If I were you, I would stay away. She is as expensive as a plastic surgeon or dermatologist, so go…read moreto them.
I am not unreasonable; I understand the risk of under-eye filler and that this can happen. But it's the way the situation was handled that bothers me. She pushed a product that she knew wouldn't help fix her own mistake, gaslighted me, and gave me the runaround. Is this someone you want to do your injections with?
I have been a member of their monthly club for over a year, and I've noticed several unprofessional events here and there. The last straw was when I got under-eye filler. I started to bruise immediately, and Dr. Desai blamed the bruising on my body(gas lighting); some of it was from me bruising easily, but most of it was from her messing up during the injection, which led to a black eye. She pushed a $50 topical product on me, knowing that wouldn't do a thing to help the black eye. Please see the first photo below.
I had a black eye for two months after the injection that has still not entirely gone away; when I sent an email, including the second photo below, to the office, they invited me to come back in. When I entered the office, they did not have me sign legal documents; I went straight back into the exam rooms, where they took more photos. Dr. Desai came into the room to tell me that she could do nothing. SO WHY HAVE ME COME BACK IN AND WASTE MY TIME? After all, I sent a photo in my original email. That is what I asked her. She responded that she couldn't tell what was happening from the photo in my email(as she zoomed into a picture of my face that her staff JUST TOOK ). At this point, I felt she was insulting my intelligence, if I am honest.
She knew she wouldn't do anything before inviting me in. Otherwise, I would have signed legal documents before entering the exam room.
As a business owner myself, she should have just been HONEST and given me a choice after reviewing my email, for example, "It looks like XYZ is happening, which I cannot fix, but I would be happy for you to come in, and I can take a closer look," instead of wasting more of my time.
I asked for a refund for the under-eye filler for living with a black eye for two months and being given the runaround. She declined.
I am not unreasonable; I understand the risk of under-eye filler and that this can happen. But it's the way the situation was handled that bothers me. She pushed a product that she knew wouldn't help fix her own mistake, gaslighted me, and gave me the runaround. Is this someone you want to do your injections with?
For privacy reasons, this isn't my real name, but I didn't feel comfortable sharing an honest review and real photos under my own name for privacy reasons.