I have been a customer since the Yelp event. I brought my mother here for a Mother's Day gift....she just redeemed it today-in June. Insert emoji with the horizontal line for the mouth. Anywho, they treated her and myself really well by offering her and myself water. I did not get a facial, however, I was treated really well while I waited for her. Parking- ugghh the weekend is a hunger games for parking. Sooooo I suggest during the week if you can. I did, dip out to lululemon which is located next door and they also have Lalaland for coffee in the same lot. I chose this location for diversity. Not all skin is the same skin;) My mother told me that she really loved her facial!!! She felt relaxed and the clinician really gave her a facial message. My job is done.... Thank you Hi, Skin. read more

I took a break from crazy working mom life to get a facial on my day off. The person next to me sat there on a speakerphone phone call for over 20 minutes until I finally said something. My aesthetician told the front desk but they never came over so I had to ask her if she could hang up her call because it was ruining my experience. She then proceeded to take it off speakerphone but I could still hear the whole conversation. There were only three or four total people in the place, so there was no reason for me to be seated right next to her. The front desk staff treated me like I was the crazy person when I asked to be moved to a chair farther away from her. The facial itself was fine. I know businesses can't prevent rude customers from being their customers, but they also can do something to prevent the rude customers from ruining the experience for others, and this place did not do that. I won't be back. read more

I love the treatments at Hi Skin. I enjoy all of my sessions here. All of the aestheticians are always friendly and Knowledgeable. read more

Hi, skin - Skin Care Near Me - Houston, Texas

Hi, Skin is a trendy spot to take care of all of your facial needs. Located in MKT in what I consider to be the main area towards the back side if you are coming in from I-10. The technician -- I loved her. She chose a nice balance of products that seemed as if they all had a purpose over just layering one after the other. My skin tends to experience congestion/breakouts after facials but not this time! She also made some great recommendations (without pressuring) that were reasonably priced and relevant. The space -- super cute and trendy but unfortunately not individual rooms. The stations were separated nicely to provide as much privacy as possible in an open space. I could hear people around me talking and with my ADD brain it is hard to relax with too much going on in the back. Pricing -- I took advantage of the first time guest offer which was greatly appreciated. Pricing is consistent with other similar businesses within the loop. Location -- within MKT. IFYKYK. Parking varies with the time of day but you can always find a spot. Go a little early if it's peak times. Can also take advantage and grab a snack/coffee/drink/food nearby to complete the experience. Overall -- I really loved my tech/experience but the open stations are why I go with 4 instead of 5 stars. read more

Hi, skin - Skin Care Near Me - Houston, Texas

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When I found this place last year, I loved it so much, and told myself that I would make this a regular spot for every visit to Houston. Unfortunately today I have changed my mind because the training has either changed or this new price hike makes me pause....The 3 star rating is averaged from my 2 visits = 5 for the first visit, 1 for this one. I got the Face Form Facial because I love a great facial lymphatic massage (the real "k-beauty" secret), and I got a fantastic sculpting massage during my first visit. So I upgraded for this one and added a PureLift booster. The aesthetician zapped me (it was honestly cool!) for several minutes on each side (then my forehead? ...which was a bit odd and gave me a headache...). Yes, there are muscles there but using the same intensity as my cheeks is not a great choice... Then came the part I looked forward to enjoying: Face Form Facial. It lasted maybe 10 minutes.......with too light of pressure for any classification of a massage. It felt like she was patting my face and rubbing my cheeks the way I greet my puppy. My visit started at 10:30 and my aesthetician announced that we were done at 10:55. I was surprised....I thought it was 30 minutes for the Face Form facial and I didn't realize the booster would cut into my time. I didn't want to argue since I found the facial unsatisfactory, so I said things were fine and even tipped her 18% (bc if this is the training at fault, I don't want to punish the aesthetician for doing her job as instructed). I told the front desk that I liked my visit bc my aesthetician was a nice person, but after further reflection, I am bothered by this new approach (= allowing boosters to cut into the facial time, and not giving an adequate level of massage as experienced during my first visit). This visit cost me $175 with 18% tip included.....for a 25 minute visit with 2 intermittent gaps of care (I remember staring at the bright ceiling and wondering where she went). I live in Los Angeles and I don't usually flinch from shelling over serious money for self-care and indulgences, but this was absolutely not worth it and I will not be returning. read more

Coming here for the first time, I was a little nervous just because I didn't know what to expect. I've made it a little goal of mine though to start taking better care of my skin. I tend to be a workaholic so this was a much needed self care relaxation break. Walking in, this place is very aesthetic. You can tell they are very organized, punctual, and care about cleanliness. They were very welcoming though too, and my esthetician, Madeline, was wonderful from start to finish. Madeline thoughtfully made sure to listen to all of my skincare concerns, and she helped develop a facial that is tailored to my personal needs. I tend to have dry, sensitive skin with eye bags from stress/lack of sleep. By the end of the facial though, I looked and felt like a brand new person. I would 1000% recommend this place to everyone! And honestly, coming from a guy, I initially didn't know anything about skin care other than washing my face daily and sunscreen during the day. Madeline was so nice about educating me on skincare routines, answering questions, and recommending products without being overly pushy to buy anything. I seriously can't wait to come back again soon, enjoy! read more

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The esthetician explained each product and was nice but the "really good facial" broke me out worse than I've been in a long time. I came in primarily for acne and told her I have sensitive skin. My home routine is PM gentle cleanser (sometimes double cleanse), tretinoin, barrier cream. AM gentle moisturizer, tinted SPF. The day after, and still now a week later, there was bad almost rash-like breakouts on my face and neck. It stinks for a $99 facial that was marketed as sensitive products and like it could reduce acne. I know everyone's skin is different. Just wanted to advise against getting the facial if you have acne/sensitive skin. BTW do not have cystic acne nor really any blackheads at baseline. Developed a few whiteheads and some worsened of my general acne the day post facial. read more

Hi, skin - Skin Care Near Me - Houston, Texas

I was a member for a little over a year, since they opened up, and I really enjoyed the esties that I was able to work with! Unfortunately lots of price hikes over the year made me cancel my membership. Before, dermaplaning was included in my membership, but now it's a $40-50 add-on. Boosters also doubled in price over the year. I understand business expenses can change overtime, but given this is a chain I was a bit disappointed at how often terms and prices changed. I haven't been going for a couple of months now and my skin has actually stopped breaking out. Obviously depends person to person, but made me reconsider a facial membership in general. Feels very good in the moment but I learned that my skin actually gets better with less treatment I suppose. The location and clinic itself is very nice and modern. Open floor plan and really cool lighting. read more

I loved the facial here, my skin felt so smooth for days and I felt so relaxed. I booked another treatment for a month from now.

Went in to get a facial and was honestly left dissatisfied and disappointed. I felt like the service was great from my esthetician but for some reason I felt rushed into buying products by the management and although the girl helping me was nice I cannot say the same by the other staff as I wasn't even greeted properly. I hope this changes in the future. read more

Whoever is managing this place needs to be reevaluated. The estheticians are so pushy on selling services and products to you. If they update your appointment time they don't communicate that to you and they are way too entitled to compensate for any problems. Terribly ran. read more

I try to take excellent care of my skin but sometimes life is rough. Anyway when it's rough I look for a facial and this place had a new person deal for $59 (normally $79). I said I would try and I loved it. My face feels clean and refreshed and less beat up. read more

NOT SATISFIED!!! There was no communication that my appointment was changed. The manager had no regard for my confusion of the change and had no customer service skills AT ALL. Instead of trying to adjust for my situation, he wanted to completely cancel it. That made me feel NOT welcome at all, and ultimately left a salty taste to Hi, Skin. The girl who worked on my face was great, no complaints about that. read more

My skin looks and feels great. I particularly love the facial massage and my technician is wonderful.

I had a great experience here! They welcomed me in immediately and were fantastic the entire time. Bre walked me through each step of my facial explaining its purpose. She formulated a specific and customized plan for me based on my goals and skins needs. It's a very vibrant atmosphere and I can't wait to come back! They offer a great info price and also deep discounts for members. read more

This place is an instagrammer's Paradise. In fact, there were people creating content in the lobby when I was there (see photos). Not very relaxing. I was excited to try the $59 intro special facial. And I was drawn to the results oriented skin care that this place claims to be about. The experience: this is not a peaceful pampering place. You will enter into a back room that has about 10 chairs in the back and numerous people getting services done in the same place. There's quite a bit of noise and phones ringing and people talking. My esthetician walked me to the back and sat me into a nice chair. Instead of really explaining to me all of what was included in my current facial that I had signed up for, she immediately started selling me up on add-ons. I wasn't really interested in any add-ons, especially because I wasn't even explained what was in my current facial. It would have been nice for the esthetician to explain the services that were included in the facial I was going to be doing and the benefits of each one and that was lost on me. I really had to push for her to explain. The esthetician started cleansing my face and used such light pressure that it was actually pretty annoying to me. I asked her if she could increase it and she didn't. After about 5 minutes, I wanted to leave. I was more irritated and annoyed by the experience. The lady at the front desk was kind enough to offer for me to come back to see another facialist in the future. I'm hoping that my next experience is better and that I can update this review once some other policies against instagrammers taking content all over the place can be remedied. Heads-up: probably good to hydrate after you get a facial, so you'll want to bring your own water bottle because they don't offer water after the facial . Also, they charge a 3% fee for using a credit card. Would have been nice to know ahead of time read more

Hi, skin - Social media influencers taking content in exchange for free services that are then hyped up. - Skin Care Near Me - Houston, Texas

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Beautiful and very clean spa. They had a great special going on since they just opened in Houston. It was custom based on what your skin needs. Briana was my specialist and was so sweet and very considerate during my whole process and made me feel very comfortable. I got the 60 minute custom facial which included a lot of perks such as derma planing, extractions, and applied lots of high quality products. I highly recommend. They are also located in a great shopping area in the Heights. read more

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I love my esthetician Taylor. She is attentive to the health of my skin. She's understanding and helpful with getting me into a great skin routine. My skin and face look impeccable. She is just all-around Amazing read more

my esthetician was kind. nice self care appointment. not sure it's a necessity though.

I can't recommend Cameron Y. enough! His kind, professional demeanor makes the entire experience relaxing and enjoyable. I have been to see him consistently for several months and what really stands out is his exceptional technique--thorough, gentle, and clearly rooted in deep expertise. My skin glows after my appointments and he always thoughtfully recommends the best products to support my skin. The staff is very sweet and from the moment I walk in, I feel welcomed. If you're looking to elevate your skincare routine, Cameron is the one to see. Truly a gem in the industry! read more

What a great experience! Bre was amazing. The facials are customized to your particular skin needs. No pressure, just good information about what the treatment is, what it contains and what it's going to do for you. My husband and I went and will be back monthly. Highly recommend! read more

Booked again with Bre and she is the best ever. So worth the money, can't wait to be able to come here more often. read more

Hi, skin - Waiting area - Skin Care Near Me - Houston, Texas

The skincare studio faces the parking lot on the side of Mendocino Farms - easy to find. Upon walking into Hi Skin, the place had a futuristic vibe. It's all in an open space and you're immediately seated into a chair with a basket to place your personals, and then given a soft blanket to stay warm and cozy. Don't expect to change out of your clothes, and be placed in a private room - so wear something comfortable. They will not be working on your neck or décolletage as some spas may include. With that said, it's a great no fuss in and out alternative. Definitely worth the $59 intro price and possibly the $110/month membership price - but not sure about the $140/session non-member price. Bre was amazing and very informative! She asked me what my skin concerns were and what I was hoping to achieve. She explained the process throughout the procedure, which is customized for each individual, and was not too pushy on upselling add-ons and products. And her deep tissue facial massage was divine! Before checking out, your esthetician will recommend items that will help you achieve your skin goals. You can choose to purchase or not, but those items will be added to your profile for future purchases if you decide to come back and get them. 3% charge will be added to any credit card payment, but not on debit cards. There's a water fountain in the back by the bathrooms should you need to hydrate after your facial. I hope to come back and totally recommend Bre! read more

Amazing service and clean spot. They are efficient and quick. I loved my treatment and will be back again! Great at extractions and anti aging. Wonderful facials! read more

Hi, skin - Skin Care Near Me - Houston, Texas

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Kennedi is amazing! She is a true professional and is very thorough. She was very informative and knowledgeable about the products and benefits of each. read more

I went in for extractions. the lady looked at my skin and offered all the steps but talked so fast that didn't even included extra prices. everything is added on to the original price so don't fall for prices. If you want to stick to the price they offer you get a face wash, a mask and then lotion and suncreen. I can do that at home with better quality products! I went in for extractions she took 2-3 blackheads and told me it was to painful so she proceded to put lots of things to "quench my dry skin thirst" then offered a membership and expected tip (the screen automatically does 20% so beware) . It's a no for me. read more

You're not getting a great facial here. You can't even call the facials here good; they are very average and borderline on mediocre. The products used really are just OK. As for tools, there is no steam, deep cleansing or exfoliating and almost everything that would be included in 60-min facials elsewhere cost an additional $45-$90 here. My biggest issue is with the estheticians. They are trained by Hi, Skin corporate to be SO SALES-Y. They will aggressively push the membership on you, and then try to sell you add ons and products at every service you get. It's really obnoxious and takes all relaxation out of the experience. Additionally, since it's set up like a hair salon with everyone out in the open, you can hear that all the other estheticians are using the exact same products and script on their clients!!! Who all have different skin types and concerns! I plan to cancel my membership as soon as I'm able. read more

This is a follow up to my last review. I noticed a couple days after my initial visit that the cuts from the dermaplaning were more extensive than I thought. I called the store to cancel an appointment I had set up in the future and let them know about the cuts and lack of knowledge of the esthetician and they said a manager would give me a call the following day but no one ever did. read more

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The grand opening party was so fun! I got my facial earlier in the day and it was a magical experience. My skin felt refreshed and glowy! read more

I loved my service here! My skin feels amazing and I loved the face massage I had. my esthetician recommended some great products and I LOVE the moisturizer I bought. definitely coming back!!!! read more

I recently had the pleasure of visiting Hi, skin, and I must say it was an absolute delight from start to finish. The moment I walked through the door, I was greeted with warm smiles and a vibrant ambiance that instantly put me at ease. It was unlike any place I have been before for a facial, which is why I loved it. The expertise of the staff at Hi, skin is truly commendable. They took the time to understand my skin concerns and provided personalized recommendations that exceeded my expectations. Their attention to detail and thorough knowledge of skincare made me feel confident and comfortable throughout the entire experience. The facial itself was an absolute treat. The products used were of the highest quality, leaving my skin feeling refreshed, rejuvenated, and glowing. My esty's skilled hands and gentle techniques made the treatment both relaxing and effective. I could feel the positive difference in my skin immediately. The studio's dedication to cleanliness and hygiene was evident throughout my visit. The open-concept treatment area was super cool and impeccably clean. Overall, my experience at Hi, skin was 10/10. The combination of an upbeat atmosphere, knowledgeable staff, and exceptional skincare left me feeling pampered, energized and rejuvenated. I highly recommend Hi, skin to anyone looking for a top-notch facial experience. It's a five-star establishment that truly delivers on its promise of exceptional skincare. Thank you, Hi, skin for providing such a wonderful experience. :) I ended up signing for the membership because it's such a savings - and we all know how important consistency with skincare is! Can't wait to see you in a month for my next customized facial! read more

Such an awesome facial at hi skin. My girlfriend surprised me with it for my birthday and I loved it. The store is super cool and the girl that did my facial was great. Will definitely be back read more

INCREDIBLE experience! I came in on their opening day. The space is absolutely beautiful and has such a cool vibe. My esthetician was super knowledgeable and explained everything she did and all of the products she used during the facial. I added the cryotouch booster and my skin looks and feels amazing today. I joined the membership and bought some products that I have been loving! The ladies at the front desk were so helpful and welcoming. Can't wait to come back next month! read more

Hi, skin - Front lobby where you wait for your facial! - Skin Care Near Me - Houston, Texas

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I really do enjoy my facials here, the products are high quality, and my esthetician is amazing, but I can no longer justify the price. The Better Facial ($140) used to include dermaplaning as one of the modalities you can pick from, like LED therapy, cryo globes, etc. for no extra charge. I understand that dermaplaning requires more skill and there is more risk associated with it, but I can't justify the additional $65 charge they recently implemented. After the service I also bought a face cleanser and my total was $300+ with tip. As a college student, I can't justify spending that type of money and it's really unfortunate since I like this place. Their franchise website says "we got tired of stuffy spas and expensive memberships, so we set out to make quality skincare more accessible for everyone", but I don't see how the increase matches their brand ethos. Maybe in the future I will come back, but it is definitely more of a luxury now. read more

I had an awesome experience. Akilah was amazing. She explained every procedure as she was doing it, she's super knowledgeable and very sweet. I will definitely be returning. read more

i have my first facial yesterday with briana. i've had plenty facials in my life. haven't had one in over a year though. briana was AMAZING. she talked me through everything she did. she made sure i was comfortable. she truly didn't feel pushy and i felt like she knew her stuff. i left w a membership. the price is good to other places. i will be booking again w briana . she was awesome read more

I like the no nonsense facial concept. I don't have time or want to spend hours at a spa lounging around unless I am on vacation so this facial place is perfect for me. Today was my second time getting a facial from there and Bre was absolutely amazing! She has a lot of experience and knows what she is doing so I felt very comfortable. She asked me a lot of skin care questions and walked me thru on how to care for my skin. I have very sensitive skin, but Bre knew exactly what to do. read more

I walked into my appointment today with an open mind, and was very impressed. I'm a facial snob and Bre with Hi, skin truly exceeded my expectations. She was very knowledgeable, bubbly, and friendly. Bre made amazing recommendations and made my skin look hydrated and bright. I felt extremely comfortable and relaxed. I purchased the membership and will be back to see my girl Bre! read more

This place is amazing!! The space is beautiful, the customer service is great and my esthetician was so knowledgeable! My biggest concern is aging skin so she tailored my service for my skin. The Face Form treatment was my favorite part, I feel younger looking already! read more

This place is AMAZING you have got to try it out! Such cool decor and you can tell the estheticians really know what they're doing. My concerns were acne and dry skin and I already feel so much more hydrated and I can tell my acne spots are healing. I also loved the face form. I took home some products and signed up for a membership. Can't wait to be back :) read more