I sincerely wanted to give my business to the locally-owned store. When I pulled up there were NO…read morecars in the parking lot; I honestly thought they were closed. I was sitting in my car and looking at the hours posted on the door when I noticed a sign announcing in a really snotty tone that they're required by "our LOVELY government" (I believe that was the wording) to ask you to wear a mask. It continued: with wording indicating that if you can't wear a mask because of medical reasons, our "LOVELY government" prohibits us from asking about your health, so we'll just assume that either you can't wear a mask, or you want to exercise your freedom by shopping at a store with like-minded people. I didn't even get out of my car. I called later to tell them that they lost business because of their sign. The man say, "Okay," and hung up on me. THIS is why we keep ordering stuff from Amazon. As of today, 548,000 Americans have died of COVID. Please wear a mask. Please avoid stores that politicize basic science. These people should be ashamed of themselves.

The customer service here is not great. When I went in today, the entire staff is standing around…read moreat the register instead of checking on customers. That's fine, not too crowded today, but when I came up front for some help, I asked if the guys standing there worked there (it wasn't obvious to me) and the guy that answered rolled his eyes at me and said yes he worked there in a snotty tone. I asked for a part and he says isle 10, midway on the left, but couldn't be bothered to help me out. He pointed me to sink washers, which was not want I wanted since I needed a part for a gate style shut off, not a sink valve so had anyone bothered coming with me, he would have maybe figured out what I was looking for To give a positive call out, the ladies at the register are friendly and helpful. The floor guys are neither friendly nor helpful.

This place really rocks! Prices are excellent, great selection, and very friendly staff. Carly…read moreanswered every question I had and clearly explained the process. If you are in need of landscaping materials I highly recommend going here.

Staff have been fucking rude to me every single time I've been there because I am young…read more I've spent well over thousands on my account and every time they service every other person before me. I would rather drive to Elizabeth to get the service I get there than to deal with the rude front desk people any longer. Waste of time and money.

Responded quickly and handled all the Xcel rebate--they even deducted it from the invoice so we…read moredidn't need to lay out more $$ and then wait for the rebate. We previously got a quote from a company that was really hard to get through to. When I finally got that estimate, it was twice what Insulation Nation quoted us, and we would have had to submit to Xcel itself. The employees that arrived were professional, helpful, courtous, and highly competent. I recommend!

Fair pricing and Josh and the crew that went out were professional and polite. Appreciate the…read moreballpark estimate before coming out to give a quote.

Poor client care. We called and agreed upon a time and place for some siding repair that we needed…read moredone. They no-showed, wouldn't answer phone calls, and then blamed the client (us) for no follow up saying that was why they didn't show up. Wouldn't recommend trying to book an appointment with this company due to their lack of client care and personal responsibility. Follow up to the response from the owner: they did not request our address. They texted us their name from the company and nothing else. Not only a lack of responsibility but a liar too.

They replaced my garbage disposal. Reasonably priced, great communication and very professional. I…read morewould use them again when I need work done.

I've had an excellent experience with Builder's Outlet purchasing Jeld-wen windows and doors for a…read moreresidential project. Lead times were kept on track. High elevation glass was able to be sourced. Prices were excellent compared the the window/door companies in our local mountain community. Definitely worth checking them out to see if they can help your next project. Ask for Scott- he's wonderful to work with!

visited Builders Outlet back in May 2024 as we were in the middle of replacing our floors in our…read morehome and needed to upgrade the existing baseboards in the main floor. We were looking for baseboards that were classic (Victorian) to match the other molding and casing in our home. We also wanted something that would be taller than 4" inches, to give the new flooring the pizzazz it needed. During my visit to Builders Outlet, I was able to get an idea of the different baseboard profiles that they could ordered for me. The salesman was also very helpful and patient and the price was very competitive. Best of all, the order that I placed came in within 4 days, which kept our project on target. The material was also flawless and in excellent condition. In all, a very good experience- I highly recommend Builders Outlet for your baseboard purchases.

Jonathan and his crew do an amazing job on your floors. We had a very unique request- my husband…read morewanted the FC Barca soccer colors. Jonathan referred us to the flake makers so we could identify the right colors and combination that we wanted for our floors. My husband absolutely loved how it came out, and I love that they do all the right steps to protect your floor and offer a lifetime warranty (they use epoxy and polyaspartic). It was also very easy to schedule the work with their team, and they offer several payment options. The work will take 2 days FYI and is also weather dependent. It was pretty cold (but not snowing) when they did our garage. I would highly recommend them to anyone who wants their garage floors treated!

Jonathan and his crew do an amazing job on your floors. We had a very unique request- my husband…read morewanted the FC Barca soccer colors. Jonathan referred us to the flake makers so we could identify the right colors and combination that we wanted for our floors. My husband absolutely loved how it came out, and I love that they do all the right steps to protect your floor and offer a lifetime warranty (they use epoxy and polyaspartic). It was also very easy to schedule the work with their team, and they offer several payment options. The work will take 2 days FYI and is also weather dependent. It was pretty cold (but not snowing) when they did our garage. I would highly recommend them to anyone who wants their garage floors treated!

Last year, durning Covid, we built a new deck and I have been meaning to review and thank Josh and…read morehis company Specialty Wood Products for all of their fabulous help, advice and service. They have excellent and superior products, TimberTech, KDAT lumber, Ozco & Simpson hardware, Vycor, RDI Posts & rails, etc. We are so happy and pleased with every part of working and buying from them, their delivery and over the top customer service and staff! Truly the very best and have and will recommend to many other friends and clients. Again, Thank you! Michael & Laurie, Colorado Springs

So after the negative experience I had last time, I decided to try them again in hopes for a better…read moreoutcome. Nope. I ordered 3 pieces of lumbar/decking, 16' long and 12' long pieces. I show up to get them and they had 20' pieces instead. Said that's all they had and they could order again if needed. I said that's why I waited a few days is because I was told this was being ordered from the vendor for those specific lengths. Asked for a manager. Nicely enough he only charged me for 16' lengths but I still ended up paying nearly $40 more for the additional lengths. I left a message for Allison who was the salesperson that told me she could get the 16' and 12' lengths from the vendor. Let her know I was frustrated that she would not contact me to let me know this before making the trip out there to find otherwise. She left me a message stating she ordered what she thought would be best for me! I mean really? How do you know what is best for my situation? Never apologized to me, just told me I had a negative attitude about it. Well yes, this is second time I show up at this business to find out they don't tell the correct information to begin with and then have the attitude that well if you don't like it you can go somewhere else or pay the additional fees for what they have or got instead. Done for good. This place is become pretty bad and bad attitudes there. Lesson learned.