I went for an abdomen ultrasound and got a callback from Dr Raman in next couple hours discussing…read moreabout my reports. Dr Raman is very knowledgeable, expert and very importantly, empathetic and listened to all my concerns and replied to everything to my satisfaction. I have never seen this level of treatment anywhere else. Staff is nice and listen to concerns faced and do due diligence in their work. They truly care about their patients. I will consider going there again and also recommend to others for their radiology tests.

I would definitely recommend this place. Having a radiologist in the room during your exam and not…read morebehind a computer screen was SUPER helpful for why I went there. Having someone to openly discuss care with (even though my regular OBGYN wrote the referral) was a game changer. Yes, the parking was strange. Yes, the party happening between my legs in stirrups with 3 people was... different. But truly having a dialogue with medical professionals in that situation really made all the difference. I left with answers and feeling confident as to how he got those answers in real time.

Had a pretty good experience at Valley Radiology Ciro, though a couple things to note…read more Was leaning toward a 4 star because they got me in and out quickly, front desk person was effective and pleasant enough; would just really like the ability to make appointments for x-rays (that would've put them into 5 star range) but walking in ended up working well, at least before 10 AM. I called the week before to ask a couple basic questions and while they didn't pick up the first time, I got through the second time and they quickly answered my questions, which was nice. Taking a star off for the x-ray tech Kelly...saw him mentioned in multiple other reviews (older balding man, not heavyset) and instantly felt the vibes that were putting people off. He was abrupt, dismissive of others, full of himself, gave me a strongly coded shut up (it was a 'stop talking' but in this demeaning way) the first question I tried to ask... Within a couple minutes it was blatantly obvious I was dealing with a full blown narcissist, but at least a narcissist who was quick and effective at his job. Got me out in a couple minutes, with a side of heebie jeebies from his personality. Bedside manner is part of being in healthcare and he lacks it, but he run machine good.

Had an appointment at 9:20am and arrived at 9:30am. VRI turned me away and said that because I was…read morelate I cannot be seen. I understand that however; front staff could have at least checked with the technician if they could have still seen me. Worst front desk staff, she was rude, unfriendly, rolling her eyes talking on the phone to another patient. Worst customer service. Called 3 times to get a call back from a manager and left messages without any call back. Yet it's ok for VRI to cancel my initial appointment I scheduled 8 weeks in advance and I was understanding, but no one could be understanding of me being 10 minutes late????

Bodyspec provides such a great service. I was in and out of the Santa Clara location within 10…read moreminutes, my technician Randolph was very knowledgeable and personable. I've compared my results to my at home scale and the difference is crazy. Seeing how inaccurate my scale is at home baffles me. Would highly recommend bodyspec for anyone that is interested in data of their body or looking to see their full body composition.

They sign you up for a "membership" without telling you. Recurring charges show up on your credit…read morecard, then they claim that you "signed up at checkout". Who needs a body scan every few months? They never mentioned a membership at the location. Never at checkout or any other time. Their emails never mentioned membership. They should be sued under DTPA.

I just got off the phone and spoke with Paul and overall I'm going to give him a high 5, or 100…read morefor his quality of care and overall his patient and great customer service. Thank you Paul.

The visit went fine. Doctor was patient and really paid attention while I explained my symptoms…read more They offered a few suggestions and explained what might be causing the issue. Front desk was friendly too. Felt comfortable asking questions and got clear answers without pressure.

I had one well managed scan with polite professional service and one that was mismanaged with poor…read morecommunication, a scary/verbally abusive technician, and little direction as to what to do and what will happen next. Let me tell you what's depressing. Going for a major scan like that and having a quiet 'meanie' manage things. Wouldn't wish that on my worst enemy. Just hope you get the good and kind technician!

Excellent service from start with scheduling and the service given at registration to the actual…read morePET scan I had. All procedures were explained ..felt very comfortable..great experience Thank you all

The front desk people were pleasant and helpful. The…read moreultrasound specialist also was pleasant and thorough, maintaining her pleasant attitude as she described what the imaging in this area was able to accomplish. She continued the discussion while I cleaned up and then dressed afterwards. The report was ready on line the next morning.

I am super claustrophobic and anxious, so I was very nervous about going in to get an MRI. Maria…read moremade me feel so at ease, and when I freaked out and asked to get taken out of the machine she just talked to me and let me take a couple of breaths before starting again. I really appreciate how patient she was with me, she made my whole experience not as scary as I had pictured it. THANK YOU.

Had to have my lower jaw scanned in preparation for gum surgery in a few days. The reception staff…read morewas helpful and courteous and my technician, JoLynn, was knowledgeable, efficient and personable. There was no waiting, the procedure was quick and easy and I was on my way. Very pleasant experience.

From the owner: VIP Diagnostic Imaging utilizes Cone Beam CT technology. This technology acquires 3-dimensional…read moreimages of the facial anatomy with far less radiation exposure to the patient than the traditional CT scanner with traditional techniques. The radiation exposure savings can be up to 80% of the standard CT dosage. We adhere to the ALARA principle, which stands for "As Low As Reasonably Achievable". In other words, we use as little radiation dose as possible in order to answer the clinical question. To the patients, our friendly staff and welcome environment provide a very pleasant experience. To the physicians, we provide high quality images and interpretations.

I want to tell everyone has awesome this place is... Only…read morebecause of Angelica.. She was not only awesome but she made me feel so at ease doing this scan. I hope more that her bosses see what a great asset that she really is. Thank you Angelica for the great experience had with you Debbie Carrara

Came for a DEXA scan, mostly just out of curiosity and for funsies. Was pleasantly surprised, the…read morescheduling time was pretty low. It was also very chill at the office, the staff was friendly, there were no other customers there. The scan tech was very nice, explained everything beforehand and the scan was very relaxing. The results came before we got home. Now I have to work on my bone density, boo.

I would like to say that Joseph is one of the best there is in helping others. On this particular…read moreday, I was feeling very worried about my condition and really wanted to get an ultrasound in order to make an emergency decision. With the weekend coming up, I was unable to reach my own doctor and even Urgent care was booked for the rest of the week. I checked on Yelp and found Josephs great reviews and sent him a message about my condition. He immediately responded and told me he could make time at the end of his work day to help me do the ultrasound (knowing my condition). Whats really great is that I could pay out of the pocket at a great price without worrying about my medical insurance limitability, which most places will not take. On the same day, I drove to his office in the afternoon and met him. I told him about my worries and he was just so understanding, comforting and told me he would do his best to find any issues and would even provide a note to emergency in case he found something that needed immediate attention. As we went through the ultrasound he kept reassuring me about things, and did a super thorough scan of the area I was concerned about. He provided me with a lot of information, including images I could take home and a report that was sent to me within a few hours. I learned a lot about the scan and felt like I was under the care of someone who really wanted me to pull through. I feel he goes 100% in the work he does! I'm very grateful Joseph was there for me on this day and I don't know how I would have coped if I didn't find him here on Yelp. He is one of a kind and one of the Best there is in service and caring for patients. All around super cool person and truly a gem, Blessings!

Just had an abdomen ultrasound done today by Joseph who I found to be very professional,…read moreknowledgeable and friendly. Joseph has over 20 years of experience and it shows! He was very informative,answered all my questions, and explained the images with details. Smart Health Screening is an out-of-network provider under my insurance but I decided to go with it because nowadays honest and genuine customer care is hard to find. Keep up the great work Joseph. I highly recommend this business.

There was a breakdown in the pre-appointment process. While my initial submission was missing a…read morediagnostic code, this was not flagged to me in advance. Instead, I was only informed upon arrival, which created avoidable delays. At that point, I immediately provided the complete order from Stanford via the patient portal. However, staff asked for a paper copy (non-existent as this was ordered via virtual visit) and proceeded to seek verbal confirmation from Stanford, which did not seem necessary given the complete documentation available. As a result, the visit took approximately twice as long as expected. Additionally, I was asked for clinical details (cholesterol, family history) prior to the CAC without explanation, which felt outside the scope of the imaging. Suggested improvements: * Proactively review and flag incomplete documentation prior to the appointment * Accept digital physician orders from established systems (e.g., Stanford portal) without requiring redundant paper copies or verbal confirmation * Limit or clearly explain non-essential patient questions These changes would significantly improve efficiency and patient experience.

I had 3 MRIs here yesterday with a lovely new mri tech lady Virginia I believe, and her partner…read more They were both super nice, friendly and helpful during the whole process . Everything was timely and clean and I appreciate their patience with me