Mr.Epps has over 25 years of experience. I've been a customer for several years. He is very…read moreknowledgeable and thorough and has a great sense of humor. The prices are also reasonable. I have and will continue to recommend Keith Epps Automotive Repair to others. Give him a try...you won't regret it. Tracy G

Advanced Auto Parts on Chamberlayne directed me to this shop due to my car window issues. It was…read morethunder storming and as soon as I walked in I told the guys what was going on and they immediately took care of me. I chatted it up with the owner and others and in no time, my car was done. I expected to pay at least something even though it was a quick fix but they told me not to worry about it. What stuck with me is that they told me I have a family now in Richmond. So thankful to the gentlemen that helped me and made me feel welcome! I will most definitely be going back to this auto shop in the future. Amazing service.

As always jeff at automotive specialty does great work at reasonable prices. they make room for…read morequick service as their schedule allows. I can without question recommend them to work in your vehicle and to diagnose and repair your issues with your vehicle. take your vehicle to them you won't be disappointed. Well over 30 plus years we have been going to them with no complaints,solid service, good prices.

Outstanding Service and True Automotive Experts…read more Automotive Specialty is hands down one of the best automotive businesses I have ever encountered. Jeff Donovan truly knows his craft and genuinely cares about his customers. Jeff is knowledgeable, thorough, and transparent at every step. He takes the time to explain what's needed, why it matters, and what your options are--without pressure or upselling. Jeff's attention to detail and technical expertise inspires real confidence, especially when dealing with complex or high-performance automotive work. What really sets Automotive Specialty apart is Jeff Donovan, his skill, integrity, sense of humor, and customer service. It's rare to find a shop that combines advanced technical skill with clear communication and a customer-first mindset, but Automotive Specialty delivers on all fronts. If you're looking for a trustworthy, highly skilled automotive business that treats your vehicle like their own, I recommend Automotive Specialty without hesitation.

I had a good experience bringing in my car for inspection and oil change. They charged fairly and…read moreprovided quick and thorough service. Shout out to Ismail for answering my questions patiently.

don't come here they will not value your time and theyll talk to you any kind of way and the owner…read moreis very rude if you want real professionalism go to s&m auto they produce real results

they will overcharge you And not fix vehicle. stay away..had to take car to dealer to fix correct…read more Paid 3000 for nothing

these guys have been keeping my various beaters running for several years now. The communication…read moreis great and they will always tell you the truth. they always seem to be able to fit me in a reasonable timeframe and prices are lower or comparable to other shops. never had an issue with any of the work that they've done nor have I ever brought them a problem they couldn't fix.

I got my windows tinted here. It took about half a day, was a little on the expensive side but was…read moreworth it. The windows look good. I don't have good pictures of the window before tinting unfortunately but I'm glad I got it done. Looks a lot better and I'm not not in a fishbowl.

This is the sister store to the other location owned by the same owner. I visited for a fault code…read more I was told to replace the entire steering column which would cost 600 but more from them presumably. Then, the old guy told me it would cost 160 to adjust my steering sensor knowing its a 5 minute job. Hard pass!

They kept my 2005 Pontiac Vibe in tiptop shape for five years. They happily performed my Amsoil…read morechanges for labor cost, and kept up with scheduled tuneups. Great to have Tyler Automotive on Northside!

Great service! They are super reasonable and make sure that your car is up to par with every…read moreservice. If you're trying to find a new mechanic, Tyler's is the place.

Honest car guys with fair prices! My entire family now takes our cars to Fritz's, and we have no…read morecomplaints. The staff is friendly, knowledgeable, and able to explain mechanical issues clearly. The prices are reasonable, and they will work with you to help cut costs while still making sure your car is safe and road-worthy. They're also pretty fast, so you get you vehicle back quickly. Good guys!

Last week Fritz replaced a battery for me in my VW. It was something that should've been suggested…read moreand done on my previous visit to them several days before. Glenn told me my battery was "getting low" and it dumped me on the side of the road because it was completely dead. I bought my own battery and Fritz installed it for free. It took 5 minutes. Then Glenn called me 3 days later irate that I hadn't been charged by his boss the owner of the company. He told me I'd be flagged in their computer system and to never come back again. I have used Fritz's car care for 10 years, multiple vehicles. I've given them lots of business and money. When Fritz ran the place, I often recommended others to use them. But Glenn has taken over the running of the business and it's gone completely downhill. He treats customers like an inconvenience and overcharges for labor. He even admitted to overcharging labor over the phone. The last time I brought my car in, he said there was something he didn't know how to fix so I should "take my car out back and shoot it." Do not use Fritz's car care. Glenn ruined a good man's business.

Very pleased with the work from Sam and team. Wanted a modest lift to fit a little larger tires…read moreunder my '18 F150 for off-roading to MTB and hiking trails. They hooked me up with 2.5" lift, and balanced/mounted/aligned wheels and tires. Was also having some brake rubbing, I thought they were worn and asked them to replace pads and rotors all around; they took a look and said front brakes still had good life, rear were a bit worn but didn't try to upswell me on replacing them all (I've dealt with shops where they would have done that). Replaced rear brakes and flushed and squeak/rub issues seem to be gone. Highly recommend these guys and will def do business with them again.

Took a truck in to see about having new tires installed (38" tires on a 20" wheel); the guys looked…read moreat the truck, said they could do it, and set an appointment for a few days later. When I showed up for my 8am appointment- after dragging my wife and kid out of the house at 7am and driving two vehicles an hour to get there to drop my truck off- they again looked at the truck and this time decided they couldn't do it. Clearly the employees don't know the shop capabilities, and it cost me quite a bit of hassle.