Steve called me almost immediately after I submitted my project. He had an opening in the afternoon…read moredue to a reschedule and sent his son Jesse out to take a look. He quickly diagnosed my toilet leak and fixed it. They also looked at my water heater and made some recommendations. Would absolutely use them again.

I hired Steve Morin Plumbing Service to replace and relocate a check valve on my basement lift…read morestation and reseal the pit lid. The technician was on site for approximately two hours. I was charged $735 (over $770 with credit card fees) and was not provided with an itemized invoice showing labor or parts, which made it difficult to understand how the pricing was determined. During the visit, the technician asked to use my personal household supplies and did not follow specific instructions regarding home access. When I later contacted the owner to ask for clarification regarding the pricing, the interaction became hostile and dismissive. I was told I was not a valued customer and the call was ended abruptly rather than my concerns being addressed. Based on the lack of transparency and how concerns were handled, I would not choose this company again.

GOAT Plumbing was fantastic. They are now my go-to Plumbers for myself and anyone that asks for a…read morereferral. We had a very difficult situation in our Condo due to HOA/Board issues. GOAT Plumbers were very patient and were onsite helping us for 2 full days even when we had to stop work due to logistics. They consulted both us and the condo management and helped anywhere they could with their Master Plumber knowledge. Matt, Mike, & Alec were fantastic workers. The owner Alex came onsite to support during the logistics issues and was very responsive over text & phone. Everyone was very communicative and answered every phone call we made (it was a lot!).

From the owner: The GOAT Plumbing Company was founded in 2023. Our company is a truly family owned and operated…read morebusiness with a combined 350 years of experience amongst all of our technicians. We look forward to serving you today!

Needed water heater replaced. They were able to come the next day, took the time to not only do the…read morejob, but to make sure that any previous problems were fixed. They noticed issues with placement and exhaust, and they corrected these and let me know about their fixes to prevent future problems. Very kind people. Water is now easier to control the temperature of, and I have the peace of mind that the water is now clean and that I shouldn't have to worry about the water heater for quite some time! Pricing is what it is, not their fault everything is as expensive as it is right now.

I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

Would love to give more than 5 stars. I reached out to John a few weeks ago when the temperatures…read morewere in the single digits. The heat pump and air handler for half our house broke down at the worst possible time. John was incredibly responsive and had his team out to our house same day to check out the issue. They started work first thing the next morning, replacing the broken equipment, and then upgraded our furnace and AC units to more efficient models. What stood out the most however was the above and beyond service. Jesse and Cody were very thorough and even looked at things that others would not have. They double checked that some of the older equipment from the house was handling the updates correctly. They were able to identify where we had some bad electrical wiring and recommended an electrician. Our house is feels significantly comfier (temperature wise) than it ever had before. Highly recommend this team!

Varsity Zone HVAC - Fishers propvided a tune up for my AC, and I'm satisfied with their service…read more The team at Varsity Zone HVAC was exceptional in their communication. They notified me promptly when they were on their way, which made scheduling and planning so much easier. Their pricing is relatively competitive for the market, offering great value for the service they provide. They can give you an estimate for your service in advance, so you know a ballpark before selecting them for service. I appreciate the transparency.

In Dec. we had leak in waterline, we called Winters Plumbing Dawson Adams came found leak, 5 days…read morelater his team arrived worked until 7:30 pm to finish job. In July 2025, we had busted field tile, we again called Winters Plumbing, busted tile was next to electrical cable wiring, they had to do some hand digging. We also had pine trees about a foot away from tile, they were not damaged. Ground digging was minimal. As this tile ran down to a ditch, they put a varmint cover over end. This was a very difficult job, ground very hard, weather in the 90's. They stayed until job was finished 7:00 in evening or later. They worked very hard, did very good work. The price very reasonable. Thank you to Dawson Adam's and his crew for doing such a good job!

Misdiagnosed my issue. Charged me for a useless part. Referred me to another company to do the…read moreactual well repair work. Winters shouldn't send plumbers out on well repair tickets if they aren unqualified to work on wells. It cost me $471 to find out Winters didn't know what they were doing regarding well repair. The employees were polite and a manager followed up with me, but then did nothing to make things right. I told him I'd withhold submitting online reviews until He had a chance to make things right, and he never responded to me.

Jason& Kodi are so Amazing I got a service plan with…read morethem. He came out on an Emergency on my Hot Water Heater. The Gas Company turned it off. He showed up with 30 Minutes. Thank GOD. Never use another Company Topnotch I promise not to use another Company

They responded quickly despite that it was the weekend. They came out gave me options and I had…read morethem complete the job the same day. They did a Great job

With the freezing temperatures, we had a water line burst and flood our furnace. I called Chapman…read moreand they scheduled us for both repairs the same day. The furnace tech diagnosed the furnace as needing at least a new control board and couldn't be sure other parts weren't bad. The furnace was full of ice. Based on the price of the potential repairs, it made more sense to replace the furnace. The installers arrived first thing the next morning and we had heat around lunch time. Everyone from Chapman was clean, courteous and did great work. It wasn't cheap for any of this, but we feel that the prices were reasonable, especially since we were 100% done the very next day.

My original review of Chapman was in 2018 and centered around my wonky but still operational…read morefurnace. This time around, I've gotten the chance to try out Chapman to address some electrical issues in the house. Truthfully, I wasn't aware that Chapman handled electrical. I'd begun having some significant electrical issues a couple weeks before Thanksgiving. I called another company that I'd used for a smaller project with good results. They came over and did some minor adjustments, however, they noted there were significant issues and planned to send me an estimate. They did let me know this "fix" was more like a band-aid and the significant work was inevitable. It was less than a day when the "band-aid" stopped working. I waited a bit anticipating their estimate, though also disappointed that they'd done such a weak fix. Finally, things got WAY worse. It was shortly before Thanksgiving and the situation was urgent. I left a message for Chapman anticipating that I was likely out of luck for the holiday weekend. My general sense was that was their plan, too. However, I think the rep (I believe her name was Hannah) heard the panic in my voice and I explained my situation. She arranged for a technician to visit the house the next day. This tech did agree that the issue was serious and warranted a few major repairs. He explained it well and explained my options. To be honest, I'm usually quite cheap. However, when he gave me two options I went with the more expensive option as I really wanted to make sure the fix was done properly. I was tired of band-aids. They used my initial service call as a down payment and the electrician, Rodney as I recall, scheduled it and made sure he would be the electrician for the project (NOTE: In reality, this ended up being a 2-3 person job). The only slight hiccup was that I'd been told they'd arrive at 8am. In reality, I called them at 10am and learned they were having trouble finding one needed part. That was fine, though I should have been called. Around 11:15, and somewhat surprisingly, they arrived and dug in. Seven hours later? They were done. I was particularly touched by a neat gesture - I'm a wheelchair user. In their estimate, the electrician had written that he'd be putting my new panel in at wheelchair height. This wasn't something I asked for particularly, however, it was a pretty cool gesture recognizing my needs. Rodney explained everything and was entirely work focused. He completed the work as promised and the cost was exactly as quoted. He explained a couple other concerns - including one that wouldn't be a Chapman issue, however, he explained how it could impact the electric. I've now had Chapman work on my furnace and my electric. Are they more expensive? Yeah, I'd say so. If you're looking for a budget electrician, Chapman probably isn't that. However, in all three visits the work has been done and done well. They've avoided band-aids and actually fixed issues. Their quotes have been accurate. The employees have been professional. With the exception of today's tardiness, the experiences have all been impeccable. Truthfully, I should have likely called Chapman first. While I may not call them for smaller issues, the truth is for me it's worth a bit more to get the work done right. The work is warrantied and I now have a system that should last for years and is also accessible. That other company? I still don't have their estimate. Chapman wins.

We just bought a new house and of course there was a snafu with our furnace not actually heating…read morethe home. We called Williams Comfort Air specifically to take advantage of their same day maintenance calls. Not even 5 hours after I called, their service tech Patrick D arrived. He was at our home for 5 hours diagnosing the issue and checking all components for proper function. He fixed the problem, stayed until our house was warm, and didn't end up leaving until nearly 10pm. Patrick was incredibly knowledgeable and friendly. We decided to sign up for the subscription with Williams Comfort Air and I feel it was a worthy investment.

Technician was very personable and knowledgeable. He thoroughly explained what he was doing and…read morereported what he found. Would recommend!

Needed a repair on furnace, this company installed it so I called them. They were out in a timely…read morefashion and did the repair. To save some money I bought the maintenance plan. The ac check was later than I had hoped but the heating check was done just bf the cold weather so perfect timing. I just had the plumbing check, it included a water heater flush, which I something I never do. I'm glad I got the agreement, money well spent. All the people at the house have been very professional.

just…read moredon't!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!