We had a really good experience at American Furniture Warehouse. The service was extremely friendly…read moreand knowledgeable with each product. Nobody was trying to press us, or pressure us into buying something we didn't want. We got an item that was on special clearance so we got a really good deal on it, and we are thankful for the promptness that the crew showed. We'd recommend to anyone looking for furnishings!

Very disappointed with my mattress purchase from American Furniture Warehouse…read more The mattress has caused ongoing back aches and other body pain instead of providing proper support. A mattress should improve sleep, not create health issues. The warranty claim process was extremely difficult and frustrating. Filing a claim took far too much effort, and when an inspector was finally sent out, it felt like the decision had already been made before he arrived. My claim was denied because he said he found a stain on the mattress, which came across as a convenient reason to reject the warranty rather than a fair inspection. I would not recommend American Furniture for mattresses or major purchases. As a social media influencer with millions of followers, I believe in sharing honest experiences, and I will be releasing a full video soon detailing this experience so others can make an informed decision. ----------------- Response to AFW comment: Hello, Thank you for the response, but I respectfully disagree with how this was handled and would like to clarify a few points. While the mattress is over five years old, that is exactly why a long-term warranty matters. Normal use over time should not automatically invalidate a warranty claim, especially when the primary issue is loss of support causing back pain and physical discomfort. Also, to be clear, there was no major stain on the mattress. The claim was denied based on a minor mark that does not affect the structure, support, or performance of the mattress, which was the actual concern being reported. When customers purchase a mattress with a warranty, it is the store's responsibility to clearly explain what can void that warranty at the time of sale. It was never explained that a minor, non-structural mark could result in a complete denial years later, regardless of the defect being claimed. The issue here is not whether mattress covers are recommended. The issue is that the warranty process felt designed to deny claims rather than fairly evaluate them. The inspection appeared predetermined, and the stain was used as a blanket reason to dismiss the complaint without addressing the actual problem of support failure. Saying this is "industry standard" does not make it acceptable. Customers reasonably expect a warranty to protect them from defects, not to be nullified by common, non-structural issues after years of normal use. I am sharing my experience so others can make informed decisions, and I will be releasing a full video soon detailing this process and why it felt unfair and dismissive.

I took the time to re-download yelp just so I could make a review about the gentleman who helped me…read moreout at this Leslie's Pool location on 75th ave. His name is Joseph, and he went above and beyond for me without expecting anything in return. Here's the breakdown. I'm replacing a 400 watt pool light - he told me the price and it was much higher than expected. I asked him if there were any cheaper options, and that's when he told me that he would call around for me, and then call me back. Well when we got off the phone, I was thinking to myself, "I'm not going to get a call back." To my surprise, he followed through. Thanks Joseph for being a man of your word and a true serviceman to the community. Customer service like this deserves to be recognized. Thanks again Joseph!

went here looking to buy something for my pool and got completely ignored. I kept trying to get…read morehelp with no success but the moment someone else walks in they rush to help them. Terrible service and completely ignored me.

My mother gf and I visited Sale Sumo for the first time and was really impressed by Luis and the…read morerest of the team. Luis' level of service was top tier. From the moment I reached out Veronica and Luis were attentive and made sure all my questions were answered. Communication was clear and painless. Even helped me find other things I needed for other projects. They handled every need efficiently and supported me every step of the way. It's rare to find such genuine care and professionalism these days--I'll absolutely be coming back and recommending them to friends and family.

OK, I've been here three times now spent 1 to 2 hours each time and so far haven't bought anything…read more Number one make sure you have a cell phone that you can look things up on Home Depot because that's how you find the prices. Unfortunately, I have to be in a Wi-Fi area in order to use my phone like that. And they don't have Wi-Fi. I needed very specific things size wise. And you're not allowed to open packaging but when you pick up a lamp and you lightly shake it and you hear broken glass, but you're not allowed to open up the package and see what exactly broke why bother buying it at half price if you're not gonna be able to use it. This happened repeatedly also I was looking for a specific size bathroom medicine cabinet. Since much of the writing on the boxes didn't have dimensions, and I couldn't open the boxes because it's against the rules. I could find boxes that I think might've had the right sized item inside but I really couldn't take the gamble especially when I can't see if they're scratches or dents or a door ripped off, etc. I think the only thing I will come back here for is tile. If you're doing a craft project and you need a few pieces of tile or you're doing something special to cover a table top and you only need a few feet. This is the place to come for the tile. Unfortunately, the majority of the tile is not labeled and not priced and I hate having to run up to the counter every single time I find something to find out how much it's gonna cost. It's just ridiculous. I found a similar place, not too far away, where the people don't mind if you open the items to look at them and they will even go so far as to take a light fixture and wire it to a test area to show you that it works. So I think I will keep going to this other place instead.

Let's get something straight right now--I'm a retired military veteran, and I absolutely expect…read moreprofessionalism and excellence from people in their chosen field. From start to finish, my experience with Moon Valley Nursery in Avondale was not just good--it was beyond exceptional. Honestly, 10 out of 5 stars isn't even enough. Wesley Erwin, the sales rep, set the tone right away--professional, knowledgeable, and genuinely invested in helping me make the right decisions. I am wheelchair bound and not knowledgeable about AZ plants and trees. BUT Wesley took time and care and walked us through every single little question we had with a smile!! Wesley even put me in a UTV vehicle to drive us around the entire lot as we looked and quizzed him!! He is a wonderful man with a big heart and a love for his job! Then came Javi and his planting crew, and that's where things went to another level. Javi may be a young man, but he carries himself with the pride, work ethic, and integrity of an old soul. You can hear it in his voice, feel it in his handshake, and see it in every detail of his work. That kind of character is rare. His crew? Fast. Efficient. Respectful. And genuinely friendly--something you don't always see these days. They worked hard, worked smart, and treated me with real care and respect as a disabled veteran. Because of this team, Moon Valley Nursery has earned my loyalty--no question about it. If you're looking for top-tier service and people who truly take pride in their work, this is the place. These guys are the real deal--the best of the best.

Ordered a fruit tree. It arrived so dehydrated and beaten up that I can only assume it had just…read morereturned from a stag party in Vegas. One branch was hanging outside the truck and had been stripped clean from the freeway drive to my place. A few other branches were broken. I took some photos and called Moon Valley. The manager invited me to come pick out a new tree. Fair enough. But when my wife and I show up the manager has a salesperson deal with us while he sits slumped in a chair, hands stuffed in the pockets of his hoody, and sun glasses on. He does not greet us. Does not remove his sunglasses as any professional would. And there is no apology. Instead, he pouts like a nine year old who just had his e-bike taken away.. I wouldn't even bother posting this review if it weren't for the pissy manner were treated by the guy in charge. So here is what I want to say 1. It's not the customer's fault when you deliver a sickly mistreated tree. 2. If you feel expectations are too high then don't charge the highest prices in the valley. 3. If you feel your prices are right then bring your service up to match them. My experience was at the Avondale location. For all I know the other Moon Valley locations have a better grip on customer service.

I bought a bedroom set from this store. I had a malfunction with it. The people at westside…read morefurniture fixed the problem the next day. No hassle at all. I would recommend this store to anyone. Very good prices and friendly people. Thanks again

Great experience, sold my furniture at great prices, beautiful store, employees friendly and…read moreexperienced!!!

Yes, yes yes!!!!! They have beautiful, healthy product AND the friendliest girl who helped me named…read moreHeather! I stopped in for a quick gift for my niece (and self) and was very disciplined Not to buy the entire store! I did pick up some basil and rosemary!!! The prices were better than those big "Box" stores! Sooo happy!! They also have a cute little bathroom available! I'll definitely return!

First time at Elgin and I was impressed. It can be a long drive to Elgin if you live in the east…read morevalley as I do but it may be worth the drive if you are looking for specific items. They have lots of choice for the serious gardener that you cannot always find at big box stores. One thing I like is that the nursery is smaller but it is chock full of goodies. Be sure to talk to the staff and tap into their knowledge, their recommendations and advice can be gold.

I've came in here literally everyday since they opened to see what they have. They have some pretty…read moregood stuff but some of the clothing is pretty pricy but it's really good quality and worth it. I've came across mostly all good customer service except for one guy when I asked him if they had anymore Elvira shirts in the back that are a medium and he said it will take him forever to look so I just took the large because I know it will shrink once washed.

I'm at the store at 8:30 AM on Saturday. Store hours say the store is suppose to be opened at 8:00…read moreAM. People are the door waiting and even a spirit employee is unable to get in to the store. Horrible experience

Grainger is good... They have a lot of stuff but it's expensive. They are somewhere between a four…read morestar and five star rating so I'll give them a five. Call or order online ahead of time and then use will call

This place should never be thought of as a last resort, it should be a first!!!! You can always…read morefind what you may be looking for and find things that you never thought anyone stocked. Grainger always has great service and everyone at your local store knows their stuff!!!! I have been dealing with Grainger for a very long time and all I can say is that it through out the years their inventory and customer service has grown to a perfection!!!! Next time you need anything for your project or repairs , do yourself a big favor and look up Grainger!!!! YOU WILL FIND WHAT YOU NEED!!!!

I searched for months, looking for a living room set that I loved. I finally found it here- along…read morewith a dining set that I have been wanting for about 2 years! I stopped in three times, total. The first time, I don't remember who helped me. She wasn't really grasping what I was looking for, just kinda following me around. The second time I came in, Karla helped me. She spent a tremendous amount of time helping me find these pieces and getting me all possible discounts. I was unable to get the sets that I wanted initially (my own credit issues), however on the second visit, we were able to get me all of the pieces I wanted. This will definitely be the first place I stop when I'm looking for furniture, and hopefully Karla is there to help me! The only reason I'm not giving 5 stars is because of the time it takes to receive items. I have been waiting a little over 2 weeks so far for two sofas, a coffee table, dining table, and four chairs. I will edit this review as necessary. First edit: 6 weeks later and I still have no furniture. I was told initially that it would take a maximum of 4 weeks for delivery. Now I'm being told that I would be called for delivery the week of the 13th, a total of 8 weeks from my date of purchase. I am not editing what was previously wrote but I will definitely not be shopping at this establishment any longer. I am hoping the quality of the furniture justifies the three stars that I have given, however I will edit my review again after delivery.

I'm disappointed by my experience at this furniture store. When I initially walked in, two salesmen…read morelooked directly at me but did not acknowledge or greet me. The atmosphere felt uncomfortable, and after noticing what seemed to be another staff member making a remark while looking in my direction, I chose to leave because I did not feel welcomed. Wanting to give the business the benefit of the doubt, I called afterward to see if perhaps there had been a language barrier or misunderstanding. I spoke with Liz, the cashier, who was exceptionally professional, kind, and helpful over the phone. Because of her professionalism, I decided to return to the store to calmly express my concerns in person. Unfortunately, that experience was also disappointing. While I was explaining my concerns to the general manager, one of the salesmen involved appeared to be smiling or smirking, which made me feel as though my concerns were not being taken seriously. Aside from Liz, the overall interaction felt dismissive and unprofessional. Customer service should make every person feel acknowledged, respected, and welcome regardless of who they are. I truly appreciate Liz for her professionalism, but the rest of this experience fell far below what I would expect from a business serving the public

The aisles are almost always cluttered when I visit. Shelves are stocked, but the overage just…read morehangs out in the aisles. They do have what I'm looking for at the time of my visit. The staff are friendly and checks in regularly. Accessible parking and entrance.

The worst of the worst. For two weeks the company scheduled a delivery and when the day came for…read morethe delivery upon checking what window of the day it would arrive, I was told it was not scheduled for that day. A new delivery date was scheduled and again, no show. Wasted all day waiting. 4 times.