Levon came out for an estimate and everything seemed to be going well... They came out late on a Wednesday and I was supposed to be the last customer for the day. As it was late, they told me they would have to come back either at the end of the day on Friday or first thing on Saturday to fix everything. I even asked Levon what worked better for him and we decided to set up an appointment for first thing in the morning on Saturday at 830AM. We got up early instead of sleeping in and my wife pulled her clothes out of the closet (again) to get them access to the crawl space under the house. They pulled a NO-SHOW! I finally called after they sent me an automatic text stating their work was completed. I wasnt going to bother calling, but after talking with my wife, we thought we'd pass it on to someone at the office. I spoke to a Peter, who told me he'd find out what happened and call me back in 5 minutes... that was about 3 hours ago. Tried calling two more times, but the line just goes to a machine now. Why bother wasting any more time with these guys? There are tons of other companies out there, Id recommend looking for one that won't snub you... read more

Expert Plumbing & Rooter - Set an appointment and never showed up. Then sent me a text saying their work was finished. - Plumbing Near Me - Fort Worth, Texas

I have to be completely honest. I did not use Expert Plumbing and Rooter when they called to offer their services from a website called HomeAdvisor.com. However, I did receive multiple calls from other service providers with a basic service price, but ONLY Expert Plumbing and Rooter went above and beyond with their extremely helpful advice relating to my crisis. The moment I heard this, I knew this company and their employee were genuinely helpful and incredibly professional. If I should ever need plumbing done. They will definitely be the first company I call. P.S. I loved your response to G.G. who gave you a 1 star review, which had such a detailed description of the event. read more

Update from my previous review Now the comapny sued me for refusing pay them $500.00 in a small claim court. They stated that the $ 500 is just for the removing the leaking section and applying pipe dope without adding $300 diagnostic fee. It is an obvious lie. Even I have evidence that the previous agreement was $300 for the diagnosis, but I don't know how they put it in the bill on their cell phone before I was forced to sign. As I said in the previous review, all the process of the removing the leaking section and applying pipe dope took them exactly 12 minutes. It would be shorter if Levon didn't talk over his phone during majority of these 12 minutes. is there any place I can complain about the despicably deceptive and price gouging behavior? Be careful for the company. Please help me how to deal with the situation. read more

TONY IS THE MAN! we found Expert Plumbing & Rooter during the inspection process for our current home but Tony's skills and work ethic are what has kept him as our permanent plumber. The previous owner of our home was a paranoid hot mess who decided to do all of the plumbing/electrical/structural work on his own (because you know, as a part time chimney sweep and chef he was totally qualified to do that. When it came to our attention that our sprinklers were flooding the neighborhood -because the former owner paved over part of the yard but didn't cap off the sprinklers- Tony was at our home within minutes of our frantic phone call and didn't even charge us. Granted, all he did was shut off the knob but David and I are idiots when it comes to stuff like that and were more than happy to pay him just for coming out and then some. Fast forward a few weeks and in the 20 minutes i was gone to pickup the kiddo from school, one of my kitchen sinks leaked enough to create a small lake. Long story short, Tony fixed yet another mistake in this lovely but ill-constructed home. He is currently fixing two more issues (our prep sink and small guest room bathroom toilet). Not only is he punctual, professional and honest, he's just an all around great person and plumber. So call Tony for any of your plumbing needs! But if you don't call him, definitely don't call the guy who we bought this house from! read more

Expert Plumbing & Rooter - The guy who originally did this plumbing was not a professional. Good thing we had Tony and Expert Plumbing & Rooter to save us! - Plumbing Near Me - Fort Worth, Texas

Friday night after 7pm and the knob on my shower busts couldn't turn my shower off had to turn off our water. Called Expert Plumbing and Rooter within an hour Levon is at my door he looked over the situation, Explains that it's such an easy fix he would hate to have to charge me for it. He told me what parts to buy and what to do sure enough After a quick trip to the hardware store I had my shower fixed all by myself and I'm no handy man. I even tried to tip Levon for at least having to show up after hours but he wouldn't hear it. I highly recommend Expert Plumbing and Rooter very professional, kind and fare. read more

These guys are the best plumbers in Los Angeles. I own a rental in LA and got a call from my tenant early morning stating that theres sh*t coming out from the shower. I found Expert Plumbing through yelp and called them. Tony came and told me my sewer line/drain line was jammed with roots. He put a camera (coolest thing ever) down my pipe and showed me all the roots. He then gave me a reasonable price to jet out all of the roots and even gave me warranty on the work. I have a attached a picture of how professional this company looks and a picture of the jet that cut up all the roots. I strongly urge everyone to use these guys, quick in responding, great pricing, great guys, just the best plumbing experience a homeowner could ask for. Thanks guys! read more

Expert Plumbing & Rooter - Best around! So helpful and friendly - Plumbing Near Me - Fort Worth, Texas

I had a tankless heater installed, a sink and plumbing done in the laundry room, and a vanity replaced in a bathroom. The team was quick, efficient, and very knowledgeable. Great value, too. Highly recommend. read more

Levon showed up for two plumbing tasks on a Saturday; the hot water knob in the tub wouldn't turn off and the kitchen sink leaked from the plumbing underneath. The work was labor-intensive since the bathtub was 'vintage' and the kitchen sink plumbing had been done incorrectly when it was renovated. The work was done in what I thought was an appropriate amount of time and the labor was clean and friendly. Is anyone satisfied with a price? I got what I was paying for and I believe that I am making a home improvement. I could have gone elsewhere, but I was impressed with the promptness to respond to my request for help and with the professionalism of Levon and his assistant. read more

So we've been dealing with a clogged kitchen sink for some time now and finally it was time to call a plumber. After calling numerous places we settled in expert plumbing due to their same day service (within 2 hours of calling!!). Of note they do charge $39.99 for a diagnosis but if you decide to go ahead with their services the diagnosis fee is included with the price. To unclog our sink (without the access point that would have made it a lot cheaper) the fee was a little under $200 which was comparable to other plumbing places I called. One thing I really liked about this service is that they text you when you schedule your appointment and get text updates regarding the plumber arrival time as well as the invoice. In addition to this our plumber also gave us a courtesy call which I really appreciated. Our plumber, Andrei was very nice and gave a long detailed explanation of what was wrong with the kitchen sink pipe. I was impressed with his knowledge as well as his patience with explaining what was wrong. I would definitely recommend! Thanks again Andrei! read more

Levon and his staff are great. Returned my call promptly. Showed up on time and the price was reasonable. Had my water heater fixed in no time. Courteous and knowledgeable. Will definitely call again when I have a plumbing issue. Thank you Levon Eric Brown read more

Came home last night to a flooded bathroom, called these guys freaking out. Met with Levon, let me just start by saying...wow HOT! But also, he was straight forward no bullsh** (pun intended), carried himself with integrity and there was an aura of honesty in the way he carried himself that's hard to find in a big city. The problem was a root in the drain, he cut open a small part of the concrete, replaced the pipe and closed it back up in a matter of hours. Here is what I liked about these guys... 1.) Super Professional: The paperwork was - Paperless, very tech savvy which I love! 2.) Started on time ended early 3.) Well mannered and respectful 4.) The work they did from beginning to end was clean and organized Thanks guys...good luck with the rest of your jobs. read more

I contacted Expert plumbing through yelp and got a response within 5 minutes. They offered to have a technician come out to my house the same day and quoted me the price of $95 to unplug my clogged kitchen sink. I wasn't able to have them come the same day, and the technician came out 2 days later at exactly the time he was promised to arrive. It took a under an hour to unplug my sink. He charged me $200 to do it. He also told me that My problem is chronic and caused by old pipes. It was more expensive then I expected. However the technician was polite and efficient and I am grateful for the service. read more

I have used these guys twice now. First time was an emergency my tub leaked water everywhere they came out right away and fixed it. This time my toilet was leaking every time I flushed it. Made an appointment, since I have another toilet I can use in the meantime. They showed up on time and were super professional. Andrei is the man. He is fast and efficient, you can tell he knows what hes doing. He pulled the toilet off and resealed it super fast, put in new bolts and said it should be good for awhile. I also talked to him about how this toilet was super slow compared to my other one. He went to the truck and got some parts and fixed it up so now it fills super fast. I am a neat freak and he even wore boots in the house to keep my floors clean. He cleaned up everything when he was done. I'm not sure how much another plumber would have charged for this but for the amount of work he did the rates seemed reasonable. I will definitely use Expert Plumbing again. Thanks again Andrei! read more

Cant say enough positive things about Levon and the team at Expert Plumbing and Repair. We called them after smelling gas in our kitchen and later having our gas shut off by the gas company. Levon responded to our call and quickly stopped by to assess the situation. He was very thorough in tracing the gas lines to find the leak, and eventually had to replace a large section of piping behind our stucco wall to fix the leak. While the work wasnt cheap, it solved our problem and allowed us to quickly restore gas and heat to our home. Levon was very easy to deal with, very honest and upfront about the potential for extension work that would be needed, and did a great job repairing the brick and stucco where the piping had to be repaired. We would definitely recommend Expert Plumbing to others! read more

These guys are amazing! I just moved into a house and literally had plumbing issues right away with the shower backing up after 15 minutes. I called my home warranty who sent out a guy that was here for two days and couldn't even diagnose the problem and wanted to jack hammer my driveway and install a clean out in my garage! I called Levon over the phone and told him what problem I was experiencing he came out quickly diagnosed the problem in literally 20 min and began working the very next day. I also had another unrelated issue with my filtration system leaking in my wall. Levon and his team fixed all my issues in one day! I highly recommend these guys. The name says it all. I'm super satisfied, thank you expert plumbing. read more

Beware of their emergency service prices. I appreciated the fact that they came out on Memorial Day, but charging $495 to replace a ice maker valve seems very expensive to me, I understand the $120 service call fee, but $375 to replace a valve is excessive, they said that it was because they needed to drain the system, but that is a very simple operation, I feel like they take advantage of emergency situations. I have no complaints as far as the work done, the guys were efficient and professional, the just overcharged me. I believe that the $120 service call fee should be more than enough, there was no need to overcharge. read more

If I could give ZERO stars I would. We had a clogged kitchen sink on a Friday night. Not good! Especially since we had a 20 person Thanksgiving party scheduled on Saturday. We called Expert Plumber on Friday night. They told us they would have a plumber on the scene at 7:30am on Saturday morning. First, the plumber showed up late. Then, he tried to charge us over $300 bucks to snake a sink drain. My roommate is a contractor and told him that was ridiculous. Thus, the guy told us he would do it for $120, then left the apartment to go get some additional supplies. Here's the punchline: He never came back!! And, his office ignored our calls. Leaving us in despair trying to find another plumber. Would never recommend this service to anybody. read more

After several delays and false promises (since Friday October 3, 2014), I am relieved to report that Expert Plumbing & Rooter, Inc. FINALLY provided the promised refund in the amount of $170.00. Their mailing envelope was postmarked Saturday 11/15/14 - which I received on Monday 11/17/14. Today (Tuesday 11/18/14), Chase bank confirmed that funds were available in their account and this matter has finally been resolved. Thankfully, I can now put this mess behind me. Happy Holidays to all. read more

I called about a dozen emergency drain service places on a Tuesday night around 10pm...they either didn't answer, didn't call back, or couldn't come until the next day...meanwhile, we had shit coming up out the sewer...literally. I was about to give up, but I tried one more company that I found right here on Yelp. Not only did they answer, but the technician (Levon) got here ahead of schedule. I'll spare you all the details...Bottom line - he diagnosed the issue fairly quickly (turns out it was the city shit pipe that was jammed up) and for a reasonable fee. I'm keeping this crew in my contacts. read more

It couldn't happen at a worst time, the day before Christmas and all 3 bathrooms backed up!! I called several companies and NO one was available I reached Expert and they said they would be there in 60 mins! Thank you for saving Christmas! read more

I found this plumber after striking out twice with two others. I originally called the first two because I had some coupons they had sent. The first one couldn't come before Monday, and there was no way I was sitting with a disgusting toilet for four days. The second one had a bizarre policy where I couldn't just call and make an appointment, I had to give them my info and they would call me back "within the hour." They didn't want to give me a quote either, saying the plumber would show me the price when he arrived, but they finally relented. It didn't matter though, because when the hour passed without a callback, I took to yelp. And I'm so glad I did! I picked this plumber based on the positive reviews, and my experience matched theirs. Not only did a friendly person pick up the phone, but the person who picked up the phone and spoke to me, Levon, was actually the person who would be coming to fix my toilet! That may seem small, but it's not. It meant I got a sense of who would be coming into my home in advance, I didn't have to re-explain anything, and I never had to deal with any "price the person on the phone quoted" vs "what the plumber is trying to charge me now" drama. And, yeah, he had no trouble quoting me a price and sticking to it. It even ended up cheaper than the other place's coupon! Plus, he was available immediately (at 8pm! although I opted to make an appointment for the next morning) and when he came he was done within minutes. All around a great, easy, honest experience. I think I've found my go-to plumber. read more

Alex was very quick to return my message when I had a plumbing emergency that my Super had made worse. He was able to diagnose and fix immediately what had been an ongoing, escalating issue over the past year, and his rates are very fair for urgent house calls. I'm very grateful for his guidance and expertise! read more

. Hiring Expert plumbing was such a wonderful experience they are soooo professional ! They take exceptional pride in what they do and how they conduct business. No bate and switch no games over price all information is upfront and clear. Levon, Tony and crew did a repipe and installed 3 tanks less water heaters permitted ! They went above and beyond to do a great job I'm very happy with the quality of work and attention to detail. To Sum it up they are pros you can trust ! JessicaC read more

This is the second time we called them. First time the father came and connected the water to our fridge which was great and second time the son came because our toilet was clogged up. It was Saturday but he still made sure to make it but by the time he came our toilet magically started to work again. He was super nice and didn't even charge us for coming over. He just made sure it was still working fine and left. These guys are good at what they do and are honest. We will definitely keep using them! read more

I needed help because my kitchen sick was clogged. I would have done it myself but I'm having back problems. The man came and helped me out. It really fixed it self but he did have to tighten a few things under the sink. A real lifesaver. Thank you read more

I just want to give a shout out to Alex ... Alex was very professional, sought out what the problem was and solved the problem... Great job

Wow, talk about 24 hr. Emergency Response Team! I found their number through Yelp and I called them earlier this evening at 6:30pm due to a water heater problem. Levun arrived at 7:34pm, half hour ahead of schedule. Levun was polite, knowledgeable and prompt. He even showed us how to resolve the issue ourselves in case we run into the same problem again. Granted, it was what we were doing all along but the difference is, he made it work. He was out the door within 10 minutes. I'm happy the other 3 companies I called prior to calling Expert Plumbing: 1) was unavailable until tomorrow, 2) put me on hold for 10 minutes and 3) went straight to voicemail. Thanks to their shortcomings, I found my go-to for plumbing services. read more

Expert Plumbing was professional, quick and was very informative about plumbing. I appreciate their professionalism and responsiveness. This should be the norm but rarely is. read more

Search no further if you need a dynamic plumber! My toilet wasn't flushing and needed to find someone. I called their office and they came out in an instant. Levon called before arriving, arrived on time and was very professional. He assessed and diagnosed the problem in a split second and fixed it before I could even offer him something to drink. It's hard to find someone at this caliber these days and I am so happy that I somehow found him. He also was very thorough and explained everything without trying to make the job seem harder. Simple and quickly fixed my problem toilet. Super professional! Overall, his service was excellent and I would recommend him to anyone looking for a good, honest plumber! read more

If I could give more stars, I would. I'm not a huge yelper, but when I come across a company that I feel everyone needs to use, I want you to know about it. I woke up this morning and tried to shower, only to find we had no hot water. We immediately found Expert Plumbing via Yelp and cold called them after reading some reviews. They spoke perfect english, were knowledgable and friendly on the phone and got a guy to my house to look at it in just 4 hours. Levon was so courteous, knowledgable, answered my questions quickly and with confidence, fixed the hot water heater in 10 minutes, and even took the time to give me a quote on some other items like tub replacement. We have our plumbing company now! I have a google doc with all my household needed vendors and this company is going to be the only one under Plumbing. Use them! You won't regret it! read more

We had an issue with our septic tank and called Expert Plumbing to have them inspect it. Not only did they come out that same day, but they informed us that it was a septic issue and not a plumbing issue, and gave us the estimate for free. I'm not reviewing their plumbing services per se but their customer service is top notch and I will call them the next time one of our buildings has a plumbing issue. read more

Awesome professional service, priced right! I had a shower drain that wasn't draining. I thought "I'll just get some liquid drain cleaner and be done with it." I did. The shower drained. But in less than a week the shower was blocked again. What a waste of time and money. So, I got smart, I went on to yelp and found Expert Plumbing & Rooter. They came out, snaked the drain in under a minute and everything was like new again. Andrei was professional, courteous, worked neatly with putting down protective material to not mar anything in my home and knew what he was doing! I hope that a clogged drain is the only plumbing troubles that I ever have, but no matter what my plumbing needs are, I'm going to call Expert Plumbing & Rooter right away instead of trying to solve it on my own. read more

Will never use this company any more. The teck came to my house and told me that I have to call to manufacture for the part. I did it got the parts after installation it comes out that it was misdiagnosed read more

I had what appeared to be a burst pipe under my house around dinner time and called the plumber I'd used before who had given me a magnet with their phone number on it. I was assured a dispatcher would call me back right away, but after 15 minutes with no return call I found Expert Plumbing on Yelp. I spoke to a plumber, Daniel, right away and he was at my house within 10 - 15 minutes. Although he couldn't fix it that night, he came back first thing in the morning and took care of the problem, which fortunately wasn't a burst pipe. But he did still have to go into the muddy crawl space under the house Daniel explained everything along the way and worked with me on the price. I didn't get a magnet from him, but I will definitely keep the phone number of Expert Plumbing where I can find it if I need it again. Oh, it's now been well over 24 hours and I still haven't been called back by the other plumber. read more

I am a real estate agent and called expert plumbing in rooter, They came out same day service ,very affordable and on time!! With a professional worker! I'm very pleased with the work! Great job! Thank you so much for your help expert plumbing! read more

So very happy my husband contacted this company to fix our kitchen sink/garbage disposal clog. They were prompt and did the job fast. Not to mention their prices are the best in the area. Levon was extremely helpful and informative with all of our questions and concerns regarding the issue and also rates. Thank you Levon & Expert Plumbing! read more

During a party my brother bombed the c*** out of the toilet last week (pun intended). My uncle and I tried for at least half an hour to unclog it with one of those useless plungers from the dollar store, but decided to give up and call the plumbers. Anyways, they came on time and went straight to work on the toilet. The whole thing didn't take more than 20 minutes! We really can't complain! read more

Levon and 2 of his crew came to replace our pipes. And once again, did an excellent job in less than 4 hours when I was anticipating a couple of days work! All new pipes through bathroom and kitchen at a very reasonable price. Levon also takes the time to explain in detail the work that needed to be done before and after the job is finished. I recommend these guys to every homeowner I know! Expert Plumbing is open 24/7. It's family owned and they care about their customers. You can call anytime and they're there to respond to any emergencies. read more

My employees called for emergency service at 5am. They were told someone would arriving within an hour and a half, and we'd had no sign nor hair of them by 10:45. They never even called to tell us they'd be late. ---Update 12/2/14 Roman, the owner, called me to express his regret with that incident. It was a misunderstanding and he apologized profusely. Roman was great and wanted to identify the issues so he could fix them in the future. He reminded me that we've received as much service from them as possible in the past, and that service has been as sound as possible. I'll be giving his crew a call if we have any non-grease trap related issues in the future. read more

Great. Came out the same day I called him to fix an issue in one of our stores. Was there very quickly. Called me after letting me know what the problem was. Very painless and prompt read more