Dan's had been my go to over the last 15 yrs - always pleasant…read more Always working for the customers. Local guy with a great family in the community. Superb team in place to handle all vehicle issues that I've ever had. 5 outta 5 no doubt

I had a genuinely bad experience here, and I won't be coming back…read more I brought in my own parts for a driver-side brake job. Instead of doing the work I asked for, they convinced me to let them replace all the brakes, even though they themselves had done the other side just seven months ago. The pricing was already higher than expected, but what really pushed it over the edge was the added 3% credit card fee. When I questioned it, I was told it was a fee from the credit card company. That is simply not true. It is a fee they chose to pass on. Be honest about it. Customers can handle the truth. We do not appreciate being misled. On top of that, the attitude was dismissive and disrespectful. If you are going to charge premium prices, at least treat people like they matter. I walked away feeling overcharged, talked down to, and frustrated. There are plenty of auto shops around Richfield. This is not one I would recommend.

I had a nail in my tire but they refused to patch it due to the fact they were too old.... Not worn…read moredown tread but too old. I was told I needed 4 new tires for around 7 hundred... cheapest tires they had. Fair enough. Asked for a Freon recharge but said it would be 268 because they had to run a diagnostic with dye. Couldn't fix my dashboard light as they said would have to take it my dash apart to fix and I would have to bring it back in. I ended up getting a basic oil change non synthetic which was more expensive then Jiffy Lube. Took it to another mechanic in same area.. the charged me a total of 145 dollars for all repairs. Finally they pretty much ignored me when I came in to pay for oil change. Shop around folks.

Honest, competent, kind. We have relied on them for ten years to keep our three old cars running…read more We are so thankful for them. We have brought two Facebook marketplace used cars to them for an assessment before we bought them. One time we went through with the sale and another time we decided not to buy it because it needed too many repairs and the purchase price was too high. Often they are booked this week but you can get an appointment for next week. Often you drop off the car between 7-9 am and then pick it up between 5 and 5:30. They have a couple of old loaner cars that they can let you borrow for the day if you request that and are a trusted customer. They earnestly try to solve the problem and save you money. They have also helped us decide when a car was no longer worth fixing. Pete retired but Dan is still there and Anthony, Ben, and Bill have the same good values. They have helped keep our family going. We are thankful for them.

Excellent service, fair pricing, and professionalism. They are so helpful and honest. Thank you!!read more

The starter in my 2015 Honda CRV was functioning intermittently. It made the car completely…read moreunreliable. Mileage: 80k On Monday, August 28th, I took it to Precision Tune. They replaced the starter and had the car ready before the close of business. The part that failed was related to the solenoid. This apparently is a common failure in 2015 CRVs. Ratings: Listening and diagnosing the problem - excellent Expertise of the staff - excellent Time to fix - excellent Price - competitive Part warranty: 3 years

Great customer service. Tom was very friendly and explained everything clearly. The job was…read morefinished in a timely matter. I was given a loaner car at no charge. I felt like the price was fair-never seemed like I was getting gouged. I'd go back again.

Updated review two years later, and this place still holds up. They are accommodating, reliable,…read morehonest, reasonably priced, and are not condescending like some auto shops. I can go here and trust that I won't be lied to or manipulated into something that I don't need because I don't know any better. I've had really bad experiences with other auto shops, and John's is the only place that I can take my car to that won't have me feeling uneasy or anxious. There isn't really much more I could ask for. I have taken my car here and my girlfriends car here, and every time they have done right by me every time without fail.

friendly staff, just so welcoming and accommodatin, I got my inspection and had everything I…read moreneeded, I will definitely go back in the future

Tim Sieber is not the guy you should have running the front desk . And if you're understaffed and…read morethat is the last resort and that's the best you got , the teach him some basic customer service 101 skills. They actually have seminars online on YouTube and in the state of Minnesota for free training. Teach him some tech and how to use everyday resources like Artificial Intelligence, YouTube , Facebook and share those best practices for customers to save money . Service sucks. Don't go to places who hire front desk whom don't look like the neighbor and or understand their dialect. 5801 Nicollet Ave South Minneapolis, Mn 55419 612-861-6133

There aren't words enough to tell everyone how absolutely wonderful, thorough and fairly priced T &…read moreT Automotive is. I've been bringing my cars here for several years and recommended others. I've never heard a complaint. Jordan Teachout has been very thorough in servicing my cars and I have no qualms about having him take care of every problem. Molly, at the front counter is always so pleasant it's a joy to bring my car in. Thank you Jordan and Molly. Bonnie Erickson

T&T Automotive has become our go-to auto shop, after switching over a couple of years ago. I'm not…read morea big car guy, but know enough to be dangerous and make my own repairs after copious amounts of YouTube watching. They always do a good job of explaining things to me, without making me feel like an idiot, and don't try to trick me into unnecessary services. The latest example was when my car wouldn't start in the driveway. I had T&T tow it to their garage and perform a 1.5 days testing it out. They ran several tests and plugged in the computer scanner, without finding any issues. The service tech, George I believe, insisted on keeping it overnight to see if trying to start the car in the morning made a difference. There wasn't anything he could determine and the car started just fine for him (of course) and has been running smoothly for me the past couple of days. He also advised me to hold off on some non-critical repairs I had scheduled for a couple of weeks, to see if this non-starting issue came back. I really appreciate that, because if the starting issue comes back and is serious, I would be disappointed if I had paid for a couple of control arms to be replaced... That's what I appreciate about T&T, they're super honest and have given me good repairs that don't break the bank (no unnecessary fluff). If you live in the south Minneapolis metro area, or Richfield specifically, I highly recommend T&T Automotive for all your vehicle repair and maintenance needs!

I took my truck in because I suspected a gas leak. The team was super responsive, and the front…read moredesk guy was friendly and helpful. They even provided me with a loaner car while they checked everything out. Best of all, they didn't charge me since they didn't find any gas leaks, which I really appreciated. I'll definitely bring my truck back there if I need anything in the future. Thats why you gotta go local as opposed to box chain companies. Definitely recommend this place.

They were the first to respond with for the requested service and offered the best priceread more

I realized I had a headlight out. I've never experienced this before so I called these guys this…read moremorning at 10:40, requesting assistance. I spoke to Dan and he gave me a quick quote, said they could squeeze me in now if I were game. I said, "heck yes!" And by 11:30 they were finished replacing my light and I was on my merry way! I cannot tell you pleased I am with their service and reactionary behavior. It's difficult at best for a woman to received honest and swift car repairs, let alone close to home. I like their no nonsense approach and will recommend them to anyone needing assistance in the area. It's a lot easier to get to them as well because the road construction in the area has moved west of them on 66th. There's a park just to the west and a Caribou just to the east if you want to hang out and they can give you a call when they're through. Tell Dan that Yelp sent you!

I've had a wicked squeak in my 2012 Jeep Patriot for several months now. I dropped it off to have…read morethe squeak addressed and while looking the car over, they noticed my wheel bearings were loose. Normally I would call BS, except without any prompt Kris asked if I'd ever noticed "what sounds like a freight train following my car down the highway." UM YAH it's SUPER loud. I didn't think anything of it previously though and thought my car was just loud. So he replaced those and my car no longer sounds like I'm racing a railroad. We're still working out what's causing the squeak because so many parts of my suspension could be the culprit, but Kris and his team have been fantastic in helping me work through each of these issues and find/repair the source. Their quotes were substantially more affordable than what other shops quoted, their hours / communication / efficient working speed are very convenient for those of us who work 9-5 M-F, and they explained every single thing they were doing. No need to just "take their word for it." For the first time ever I've not felt like a shop was taking advantage of me for not knowing squat about cars (my husband does and was equally as impressed with their fairness, honesty, and quality). And a major perk for me, as a gal (roll your eyes all you want), is that each and every person I've encountered there would look me SQUARE in the eye when addressing me about my vehicle. My husband would be standing right next to me and they would address him when he spoke or had a question, but otherwise they addressed me clearly as the owner. This may not sound like a big deal to most folks but it speaks huge volumes as a gal who is always pushed to the side in favor of talking to my husband about my own dang car. This shop and team have left a great impression and I'm relieved to have finally found a reliable mechanic team.

The only place I trust with my car they have been so good to me and have been patient with my…read moreparents who are older and don't understand anything about cars and they take the time to explain what's wrong in a way my parents understand and don't try to upsell anything to me or them

I took my car here for a second opinion after I got a costly estimate from a big shop here in town…read more I told them what the other shop had recommended (new brakes, front-end alignment) with the hope that they would give a lower estimate. Instead, they told me that neither one of these repairs were necessary at this point, and that I'd basically been misled by the other shop. I was startled by their honesty and politeness throughout the transaction. This is definitely where I will be taking my car for any forthcoming service.

Out from Utah when my power steering pump went out. Mark got me in, next day, to have his amazing…read moreTech Bill complete the job. Honestly I couldn't be happier with their professionalism and service. HIGE fan of Steve's Tire & Auto.

I started coming here a few years back and have been really happy. The techs are nice and explain…read moreeverything that needs to be done and why and the value/cost of the work being done is exceptionally reasonable.