The absolute worst of the worst! 3 days late to pickup and 4…read moredays late to drop off. Harassed for immediate payment incessantly despite agreeing to be paid 5 days after receiving a signed BOL by the customer. Run far far away from these criminals

Lester had work done to his truck from our shop and basically didn't pay his bill and left without…read morepaying and he will not answer the phone or even try to pay his bill. Les is not worthy and a scammer. It Was a hefty bill at that.

Eric brokered my auto transport and I could not be happier. I had my 2018 Audi A6 transported from…read moreRichmond, VA to Tacoma, WA. The carrier arrived on time and the vehicle arrived safely. Would recommend.

I would have loved to give Knickerbocker a positive review. Initial calls with Eric were great. He…read morewas super responsive and even though there were some challenges (drove to the middle of nowhere New Jersey to drop my car) it was a reasonable price compared to others. Issues were threefold: - Eric basically represented and used a facility that does its own direct auto transport. When questioned (because they were cheaper) he highlighted his business as better due to a number of factors. None of these ended up coming to fruition. - the Rando he got to transport my car was horrible. Lack of communication or updates. Ended up delivering the car two or three days later than promised (meaning I missed being able to inspect the car). And throughout the process was full of lies regarding arrival time and why he wasn't delivering on time. - car was damaged during transport but because I was out of town for 2 months after the fact and wasn't able to confirm and share this with Eric (because it was delivered late) I had no recourse for costs to fix the damage. - finally, In reviewing his end of year books, Eric got confused about a voided transaction (I had been charged twice initially and there was a void in his books). He assumed that it was me doing it due to my dissatisfaction and charged my credit card again without confirming the issue with me. He left messages while I was in a meeting and then charged my card without confirming. When I called, he apologized for his angry action but for someone who highlights professionalism amongst his traits, I feel this was way out of line. I was going to just leave things as is and not write a review and leave things as they were in August but given the action he took today I felt compelled to warn others.

I've been using Atlantic to ship my car to/from West Palm Beach for the past few winters. They have…read morea terminal a short Uber/Lyft ride from Palm Beach International AirPort. I put my luggage in the car both ways so there's no hassle with baggage at the airports.

Car arrived earlier than expected! Easy to arrange…read more Second shipment; number three in the fall

Overall, an excellent experience. They sent us a great team. They made the move so much less…read morestressful than we were anticipating. The price was higher than some others but well worth it for the service. I will definitely use them again in the future and recommend them to my friends and neighbors.

Contracted delivery window blown by over two weeks, no timeline, no accountability…read more Liberty Moving & Storage (Commack, NY), acting as agent for United Van Lines (Order #U0360-60071-6), loaded our full household shipment on June 30th for a cross-country move from New York to Phoenix. Our binding Bill of Lading contractually guaranteed delivery between July 6th and July 15th. It is now nearly four weeks after pickup and well past the contracted window, and we received only a partial delivery. The remainder, including irreplaceable artwork, our family's heirloom dining table, and multiple televisions, has been sitting in Liberty's own Commack warehouse this entire time with no confirmed delivery date. When we asked why the contracted window was missed, we were told the binding dates were merely "standard transit guidelines." When we asked about compensation for the delay, we were told our shipment didn't qualify for their delay claim program, a claim they could not substantiate with any actual tariff provision when asked directly. Most recently, our written requests for a firm delivery date have gone unanswered entirely. This is not what a binding delivery window on a signed, paid contract is supposed to mean. If you're evaluating Liberty Moving & Storage or United Van Lines for an interstate move, ask hard questions about what happens if your shipment doesn't fit on the first truck, because in our experience, the answer is silence and your belongings sitting in their warehouse indefinitely.

Company committed to 5-7 day delivery. After picking up car changed the route and made it 11 days…read more They did compensate for the delay but only after a heated unpleasant discussion. Paid for enclosed shipment on carrier with lift. Car was offloaded halfway through transportation and loaded onto another trailer. Car arrived on an enclosed trailer but car was filthy. I wonder how long it sat outside. I would not likely use them again. There are too many lower cost alternatives.

I do not recommend Plycar/Plycon for high-value vehicles…read more Vehicle: 1995 Porsche 911 Route: Park City, UT Southampton, NY Incident: May 18, 2025 -- Grinnell, Kansas During transit, the truck continued into tornadic weather and my car was later declared a total loss. In my opinion, this should have been avoided with real-time weather rerouting. Post-incident communication and valuation have been unsatisfactory from my standpoint, and the matter is now with counsel. Based on this experience, I do not recommend Plycar/Plycon for expensive vehicles. If you ship a high-value car with any carrier, ask for a written live-weather protocol and a clear total-loss valuation process before booking. Independent news the same day showed trucks driving into the Kansas tornado, and the NWS confirmed the event as EF-3.