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    Executive Hand Car Wash

    3.8 (5 reviews)
    Open 8:00 am - 6:00 pm
    Updated 1 month ago

    Services - Executive Hand Car Wash

    Auto detailing work

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    Personal Touch Car Wash & Detailing - Before and after headlight restoration.

    Personal Touch Car Wash & Detailing

    (9 reviews)

    Worst car wash ever Been here multiple times…read moreThey always complete half the services then wander off leaving you stuck there for ages Never again

    Very disappointed with our experience at Personal Touch Car Wash in Torrington today. My wife…read morebrought in her Mazda 3, she wanted the interior cleaned throughly. One of the guys talked her into a "super cleaning of the interior", which would cost $50 and take half-an-hour. As we were driving away, we noticed a 6.5 inch long slice in the passenger side dashboard. It was very obvious and it was not on the dashboard previously. It looked like someone had taken a razor blade to the dash to make this slice, it had that appearance. So we turned around and went back to Personal Touch for an explanation. The first guy who came out said we didn't see the slice before because the dashboard had been dirty (this is the guy who runs the cash register and didn't even work on the car at all). We asked for the manager, when he came out, he told us it was the imprint of the airbag. He quickly realized that we were not stupid enough to believe that, so he left to go question the employee who had cleaned our interior. When the manager came back again, he said the employee who had cleaned the dash was not wearing or using anything that would have caused that slice, and that our dash was lightly cleaned because it was not that dirty. OK, so how did the slice magically appear there ?? Bottomline is that they are all liars and have ZERO INTEGRITY. I would never say that someone did the damage on purpose, but when an accident does happen, at least be man enough to fess up to your mistake. And an accident did happen here, a 6.5 inch slice is now in my wife's dashboard. I am very unhappy right now, and I would not recommend Personal Touch Car Wash in Torrington to anyone.

    Russell Speeder's Car Wash

    Russell Speeder's Car Wash

    (193 reviews)

    Do not use this business for the monthly car wash. I repeat do not use this business whatsoever for…read morea monthly car wash. This past month Russell Speeders increased my monthly fee for the unlimited car washes from $29 per month to $49 per month without even notifying me. This increase showed up on my checking account statement. No warning, no phone call, no email, no mail, they just raise the rate because they thought they could. I was stunned with this poor business practice that Russell Speeders does apparently to almost every customer This business should be investigated by the State of Connecticut consumer protection immediately for their deceptive business practices. I feel bad for the employees of this establishment because they actually are very nice. Management is terrible. Upper management is possibly the worst. $29 a month to $49 a month with no warning. Never again Russell Speeders never again. I have canceled my monthly membership. There are many car wash services in the area that offer monthly rates, and I'll be checking them out shortly. I will also be disputing these charges with the bank.

    Going to RS is like engaging with a used car salesperson. They use high pressure sales to upsell…read moreyou and won't take no as an answer. I use to have a monthly membership until the cost kept increasing. In Avon there is another car wash (still a local business) I will start going to. They have lost their personal touch and seem to focus on volume over service. Say no to private equity takeover companies.

    Executive Hand Car Wash - carwash - Updated May 2026

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