Both the service and the equipment were EXCELLENT. I bought the True Fitness ES900 Upright Bike…read more Company gave me a HUGE discount. I didn't even know there was a discount! This bike is TOP GRADE gym quality. And quiet as hell. Been using it 90 minutes a day for the last two months. Addicted! Service was excellent. The guys arrived on time (given the traffic), had the bike already setup for me, removed the plastic, had me sign something, and wished me a great day. Pre-service calls and messages I made (before I bought equipment) were also all answered promptly and thoroughly (took me months to make the move to purchase this bike). Couldn't ask for a better bike or for better service. Looking forward to working with this company. Recommend 100%.

I bought an exercise bike and elliptical from exercise and leisure equipment and I have never been…read moremore fit. I feel like I'm going to the gym. Service was great, delivery was terrific. I only have good things to say. I'm looking forward to buying a treadmill next. Even though it costs a little money to buy this equipment, in the long run It's worth the prevention of dementia and cardiac disease, because if you don't have your health, you don't have anything.

Customer service is terrible. Over promised complete delivery of my home gym. It took BBB…read moreComplaint to get that resolved. Called to inquire about additions to my gym was promised a call back. Never happened. Had to make a second call. It fell off someones desk was the explanation Not sure how they remain in business

Superb service! Great knowledge and very helpful…read more Purchased a treadmill and weight system, explained all the ins and outs to the products.

Great service, selection and such a friendly place to do business! New owners have transformed this…read moreplace into a destination to shop.

I had a list of items I needed and they walked me through the store and helped me with every single…read moreone. Awesome selection and an even better staff! Highly recommend. They are my first stop always.

Dick's is a great company! Wide selection and knowledgeable employees who help me find just the…read moreright things I needed for my young athletes.

If I could give zero I would. Every time I come in intending to buy something and this lady will…read morefollow me around giving nasty looks. She is rude. Mind you I buy something EVERY TIME I'm here. All of the other team members I always get great service from. This has been happening since August. Do better.

I had a very frustrating and disappointing experience at the Play It Again Sports on April 6, 2026…read more I purchased an Odyssey putter for $130, used a $57 store credit, and paid the remaining $82.29 on my Mastercard. When I returned the putter because I wasn't satisfied, the refund process made absolutely no sense. I was only refunded $12.24, then charged $70.05 for two other clubs, and told I still had a $57 store credit remaining. When I asked for clarification, I was simply told "that's just the way it is," with no real explanation. Because of this, I felt forced to pick out additional clubs just to use the credit--something I did not originally intend to do. The whole situation made me feel like I was being treated as if I were trying to scam the store, when all I wanted was a straightforward return based on the store's policy. To make matters worse, one of the older employees took a phone call in the middle of my transaction and aggressively pounded on the keyboard, acting like I was an inconvenience. The level of customer service was unprofessional and disrespectful. What's especially disappointing is that just one week ago, I had an excellent experience at the Play It Again Sports Springdale location, where the staff was professional, helpful, and handled both a purchase and return with no issues at all. Based on this experience, I will not be returning to the Red Bank Road location.

My husband insisted on coming here while on vacation because it brought him nostalgia. It was…read morerather full in the store even with only one other group of customers because of all the products. My husband enjoyed himself more than I did but I did enjoy looking around at all the options. My husband ended up purchasing his first disc golf disc, which is was extremely excited about especially since it was reasonably priced. The employee was friendly and offered to help with anything we needed. We're definitely glad we stopped in.

Great place for summer fun!…read more Bikes, tennis racquets, tennis balls... great customer service!

A $5 off $25 coupon came up on yelp for checking in!…read more We were greeted upon entering. The young man who greeted us asked if we needed any help finding anything. While this is a small store, I was impressed with their selection. I was here a couple of months ago and they had a much smaller selection of baseball merchandise. They use the space wisely. They have a larger selection of items for a sport when it is in season. A smaller selection when it is not. They had everything my son needed to play baseball. A great selection of new and used items. Everything I wanted to purchase used I was able to find. The used items were reasonably priced and in good condition. The woman at the checkout counter was nice too. I had no trouble using the Yelp check in coupon. If you are looking to make a few bucks, they had a sign on the door of items they are looking to buy. I will be back in the future for any sporting goods needs.

We went to buy new shoes and I asked for a specific pair of shoes to an employee. He took some time…read moreto get the pair but eventually came back. He managed to get them but it didn't fit me so I asked for another pair but he had already left to help someone else out. I waited for a while but they kept ignoring me. In fact, an assistant was walking when I asked to switch sizes, but he looked at me and went right past me. It took so long just for another assistant to finally help me, but they didn't have the size I wanted nor the color. So we left disappointed and went to shoe carnival

The service is amazing! A special shout out to Julia who was my cashier and was very welcoming and…read morealways smiling! She was very polite and super nice!

I love the idea of this place, but I hate how cluttered it is inside. Having to dig through bins…read moreand bins of stuff is just not something I enjoy doing. There has to be a better system for them to display stuff. It also smells like a used sports store, which isn't great. Prices are not that much of a deal and they do bring in new merch for full-price. Still worth a check depending on what you are looking for. The people working are always nice and helpful if you need it.

Always helpful. Nice military discount. Locally owned. Well staffed and well stocked.read more

The classes are so fun, and very challenging! Instructors are warm and friendly. I love the classes…read moreand studio! I wanted to caution on the cancellation policy. I had an emergency happen within the hour of my class, which made it physically impossible for me to get to the class on time. I called 3 times and texted all prior to class start time, and I was told 10 hours after class time that they'd make an exception this time, but if it happened again the policy would be enforced (I'd lose my class credit and get charged $25). This upset me, because I couldn't help that there was an emergency (and I was sad, I wanted to be in the class myself!). Maybe at least if you could submit proof of the situation, that would be a better alternative. If you are paying this much for a membership or classes, I would hope for a little grace when life's emergencies inevitably happen.

Emily wouldn't let me join a 12pm class due to a '2 minute policy' when I arrived at 12:03pm…read more Ubered across town, paid for class, and had to Uber right back. Throwing away a paying customer over 60 seconds is truly disappointing. That said, my previous classes with Cambrie and Cadi were great and I had no issues. I guess it's up to the trainer's discretion.