We had a Deep Clean service and #22 Yanira & team did an excellent job! They were thorough and…read moremeticulous, while also being efficient and professional. Would highly recommend KLEEN if you need your house cleaned!

Have been using KLEEN a few times for deep cleaning during the past three to four years. The teams…read morewere thorough, meticulous, and attentive in their cleaning. They wiped walls, cupboards, and baseboards. One time, they reported and pointed out termite droppings in a room not frequently used. The past year, the house was not occupied, the toilet bowls were grossly water-stained. Was extremely surprised and pleased how spotless and bright the toilets became. The teams are punctual, friendly, professional in their work, and efficient. They bring their own cleaning supplies and vacuum cleaner.

Booked with Carmen on Friday and on Monday she sent out two nice ladies to clean my condo. They…read morearrived on time and were there for three hours @ $80 per hour. They did an excellent job and worked very hard -- doing mostly a deep clean of the kitchen, bathrooms, etc. I don't speak spanish but their english was certainly good enough that I was able to communicate what I needed. I would recommend them to anyone needing either a deep or regular cleaning job. They are located out of Burbank but came to Pacific Palisades (which other cleaning companies wouldn't do). Not sure why -- the fires are out! Thanks Carmen!

We've had them come out three times now to clean our 2 bedroom 1 bath home. I book with Carmen…read morethrough text and two women come to clean. They're really friendly and calm, and they always say hi to my dog lol. The first cleaning was a deep clean and it was honestly cleaner after they left than when we first moved in. I also asked them to do all the blinds that time, something that normally takes me forever, and they did it so fast, and it was so clean, it was such a relief. The next two times were regular cleans before parties, and each of those took them about 3 hours. For each clean, I pay somewhat more than what a few of my friends do, but they do such a great job so I haven't minded.

The bookimg process was super easy. I actually used Yelp projects to find them…read more Two lovely women arrived just before the 1-hour window I was scheduled. Karina asked me what I needed and they went to work. They did an amazing job. They were super nice and very efficient. Outsourcing for a deep clean was well worth the money. I'll definitely use them for the next cleaning project I might have.

Great quality work! Communication was smooth and price was fair. Glad they set expectations…read morebeforehand. I initially thought it would take much longer when I booked but they finished right at the projected time. They were efficient and since I was there they made sure to check with me directly for any particulars. Would highly recommend their service.

Absolutely amazing! My husband and I both go to school full time, so between school, studying, and…read moreeveryday life, keeping up with a deep clean can be a lot. We decided to hire Natalie's Cleaning and I'm SO glad we did. They did such an amazing job with our apartment. Everything looked and felt so clean, and you can tell they really took their time and paid attention to the details. Walking back into our clean home honestly felt like a weight had been lifted off our shoulders. Now my husband and I can actually relax this weekend instead of spending our free time cleaning. They were also very kind and professional, and the price was completely worth it for the quality of the work. We will definitely be using them again. Thank you so much!!

Fantastic and thorough cleaning!…read more Bravo for a job well done and great customer service! They even do windows!!

I had great experiences with Nazaria, Iuliia, and Darya. I needed to move into an old house that…read morehad partly abandoned by my contractor. There was wood dust on the ceiling and walls and every crevice from the floors being refinished. It was the hottest day of the year and there was no AC or lights in the house because of the construction. I had a lot of family issues and could not clean myself. The team came back 3 times to make sure everything was spotless, and were so kind and friendly about it all. I am so grateful to them. I will be calling again next time I need cleaners.

I contacted Cleaning In LA to do deep cleaning in a long-neglected bathroom and Nazira was very…read morequick to respond, provide estimates and a day/time to schedule right away. Zara arrived soon after and did an excellent job. My sibling let Zara in since I was in the office but Cleaning In LA kept me informed throughout the process. The work was excellent and the rates were fair. I hope to schedule them again in the near future.

They did a great job cleaning my apartment and they were quick as well. I will definitely be…read morebooking with them very soon! 5 stars!

I don't like giving bad reviews but my experience was so horrific please be warned. Eva scheduled…read morethe cleaning but makes changes as she wishes. Told me a cleaner wasn't coming, then sent one, then cancelled her on her own accord and then charged me. Treated the cleaner terribly and was extremely dishonest about the circumstances even tho I had text proof of what happened. Refused to pick up the phone or answer any emails to resolve. Beyond terrible. She should be fired. This business should not be supported or avoid resolve this or fire her.

They did a great job of cleaning my apartment particularly the carpet, kitchen, and oven…read more I would work with them again. I highly recommend to anyone look for a pretty affordable cleaning service.

*Edited to reply to business at end of my review…read more I hired this company to perform a move-out cleaning on an empty home. The scope of work included cleaning a 3700 square foot house. I gave the owner the details of the job. The estimate I was given was 6 hours at $79 per hour for two workers. The two workers arrived on time and were pleasant. Unfortunately, the rest of my experience was extremely disappointing. The house was completely empty. The four bedrooms and three bathrooms upstairs had just been freshly painted and there is new flooring throughout all but two bathrooms upstairs - installed that week. My husband and I were the only occupants of the home, with weekly housekeeping services throughout the eight and a half years we lived there, so the overall level of dirt and grime was minimal, at best. Approximately five hours into the job, I contacted the owner to ask how she preferred to be paid. At that point, I was informed that the workers had only completed the upstairs portion of the home and would need approximately four additional hours to finish the job. What troubled me is that at no point during those five hours did anyone contact me to say the project was running behind schedule or would significantly exceed the original estimate. The owner later told me that her workers had been sending her photos during the day, including photos of a dirty windowsill, a toilet, and a pantry shelf. However, the pantry shelf that was photographed was not even cleaned, as it was in the kitchen. If concerns existed about the condition of the home or the amount of time required, those concerns should have been communicated to me immediately rather than after five hours had already elapsed. I found it very difficult to understand how two workers could spend five hours cleaning four empty bedrooms with fresh paint and flooring and three bathrooms and still be only partially through the job. Based on the amount of work completed, I felt the request for an additional four hours was unreasonable and completely inconsistent with the original estimate. The conversation that followed became increasingly frustrating. I became upset and raised my voice because I felt I was not being heard. The owner repeatedly interrupted me and would not allow me to finish speaking. Eventually, she hung up on me. Afterward, I sent messages explaining that I did not believe the amount of work completed justified the time being billed. Rather than attempting to resolve the disagreement professionally, I felt pressured and intimidated by repeated references to threats of legal action. I had requested that she call my husband so that they could come to a fair and equitable solution. She refused to do so. The following morning, the owner requested my last name and mailing address by text message. When I did not respond, she later texted personal information about me she found on the internet. I found this behavior disturbing and invasive. I have no issue paying for work that is performed. My issue is with the vast difference between the quoted time and the actual progress made after five hours, the lack of communication while the job was underway, and the way the disagreement was handled afterward. While the workers arrived on time and were courteous, the overall experience left me feeling frustrated and taken advantage of. I would not use this company again, and I would encourage prospective customers to obtain very clear written expectations regarding estimated hours, progress updates, and billing before work begins. * A final clarification. At no point have I said that your employees should not be paid. In fact, I offered to pay for three hours because I believe people should be compensated fairly for work performed. The issue has never been whether work was done. The issue is whether the amount of work completed justified the amount of time billed. Because the workers were alone in the home, I cannot know exactly how every minute was spent. What I do know is that after approximately five hours, the progress reported to me was far less than I reasonably expected based on the original estimate, the condition of the home, and the scope of work completed. I also note that you never personally inspected the property. While there was some dust from newly installed flooring and carpet, I disagree with your characterization of the home's condition. Reasonable people can disagree. My review reflects my honest experience, and I stand by it.

I requested a deep clean of my full home, and gave the office all the particulars - i even sent…read morephotos of each room labeled with which room it was. One of the labeled rooms was a "home office". I was given a reasonable quote and scheduled my service. The cleaners who came were polite, capable, on time. They cleaned to my satisfaction, taking a really neglected home to sparkling. In our walkthrough before the team left, we noticed how attentive to detail they were...and then we go to the home office. Which they had not touched. They kindly reached out to their office for guidance as they were told we had 4 bedrooms and the office would have been a fifth bedroom. The office said it was not included - even though their quote was based on my photos, which were clearly labeled and clear to see were of that space. I refused their offer to do it as an add on (I paid you a reasonable fee for my whole home already...this is not reasonable). I was happy with the team of cleaners, not with the decision makers in the office...

They worked really fast and left no stone unturned! We called them in the afternoon and they came…read morethe very next morning. It's been over a week and everything is still sparkling! Would recommend, great price for 3 people @ 3 hours.

Great service, they were professional and efficient, and also very responsive in their messages…read moreleading up to the service. Fantastic prices, too. They had a bit of a drive considering my apartment was in Santa Clarita, but they're clearly well prepared and actually showed up a little early! I was in a tight crunch to move out of my apartment, and while I had time to pack, I needed help getting the apartment clean so I could get my security deposit back, and they sent three ladies over who were very efficient and coordinated. Definitely recommend them to anyone needing a move-out cleaning service!

We requested a deep cleaning. The price was fair. Three ladies showed up timely. They cleaned 2…read morebedrooms and 1.5 bathrooms plus the kitchen, dining room & living room in a little over 2 hours. They did a great job on the bathrooms. Kitchen wasn't great. We had requested that they clean under the stovetop near the burners along with pulling out the stove & cleaning behind it. They did a good job behind the stove & even pulled out the fridge & cleaned behind it. However, under the stovetop near the burners wasn't great. Also, they dusted the ceiling fan but didn't clean it, so there were lines of dirt remaining. When I sent them photos of the few items, they came back the next day and did a better job cleaning the ceiling fan & under stovetop. They are very responsive and stand behind their work, which I appreciate.