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    West Hills Honda

    3.2 (225 reviews)
    Closed 9:00 am - 8:00 pm

    Services - West Hills Honda

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto general diagnosis

    West Hills Honda Photos

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    Recommended Reviews - West Hills Honda

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    Reviews With Photos

    Food C.

    This morning I had my oil changed. Wendy is a great friendly advisor. When I got home I happened to notice a cow plushie in the baby's car seat. Very sweet of Honda employees!

    If I could do zero stars I would. I recently was in the market for a 2020 Hyundai Santa Fe. West Hills Honda had a vehicle that matched this description. I went to the dealership twice to look the vehicle over and test drive. 45 min each way. After negotiations we settled on a price, date and time to sign the paperwork. The words specifically that were used were "We accept your offer of $$$$" and so a time and date to sign paperwork was agreed upon. I received a "boarding pass" confirming that we had a set time to sign the sales documents and take possession of the vehicle. It stated: Your booking is confirmed. Please print this for your records. We look forward to welcoming you on board ! Appointment date : 7/21/2025 Time : 5:30 PM I received the boarding pass at 5:51 PM on 7/20/2025 after confirming to him at 5:48 PM on 7/20 I was indeed proceeding with the sale. At 10:30 AM on 7/21/2025 I received a call that the car had been sold to someone else. Salesman's name is Jared Baker. Any reasonable person would believe after agreeing to price, location, time and receiving a confirmation letter from the dealer we have a deal. BS ! No integrity at all. Also -At multiple points during the transaction it was stated that if the transaction didn't happen today the car would be sent to auction. This is the second potential transaction they have used this scheme on me. By the way -- Car was sold for a lot more than more than my offer. BUYER BEWARE AND AT YOUR OWN RISK !

    Telluride
    Ashley E.

    Malachi provided us with such a comforting, easy, and fun experience. My husband and I had specific goals in mind and Malachi not only understood those goals but fought with us to achieve them. He's everything we could have wanted in a salesperson. It's rare to find a considerate person in that type of role. Malachi heard us, understood us, and worked hard to achieve what we wanted. I love Honda and we ended up with a Telluride (sold to us by Honda) to meet our exact needs. Very happy with our purchase, but more importantly, happy with the experience. Thank you Malachi and the Honda team.

    Cody M.

    Went looking for a fun summer convertible car, met with Michael D at the Honda dealer and he took me down to the Mazda dealer that's part of their dealership group. (Sales people can sell any brand under their umbrella). I took this beautiful red MX-5 on an extended test drive, came back to the dealer with the intention to make an offer. My offer was presented which was a significant discount from retail. This was a very smooth & easy transaction with none of the back and forth games, I would definitely recommend them based off this experience. Needless to say I'm very pleased with my purchase & purchase experience.

    The car they advertised.

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    3 years ago

    I took car in for oil change and they said I needed new brakes I just had new brakes put on 2 weeks before REAlly!!!!!

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    Page 1 of 6

    Ask the Community - West Hills Honda

    Review Highlights - West Hills Honda

    He was very knowledgeable about the vehicle (HRV).

    Mentioned in 3 reviews

    Read more highlights

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    I go to this store because it's close to my home and they recycle engine oil. I have worked in…read moreshops and behind a parts counter before. Saying this, I fully understand that parts stores don't pay the best, but I also feel like if a company is in business to sell auto parts, I'd hope they would put staffing with knowledgeable people in their business model, even if it means paying more to get better. I've primarily shopped at this store for parts the entire 10 years I've lived in the area. For about the past 5 years they've had a woman working there with horrible customer service skills. One time I was looking for a molded heater hose and was given the ok from someone behind the counter to go down their hose aisle in the back to match up what I was working on because they didn't have what I needed by application. While down the hose aisle, this female employee was stocking the shelves in the same aisle. I asked her if she thought these two hoses were the same diameter and she freaked out, as if I was trying to corner her and force myself on her. That's right, me standing 12 feet away on an aisle with openings on the each end apparently violated her space so much that she needed to have a full blown episode over it. Fine. I continued to shop at this store, but avoided her as much as possible. Generally, she was outside smoking in front of the store each time I came, so never really had to interact with her too much. Recently, I visited the same store to pick up an air filter. When I walked in, there was nobody at the counter, so I found the filter myself, then went back to the counter to pay. There was still nobody working the counter or on the floor. I could hear the same woman taking on the phone in the back. Myself and a few other customers waited for a few minutes, then I called the store's phone number. It rang a few times then I heard someone pickup and immediately hang up. So I called back. The woman who freaked out on me a couple years ago answered. I said that I'm at the counter and would like to give her some money. She said "ooooh kaaaay, as soon as I have someone available they will be up" then promptly hung up. I tossed my air filter behind the counter and left. I went to O'Reilly's and paid less. I don't really see myself coming back.

    wish I would have gotten your name. but female manager here is amazing!! very helpful and willing…read moreto go above and beyond to help!! will definitely come here again.

    West Hills Honda - autorepair - Updated May 2026

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