I am writing in hopes of saving you 2-4 hours and some headaches. Overall, NCL was good. But the…read morePhoto Gallary was a downer. I recommend staying away from the Photo Gallery on Norwegian Cruise Lines. I regretfully spent over 4 hours of time in the buying process. I am now thinking that it is better to take your photos home and print your own locally. It will take less time. I paid over $370 for 5 pictures ($150), a hard cover photo book upload service ($85) and Iris Pics ($189) Each service had problems. Now the people who work there were fabulous. Please do not think anything negative about the workers in the store, including the manager. The problems are deeper in this company and need higher management to address. The problems are integrity in advertising and a process that misleads you on hpw much time you will have to give up on your vacation. Each pitch for each service I bought used enough overstatement and deception in both the artistic and verbal presentation that I as the customer did not receive nor experience the service so described. I think customers have a right to know the true quality of the service provided. If you still want what they actually provide and look past the deceptive advertising and verbal claims, then you can make your purchase with full knowledge of what you are buying. The Iris photo ads have vibrant colors, blue, brown, green. The actual product comes out mostly grey with an unrequested explanation about how the picture really represents your eyes. My eyes are blue green. My girlfriend has green eyes. Our pictures look nothing like the ads on promanent display next to the eye camera machine and nothing like how our eyes actually look to other people The photo book upload service was promised to be easy and well done by AI. "Simple, quick, easily edited, great results. My girlfiend spent an hour gathering pictures and two hours in the photo gallery getting frustrated that AI chose so poorly and because it was impossible to resize or crop pictures that AI chose. It is better and easier and more fun to use another online service. Maybe you want the NCL stock photos in the book, but you can purchase expecting it to absorb 3 hours of your time with technical challenges The 5 pictures promised us a digital copy. For $150, i was thinking i would receive a thumb drive. Instead they give you a QR code to goto their website and download your pictures. Sounds simple, like 5 min tops. But the process took me 30 min because the website has some nonuser friendly steps and pop ups. At $30 per picture, i think the customer service should include actually delivering the product to me as advertised and verbally promised, not making me deliver it to myself. This company fails in the areas of integrity in marketing, product delivery and meeting the expectations they create in the customer. The business model puts too much work on the customer for the prices charged. We ended up at the photo gallery at least 5 times including several evenings after 8pm to pick up photo hard copies. I would rather have done a piano bar, karaoke, or a theater performance with my time. Why not deliver the photos to the room? I think the reason they get away with such a misdescribed process and exaggerated promises is because the cruise ship delivers you to them in a captive pool of customers. They set up photo shoots as you board to suck you into the process. Most cruisers only shop once and do not want to take more time from enjoying their vacation to address the issues for future guests. So I want to get this information to you before you take the cruise. I hope to save you 2-4 hours of headache. And yet, you are free to spend the money and get the pics if you do not mind the time it takes or the experience being less than promised. For some, money does not matter. For some, time does not matter. If you do not have a camera, maybe you will love the experience and value the pics. If you do have options, i recommend exercising your options. Have more fun. Avoid some frustration. Bon Voyage.

Just rode from Seattle to Portland. Old car, very rough ride, noisy because connecting doors often…read moreopen. Route changed from two years aho so instead of seeing Puget Sound and Columbia River it was crumbling buildings and junk filled yards and graffiti. Not looking forward to return ride. Seat was hard, no armrests.

I worked with Katherine Albener was my order manager. She was thorough, efficient, and simplified…read morethe process tremendously.

Very knowledgeable and professional. Highly recommended! Very knowledgeable and professional…read more Highly recommended! Very knowledgeable and professional. Highly recommended!

I can't begin to say how horrible the customer service is. I applied for a visa for my daughter,…read moreits taking a little more than expected time. This isn't a big deal. I called to ask what process they have in place in case we run out of time. At which point, the person on the other end just became upset and scold me that she doesn't know and its not her problem. That is, she's done all she can. That is not how you offer customer service. You don't (a) get upset at customer for asking for contingency plans (b) you don't say it's all you can do and (3) you don't hang up on the customer multiple times. I'm sure that in most cases there isn't anything you can do, but you run a business, there's so many ways you can answer that question.

Very knowledgeable professional and excellent customer service that will benefit everyone who needs…read morehelp with travel booking and insurance services. Highly recommend this business.

My wife and I just did May-June 2024 Uganda eco-tourism trip with Apex Expeditions. Travel,…read moreaccommodations, food, day trips, in-country customer service, birds and animals seen, etc, were all truly outstanding. Marco, the Expedition Leader truly stood out. A great indication of how a primier travel company stands out is when an emergency occurs. I have travelled to all seven continents and numerous countries and have never been sick or needed medical attention until this trip, where I got throat infection that made it difficult to swallow food and fluids. At one camp, a Ugandan ER doctor came two nights to administer to my health. I made the decision to leave early before seeing the gorillas, to protect them as well as return home for medical attention. Once that decision was made, Marco in Uganda and Carmin in Canada went well out of their way and in very quick order to make that happen which involved three flights and escorting me between all those flights to make my journey painless, caring and compassionate. I could not have asked for better treatment. I would most strongly recommend using Apex Expeditions for your future travels, rest assured that if any emergency arises, you would be in OUTSTANDING caring and compassionate hands. On another note, the in-country staff at the camps were very warm friendly, helpful and professsional. They truly enjoyed their work helping and serving us. Keep on traveling to see and enjoy this wonderful work. I have been blessed many times by seeing some phenomenal locations, animals, birds d fish and oceans.

From the owner: Specializing in wildlife safaris and small ship expeditions, Apex Expeditions explores the world's…read moremost fascinating places, seeking the hard to find, the elusive and endangered. From seeing jaguars in the wild on Brazil Amazon tours to photographing the Walia Ibex on an Ethiopia wildlife expedition, our adventures are inspired by a passion for true exploration and a desire to better understand our ever-changing and increasingly threatened planet. Each year, our calendar of expeditions changes, providing unique year-to-year travel experiences that are not to be missed. These expeditions are designed to bring curious, like-minded travelers together for theultimate wildlife encounters and cultural exchanges. Some of our favorite adventures include Namibia wildlife safaris to explore the unparalleled natural beauty, Raja Ampat diving and snorkeling liveaboards to discover the rich marine biodiversity of the Coral Triangle, and expeditions to Madagascar to encounter the fascinating lemurs, geckos and vibrantly colored chameleons. We tread lightly and engage locally in small groups led by world-renowned expert leaders who impart their knowledge and experience with enthusiasm.

The agent helped plan a nice trip and answered all questions. One small detail needed fixing, but…read moreoverall good help.

I have been using the services provided by AA Travel for more than 20 years, and it has been…read moreunfailingly an effective and pleasant experience. They asked a colleague in SF to hand deliver a passport/visa once when I made a mistake with a travel date. They answered an emergency call outside of work hours to help when my ticket was canceled erroneously by the airlines. They are very professional and really know the work well, and I have been able to rely on them for my travel needs. They do have a "no nonsense style" which some people find to be not warm enough, but they are actually very nice people, and if you realize that it is but the surface (accent, tone, etc), what they can do for you is great. Thank you, Ken and Ling.

I wanted to review the tours I went on separately. This review is for the Olympic National Park Day…read moreTour. I went on this tour on 5/13/2026. I cannot say enough amazing things about this Olympic National Park tour experience. From start to finish, this was hands down one of the best guided experiences I've ever had and one I will remember for a long time. We visited Hurricane Ridge, the Elwha area, Lake Crescent, Marymere Falls, and several additional scenic stops throughout the day, and every single location was absolutely breathtaking. The landscapes were stunning, but what truly elevated this experience was the way the entire day was curated and paced. Nothing ever felt rushed. We had time to really take in the scenery, walk around, take photos, learn, and fully experience each stop before moving on to the next. Our guide Evan was phenomenal. Incredibly knowledgeable, engaging, thoughtful, and genuinely passionate about the ecosystem, history, geology, and ecology of Olympic National Park. Listening to him explain how the landscapes were formed, how the ecosystems function, and the history behind the region made the entire experience feel so much deeper and more meaningful. It honestly made me want to continue learning more after the tour ended. What also stood out was how well he created an atmosphere for the group. During the drive, everyone introduced themselves and shared a little about where they were from, which made the group feel comfortable and connected. On the ride back, he had everyone share songs that had personal meaning to them, and we talked about why we chose them. It turned what could have just been a long drive into a genuinely memorable and human experience. Even the lunch setup was beautifully organized and thoughtfully presented. Every detail throughout the day felt intentional and well done. The ferry ride, the mountains, the forests, the rivers, the waterfalls, the lakes, it was all unforgettable. Olympic National Park is stunning on its own, but having such an incredible guide and such a well-executed tour made this experience truly exceptional. I would absolutely recommend this tour to anyone visiting the Seattle/Olympic area. Easily a 10/10 experience.

I cannot express how much we enjoyed our Mt.Rainier Tour w our guide Elk. He is beyond…read moreknowledgeable and charming. He went above and beyond.

We have used Mary Valle to plan out and book several trips for ud, including a few weeks in…read moreIreland, and a couple of trips to New Zealand. On one trip she spent considerable time in arranging and then booking a number of B&Bs and Farmstays that we had already selected on our own, as well as interesting hotels. She is always available while we are traveling to make itinerary changes, or book additional accommodations, events, or specially accommodations, as well as airline changes, train tickets, ferry reservations, and such. After using Mary for a few trips she became rather intuitive about what we like or don't like. We wouldn't consider traveling without Mary's assistance. She is always just a text away. Dick and Paula Chase

I have used Mary Valle twice for our travel advisor and I will, indeed, reach out to her again for…read moreour next trip. Most recently Mary helped us plan and execute our trip to Italy. Our trip to discover my family in a small hamlet in Italy was magical. Mary was sensitive to our needs and chose an excellent driver who was prompt and courteous. We were not sure what to expect and when we got into this vintage 1600 town with just one commercial building; overwhelmed with the friendliness, and we ended up being there for almost 5 hours! When planning the trip, Mary listened to our needs and suggested 3-4 hotels at each place we stayed. She suggests hotels that cover a wide price range, so we are free to make the decision that suits our lifestyle and budget. Mary organized various transportation methods, including a train transport to Naples. Mary is someone I trust for suggestions to make our trips meaningful and stress free.

Too expensive on most things. But very accommodating in others…read more In Rome "Barbara's House" was an excellent experience booked through Table Less Traveled. It's a must do, Dinner and drinks included.

Much as I'd like to post a positive review, my experience with the Gyoza class was disappointing…read more Although I've been cooking for decades and have attended many cooking schools, the time spent on this class was not worthwhile. I had considerable difficulty understanding the teacher. More surprising, however, was my discovery of a YouTube video that clearly explained all the elements that apparently were covered in the class. That video took only 15 minutes. I will try another and have my fingers crossed.