For a play-by-play picture story, see the photos.
I do not write bad reviews nor do I give 1 stars unless a business is probably one that shouldn't be in business (i.e., health code violation, egregious business practices). However, Everything's Blooming has won the medal for a 0 star review (not an option here, so I gave it 1 (the service was good)).
Do NOT order from here. And if flowers.com, 1-800 flowers or ftd flowers uses this company as a vendor, BEWARE because you'll get terrible flowers (but great service (see service review below)).
LOW-QUALITY ROSES (0/5): All roses are NOT made equal. I'm not an expert on flowers, but I do know a good bouquet from a bad, sick, old/aged/reject bouquet.
The bouquet I received was terrible on all kinds of levels. (1) I received flowers with a nasty white film on its green leaves (it was a white, crusty, cracked and unhealthy film that sick or rotting leaves have). (2) The roses were wilted with BLACK petals that looked like they were singed to the point they were dying (it was as if I got the old, leftover roses and someone had burnt the petals with a torch). (3) The leaves I received were brittle, dry and had those sick brown/yellow spots on its leaves (i.e., crumbling and falling off). This bouquet was obviously diseased and these flowers and leaves should never have gone out of the store.
I did receive a new bouquet (see below under service review), but those roses didn't even last 5 days! I've had roses last me more than a week- still gorgeous, standing tall and fragrant. After 5 days, my roses have wilted and are begging to be thrown away. These roses are just not quality roses. I don't know where they get them, but they were a huge disappointment and definitely NOT worth the price my bf had to pay on V-day.
POOR PRESENTATION (0/5): When I received my roses in the office, I didn't receive any complements AND my secretary said I should close my door because even she recognized that my bf and I were shafted. My secretary was so mad that she was going to call and complain to Everything's Blooming. When I received the replacement flowers, my secretary said, "Okay, NOW you can leave your office door open." How embarrassing for the florists to deliver such terrible flowers that even outsiders upon a cursory inspection comment that they're horrible!
POOR QUALITY INSPECTION (0/5): These are the roses I got on VALENTINE'S DAY. The bf ordered 18 long stemmed roses for a high premium and I got 11 roses (what florist would put 11 roses? that's such an odd number!), with no baby's breath and poor quality. Obviously the people who "approved" of sending this arrangement on V-Day were wearing major beer goggles.
POOR ARRANGEMENT (0/5): Have you ever seen a weedwhacker get all crazy on shrubs? Or ever seen an overgrown lawn with weeds growing willy nilly? Yes? Then you've also seen my flowers! The 11 roses were stuck in my bouquet like weeds-- going every which way, no arrangement whatsoever, no central focal point (i.e., a nicely arranged, lovely bouquet of roses growing from the center). I think flower arrangement is an art and it takes skill. This arrangement looked like a two year old put it together with no skill whatsoever. So sad.
SERVICE (5/5): To William and Kristin's credit, I did receive a new bouquet of roses (18 long stemmed roses with baby's breath) and their understanding and sincerest apologies for the inconvenience. I only wanted my bf to be credited the missing 7 roses, but they graciously offered to replace my flowers and delivered them within 5 hours.
REPLACEMENT BOUQUET (3/5): The replacement bouquet was nice. Now THOSE are the type of flowers I'd pay a premium for on V-Day. But alas, after 5 days, they're in terrible condition, even after I gave them food, fresh water and trimmed the stems. After four days, the roses had an unpleasant, foul smell--the kind that rotting roses smell like. It definitely did not smell like a garden after a couple of days. It truly is the quality of flowers from this business. What a huge disappointment and let down.
WHAT COMES WITH YOUR V-DAY FLOWERS: Red vase (the red color comes OFF the vase, so don't get it on your hands and be careful when you wash the vase. it's poor quality and CHEAP!), roses (you'll probably be missing half your order of roses, so check it out!), green leaves, baby's breath (maybe), NO plant food and a little card with a message. Typical but worse because you'll get the reject flowers.
AFTERMATH: I'm not big on flowers, but I am a huge proponent of justice and fair dealing. If someone pays a premium for over-priced flowers on a holiday, then the purchaser deserves to get what he/she pays for. My bf paid $$$ for flowers and he did not get what he had paid for. From the recent 2010-2011 reviews, it looks like there are many dissatisfied customers too. I think vendors should think twice about using this company. They'll drive away your business!! read more