This place was awful. The guy that did my nails was rude and swearing. He did the opposite of what I asked for. Didn't even let me pick my own color. Will not ever be back. read more

I wish I had a picture of how unprofessional my nails were done, but they fell off within 2 hours of getting them done. I walked in to them across the store on their phones, stood at the front for 5 minutes, and very loudly had to address them to be serviced. I got acrylics that most nail artists (even beginners) should be able to do. 3 plain nails and the other two with a french tip and a star design. I don't remember who it was (I think Kimberley) but she roughly cut and filed my nails, causing them to go red and the ends look like they were ripped off. She trimmed my cuticles and ended up ripping them out so hard my nails were bleeding. Halfway through was the first time they mentioned that they could only take cash. I was visiting from out of state, so I didn't have cash on me. Anyways, the nails were also cut uneven and at different lengths. The person I went with had them cut so poorly they're shorter than her actual nails and has been cut multiple times. The french tips were off center and also poorly painted on. We figured, oh well, you win some and you lose some. Mine were 80$ and the design I wanted wasn't even complete. She couldn't do the star so I pivoted to a diamond. I explained it, drew it on paper, on my nail, and pulled up multiple pictures and she couldn't figure it out. It ended up being a circle with lines. It looked juvenile so I decided to just have the french tips. Also, she put polish underneath the nails after scratching them like you're supposed to assist in adhering to the nails after scratching. The polish completely voids that because it creates a smooth surface that the glue can't hold to. We left and I took a nap because of jet lag and when I woke up 3 of them were loose and then I moved my hand and they came right off. How does that happen? I wear press ons stronger. Within 10 minutes all but one was off, and all I did was stand up and show someone they came off. The final one came off in the car and left my nail red for hours. By then it was closed and I had an appointment the next morning. We went in and asked for a refund. They refused despite the onslaught faced. Their manager said no and they called the owner who was overseas who said absolutely not. It was either getting them redone or a gift card. We're leaving town so we don't have time or opportunity to use the card. "Give it to family or friends" Why would they want to get their nails done here? We spent 20 minutes trying to get a refund and finally settled on the gift card since it wasn't worth the time. And they took the nails (I collected all of them since they came off so quickly, they didn't get lost) so I couldn't even put them back on like drug store press ons. 80$ nails and I don't even get to keep the mediocre nails that took over an hour. (Honestly not sure I'd want to wear them though) read more

Another satisfied customer! Love the color and the design from Tina! This time I let her pick the design! She didn't disappoint! I know the quality is good, they don't use the cheap acrylic that flakes! Mary is so good at pedicures! She gives such a great leg and foot rub and makes sure my heals are smooth after walking in boots all day! read more

Expert Nails - The picture doesn't do the color justice. It's ocean with different color metallic in it! - Nail Salons Near Me - Green Valley, Arizona

Kimberly did mineThese nails were a total disappointment. They are so see-through, nothing like what I asked for. They're uneven, especially compared to my other hand, and don't match the picture at all. Definitely not what I expected or wanted. read more

See all

10/10 they are the best salon in the area, staff is friendly, it's always clean and the people make you feel like family. I have never left disappointed. I have both my nails and my pedicures done here and every time it is the best quaintly. I don't recommend any other salon in the area! read more

Always friendly staff. I have always had a great pedicure when I've been here. I feel relaxed and comfortable. I never feel rushed. The staff always does a good job. read more

My girlfriends and I wanted to try a new place for a girls night out. We all decided to do mani-pedis and made an appointment. When we walked in, we were not greeted right away. Once greeted, it was from behind the entrance, which blocked our view. No one took the time to actually say hi. We waited a few minutes and then we were seated together at the pedicure chairs. The water was SO hot that I asked the gentleman to turn it down. He laughed and put a bit of cold water in the faucet and said it would be fine. It was not fine. My feet legitimately burned. I had to wait to put them in the water for 10 minutes. We all decided to do the $60 pedicure with wax. The polish and creams were great. I did not get any leg massage. And when they put the wax on my foot, it burned again. So much that I had to ask him to remove it until it cooled off. My friend's foot burned, as well. Then, we all got manicures. I asked for dip, but they did a dip powder followed by gel color. That's not what I asked for but was told it's the only way to do it. Without washing my hands, they put hand cream on me, which just made my hands feel grimey. I had to wash the cream off. The nails themselves are also sharp. Not my best manicure. And at the end, they prefer venmo or zelle. I had some cash and paid the rest with credit card, which they charged me $3 to use. There were no signs for fees. I find that frustrating. I will not be back. There are enough other nail places to visit in the area. read more

Love Expert Nails! Great service! Make you feel pampered! They treat my baby girl like a little princess. read more

Kind of a dirty salon with no prices posted and they just throw numbers left and right out. I was watching everyone's face when they would throw out numbers of 55.00 or 75 and not one person questioned it or asked but just stood there with a puzzled face trying to figure out the math. They will nickel and dime you for everything even add a processing fee if you use a card. At least they take Venmo. So there's a win. I remember when the these types of salon were the more affordable options and many people chose these salons over a nicer salon like place with higher prices. Honestly I'm ready to ditch these types of places and head to a salon. I'll gladly pay the money when it's justified. read more

Expert Nails - Fill with gel polish 36.00. Asked for shimmering white on middle finger and got gold - Nail Salons Near Me - Green Valley, Arizona

See all

Would love to post a pic of my friend's nails after her appt. Horrible. Would never go to this salon. No refund or apology.

Worst experience I've ever had anywhere. The guy yelled and hollered at me for over 10 minutes for no reason, i had told them I didn't want gel polish because you cant get it off. Well they put gel on and now I can't get it off. I went in to ask them to take it off and the man yelled at me. He told me there was no manager and no owner which I dont believe. How rude! Never been treated so badly at a nail salon and I've been to many between here and MN. I worked customer service my whole life and you can't yell at anybody,! I just can't believe this! Star rating - 10 read more

Very unprofessional. Said water was fine, when it was too hot. And kept repeating after he added just a drip of water that it's good now. No it wasn't. I'm the customer. I know the temperature that's comfortable for me. Was NOT gentle in cutting and tending to nails. Some areas still stinging seven hours later. Very impersonal. Did not interact at all except to ask what color and to push what he wanted. I said I did not want gel, and he tried to push me to do gel. He conversed with other workers in their language during pedicure and was laughing hysterically. Thought that was extremely rude. Was not attentive or careful during pedicure. Did not check back after getting his money to see if polish was dry. The person who did my friend's checked back. Actually the WORST pedicure I've ever had and worst customer service. Definitely will not go back. Do not recommend this place. read more

If I could leave zero stars I would, I'm normally not one to complain or leave bad reviews but this really upset me. My 16 year old daughter went to get a new set of nails for her winter formal. She normally goes somewhere else but her lady was booked so she decided to give it a try at local place. She was charged $95 for acrylics. It's a very poorly done job not only the shape of the nails but the paint, she asked for something very basic. The fact that they let her walk out of the nail salon with those nails and on top of it charged her $95 is just unacceptable. First and last time there for sure! read more

Expert Nails - Terrible job! $95 for this - Nail Salons Near Me - Green Valley, Arizona

See all

Tina did an awesome job on my mani.... She even saved the day and fixed a botched pedi I had just got. Thank you Tina! I will be back.

Great job, rescued some pretty poor work from another salon. Pedicure was terrific and nails lasted. Only photo has an overlay of another photo. Trust me it was very nice. read more

Expert Nails - Sorry photo overlay on my hand - Nail Salons Near Me - Green Valley, Arizona

I told the nail tech that I already had a design that I wanted and he did what he wanted, he just put a random color and said that the design I've chosen wasn't gonna look good it don't even deserve a star read more

Expert Nails - This is the design I asked for - Nail Salons Near Me - Green Valley, Arizona

See all

Love Kim for my Gel Nails and toes! Really appreciate Kim's attention to detail! I recommend you have an appointment.

I went to this place because it came recommended by my mother in-law's esthetician and I won't go there again. I got a gel manicure with a white tip and I'm on day 2 and 2 of my nails are already peeling off! They also weren't very friendly at all and there were people who showed up for their appointment and after 30 minutes they were still waiting. Don't waste your time and money at this place. read more

Expert Nails - Day 2 and the gel polish is already coming off! - Nail Salons Near Me - Green Valley, Arizona

Please See the pictures. My mom and I went in for a mani/pedi and I had a fill. Mine broke and I went back in to get them fixed and they peeled and chipped again.my moms nails are chipping and peeling as well. Never had this happen before. read more

Expert Nails - My mon and I had our nails done less than 1 week ago. Peeling, cracking. Terrible. - Nail Salons Near Me - Green Valley, Arizona

See all

I had my nails done PRIOR (2020) to the pandemic and they had a very nice nail tech help me with that manicure, I loved her. I went back today and my how things have changed. I had a manicure and left disappointed. I had an appointment, still waited 15 minutes to get a chair and the nail tech was incredibly rushed. I still had cuticle pieces hanging from my nail, she debated with me when I showed her, she recut my cuticles (after applying polish!). It appeared she was rushing through me to get to the next customer, very unprofessional. I always look forward to the nice arm massage after a manicure, I basically got lotion applied to my hands, minus the massage. I thought I would treat myself to a nice manicure, I'm so disappointed and not happy. The crazy part, I still tipped her - I just won't go back. I'm sure there are other places in Tucson that can provide me with a better manicure. read more

Well this one didn't last long! Had a couple great Mani/Pedis with John but he went home for time away and i hope he had a great time but in his absence his co-workers made a poor showing. Not only did I ask for the "dip gel nail" and it was not done but after 5 days my nails were chipping and the nail beneath tearing. I phone on the 6th day and spoke with Michael whom said to come in for a free repair. I explained that i worked and it wasn't "right around the corner" to drive to Green Valley. He asked when I could be in - Tuesday afternoon around 2 or 3. Ok. I arrived at 2:10 today, Tuesday. My two damaged thumb nails had turned to a total of 5 damaged nails in less than two weeks. Mind you i never go in to get my nails done under 2-1/2 weeks and usually have no problem lasting 3+ weeks; until Expert Nails. They refused to repair, did give a discount on a new manicure but again, no dip and a rush job at that. Didn't want to argue further as the minute I tried to demand proper customer service - Tina and staff began speaking in their native language, which is fine but a bit intimidating when they are refusing the service that was promised. I dearly doubt I'll be back and still looking for a good place to get my nails done right, professionally with true customer service. Originally 4 stars for fun environment (which ended up being a farce) subtract 5 for rudeness and not honoring agreement, and I'll add back a couple extra stars for the service John provided over the holidays - thank you John. Will update as to how long this manicure lasts - i don't expect much as it's not what i asked for! UPDATE - if I could give 0 stars, I would - polish coming off less than 24 hours - and it's GEL! Just called and again - off in native language and refusing to speak with me, me as the customer! No repair, no refund, no help. Currently wearing a bandage on my thumb out of embarrassment! Waste of money - twice. read more

Second and last time here. Tina was more interested in her phone than my $50.00 manicure. French powder dip was a disaster before I left. My natural nails were cut at different lengths, uneven powder and the first chip was within a day and the second MAJOR chip 2 days later. Try getting an appointment around here a couple days before Christmas at the last minute with another salon is impossible. Never again! So very disappointed! Plus the place is dirty with crap EVERYWHERE! read more

Not clean. When they completed my pedi, they thoroughly poured alcohol over my toes! Crazy! Why not just disinfect equipment?...and paint and clean?? read more

I went here with my 9 year old. I always get gel mani/pedi from another salon, but the person I have always gone to moved to Phoenix. My GEL mani chipped at day 2. A gel mani usually will last me 2 weeks. My GEL pedi chipped at day 5. My gel pedis last until I take it off, sometimes 2 months. The cost was also very high. $74 for my 9 year old daughter's gel mani/pedi. Mine was $90 read more

My usual place was booked so I decided to try it out. Went here on Thursday to get an acrylic overlay and gel polish. Nails chipped less than three days after. I am so sad that the money was wasted all I was doing was washing dishes (with gloves on)) and they still chipped and the second I opened my sock drawer! I wouldn't go here because I can tell from experience the quality might be lacking. My nails last at least 2-3 weeks at another salon. Disappointed. read more

So I've been going here a few months and I've never had a problem until today. First of all I came in for a polish change and a fill. I asked for a grey and I have purple toes and green nails... when I said grey they said that is grey. Guess you can be the judge of that. Also got my finger sliced with the Dremel and she tried to put glue on it... can you say infection. Time to find a new place read more

Expert Nails - They look nice but it's the wrong color - Nail Salons Near Me - Green Valley, Arizona

The ladies are awesome! Been coming here for years. Haven't been in a while, but they still remembered me! Jenny is awesome if you want to get your nails done. And if you need some waxing done, her sis Jasmine is the one to go to. These two are amazing! Prices are very affordable. No appointment necessary, but I do recommend it if you want a particular nail tech or my Jenny! Lol. =) It's hit or miss, but with the snow birds coming back, might as well make one so you don't have to wait too long. read more

Disappointing! First of all took over two hours to get a mani pedi. Three different people worked on me. And I had to wait between technicians. Lastly the technician kept filing my nails, even after she had put on the gel polish. My nails ended up very short and the polish does not even go all the way to the edges or the cuticles. Will not return. The name is a misnomer. read more

I asked for long coffin nails the lady gave me short sliiteo I do t have a picture but it also hurt very bad while fileing etc

New ownership and omg such an amazing experience. Customer service was great and I was a walk in and got seated right away. I got a pedicure by Tina and she was AMAZING. I highly recommend Expert Nails !! read more

This was my 2nd time here and both times have had much needed (read overdue and in bad shape) mani pedi and have been very pleased . Today Lucas did a thorough and callous removal pedi and did good work shaping and polishing . The young gal who did my mani in place in the pedi chair also took time and finished nicely. I was a walk in and my expectations were exceeded. I am very spoiled with Southern California pricing so $47 was about $20 higher for me but that is the going rate here in the AZ so be it . read more

I've been getting my nails done for over 20 years...Brian and Emily are great! They shape my nails very well, not too thick and not too thin. I barely get any lifting even when let my nails go for three weeks. UPDATE: Brian no longer works at the salon. NOOOOOOooooooo! read more

Today 8/19/2021 i went in for a pedicure I had acrylic on one toe from going to another salon and the acrylic on the other toe had already fallen off so i asked if she can remove the acrylic from the one toe said fine we can get it done. while she was filing and cutting my cuticles she cut me numerous times and made me bleed. she files them (barely) and starts applying polish without removing the acrylic from my toe. she covered it over with polish and let me leave this way. She also still had the audacity to charge me $48 dollars for my unsymmetrical toenails. I have really bad anxiety and i couldn't find the courage to say anything. This place needs to be shut down or hire people who care about their job & experienced. NEVER GOING BACK. read more

I do not recommend this place. They act nice but truly don't care about regulars and will humiliate you. I was a regular and I gave very good tips everytime to my tech but no more after I went for my appointment I scheduled in advance for today. I went in for my appointment today that I had made with the tech himself a week ago and they didn't have my appointment in the book when I got there and I do have the call logged in my phone showing I called last week. As I was checking in the lady at the first station laughed at me and looked over at my tech who was working in someone which isn't abnormal. She looked up and asked if I had an appointment and I told her I did and gave the techs name. I guess what I had said was funny to the entire team of techs because they all laughed. I aaked what was funny and she asked me what my name was like she didn't know me but I've been going there for a while now. I gave her my name and she asked again if I had an appointment. I told her yes I do. I told her I called last week and spoke to a lady who then gave the phone to my nail tech which I then made the appointment with him directly. Again they all laughed and at that moment of being laughed at a second time I turned to her and said it's all good I will just find a new place to spend my money. I would spend over $120 and bring friends and family with me at times but after being humiliated like I was today I will absolutely recommend to everyone who ask me about this facility to spend their money at a place that actually appreciates their regulars. Side note....this was the second time they messed up an appointment with me. They have multiple pics of my nails on this site showing I was a regular. Just shows how they truly care. Sad sad sad read more

Horrible service!!! The guy literally finished in 10 min, and did 2 other clients in the time it took to dry my nails. Only tip they get from me is to get a clue on customer service. Hands down the worst. read more

My nails are lumpy and thick, very disappointed. My friends nails look okay but the guy who did mine just messed them up so bad. read more

Expert Nails - Nail Salons Near Me - Green Valley, Arizona

See all

What?? Charging extra for using a debit card? Had to beg to get dipped nails. The staff wanted me to have gel nails. I had to change seats 3 times during my nail session so the staff could work on different people. The third person providing my nail service only spoke to me twice. Once to tell me to go wash my hands without using soap and the second time was to inform me that by using my debit card she would charge me more. Business at Expert Nails must be excellent in order to maintain customers. I had to set out in the parking lot to file down a broken nail that I previously informed the nail technician to fix. This was my first and last time ever going there. read more

The staff were nice. The nail polish selection was plentiful. It didn't smell like a nail salon which is good because I hate that chemical smell. However the prices are not posted and the language barrier was hard to understand. For example make sure you know exactly what the price is for manicures. When I called they said they were $15. They convinced us to do a gel manicure. Which we didn't realize was $28. We were out of town and passing thru so we most likely won't be coming back but wanted to give others a heads up. read more

First and last time. They charged $40 for each of my two daughters who are 8 and 10 years old for mani and pedi. Total bill for me, them and hubby's pedi: $200. They are awesome and friendly, but very very very expensive! read more

I received a gift coupon for a mani-pedi at this establishment. It was my first time there and the young lady who did my pedicure spoke no English. She CUT into the side of my toe and didn't even notice that I responded to the pain. Her co-worker told her that she'd hurt me. No apology. Within a week I had a fungus infection which I've now nursed for a month. The doctor said it might take a year to go away even with daily care. I'll never go back to this establishment. Sorry I had to give a one-star rating to get this posted. read more