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    6 years ago

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    Derek V.

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    5 years ago

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    7 years ago

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    8 years ago

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    7 years ago

    Bri was super helpful and comforting. I'm glad my exam is being done at Expert MRI. Bri had everything handled and ready to go.

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    5 years ago

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    Ask the Community - ExpertMRI

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    West Valley MRI

    West Valley MRI

    3.0(28 reviews)
    2.1 miWoodland Hills

    Parking was plentiful. Upon arrival the facility appeared…read moresmall from the outside. Checked in at the front desk and wait in the small waiting area for my name to be called. Once inside, the facility is very spacious and the MRI was an open MRI. Staff explained everything clearly and then set me up for the MRI and everything went smoothly. My MRI took an hour total, and there was nothing to listen to. I was offered ear plugs but since it's an open MRI it really wasn't noisy at all. However I was a bit bored and I think it would have been nice to have any type of music playing in the room. I found myself searching the entire time for shapes in the ceiling holes. Once finished, staff said they could not give me a CD immediately because it wasn't working but they got my info to mail it to me, and I received the CD in the mail only a few days later. I recommend this facility because it is very clean, open, and well kept.

    Went for a MRI 8/22/25, asked if I could get a copy emailed to me she immediately said yes they…read morewould be ready 8/29/25, called this day & was told we can't give them to you until you see the doctor, indicated this was never told to me, asked for the manager and in her voice you could tell she felt powerful she said I am the office manager her name was Tola, I requested her supervisor she said she didn't have one so I said oh you own the place huh? You don't answer to anyone she said her administrator was Heather requested to speak to her she's not in the office will return Tuesday,Monday being Labor Day. To date still no call I called Thursday left another message for heather spoke to another person who promised to send it to me that day still nothing had my appointment today & the doctor office still doesn't have it as well, how's that for customer service, I see why their ratings are so low, zero score from me

    Photos
    West Valley MRI - Reception area

    Reception area

    West Valley MRI
    West Valley MRI

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    DJ Diagnostic Services - Ex: of an Ultrasound Technologist (Sonographer)

    DJ Diagnostic Services

    3.7(3 reviews)
    2.0 miCanoga Park

    First of all, I never write reviews unless I am IN LOVE with the place. WHICH I AM!!! This place is…read moreso modern and so clean, it felt like home. I'm used to spending 10-20 minutes waiting to be seen, but I waited no more than 3-5 minutes. And they were busy too!!!! Amazing. Any time I need a diagnosis, I come here because the workers are so kind and knowledgeable in their field. I always feel cared for when here. Thank you to the team at DJ Diagnostic Services.

    My dad inadvertently received this wrong number (818) 945-2229 from his doctor's office. He had to…read moreset up an appointment, per his doctor's instructions. My dad's English is poor so I called on his behalf to try to set up an appointment for them to analyze his stool. The receptionist had a thick accent, which wasn't an issue. The issue was her rudeness and disrespectful demeanor. She aggressively said that they don't do that type of services. By the time I figured out that it was a misunderstanding she yelled at me saying: "ARE YOU STUPID, WHAT PART DON'T YOU UNDERSTAND THAT WE DON'T DO THIS TYPE SERVICE?!" I tried to calm her down, but finally became irritated with her. I asked for her name but she refused to give it to me. I asked her three times and all three times she negated until she hung up. Icalled on Monday March 21, 2016 between 2:40pm and 2:50pm. I don't understand how a person with such a rude demeanor can represent a company. I would be embarrassed to have such employees representing my company. If she was that offensive with me, god knows how awful she is with current customers that require their services.

    Photos
    DJ Diagnostic Services - Exam Room. Very private and organized.

    Exam Room. Very private and organized.

    DJ Diagnostic Services - Office room.

    Office room.

    DJ Diagnostic Services - Waiting room. Nice clean and cozy.

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    Waiting room. Nice clean and cozy.

    Liberty Pacific Advanced Imaging - Art on the wall

    Liberty Pacific Advanced Imaging

    2.4(116 reviews)
    3.4 miWest Hills

    I needed an MRI and went to RadNet West Hills. The lead tech, Katie, and the aide, Jose, were…read morefantastic. I'm pretty claustrophobic, but they made me feel comfortable and even gave me my "emotional support friend," Willie Jr., which really helped. Everything went smoothly, and I had a great experience. Highly recommend!

    DON'T GO HERE. THEY ARE UNSCRUPULOUS FOR INSURANCE CODES. This place has given me nothing but…read moretrouble in the codes for blue shield for over a year now. I regret having gone here for more than one radiology appointment not realizing how long insurance takes to catch this endless headache. I asked them and my insurance company if Id be covered going to this facility and got a YES, but the people at Liberty Mutual like to be handsy with calling themselves "Beverly Radiology". Which is applicable in multiple states. Thus putting you out of network on a whim. Such a pain in the butt. They won't resubmit to your insurance, they demand your insurance to call them. Which is a loophole nonsense thing because nobody takes true accountability when either service refuses to make the call to help your rightful plight. They just hope to exhaust you into a convenience fee of hundreds of dollars. You're lucky if you can talk it down from closer to a thousand to closer to a few hundred. Which when I was told Id have to pay nothing but $50 like on my card for in network service, is an absolute scam. Customer service: sometimes you get someone outstanding. Sometimes you get these really mean girls with thick accents who just repeat everything without actually listening. Therefore, I am fried. Absolutely fried. Congratulations LIBERTY RADIOLOGY AKA BEVERLY. You get paid for your mistakes because I am burnt out. Will NEVER return. Also, the facility smells like crotch. That's not a petty remark. Just an additional unfortunate truth. Otherwise, radiology techs working the machines and back area were really nice.

    Photos
    Liberty Pacific Advanced Imaging - Waiting area

    Waiting area

    Liberty Pacific Advanced Imaging - Receptionist

    Receptionist

    Liberty Pacific Advanced Imaging - Arts on the wall

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    Arts on the wall

    ExpertMRI - diagnosticimaging - Updated May 2026

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