So thought I had found a good place, I spent 500-600 on remote start system with 2 remote start key fabs. 1 week after installation into my 2014 ram c/v tradesman work van my rear beeper only worked sometimes, and my radio only plays with six cord. I felt as if some connections were loose or something but they checked it out and said it wasn't due to installation. That's what ever... then my long range key fab spot working. I replaced batteries and still nothing. Called and told them and they said no problem, life time warranty bring it up there at earliest convenience. Sounded great.. being a contractor and understaffed I didn't make it back up there and used my other key fab. Now that winter is coming I knew I needed to switch out key fab that they told me had a life time warranty so I took it up there. I just called to see if it came in and they told me it would be 120 bucks and key fabs weren't life time warranty.... if they had said that in first place I would have made the time to replace right away, but I waited since they said life time. So owner tells me there was a miscommunication..... and I will have to pay the money.. Zero accountability or standing by what they said. Also was charged 40 dollars for them to look at what they installed to see what they had messed up. So either they lied to me about life time warranty, or staff is poorly trained and it was a simple mistake that I now have to pay for. Either way they will not stand behind what they sell, what they do to your vehicle when they service it and will blame all problems on you. It's definitely a small time business in over their heads. Pretty much a couple of guys working out of a garage. They should prob stick to window tints and nothing technical. I gave them 2 stars because they do manage to answer the phones and keep appts. But if they mess up , you will have to pay up. Zero accountability read more