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11 months ago

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SimonMed Imaging - Los Gatos

SimonMed Imaging - Los Gatos

2.6(139 reviews)
2.4 km

There was a breakdown in the pre-appointment process. While my initial submission was missing a…read morediagnostic code, this was not flagged to me in advance. Instead, I was only informed upon arrival, which created avoidable delays. At that point, I immediately provided the complete order from Stanford via the patient portal. However, staff asked for a paper copy (non-existent as this was ordered via virtual visit) and proceeded to seek verbal confirmation from Stanford, which did not seem necessary given the complete documentation available. As a result, the visit took approximately twice as long as expected. Additionally, I was asked for clinical details (cholesterol, family history) prior to the CAC without explanation, which felt outside the scope of the imaging. Suggested improvements: * Proactively review and flag incomplete documentation prior to the appointment * Accept digital physician orders from established systems (e.g., Stanford portal) without requiring redundant paper copies or verbal confirmation * Limit or clearly explain non-essential patient questions These changes would significantly improve efficiency and patient experience.

I had 3 MRIs here yesterday with a lovely new mri tech lady Virginia I believe, and her partner…read more They were both super nice, friendly and helpful during the whole process . Everything was timely and clean and I appreciate their patience with me

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SimonMed Imaging - Los Gatos
SimonMed Imaging - Los Gatos
SimonMed Imaging - Los Gatos

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Breast Imaging Specialists

Breast Imaging Specialists

2.2(202 reviews)
3.3 km

This was my first time visiting this office and meeting Dr. Patel after being referred for…read moreadditional ultrasound testing. From the moment she walked into the room, she was incredibly kind, knowledgeable, friendly, and reassuring. She immediately made me feel comfortable and at ease. The receptionist was also so sweet, welcoming, and very helpful throughout my visit. Thank you all so much for such a wonderful experience.

Dr. Patel and her imaging techs are wonderful. Easy to talk to, very thorough, and I feel very…read moreconfident in the quality of their care. I think a few areas of opportunity could include: - An easier scheduling system. It's difficult to check on when your next appointment is (if you lost the written card) and moving appointments involve pushing the date out pretty far. I don't know how hard it would be to implement an online system for this, but it could be nice to improve. - The office staff has always been warm and friendly with me, but they do seem fairly busy. It would be helpful for them to provide a little more verbal guidance between transitions in the appointment and to check in occasionally if the wait is longer than expected. All that said, I'm more concerned with the imaging quality and evaluation being top notch -- which from what I can tell, it is. The office itself is older, but comfortable, and the customer service processes are not tech-forward or slick, but work well enough.

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Breast Imaging Specialists - All trails with dates of emails that they claim they had "emailed".

All trails with dates of emails that they claim they had "emailed".

Breast Imaging Specialists - Proof that their previous emails to collect payment were only received 6/29/23

Proof that their previous emails to collect payment were only received 6/29/23

Breast Imaging Specialists - FTC complaint submitted.

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FTC complaint submitted.

Shreya Soni, ND - Shreya Soni, ND, with the Naturopathic Doctor's Oath. Taken during her white-coat ceremony at the Canadian College of Naturopathic Medicine

Shreya Soni, ND

4.9(27 reviews)
1.7 km•Cambrian Park

I have been working with Dr. Soni for almost two years now and it has been life changing. She is…read moreincredibly kind, skilled and attentive to helping me address my health goals and I perhaps for the first time in working with her have felt hopeful about my health. With her years of experience and expertise, alongside tailored testing, she has helped me address a variety of challenges related to endometriosis, gut health and hormones. I highly recommend people work with her if they want to actually see a difference in their health and feel truly supported and listened to in the process.

I sought out Dr. Soni because I had a persistent yeast infection. I will start with the good:…read moreDr.Soni clearly cares! She is the only initial doctor that ordered tests to determine what "kind" of yeast I was facing, as it was resistant to the most common medications. However, after 2+ years of working with Dr. Soni, eliminating sugar, gluten, dairy, and going on every single diet you can even imagine...15+ supplements daily, mental exhaustion from the toll this horrific infection was having on my relationship with my partner, pain with any form of intimacy which led to exceptionally limited intimate moments with my partner as everything constantly burned and itched, encouragement from Dr. Soni to move out of my house because she was convinced my issue was stemming from mold (all mold tests came back negative in my home and body), I finally decided to go to another practitioner. Shame on me for not doing so sooner, but we put our trust in doctors to encourage us to seek other help if they simply don't have the answers. The next doctor I saw told me that the meds Dr. Soni had me on would not treat the issue, as they were taken orally and needed to be used as a suppository, given the infection. My new doctor prescribed the correct medication and in one week I was yeast free (and still am, months later!). I WISH I could have these past 2+ years of my life back and the $50k+ I spent on treating a YEAST infection. Lesson learned - always get a second opinion. I hope I can encourage others to do the same if you aren't finding the answers to your medical issues. UPDATE per doctor's response - I have NOT moved homes. That was a recommendation per the doctor that I was not willing to make as I did not believe mold was the issue. I was correct. I am not sure why that was extrapolated from my statement. The $50k was inclusive of doctors appointments, labs, treatments, not moving. Happy to provide receipts (this was inclusive of other doctors since I did not get the help I needed in the first place). Per my new doctor - This was a simple issue that just needed the proper treatment in the first place.

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Shreya Soni, ND - Take a step into a world of possibility, health and happiness, a world where you are given the tools to take charge of your health.

Take a step into a world of possibility, health and happiness, a world where you are given the tools to take charge of your health.

Shreya Soni, ND - With Naturopathic Doctors from India at the International Congress of Naturopathic Medicine in Barcelona in 2015

With Naturopathic Doctors from India at the International Congress of Naturopathic Medicine in Barcelona in 2015

Shreya Soni, ND

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Exclusive Radiology Staffing - diagnosticimaging - Updated May 2026

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