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Aurora, IL

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20 years ago

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10 years ago

Extremely rude employees - including managers!! And their return policy is awful! Hate having to go here!!

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16 years ago

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Galleria - Savoy chandelier

Galleria

3.3(38 reviews)
1.7 mi
•$$$

I purchased a ceiling fan late last summer and when I tried the remote this Spring it didn't work…read more I changed the batteries but that did not solve the issue. I stopped in the store and spoke with David who was extremely gracious and helpful. I had the manual with me and he explained the pairing process and highlighted/flagged the page I needed to refer to when I returned home. I followed his directions and the remote now works. He also took a copy of my receipt, so I would not be required to return to the store if the process was not successful. Excellent customer service. I have always found the sales assistance to be exceptional. Referral to electrician for hanging was a very easy process. Products might be a bit pricier, but I have learned you get what you pay for! Highly recommend Galleria LIghting!

I called about a Minka chandelier , a line they that they carry…read more Theresa did not have the round chandelier I requested but had a similar style by Savoy House. We immediately went over and liked the Savoy chandelier. We asked about the return policy and delivery time. No problem with returning, credit in the store- no restocking fee- and delivery was about 2-3 weeks or we could take the one in the floor. We opted for the floor model. They had us return the next day to pick it up - it was boxed in original packaging and No waiting time in the pick up either. Plus Theresa's price was $300 less than her competitor for the same chandelier and the Savoy chandelier was close to half the cost of our original choice. Fabulous experience all the way around!!!

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Galleria - Fanaway - Retractable fans!

Fanaway - Retractable fans!

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Express - womenscloth - Updated November 2026

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