Fantastic- WOW! I dropped my phone- Verizon couldn't do anything- Drove over to irepair- It was…read moreSunday and Lucy happened to be inside doing inventory. Lucy was gracious enough to open the door for us. Was able to repair my phone in 30 minutes! Fabulous service- Highly recommend.

Extremely poor communication and a complete waste of my time. (2 weeks for nothing)…read more I dropped off my water-damaged iPhone on a Monday. The employee at the front told me they would perform a free diagnostic, that it would take about one hour, and that they would call me with the results. Nobody called. I called the following day and spoke with another employee, whose name I believe was Xue. She told me the phone was a total loss and would cost more to repair than to replace. I asked whether they could at least recover my photos and files because they were not backed up to iCloud. She said yes, quoted me $150-$200, and told me it would take two to three days. Since this was Tuesday, I expected it to be completed by Friday. Again, nobody called. I called on Saturday, and the same guy who took my phone answered and told me the technician still needed to inspect the damage and that it would take another two to three days. This made no sense because I had already been told the phone had been diagnosed and that my data recovery would be completed by Friday. After receiving no updates the following week, I went to the store on Thursday to get my phone back and stop wasting my time. The guy then told me they were still performing diagnostics and that my phone's motherboard had been sent to their headquarters. He said I could take the phone without the motherboard if I did not want to wait. How was I supposed to recover my files without the motherboard when recovering my data was the entire reason I left the phone with them? I told him I wanted my phone returned complete and in the same condition in which I had given it to them. He promised it would be ready the following day before 3:00 p.m. I returned on Friday and finally picked it up. In the end, they kept my phone for two weeks, recovered none of my data, repeatedly failed to call me, and missed every deadline they gave me. Save yourself the frustration and take your device to another repair shop. This was a complete waste of two weeks.

Phoenix was professional, prompt, courteous, and definitely on his game! I brought my laptop in…read morebecause it wasn't charging. Phoenix diagnosed the issue in a few minutes and didn't even charge me (I can't even get a old-fashioned appliance diagnosed without a surcharge!) The office was extremely clean, and making an appointment online was fast and easy. I would highly recommend this repair/retail computer/phone company to anyone (even older people like me who need tech terms presented in plain English.) Thank you so much Phoenix!

I have been a long time customer of his store, until Phoenix left in November 2025. The new guy…read morewho took over his position does not have basic business manner, he does not greet customers, he does not say hello after picking up phone calls, he left fingerprint under replaced screen, he left front piece not sealed on phones.... It's a disaster, I stopped going there after 3~4 repairs. I doubt how this store could survive if he was the one who's managing it.

I have a Samsung S21+ and for months, when using the phone as an actual telephone, people had been…read moretelling me it sounded like I was under water, muffled or they just couldn't hear at all. I tried all the solutions on the internet with do this, do that, turn your phone off and wait 10 minutes, all nonsense and none of that worked. I did read that these phones have hardware/microphone issues and decided to have the microphone replaced. I found Fix It Now in Placentia and brought the phone in. No problem, he diagnosed it and agreed with the microphone swap. Two hours later, I returned and made a phone call. The new microphone solved the issue. My friends and customers could hear me loud and clear. So happy I didn't need a new expensive phone. For under $80, my phone was like new. He also cleaned all the ports, internal speakers and parts while the phone was open. Pretty happy with the outcome and experience.

Went to have work done on my Galaxy watch and the shop is barren. Looks like they have gone out of…read morebusiness.

My son cracked his screen so we came to pick up a replacement for him…read more Jesus helped us, he is very friendly and suggested a case and screen protector for him. Good service! Yelp.Com/list/yelp-100-challenge.

100 percent scam only come hear if you are Mexican,I lost my pixel 9 so I needed an new phone so I…read morecame hear to port my number the phone was 99 but turned into 529 this store 100 percent scam ,So she called some who spoke English and acted like I got an discount run buy online only, No sales receipt shady as fuck

Good people running an honest business. Talked with Angel over the phone and he provided me some…read morefree info to fix my problem with a charging port. After checking battery health I brought in my IPhone 7 and was given a cheap quote with a fast 20m turnaround time. Definitely better than spending half of my paycheck and day off at the Apple store. Thank you Angel!

Came in with an emergency phone issue and they were able to fix it in the spot. They were very…read moreunderstanding and even suggested other options in case of emergency, that was definitely appreciated. Excellent Service, fantastic Quality, and amazing Value. Will return again for my Computer and Cell Phone needs.

I wanted to purchase a new iphone from the affordable portables by my house. When they were sold…read moreout they sent me over here. Since it was going to be a drive I called the store first to double check that they had the phone and to put it on hold. I asked what the price was without a contract. I should have known this was going to bad when I was not asked for whom the phone would be on hold for.When I arrived, after a 30 minute drive, I was asked about signing up for a contract. I said oh, I just want to buy the phone out of contract. Then the sales girl told me oh i cant sell you this phone outside of a contract. She told me this was apples policy and you could only by an iphone without contract at an apple store (btw this is the only place ive heard this, the other affordable portables didn't mention this policy to me earlier) I mention how I inquired about the price of the phone without a contract. The sales girl then told me, "oh well its not my fault you didn't tell me. If you were going to buy the phone without a contract you should have told me". I look at her bold face and ask her if I am suppose to read her mind. She replied with something along the lines of "there's nothing I can do". Never once did she apologize for wasting my time. Also while on the phone to me, she told the phone would cost 400-500 dollars. When I arrived in the store she told me I needed to pay 650. She was rude and lacking in any sales skills. I will not shop at another Affordable Portables store again!

Every time I visit this store the employees seem pretty annoyed that you even walked through the…read moredoor. They have no inventory and there are a lot of people doing nothing. Lately they have employees sitting in front of the store just being on their phones. Just save yourself the disappointment and go to the Brea store.

Wow worst service ever thanks to their employee named Christian. He literally told me to leave and…read morerefused service. All I wanted to do was return the internet equipment. Unfortunately I didn't have my account number and Christian didn't want to help. I asked if he can help me look up my account so I can return the equipment. I was told over the phone by Tmobile that I can drop off at any Tmobile store. Christian literary told me to leave and walked away to help someone else.

Came in because my phone was giving me a message that my storage was full even though I had deleted…read moreeverything possible. The guys were great, identifying that my phone was storing everything to the cloud automatically as a default. He changed the settings and deleted the junk from the cloud and sent me on my way. No waiting, I was in and out in about 5 minutes. No charge. Great customer service made me feel valued as a subscriber. I'll be back the next time I need something for my phone.

Customer service was terrible. We were transferring phones since we had to order the new iPhone 18…read more The sales rep Ryan went in his lunch break while helping us. He did not inform is that he was going on break nor gave instructions to us on what to do. When we asked the other man for assistance since the phone was done syncing, he gave us attitude and was not helpful. We then found out that all of this could have been done at home. The sales service was horrific. No sales person should leave mid customer. The other man should have been able to assist us. I would not recommend this location unless you like to waste your time and be spoken to rudely. Very unprofessional.

I'm leaving this review to say Natalie Garcia, is the person to go see to get a new phone watch…read moreetc. Amazing customer service and support. It was so easy to get a new phone. She walked through everything with such professionalism and concern.

BE CAREFUL at this phone store. They will sign you up for things you did not agree to…read more When I came into switch carriers and upgrade my phone, the employee signed me up for Google AI Pro ($10/mo.) and Verizon Mobile Protect ($19/mo). When I realized they added these two items, I asked her to remove them. She removed the AI Pro but told me Verizon Mobile Protect is a requirement to upgrade and you have to keep it for 3 months. I went into a DIFFERENT store and they took it off with no questions asked, as it is definitely not a requirement to upgrade. Also, there was an error with the transfer. This young lady assured me this will be fixed within 24 hours. It was not. I came back into this store and she assured me she will reach out within a couple of days. It has been a week and I have not heard from her. Again, I went into a DIFFERENT store and they fixed the problem immediately. Be cautious when visiting this store. When upgrading your phone or changing carriers, they may add services and claim they're mandatory. This store seems to take advantage of customers and offers little help when issues arise.

This is a one-man shop located within a market. He quoted me $80 for a battery replacement and…read moreanother $80 to replace a shattered back glass panel of an iPhone 14 Pro, whereas many other repair shops were quoting me $200+. He also replaced my screen protector free of charge after noticing how damaged it was. He provided me a time estimate of 2 hours to complete the project, but he did need an additional hour so I would definitely keep this in mind. Otherwise, I would highly recommend this shop for your needs!

El Amir was fantastic! He fixed my phone quickly. I was able to set an appointment, he was on time…read moreand super friendly. 10/10 I would come to him again for any repairs!