I know this is a large chain store. I know my review won't…read morechange them. Yet, I'm compelled to inform shoppers About their shocking return policy. The staff at Copley Place in Back Bay Boston said they ONLY accept returns with the receipt! Otherwise, they won't even give you store credit for items that are BRAND NEW with THEIR TAGS. The return policy on their website claims they will accept returns without receipt, Even after 60 days, in exchange for store credit. Still, the staff at my location refused my prompt return. The Deal: don't shop for gifts here, unless you want to be tacky and give them the receipt with the gift. Better yet, just don't shop here at all.

J Crew, your Men store makes me turn from slight indifference to love for J Crew clothing. Yes,…read morethis store is special, no it is not a regular J Crew store, You have to find it (it is in Copley Place, actually both stores are) but this store is specifically for men. They only sell Men's clothing so ladies ... sorry! The atmosphere of the store is very unique, antique but at the same time this refreshed modernism on a taste of the old. The staff is very friendly and extremely helpful. It's nice that they own the clothes so sometimes they can tell you how the fit, wear and wash will be like. They are pretty knowledgeable on the line and can tell you about unique designs or styles coming out as well. I love that they collaborate with many others manufacturers to come out with exclusive designs. I like this store quite a bit and recommend a visit.

By far Lululemon is one of my daughter's favorite stores. They have a few locations around, but…read morethis was inside the Prudential Center. The mall is upscale and fitting for this clothing retailer which has basic shirts that run $60. They also carry clothing for men on a much smaller scale. My daughter has several items from them and they wash, wear and hold up. It seemed like there was adequate staff, I know that my daughter had no issues and also received help at the dressing room. The store was clean, neat in appearance and had a cool feel to it. Your pup will even like it as a water bowl is beside the water fountain. Checkout was smooth and of course you get the snazzy bag. My daughter uses the bags for school lunch. The prices are really high in my opinion. It's trendy and hot now and if you have the dough to splurge on yourself or kid go for it.

I visited your store in the Prudential Center this past week and had a very mixed experience. The…read morestore seemed understaffed and disorganized, and it took a lot of work to find sales help. I have visited other Lululemon stores, including your larger location on Newbury Street, and have had much better experiences. No one was unfriendly at your store, and I appreciated that you had some of my desired items in stock and my size, but I waited way too long for sales help, and then I had to compete with other customers for their attention. It may have been an off day, but I hope you will address this location's lack of staffing.

This review is related to my interaction with Chifunilo, SA inside the Saks store. I had a pleasant…read moreexperience and she educated me with the history of some items I took interest in. She also informed me that the Jackie buckle was going to be phased out so I guess that is my next acquisition! She was kind of enough to show me the different styles of Jackie- some I've never even seen before. I was not in the market to purchase anythng that day but I will definitely going back to purchase my Jackie from Chifunilo.

Hands down one of the most unprofessional stores i have ever dealt with. Unfortunately i had to…read moreuse them in order to get 2 Gucci bags repaired, as there is no other way to get them to the repair facility from MA. First off the sales person Jen who took my information gives you a cell phone number to communicate through to give you updates. She barely replied when I asked for status. She also under delivered on her promise. I was told the bags would be looked at within 2 weeks to diagnose what needs to be repaired. After having my bags for 2 weeks and hearing nothing, and not responding to me, she finally replied after repeated texts. She told me the person who looks at the bags was out for 2 weeks. And it would be another 2 weeks before they could get back to me. When they were finally looked at, no one called me to tell me that. I also repeatedly tried to call customer service. The store has no phone. Customer service only emails them when you call in. And tries to get them to call you. After i repeatedly did this, and started to drive there, they called me. To which i didn't answer as i was already 1 hour into my Friday afternoon drive into Boston. I spoke to who i assume was the store manager. He was awful. Had a terrible attitude. Zero apologies after i explained my treatment. I was at their mercy to get my Bags repaired. I paid for the repairs and they were sent off. The wouldn't even pay for my copley mall parking. When they were finally ready a month later i picked them up. This time still no one offered to pay for my parking. And the sales associate made a joke about buying another bag. This store is the reason people now purchase online. I will never give my commission to any sales people that work in that store! I tried to report it to HQ in NJ, and they sent some admin to call me back, who also had an attitude. It's amazing that they treat people that way and get away with it. I hope it closes in Copley and they all end up working at TJMAXX.

Very nice active/workout clothing. Merchandise is a little pricey but, the clothing seems to be…read morereally good quality. Great selection, styles, and colors are attractive. Store is well staffed and employees are willing to help.

The workers were ok-ish, they didn't smile much/look happy, but helped to answer my questions…read more Selection wise, there isn't much to choose from as it's a pretty small store, but there is enough to get a feel of what they sell. The store is organized nicely though.

Ideally located with exceptionally helpful staff. I ordered an item online, and they assisted with…read moreensuring the perfect fit upon pickup. They also seamlessly applied an additional discount, making the experience even better.

What a great shoe store. High quality construction. They are the type of shoe that if you need them…read moreresoled , no problem. I worked in a full service shoe store in college and I learned a lot about shoes. One thing that I learned was always buy quality footwear for the health of your feet. However, this store doesn't compromise style for substance. You get both. Today I purchased casual shoes, which they carry along with more business and dressy styles. They'll last me a lifetime.

This Helly Hansen store in the Seaport Boston is outstanding. We were greeted by Jack in sales…read more Big smiles. We needed sailing gear for our sailing family and he help us with the grand kids to ourselves. Best store ever, lots of stock, and bright with sunshine. So Wahooooo Helly Hansen Seaport.

This HH is a small store located off the main strip. They may not have all the sizes and colors on…read morethe floor but the guys on staff were very friendly and helpful during my visit. When I visited they were having a sale and it seemed like a pretty good deal. There are swing chairs in front of the store to sit and chill also.

I'm new to Johnny Was and am now obsessed. I love their embroidery, their colors and comfort. It's…read morea little pricey but worth a splurge! The clothes are real show-stoppers!

Love this store! The salespeople know style and are very helpful and honest about what looks good…read moreand what doesn't. I also love this brand - fun, colorful, and happy!

I look forward to coming here every time I visit Boston. I'm a huge fan of the brand, but the…read morereason I'm rating this store a 5 is all about the staff. You don't always get good, genuine assistance in stores like this. I used to work in retail for a long time, so I'm well aware. The employees who work here, specifically one of the managers (whose name I should definitely remember after talking with her so often) are incredibly nice and offer thoughtful suggestions. There's none of that pressure to buy more and more, and definitely not an air of pretentious. I hope when Fred Perry finally makes it to SF the staff will live up to the same standards.

I usually wouldn't review a clothing shop, but the staff here were so lovely that I want to give…read morethem a mention. I went in on the last day of a sale, where there was lots of stuff I like, but I'm a pretty typical size so it seemed like everything left was way too big. Not only did the girls working there dig all through the back to see if they had anything left over in my size on sale, but they also pointed out that the extra-small slim-fit men's shirts actually fit smaller women pretty well. I would have never guessed, but yeah, if you're built like a 14-year-old boy you won't be left looking like you're wearing a tent or your brother's cast-offs. Fab. Zero attitude, super helpful, couldn't be friendlier. Thanks! Everything here is pretty expensive by default, but if you wait for the sales, you can easily score 50% off on really quality stuff. Got a jacket and two tops for less than the original price of the jacket alone.