This review is for the machine shop. Quality service and nice manager…read more I Broke a drill bit drying to helicoil an intake manifold. They fixed it with a specialty extra long carbide drill bit and helicoiled the thread. Charged $150 ish. The manifold was worth $220 ish. But they were able to do it in a day so I guess I saved buying a new one, and shipping. The book time and labor cost was fair. The only way to get this out properly was going to be pricey, I don't really fault them for it. If the intake wasn't just duracoated I probably would have sold it and bought another.

Went in and grabbed a few tools and then proceeded to the register and stood there for 10 min. Not…read morea one person came over to ring me up or tell me ill be right with you. Just got ignored with that said I'd have to say there customer service sucks!!! Went to o oreilys down the street and i was in and out!! Also i ordered a part a while back from them and then called later that week just to come to find out the part was never ordered..

Excellent customer service and installation from the Bremerton Canopy World team…read more Scott was a great help and extremely knowledgeable in the selection of our new truck canopy. Walked in with a purpose and walked out happily satisfied customers. Highly recommend going to this branch. Would definitely purchase from them again.

I talked to Scottie today looking for a replacement key for my snug top canopy. He immediately took…read moreit upon himself to reach out to the dealer as well as multiple locations around the state to find the right key for me.. needless to say I had a good experience. Thanks Scottie!

The associates at the East Bremerton store always give me the parts I need and have often times…read moreprovided excellent advice. Customer service is a second to know.

Stopped in to get my electrical system checked, Stephanie was most friendly and helpful-- really…read moreappreciate her sharing her knowledge of cars-- and didn't cost me anything, which is extra nice!

We came in We had a little bit of issue with a battery unfortunately the staff on duty could not…read moreauthorize OK for warranty return called district manager, Nicole Palmer after hours within a few minutes she called us back and took care of the situation. Thank you so much really appreciate it. There's a reason we've been doing business with AutoZone for many many many years.

Great experience getting a variety of items. Jeff was super helpful and made it painless!read more

Came in for an item, needed 3 more beyond the single item off the shelf. I let the guy know I…read moreneeded 3 more, and I would be in the next day to pick up the other three. The next day came, and I forgot to take the first item out of my purse when I realized THEY WERE USED! I have a toddler and maybe due to lack of sleep I didn't notice THEY has RUST on them! WHO put a USED item back on the shelf!? When I came in, I was refunded for the item but still needed the other three. Come to find only two were ordered. What a pain in the backside, the whole reason I came is to NOT have to order through Amazon. Customer service was fine, but now I question shopping here anymore! The gentleman looked him up on the computer and told me that there was 2 of them out in Port Orchard, but when I got out there within an hour, there wasn't a single one on the shelf. I might reconsider the other two or try and coat them with something.

They are lazy, slow to help. I ordered a part and was told when it came in but when I got there I…read morewatched other customers just waiting as one person left in disgust. finally I get told the part wasn't in yet! Then they sold me a can of rust spray that had the sprayer broke and I had to return it. My part I ordered was still not in. They chit chat with each other and walk away as you're waiting. I will never go there again. This wasn't my first time getting bad customer service at that location

Bryan and his team are true professionals! They care about their customers and go the extra mile! I…read morewill shop no where else for my car needs!

very great customer service especially from the manager really great crew here I def recommend…read morecoming to this napa

They put in a haunted wrecking yard every year and we went there last night for the first time ever…read moreand it was awesome!!!! Soo professional and well thought out and well worth every penny! Its not for little kids! Ten and up! Its very scary and graphic and awesome for teenagers and adults! Would be great for a second or third date!

Pretty awesome store! Went there to get a key for my wheels. Attentive and courteous people!read more

Dean went above and beyond his call of duty. He even came out to the parking lot to lend a helping…read morehand. Now that is customer service!

Most everything! Very cordial and knowledgeable about what they had over the phone, but said that…read moreeven though I was an hour away, they would not pull the parts to have ready when a i got there, unless I prepaid. But not to worry, they had the three parts as i needed and could pull them quickly when I got there. So after suffering another minor stroke, my wife drove me all the way there only to fine that they did not have the steering wheel in the front room already as one of their people told them, they only had one rusted tailgate that matched my truck instead of the two they said they had fire me to choose from. And had to walk out the back forty to look as they had there driveways blocked with a couple other wrecks. And then the truck that was supposed to have the other tailgate was non existentent other than a single passenger door left where the truck one was. Then the Driver side mirror they said they had play off over the phone? Well, the door was there, not not the mirror. I have no intention of ever calling or going to them again, as when the guy who said he would be back in a bit to look for the steering wheel when he got back from running an errand??!? I just got back into my car and told my wife to just drive! Those guys couldn't find their proverbial derrierre with both hands! And I recommend that unless you live real close to them, either demand they identify , pull the part (s) your interested in and send you pics before you even leave your driveway! As for prepaying? HAH!!! If they ever put you on hold, and you here music while on hold, I recommend they most appropriately play 'Mickey Mouse' Oh, and thanks for the hour wait for nothing and the 1-3/4 hour drive back during rush hour! LOSERS!!!!!

I purchased a project car her recently and had nothing but good experience. The office staff was…read morevery helpful, and friendly. I would go back again.

These folks are GREAT! I needed a specific part to fix a ladder. Not only did they understand what…read moreI needed but they found the part in simply minutes! Thanks everyone! The guy from Lowes said he didn't have the part but to come to West Bay Auto Parts because there would be people here who would know what I needed. And he was right!

Purchased a headlight for my car from here and the service was top notch! Although they are not…read moremechanics, when looking up the part number there was some confusion as to whether the part was in store but he knew which one I needed and installed the headlight too! I thought I should replace both but he let me know it was not really necessary, I appreciate a salesman that is more concerned with me getting the most out of the one it have rather than trying to boost his store sales. $11 later I'm rolling with two headlights again :)