In 2026, that's a real obstacle for any buyer who isn't local. I was offering to pay in full for a car sitting on their lot and to handle the logistics myself, and they still couldn't make it work or give me the courtesy of a reply. If you're an out-of-state buyer, or need a dealer with any flexibility or responsiveness, I'd look elsewhere.

I have been here many times for a couple of my vehicles. Today was the second time they did a quick…read morerepair for me at no cost. I've always had the quickest service and the most polite people working from the front desk to person working on my car. Thank you Ethan and Travis!!

Amazing service, would like to give steve a big shout out. took my car in to get the rear bumper…read morelooked at and after looking at it, it took Steve 15 min to fix it. quick and amazing service thank you Steve.