Purchased an engine for $1,000.00 and was told the head may need replaced. Everything is guaranteed…read moreminus the head... We purchased a new head to install onto the used engine. Come to find out the engine is bad. Now parts unlimited (name should be changed to limited service) is saying there's no warranty...

Everyone very friendly and willing to help me find exactly what I was looking for. A shame more…read morebusiness's don't operate with this kind of customer service.

Nick and the team were more helpful than I anticipated. They didn't have what I came for but Nick…read morewasn't going to let me leave empty handed. He quickly walked me through an alternative solution and had me on my way. He was knowledgeable and accommodating. Hate to say it but I've come to expect average to below average service from auto parts stores. Not here. Great job O'Reilly! -Joe

If I could more than 5 stars I absolutely would! Beyond excellent service from this location! I…read morecame in needing to purchase a break light and asked if they could put it in for me. Although we had some trouble getting it open Tab, Miguel, and Jared went ABOVE AND BEYOND to help me. Even though it began to rain they didn't stop! Another young lady came out and kindly handed me an umbrella as well, unfortunately I wasn't able to get her name. But, this is an amazing location! Thank you guys so much for all your hard work and dedication!

I bought tires and rotors and got them installed. I was bringing the rotors back, but I didn't have…read morethe receipt. They were able to look up the purchase for me and I was able to return them. What should have taken all of 5 mins took 20 because the person that was helping me was 2 weeks in and I guess he did not want to ask for help. He was very sweet, but, please, always ask for help. I gave him my information to look up the receipt. He had me pulled up. Someone called the store phone, he picked it up, and instead of him putting it on hold, he helped them while I stood right in front of him. After he looked up their information, he asked me for my information... again. Again, very nice, but, I am always going to say to put the customer in front of you first.

Steve and Jack were both very helpful!! They were professional and personable. Will definitely shop…read morehere again.

The new Corporate Managers/ Owners here, helped me out with a replacement warranty on a Legend…read moreBattery, that was defective with bad polarity on the negative terminal. Their system didn't have my warranty record but still they did the exchange since it was a privately owned store before with bad record keeping. Special thanks to the managers "know how". I will continue to do buy parts here for my commercial vehicles when I can. -STC

I don't usually write bad reports. But my multiple experiences here where disappointing. Customer…read moreservice if awful, lazy staff that don't even want to check your car for anything. Also, they claimed they don't have cash before noon and they close their registers at 4PM so no refunds after that. Fortunately, after a week I was able to get a refund after I was told it would be a 'first and last' because they don't refund products taken out of their store. I asked, "how would I know it work(s)/fit or is right product?". "That's the risk you take", store personal said. I've never experienced those type of issues with Advance Auto Part, or in O'Reilly Auto Parts. Reason why I went to NAPA is because its two streets down my house, but I know I will never go back to this NAPA again. Also, not enough product options.

I was in on Sunday 10/12/25 and there was an employee in there wearing a funny hat. He was…read moreconstantly running down local shops. He said he did not know why people took their cars to jiffy lube, or midas and a couple of other shops. apparently this place does not value their commercial customers. totally unprofessional attitude from a guy who sells parts

These guys are so helpful to this grandma who doesn't know about cars. Race was a big help to me…read moretoday and so polite and friendly.

I wish I could Auto-write my reviews so I could Zone out…read more But this review is a bit mediocre. Service was okay, prices are decent but on the high side, it's a massive chain. The only thing I needed here was fuses, and they were available (except for one), but they weren't the most expedited or friendly.

My 18 month old battery was not keeping charge, I went back to Auto Zone and Johnothan checked it…read moreand it showed it was fully charged. I explained that twice that day after car sitting for a bit it was straining to start both times so I feared car sitting overnight would be dead. He said it was still early in the day take it home and let it sit and then try starting it. He checked cables, etc. if it had a strained start bring it back and he'd take care of it. 3 hours later the car barely turned over and I got it to Auto Zone. He made good with his promise and replaced the battery. Johnathon was helpful, pleasant and felt my concerns about having a car not start and be stranded. Highly recommend this place and Johnaton, so ask for him!

Outstanding work done by Xtreme Bedliners of Pearland. They…read moreperfected my spray in bed liner. I received phenomenal customer service from Monica and Salvador. My work schedule is complicated and they went above and beyond to accommodate me. #supportyourlocalbusinessowners

My first pickup in 50 years (I'm a 4WD Suburban guy) needed a little help from truck pros. The…read morefamily-like team at Tim Garcia's Xtreme Bed Liners took great care of me and my new fishing vehicle, expertly installing a Roll N Lock bed cover at a great price, and took care of several other needs, some of which I was unaware of, but thankful were brought to my attention. After taking great care of my new truck, Christina, Monica, Joe and Tim have me wanting to drop in just to say hello or check their toys - that could be an expensive habit, but fun. Hats off to the customer friendly folks at Xtreme Bed Liners - some honest and skilled folks to take care of you and your trucks. Thanks Tim

I had been having some issues and it was time for brakes. I called on a Friday, he walked me…read morethrough some options. I asked him about availability Saturday and he had me in and out from 8-1 with new brakes. Service was great, timing was great, pricing was great. I would definitely give them a call to compare pricing with other groups in the area.

I called and spoke to Brandon. Thus is the first time I have been thoroughly educated by a shop. I…read moreappreciate the time he took to explain my never for a second opinion. You don't get this often especially with the distrust of mechanics. Thank you Brandon again, I will be reaching out if services need to be done!

My car just suddenly turned off , got it here to get it checked…read more Jeremy was super helpful. He not only ran the diagnostics, he explained the concept patiently to this vehicle novice....lol He was soo polite, I asked him, so, I did something wrong and the battery drained and he says, no, no, I wouldn't point out its you but ya something with the driving went wrong ....... An not sure of the low stars- This is the second auto zone I have visited and found them at both visits at different locations to be very polite and helpful, I really appreciate that.

I was referred to this AutoZone by Randolph from a sister store nearer to my home, due to…read moreRandolph's store not currently having the memory device required for replacing the battery on my 2017 Levante S. Jonathan (Jon) immediately took care of me as write this, with professional & friendly service. I also saved over $500 vs buying a battery through the dealer! Many thanks to both stores but especially to Jon.

Found Randy Haddox (New Car Sales Manager) on Leashackr who made it one of the best car…read morepurchases/leases I've ever done. 95% of it was done online and over the phone and simply had to come in to Bayway to pickup the car and sign the last bit of paperwork. From start to finish it took ~4 days.

Terrible. Regret purchasing my vehicle from them. The worst customer service I've ever experienced…read more After attempting to contact them still no one has contacted me to try to make things right after I put down a significant down payment & my car only had 1 floor mat. They said they'd give me some, it's been months & I've reached out about it & they said I'd get a call back from someone to work on getting me floor mats. Wasted money on getting my car detailed cuz the floor just gets dirty instantly.. Also discovered the other day when I was on the side of the interstate with my 3 kids & a flat, the vehicle they sold me in September of 2025, didn't have a donut or spare. DON'T GO HERE.