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    Exclusive Sounds

    3.2 (6 reviews)
    Closed Closed

    Services - Exclusive Sounds

    Auto customization

    Auto electronics installation

    Tint application

    4 More Services

    Tint removal

    Tint repair

    Window tinting

    Vehicle wrapping application

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    Diversified Creation

    Diversified Creation

    (7 reviews)

    I have been coming to Diversified Creations since around 2011. Brad has always taken great care of…read moremy trucks and I have never had a single issue with any of the work done. They are a great family run business!!

    We went here a few years ago to get a Truxedo Low Pro Tannow cover put on our Dodge Ram. The…read moreinstall went fine and we didn't have any issues until recently. We went with this brand because we were told it had a lifetime guarantee. The latch wore out and the cover would not stay down. I brought the truck in and asked if we could get it fixed under warranty. Photos were taken and we were told they would file a warranty replacement. Brad told me he would call me. A week goes by with no call. I was told that they were waiting on parts. Two weeks go by. I call. Same story. Three weeks go by. I stop in. I explain I need this replaced so I can move my son home from college. He says he will follow up with the company and call me back. Did I get a call back? No. I called a few days later. A woman answered the call and said she would have Brad call back. Did he call back? No. A month and half goes by. Brad tells me he followed up and they are shipping the items. They will be here Wednesday the following week. I call the following Friday. He states that he doesn't have the parts. He would check. He would call back. Does he call me back? No. At this point it has been over a month and a half. I call Truxedo and ask if Brad from Diversified Creations made a warranty request. Truxedo tells me that there is no warranty request. She calls him and he says he is 'working with his supplier' for the warranty request and Truxedo told Brad they will work with me directly instead. Truxedo tells me that you don't go through suppliers for a warranty replacement - that's isn't how warranty replacements work. Obviously, nobody submitted the warranty replacement. Brad repeatedly told me he would get me the parts and they were on order but never even made the warranty request with Truxedo. Truxedo verified this. If you are too busy, or don't want to bother with the warranty replacement, just tell me so I don't waste my time. Don't give me the run around for almost two months and then make me find out through Truxedo that you never sent in a warranty replacement with them for my issue, even though you told me you did and the parts were coming in. You never bothered to call me back any of the times I called. I do not recommend working with this business.

    Exclusive Sounds - autocustomization - Updated May 2026

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