We visited the Flooring Market storefront based off of their excellent reviews. Samples were…read moreselected and we set up a time for Moe (Salesman) to come to our house to measure everything and give us a quote. He was on time and provided a quote based off of our final selection. Two guest bedrooms and the master were to be converted from carpet to laminate wood flooring at our house in Princeton, TX. On the day of the install, the head installer (Baltazar) showed up on time. It took him two days to complete the job. Couldn't be happier! Very friendly and professional! We highly recommend the Flooring Market.

Our install was not the best experience due to the distributor cancelling our order for some…read morereason. We picked out our flooring two months in advance, and Abraham said that the distributor must have assumed that it was canceled because the install was not until two months later. I did not hear from them in the weeks leading up to our install so I called a week in advance to see if we were still good to go and they assured that everything was still set for the date we picked. Anyways, my husband had taken the week off of work and they only had enough engineered hardwood flooring to do one room. They went ahead and did the carpet in the bedrooms by Friday of that week. They didnt start on the rest of the house until the following Monday. So we had to takeoff work again, Monday, Tuesday, and Wednesday. The workers showed up on time on Monday to rip up the flooring. They didn't show up until noon on Tuesday to install the new flooring so they were still working up until 8 o'clock that night and were still not finished by that evening so they had to come back out Wednesday morning to finish. Needless to say this drug on for almost 2 weeks with our house being turned upside down, not being able to get to our stuff or Cook in our kitchen. I requested that Abraham hire a cleaning service to clean our house because we both had to go back to work and didn't have time to put it back together until the following weekend. He agreed and he did send someone out the next day and they did an impeccable job cleaning the house and getting rid of the dust. I will say had the distributor not canceled our order, we probably would've had a better experience and it would've been done in a timely manner. I think that it's a reputable place and they're honest people. They could work on their communication skills a little better. Would I recommend them again yes because overall the work was good and they did try to make it right after the mistake happened.

Will Koen did a fantastic job on a problem area in our kitchen under a new window sill. although it…read morewas a small job, he responded to our call quickly and was able to help us the same day we called. He managed to repair, grout, caulk and tile an open space below the sill and the top row of tiles. A very dedious job. Thank you for the great job. L. Lauterbach

Had to reschedule at the last minute and Will was very understanding…read more Just note that he does not work around other contractors. So if you are doing a renovation, keep this in mind. He does do quality work and doesn't cut corners. Pricey though.

I hired the Tile Gallery to do a remodel on my kitchen and bathroom and floors throughout my condo…read more This was in 2019 and less than six years later, I was finally able to have it done right by another company.. Within months after the kitchen was done, doors started falling off the cabinets. They had installed some decent quality cabinets in my bathroom, but Noel said he's no longer working with that subcontractor and there would be a different one doing my kitchen cabinets and they would do a lot better. That was NOT the case. The cabinets they installed were at the quality you would see in a $500 a month apartment not a $300,000 condo. . I've never been so embarrassed about my home. You see the cabinets as soon as you walk in the door and they were a total eyesore . Additionally the tile work they did in the bathroom is starting to crack. I made Noel aware of it he said he would get back with me and never did. The "luxury" vinyl wood planks he installed throughout my condo are already starting to discolor and will soon need to be replaced. They also performed electrical work which was clearly not done correctly and in violation of city code. I had to hire another electrician because what they did was unsafe. I'd be surprised if the guy who did the work actually had a license. I regret reaching out to the tile gallery to do the work in my condo. Enjoy the money now, Noel. You know you didn't earn it and you know karma is coming for you.

The Tile Gallery -Wylie Tx did an excellent job on our kitchen counter installation and the…read morebacksplash tile. Xavier is an excellent communicator and checked in on the project frequently. He came by to check on the crew both days. He sent emails and texts to keep me updated (we had delays due to ice storm and Covid) His prices were reasonable, and my kitchen looks beautiful!

Jerry is perfection! He's professional, kind and knows his stuff. It was a pleasure having him in…read moreour home and he will always be our first call, regarding any flooring issues, from now on.

Jerry was great! He was professional, on time, and made our rug look like new! Thanks, Jerry!read more

We ordered a bathroom renovation from Premium Construction and were very pleased with the result…read more The cooperation went perfectly: first, we discussed all the details with the manager, who helped us decide on the design and materials. The craftsmen worked quickly, accurately and professionally. They dismantled the old coatings, prepared the surfaces and laid the new tiles with great quality. All the seams were made smoothly, and the tiles laid perfectly. Thanks to Premium Construction, our bathroom now looks modern and stylish, and we are very pleased with the quality of the work.

We turned to Premium Construction to lay tiles in our bathroom and kitchen, and we are extremely…read morepleased with the result. From the very beginning, the cooperation was organized very professionally. The company manager helped us choose the best materials and design, taking into account our budget and wishes. The team of craftsmen started working on time, as agreed. The tiling process went quickly and without any problems. I would especially like to note the quality of the workmanship - the tiles were laid perfectly flat, without any defects or imperfections. In general, we were very pleased with the cooperation with Premium Construction. They exceeded all our expectations, and we will definitely recommend them to our friends and acquaintances.

My wife found Dan and Nortex Tile on a web search, and followed his procedure for a shower pan…read moretest. Well after completing the test, she realized we needed help. My wife scheduled Dan to come out to evaluate our situation. Not only did he show up on time, he carefully reviewed the situation and made clear recommendations. He provided us with references, as it resulted with us knowing one of his references as he was a neighbor. With that one reference, we were more than satisfied to hire Dan, and Nortex tile. All my wife and I can say, is that the crew and Dan, were nothing but professional, explaining the entire procedure showing up ahead of time and completing the work and leaving the 2 bathrooms spotless. I am a professional salesman, and am totally customer oriented. My wife and I highly recommend Dan, and Nortex Tile for all your tile and remodeling needs!

Dan, the owner, is highly knowledgeable, experienced, and just an all-around honest guy. With a…read morefrustrating shower leak, I really did my homework and talked to many area contractors. Dan stood head and shoulders above. Any tiling job I have from now on goes to Nortex.

Alvaro and his team were professional and did excellent work. He was extremely knowledgeable and…read moreprofessional. He gave us a fair and reasonable price for what needed to be done on very stained white carpet. The carpet came out beautifully thank you so much Alvaro and team.

Alvaro and his wife Danni were awesome, very professional and did an amazing job on our carpets and…read more bathroom. They left our home smelling great and the carpet looking fresh and revived. They were able to get up stubborn stains that I have had trouble with in the past. We will be loyal customers for sure.

To everyone that has helped me through this process, all I can say is that this is the most amazing…read morecustomer service EVER! Brenda, I knew when I called and you answered that I had called the right place! It's like I said when I called the store.....What took me so long?? And, Marty, thank goodness I was reading his mind but so glad to know he would have shown up anyway! He was fantastic in helping talk me through the process. Now, let me tell you how great Gustavo the installer is. Him and his team did the most beautiful job! They are all so trust worthy and not only did great work but cleaned up too! He communicated with me through every part, helping me save a little money while making sure we're safe and not going to fall through any floors. I am so thankful they were able to do the work so quickly! I would never want anyone else to do my floors! The staff all went above and beyond to make this happen for me and I could not be more thankful!

Installer were great, they did a wonderful job. Professional and fast…read more Office staff on the other hand, unprofessional, argumentative, customers don't have a say, she refused to tell me how much carpet I was paying for, and don't listen well. I'm not really sure why I did business with them. Won't do it again. They seem to always be on the defensive. My carpet is not the same as the sample I gave them but they insisted it is. She can't see the difference, clearly there is a difference but she doesn't want to see it. Oh it's like pulling teeth. Dry and brash. Oh I dislike people who can't accept when they are wrong.