Despite the Name on Yelp, this place is also called "Popular Nail Bar". I love how this salon is not in such a busy part of the Copperfield plaza and there's a Starbucks next door. I went here on a Monday afternoon so it was slow but I like that. I left very happy with my pedi, and my nail tech was gentle on my feet. There are massage chairs here which is a must. $35 for a classic pedicure and $7 for shellac removal. read more

Executive Nails & Spa Copperfield - Day Spas Near Me - Houston, Texas

Please think twice before supporting this business. About a year or so ago,, a video involving this business went viral because many people, including myself, found the behavior shown in it to be racist and deeply disrespectful. Unfortunately, from what I've continued to see and experience, it does not appear that those concerns have been taken seriously. As an African American woman, I believe we should be intentional about where we spend our money. If a business repeatedly makes members of our community feel disrespected, unwelcome, or culturally disregarded, we have every right to take our support elsewhere. Our dollars matter. Our culture deserves respect. Our community deserves respect. Please do your research and decide carefully before spending your money here. Also, they changed their name to Popular nails or something like that. Same racist people just a new name!!!! read more

I heard about this incident probably about a year ago, but so shocking to know it's a place I've visited in my area.. the service is alright and the work they do but I've never been back after a video surfaced of one of the employees calling the cops on a customer and claiming "I'm not racist I don't have to apologize to you" not sure if she still works there but if it was so easy for her to blatantly disrespect without a care in the world I'm sure they do not worry about repercussions I would not trust these people!! read more

Executive Nails & Spa Copperfield - Extremely rude employee - Day Spas Near Me - Houston, Texas

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Perfect Service Yohanna and Winnie were so sweet and welcoming definitely coming back! read more

Executive Nails & Spa Copperfield - Short Manicure - Day Spas Near Me - Houston, Texas

My first time here since they changed the name to popular nail bar. I will NOT be coming back. Made an appointment for 1:30 waited in the pedicure chair for 45 minutes!!!! I came with a group and we all had to wait on each other because the lack of service. Very disappointing only got a pedicure due to the wasted 45 minutes of waiting for service. Will be going elsewhere. read more

I have the best of the best nail techs EVER! I have been a client here for over 10 years. Trish and Cindy are the sweetest and most kind hearted nail techs I have ever met. I feel like I'm in my own home when I come to get my mani/pedi/facials done. I moved away from the area and still take the ride to come and get pampered once a month. The atmosphere here is so friendly. Thank you everyone for giving your clients a safe place to relax from life's journey. read more

I had the worst pedicure of my life a few weeks ago. The technician was extremely rough and seemed to be very annoyed after I asked if we could make the water warmer. She literally told me she wouldn't warm it further because I'd burn (?). I think I'd know if the water was at an unsafe temperature. My water was barely warm. After that, she started using a really sharp tool to free up the edge of my big toe nails. I do have curved nail beds which puts me more at risk for ingrown nails, so I understand what she was trying to do but she was so rough and kept digging and digging at the same spot. I was wincing and eventually just asked her to leave it alone. She sighed and rolled her eyes and set the device down on the tray loudly. It was as if she didn't want me to say or ask anything. At that point I just wanted it over. My right big toe was really hurting me and I saw a spot of blood that she simply washed off with the used pedicure water. No antiseptic. I had planned to get a gel manicure as well but the pedicure was so bad that I just told them I didn't want the manicure. I have never NOT tipped a nail tech but it took everything in me to leave her an extra $5 (for a $40 service) and I immediately regretted it. Avoid this place. It looks nice and the bar concept is cool, but the vibes are way off. read more

I gotten a gel-x set for my birthday service was great then not even a week maybe about 4-6days later one nail completely fell off and two were lifting and exactly 10 from when I got them 5 popped off, and when you get nail and they pop off they hurt I didn't even realize they came off while sleeping. I called complain and they said they willing to fix the when I get there, but they only wanted to do the one that were gone and I asked them to do all of them bc I don't want them to pop off, but they told me they will have to charge me but they will discount it and told me my finger nails were too wide that's why they pop off. I felt so upset bc not they did the ones that are got acrylic and some are gel-x. I paid 80 for my original set and now the original set I have on are lifting. Be very c read more

I'm not a huge beauty service business goer, maybe once every year or even less. That being said, I am very picky with sanitary procedures as I've known a couple people working in the beauty industry and have heard the horror stories. I am pleased to report that they do use disposable liners for the pedicure tub. They open their sanitized implements in front of you. Jenny did my manicure and pedicure, she wore gloves the entire time and was very nice. Thy worked on my child and was very sweet. The spa is very clean, and they offer many services it is truly a one stop place, they do nails, hair, skin, massage. When I checked in on Yelp I received 10% off as a new customer on a mani or pedi which they honored and gave me a complimentary lotion. Very sweet. read more

Everyone here act all friendly when u walk in , but when something happens they don't even apologize or give a discount. They CUT my mothers big toe skin ,she was bleeding for hours. It's been a day and my pedicure looks like it's been 2 weeks old , it looks horrible . I usually never write reviews but this was a pretty bad experience they couldn't match my moms nail color, they cut her, when u ask for specific design or more than one color they get mad, they don't know how to cut ingrown and my pedicure looks horrible. The staff keep walking around when she was bleeding because they could stop the bleeding and talking in their language. We still left tip for them but we are never coming back! They lost 3 customers ! They are not professional. read more

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This is strictly for the esthitician services - there is a fabulous esthitician at this location, Ms. Trish! She is 5+ stars! I have been seeing her once a month faithfully for the past 5+ years now and I wish I'd known her much sooner! She is a lady who loves her craft and it shows! She is very attentive to your skin concerns, she provides post skin care suggestions & its wonderful to trust your skin to someone that has a genuine concern for their client and their skin. I've had many facials over the years and I would always vote for Trish hands down! I do hope one day they would expand to the Cypress area but for now I'll continue to travel a bit for my monthly visits. Bonus tip: sign up for their VIP club (it's a free club using cell phone number) and after receiving x number of points, you receive useful perks. read more

Had my nails done a week ago and I already see lifting on all of my nails, called to ask for a refund and the person who answered the phone (Richard) was super rude to me because I didn't want them to fix my nails and I rather receive a refund. Save your time and money and don't go here, mad cause I want my refund for a fair reason. read more

Executive Nails & Spa Copperfield - You can literally see they are all lifting, it's only been 7 days! - Day Spas Near Me - Houston, Texas

Everyone is very nice the guy in the front is always friendly and Hanna & Henry are great ! I recommend!

Fast service. Lynn is the best nail tech. Good free drinks. Friendly place. Nice relaxing place. read more

This place is awesome!! Today was my second time coming back because the first time was so good it convinced me to switch nail salons the place is super beautifully decorated and has a luxurious feel and super welcoming vibe. They have a point system as well as a nice check in area that explains all the services they provide. I was able to get a full set and they did exactly what I asked for. They provide you with drinks and lots of spa treatment I truly felt relaxed while I was getting my nails done. The pricing was very affordable I was surprised usually I pay way more for services that don't provide as much as executive nails does so I really recommend this place because they also have really nice staff and offer lots of other services besides nails . read more

Executive Nails & Spa Copperfield - Cat eye manicure - Day Spas Near Me - Houston, Texas

Be careful y'all. If you come in with a design they don't want to do they'll leave you sitting for hours and then call the cops on you like you did something wrong. Sad that places and people still act like this today:( read more

Executive Nails & Spa Copperfield - Popo caller - Day Spas Near Me - Houston, Texas

Overrated! Nails chipped the next day. I won't be returning. I wish I could get a refund. read more

Executive Nails & Spa Copperfield - Day Spas Near Me - Houston, Texas

HORRIBLE HORRIBLE rude service. I live in California, was visiting my son in New Caney. Needed a repair and was told how bad my nails were (I've gone to the same salon for 6 years and LOVE them!). They were sooo sooo rude to me (Caucasian/Japanese) AND an afro-American woman also. read more

I just recently moved to Cypress and this is definitely my go to place! I've had Jenny do my pedicures both times and she's the absolute sweetest & is so caring about your experience! Will definitely return again & again :) read more

All locations are poor especially in customer service, prices and quality of work. I do not recommend going to any of the executive nail salons. You can find better! Awful service, long wait times, people will tell you what you want or need, instead of them listening to you. AWFUL EXPERIENCE, they even messed up my nails and I had to go back 2 days later because some nails have fallen off due to simply washing my hands or taking a shower, they did not want to fix it even though their nail Tech did a nightmare job. Never going back again! read more

Racist and unprofessional establishment. DO NOT GO HERE. They are disrespectful and rude to customers and will stop doing your nails whenever they feel like it with no explanation. They will also call the cops on you if they don't like the color of your skin. I have never seen such vile and foul behavior from a person before. I cannot believe this salon is even still in business. AVOID this place like a plague, you will get horrible treatment, service and ugly nails. Pray for the people that work here so they can have less hate in their hearts. read more

Executive Nails & Spa Copperfield - The lady that was being racist and rude as hell to customers. So much hate in her heart please pray for her! - Day Spas Near Me - Houston, Texas

On my first visit to the salon for a gel mani and pedi, Nina handled my gel manicure, and it turned out to be a pretty frustrating experience. She seemed rushed, not taking the time needed, and it wasn't enjoyable at all. Within two days, five of my gel nails chipped, and I sensed Nina's frustration, which unfortunately translated into a not-so-great outcome. To add to the hassle, as I was leaving, I noticed she forgot to apply the top coat on one of my nails. I went back after getting my nails fixed just two minutes prior. Nina saw me and said "hey what is wrong now?" in a super rude tone. The rudeness I encountered during this return visit was disheartening. After just two days, one of my nails chipped AGAIN, and the overall dissatisfaction made me question whether I even wanted to go back. Spending a significant amount for a gel manicure that didn't last a week was disappointing. Especially since this was supposed to be a treat for myself. Despite my reservations, I returned and requested someone else to fix my nail. In conclusion, this experience was far from ideal, involving multiple visits in a short span, and I wouldn't recommend this salon to others based on my frustrating encounters. read more

Nail artist walked out partway through the appt like a child throwing a tantrum. Left nails half finished. Would never get my nails done again by such unprofessional racists read more

Executive Nails Copperfield ask for Leo. Lynn does amazing pedicures gets all the dead skin off painlessly! Linda also does very nice pedicures. read more

Executive Nails & Spa Copperfield - Executive Nails Copperfield ask for Leo. Lynn does amazing pedicures gets all the dead skin off painlessly! - Day Spas Near Me - Houston, Texas

I came in today after work at around 5:30 for a soak off and a full set. I was greeted promptly and given a seat. I was offered a drink and I chose a cosmopolitan. There are several other options however. For my nails I wanted a natural coffin nail with not too much white. My nails came out great. And the nail tech was nice. The owners stop by frequently to make sure things are going smoothly. The reason for the 4 stars is because the nail tech was a little fast with the electric file and several of my cuticles were cut to short. I had to put neosporin on my nails when I hit home. Idk if it was late or maybe a bad day. I will still return, however idk if I will return to that particular nail tech. read more

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If I could leave zero stars, I WOULD! John sucks!! Rude,sloppy work, gaslighted me for what he messed up. He made me bleed and there is NO concern when they hurt you! Don't go! Save your money, time, and PEACE! read more

Executive Nails & Spa Copperfield - Day Spas Near Me - Houston, Texas

Love Ms. Linda! She does a great job every time, and she understands what I want. She's my go-to tech at this salon. Plus 3 free drinks, can't be beat! Pic of my St. Patty's day inspired look. read more

Executive Nails & Spa Copperfield - Day Spas Near Me - Houston, Texas

I really want to love this place but I've been here 4x and only one time did I actually like my nails. I'm new to the area and can't seem to find a spot I like. I got a pedicure and a dip manicure. My pedicure was for the most part good she just over did it on digging at my ingrown therefore leaving a throbbing pain on 2 toes for almost 2 weeks. Now my manicure was not good at all. I believe the tech had a personal matter going on bc she disappeared for quite some time after leaving my hands in the bowl of acetone and when she returned she mumbled something about apologizing for her being gone so long. I think it's become more common now to charge for shape...fine I'll pay the $5 but at least make them all same. I asked for almond shape but some could be a little more narrow and smoother. The actual polish was not smooth. She had to redo 3 nails 3x bc it wasn't dry when she was checking and it messed them up. So removed the polish and had to do the whole thing all over again and over again. The clear coat that goes on top was not smooth and very sticky why is why I think the color was not smooth. When she filed my pinky nail she did it so much and so hard that it split my skin open and I started bleeding. Of course she apologized but another drink would've been nice had they offered. Which gets me to my last point ... usually they ask me right away what I want to drink and the guy brings it shortly after but I must've been there 15 mins when he finally came by and that was after my pedicure tech told him. I was never offered a 2nd drink nor water. My 3rd visit was my favorite visit and I hope they have my techs name on my file so I can only request her and not have any other issues but if I can't looks like I'll have to find a new spot. The actual place is pretty, chic. I believe they have spa and hair services too. read more

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John the OG is hands down the best one there!!!! Get in with him if you can !! He will NOT disappoint!! He's fast and extremely nice and funny!!! My nails always look great !!! 10/10!!!!! read more

Executive Nails & Spa Copperfield - Day Spas Near Me - Houston, Texas

I went into the nail salon yesterday and got my nails done for a dinner I have tonight. I paid 110 for my nails I didn't mind the price but what I do care about is when I'm headed out for dinner and my nail completely pops off I live a hour away I can not make it up there to fix my nails. They won't refund me my money won't even try to help me figure out something else I can do! all they want to say is come in today or that I have a 10 day warranty! This is absolutely ridiculous my nail should not pop off from one day! I should not have paid over a 100$ for these nails to not be done properly very unprofessional. I am beyond upset, I do not recommend read more

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I will not be coming here no more ' this shit has happen more than once! & for all the money I pay to get them done this shit is ridiculous literally , she rushed through the whole set! Mind you these nails aren't even 24hr old ! It was okay while it lasted but I will NOT be returning at all! read more

Executive Nails & Spa Copperfield - Day Spas Near Me - Houston, Texas

This place is so great and relaxing. Friendly and accommodating staff. Linda is so thorough and careful with her pedicure service, I truly appreciate the care and attention she gives to my appointment. Will definitely keep coming back read more

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This place has become so hit or miss. Ive gone here a handful of times and probably will not return unless I have something unexpected come up and need services. They nickel and dime you for everything. Pay in credit card? Extra fee. Want the chrome finish on your nails? Extra 20$! I don't mind paying for someone's time and / or product, but 20$ seems absolutely excessive. I got a white French tip gel manicure for $42 and within a week it started peeling off. They try to up sell you on everything. Sometimes you're offered beverages, sometimes you're not. read more

Review update- Dropped down to 1 star due to the customer service. This is now my 5th time here original post is below. I've come in here with friends and family and on my own, each experience was different. Long story short. The location is nice and clean, drinks are a nice amenity. Unfortunately the service is not consistent with professional courteous people. AND if you plan to go in for a simple classic manicure and regular pedicure you will be asked several times to upgrade and then the sarcasm begins. The manager is RUDE! The staff changes often so it's a hit or miss on the kind of service you will receive. I went in with my mom yesterday and experienced passive rudeness and poor quality work. One of the guys came around to do my manicure as a lady did my pedicure. My polish looked very thick I asked the guy to fix it. He insisted on just putting on a top coat to make it even thicker. I refused and requested that he remove the choppy work on that finger and repaint it. He then told me that the nail polish was thick and no good. THEIR nail polish!!! If it's no good why are you putting on my nails??? My moms manicure didn't even include cuticle pushing. She had to ask the lady to do it. My pedicure looks like something I could have done myself and my nail is not smooth you can see lines under the polish because she did not buff and smooth out the nail. The guy that did my nails wouldn't give his name so I unfortunately cannot share it with you. Lee did my pedicure and did not provide good quality. Lynn did my moms pedicure and was rude and sarcastic then asked for her tip when she gave us the bill before our nail were even finished! First time here. An actual bar in the nail salon , sooo many different fun color options, ambiance is really nice, prices are kind of high but I'm guessing the drink prices are included . My actual nail tech was not the friendliest but the ladies around me seemed like they had fun welcoming personalities, front desk and bar area had great customer service as well. Overall my experience was nice and I am looking forward to coming back and giving it a second try read more

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I don't know if maybe the female artists are better. I got a male. I asked for clear sparkles long skinny coffin and got nothing like that. I'm pissed off. This was a $60 set. They're thick chunky, they're diagonal, they're not cute. He put on my powder and I said I didn't like it he said "I like it it will be good it's beautiful" made me feel like maybe it'd end up alright. I shouldn't have even paid but I'm too nice. Sitting outside crying writing this review bc I haven't had nails in months I saved up and was so excited and this is what I got. Never going back. read more

Executive Nails & Spa Copperfield - Day Spas Near Me - Houston, Texas

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Always relaxing. Love Shyla!! She's always does what I ask and is professional. Clean place good products read more

I come here every 2-3 weeks. Always a wonderful time. Girls are friendly, always sweet and kind and they remember regulars. Kim by far is my favorite. I went to get my nails done yesterday (blue/green color: not by Kim, but i won't mention her name because she's done services before and she is still wonderful) yesterday my nails just fell short. I didn't notice until today because i was so relaxed and falling asleep from my pedicure that I didn't even check my nails. I went back today to see what they could do, because in all fairness.. I did pay almost $70 for just my manicure so I want to be satisfied until my next visit. (I added a paraffin wax and cuticle trim) This time I requested Kim because she is a MAGICIAN. I just love the way she does my nails each time. She is a perfectionist, making sure each nail is perfect before you leave. She is sweet and kind. The shape is always perfect and she makes sure they aren't thick and chunky. If you get a manicure, ask for Kim!! Only bummed because they made me pay after the repair. But they atleast gave me half off. But i also wanted to make sure Kim got a tip. read more

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Shyla is absolutely amazing ever time! I love the fact she is friendly, doesn't make comments on how I want my nails. She completes them in a timely manner and they are excellent every time! read more

Executive Nails & Spa Copperfield - Powder refill with shellac with gold accent. - Day Spas Near Me - Houston, Texas

Hi! My first time here at executive nails & spa was great. Which was before the new year. I was helped by John and Nina on 12/30/2020. They were so nice and took their time with me. They even let me have a minute looking at the nail colors, no rush. (It was also a busy night and it was great customer service) Nina went and got prepared while I looked at colors. (Again this is my first time, I never do nails) They were good people. So I really enjoyed it. I decided to take care of my nails more often, telling myself I'm gonna come back. My last 2 times have not been as welcoming. The third time I went to the spa was on 01/25/2021 and I was helped by Cindy. She was okay, she still took somewhat her time with my nails but it really made me uncomfortable when she started tapping fingers on the counter while I was looking at nail color. She asked me to "use one hand" I thought it was rude specially the tapping of the fingers. My fourth time was today, 02/11/2021 I was helped by Kim and Emma. Again it was not welcoming. Kim did not take her time on my nails. My nails were dirty inside and my first couple of times that was taken care of. I also mentioned to Kim there was something poking on my nail, she "fixed" it with sandpaper but that thing is still there, you can still see it. She didn't care much to fix it, I didn't say anything I just know not to go back to her again. After getting my eyebrows waxed. I told her I was gonna use the restroom. A couple of minutes pass and she's knocking on the door. When I get out she's waiting there with the receipt. Again I'm uncomfortable because I feel pressured. Like I was trying to leave without paying. She followed all the way to cashier without repeating "right there, right there" *pointing the direction to cashier* I don't know if it's because I look so young or the way I dress but it's bad judgement. read more

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The salon is very clean and the employees are very professional. Michelle always does an amazing job.