Jerry Davis is very good, thorough and professional. We've been using AC Team for several years.read more

12 year old central split-system heat pump was not blowing cold air. Technician Jerry from The AC…read moreTeam came out in the morning to troubleshoot and diagnose. Immediately visually noted a burnt wire at a termination on the contactor. Probed contactor switch and confirmed it was non-functioning and needed replacement due to burnt and pitted switch points throughout. Explained probable cause. Replaced the part, cut back and reterminated all wires for tight connections. Confirmed function and amp draws. Reviewed entire unit for any abnormalities. Fixed the immediate problem and did not try to sell new unit. Excellent service. Would recommend.

I can't emphasize enough the high regard and appreciation my family have for Mike and William after…read morethey helped get my mom's AC unit back up and running promptly. It started with an evening call asking for guidance after her original HVAC company left her without a reasonable repair option. Not only did Mike promptly find a solution that night, he had William out first thing the next morning to make the repair. Do yourself a favor and just call them to schedule. They are the real deal.

Mike is absolutely amazing. I had been trying to find someone to fix my thermostat and he was there…read moresame day with a smile on his face. He walked me through what he was doing, let my dog hangout with us and made me feel comfortable. I don't love strangers in my home, but Mike even reminded me to lock my door on his way out as he is a girl dad himself. We need more people like Mike! I have missed my cool air, especially in The Arizona heat, and he had it up and running within an hour. Will absolutely be going with Mike again and recommending him to friends and family going forward.

I had an outstanding experience working with Cool Zone Air Conditioning & Heating. Dakota, Byron,…read moreand Tyler -- the incredible "three amigos" -- went above and beyond to help me during a very stressful situation. After a severe power surge at Desert Mountain, both of my Carrier heat pumps were completely blown out. With outside temperatures reaching 104 degrees, I was in a difficult position. The Cool Zone team immediately took action. Within just three days of ordering all necessary parts, they had everything installed and fully operational. Their work was nothing short of meticulous. Every part fit together perfectly, like a carefully assembled puzzle. Their professionalism, strong work ethic, and calm, organized approach turned a potentially terrible experience into a seamless, stress-free transition. I deeply admire and appreciate the service they provided. Thank you, Cool Zone Air -- well done to the entire team! David Smith

I am surprised at the amount of great reviews for this company. My experience was the complete…read moreopposite. I called Cool Zone because they were authorized to perform warranty repairs on my ac system. The tech found that the compressor had failed and needed to be replaced. He confirmed the unit was still under a parts warranty so my cost would be the labor and new freon that was recommended. He quoted $3,300 for 4 hours of labor! Then said if i purchased a maintenance plan that covered 2 visits for both of my units it would be cheaper at just under $3,100. What? That doesn't make sense. You Buy a service plan and pay less ?!! I expect that the "maintenance" is not intended to take care of the units but to give them 2 more opportunities to overcharge for additional services. I was told they would check availability of the compressor and his office would call me the next day. I was charged a $89 diagnostic fee. I told him his office told me the fee would be waived for repairs over $300. It was obvious to me that he had no intention of sharing this policy with me and said he would discount the repair bill after the work was done. I heard nothing more from them. It has been 2 days. After looking into his price I was told by 2 different companies that the quote was at the high end of the range for a unit that was NOT under warranty. I did not share this quote with either of these companies until after they priced the repair. Both told me the same thing and both quotes were competitive. A different factory authorized business is repairing the unit including line set cleaning and new refrigerant for $1,800. This is a predatory business overcharging people that are stuck in the AZ heat with a broken ac unit. They say a sucker is born every minute. Dont be a sucker! Stay away.

Chris is truly like no other ! Here quality of service is top . He responds quickly no matter day…read moreor time . He is very fairly price . Company like this one is rare . We highly recommend him . You will be amazed and will never regret calling Like no other . There is not enough words to describe this little gem

Great company to do business with. Fast and responsive with fair prices! Kris took my call to…read moreschedule the appointment and Matt came out to do the maintenance. They are both professional and friendly. Thank you!

SUMMWR = it's busy season for AC. Call Sorenson, I am able…read moreto get schedule for the next day. They are very professional, and knowledgeable about the issues. Thank you

Sorensen Heating and Cooling's main priority is you. Their customer service and knowledge is…read moreexceptional at every level. I will continue to refer friends and family because I know Brian and his team will do the best thing for them as they would their own family. ***Our Experience*** Lilly the Office Manager was insightful, caring, and courteous when we initially called to schedule our maintenance last fall and our no cool in June. Alex explained the options to fix our 28-year old unit, including replacing it. The owner Brian called shortly after to help us choose the new unit that made sense for us. He was objective, through, and patient while explaining operations, pros, and cons of each unit. The focus was getting our family taken care of, not a sale. As expected, our installation was flawless with Justin and Alex being kind, professional, on time, and patient with questions. Since installation, Brian has reached out to me to ensure everything was working properly. He's helped me understand and improve some airflow issues without trying to book a service call.

This was my 3rd time using Hilco and I'm a customer for life. The first time they installed a new…read moreunit on my garage. Followed by servicing my 3 Amana units. Today a got a call from my son that his roof top unit wasn't working. It's Sunday and 114 degrees out and the inside of his house was up to 90 degrees. I left a message on Hilco's emergency service line and received a text within 10 minutes. They were onsite within 1 hour. Turned out to be some start capacitors which they had with them. We were up and running in about 1 hour. Cost for the repair was very reasonable at $380. Honest, reliable and affordable, what more could you ask for.

HilCo Mechanical is my choice for A/C maintenance. Logan and Omar are not only competent,…read moreknowledgeable technicians, but they're personable as well. They listen to your concerns and questions, as well as explaining the what's and the why's. I highly recommend them without hesitation.

I live in California and I have a second property in Arizona and doing Buisness with this company…read morehas been so easy from last year when they were sent out by my home warranty company so I decided to replace my unit since my compressor was out and was an older unit . I contacted them and the very next day they sent out a technician and they provided me with a quote for the unit without trying to upsell and work was performed as promised. If you live in Arizona call this company if your looking for great customer service and professional technicians , And at a reasonable price with some additional perks like maintenance on the unit with a 10 year warranty! Its hard to find trustworthy companies and this company deserve 10 stars for their professional I believe techs name was Francisco I'm not good with names but the technician was a true professional

This used to be a great HVAC business. No more. Here's why I say that, I bought a $5000 garage air…read moreconditioner for my raining business in garage. Two weeks later, it started blowing warm air. I called this company and it took them a week to come out and the technician said the Freon was low. It took them another 2 1/2 weeks to come out with the Freon and the technician told me no, the Freon is too high. Now it's not blowing cool at all and they're putting me on the back burner because the AC unit is in the garage, even though I just bought it, it's under warranty and the people I train haven't been able to work out for a month. My son called them to come out and replace a compressor on his AC unit. They came out, charged him $200 for the call and required a 10% deposit for the compressor. Technician said it would be in the next day. Four days later and counting.....silence Find someone else, please.

REAL AND SATISFIED CUSTOMER HERE!! You can count on Lincoln…read moreAir & Plumbing for all your heating, cooling and plumbing needs. We've used Lincoln for 5+ years and have not been disappointed. They provide solid and reliable communication. They perform quality work, arrive at the designated time, clean the area they've worked in and the prices are competitive in the industry. They provide clear estimates prior to performing their work that are easy for people to understand. There is no price gouging with this company. It's just as important to THEM that they do a great job as it is to their customers. They also seem to be able to find necessary parts that other, larger companies have been unable to procure. It feels good to use a small family owned business and help keep our community rolling. HIGHLY RECOMMEND

4/2/26 ~5:50pm…read more I had a really concerning experience with a technician driving through my apartment complex while I was out taking a walk. He was going at least 30+ mph, which is way too fast for a residential area. He nearly hit me, and instead of apologizing or showing any concern, he actually yelled at me afterward. To make things worse, he then parked his work truck in a clearly marked fire lane. This kind of behavior is not only unprofessional but also dangerous. If this is how they operate on the job, I'd be very cautious about using their services.