Leah is always professional and does an excellent job. She has always made me feel comfortable when…read moregetting waxed, she's highly recommended.

The staff is professional, skilled and knowledgeable. They use products and techniques that make…read moreit seem effortless. Always a great experience.

Erin has been assisting me on my journey with laser hair removal and I could not recommend her, or…read moreJiva Med Spa any higher! She is incredibly knowledgeable, patient, understanding, and is so upbeat. If you are considering laser hair removal please ask for Erin at Jiva Med Spa.. you won't regret it! Backstory: I have been battling unsightly facial hair as a female for 8 or so years now thanks to PCOS. With the price of the Groupon being so affordable, I figured I had nothing to lose considering the amount of money I've spent on waxing over the years. I have had a *wonderful* experience at Jiva Med Spa! From the front desk staff, to the initial consultation, to the appointments ALL staff has been AMAZING! I will continue to recommend this facility to any of my friends who are considering laser hair removal.

I purchased a laser treatment package in December 2025 and had to wait until late February for my…read morefirst session without any prior notice. That kind of delay, with zero communication, is completely unacceptable. After the first treatment, there was no follow-up whatsoever. It's clear this business does not prioritize its customers once they've paid. It only gets worse. My second treatment was scheduled for March 26, and again, no one bothered to inform me of any issues. I had to call myself to confirm, only to find out that Tisha had resigned and my appointment couldn't happen. No call, no email, no effort to notify me. Since then, I have made multiple attempts to contact the clinic, and not once has anyone returned my calls. Instead of fixing the problem or honoring the service I already paid for, staff keep trying to upsell me on other services. That is completely inappropriate and unprofessional. I paid in full for laser treatments--not for excuses or sales pitches. This is extremely poor management and unacceptable customer service. If you cannot deliver the services you advertise and take full payment for, you should not be operating this way. Management needs to take accountability immediately. It literally feels like you have to beg them to provide the service you already paid for. Seriously!

Tasha was amazing, everyone was so nice and made you feel welcome, and the building was so cute and…read morepink.

I came In to get a spray tan for my granddaughters wedding. Xylvia did an excellent job! I could…read morenot be more happy with how I looked. The business was so clean also. It looked so adorable in there and the vibe is wonderful. Can't recommend this business enough.

This spot could easily be renamed: "Alvera Body Wrap & Wellness Spa-aaah!"…read more Excellent firm pressure massage by Karen. Great, relaxing vibe and she's very responsive to... well, everything. You want the table a little warmer/ cooler? Got it. Want to lighten the pressure in certain areas? Sure, no problem! Curious about how 'x' pain connects to 'y' limb? You'll get an accurate, thoughtful response. Lights lower, music softer? She's on it. No stress added that I arrived a couple minutes late. She apparently had time, so she tacked those couple minutes on to the end and I got as many minutes as I actually paid for - that's always super appreciated! It would be nice if the room was a little more soundproofed or located further back in the building away from the road; I could hear lunch hour traffic rushing by on the street about 20 yd away. But other than that, this was a great massage, and I've had plenty over the decades. A lot of therapists these days slop through the motions, but Karen really has a pinpoint, accurate understanding of the human body and I give her full props for 90 minutes of targeted, firm pressure body work. Me having slightly arthritic hands, I greatly appreciate her stamina! I left the appointment, amazed with an amount of flexibility in my neck and shoulders I haven't felt in probably 10 years. My 82 yo mom loves it here, too. There's a plethora of skilled service providers and lots of face, body, general wellness treatments to choose from.

Gifted a massage to my husband for his birthday. He said the service was absolutely excellent! The…read moreplace had a great ambience to it very relaxing. I look forward to going back another time for treatment myself.

I've been in desperate need of a hair cut for quite some time and was also looking for a new place…read moreor person to do it for me. Thanks to a sheer act of spontaneity I finally made it happen and Penzone made the cut. I just happened to be scrolling through my Yelp app looking for salons nearby and Penzone jumped out at me because this location has been there forever. I've also had my hair cut at one of their other locations forever ago and when I looked at their availability, they had an appointment the very next day at 5pm. I didn't even care who the stylist was, I just needed it done. I arrived right on time, checked in, and grabbed a beverage while I waited. It wasn't long before I was greeted by my stylist, Sage. She was easy to talk to, listened to what I wanted, and gave good advice and direction when I was tempted to do something I wasn't planning on doing. I knew exactly what I wanted, as I was looking to get the same cut I did last summer. Your basic long bob, about collar bone length. We did the washing and cutting and drying and cutting again and I was out of there in about an hour and a half. I'm really pleased with it and enjoyed Sage's approach so I made an appointment to come back in a few months. The price point was cheaper than the place I used to go to and I was way more satisfied.

If you have any respect for your hair or yourself - don't book here or see Lainey. First, being…read morelate is normal - not acknowledging your late is rude. I booked a full highlight and cut and realized as she was almost done foiling that the entire bottom row of my hair wasn't foiled in the back. I asked her if I booked a full or partial and she said full. So I inquired about this full row of hair not being weaved - her response? "I can just charge you for a partial." Okay, I'm not concerned about prices but would just like what I asked for. She then rudely and unprofessionally told me that she was going to be cutting most of the back anyways and you won't be able to see that part of my hair AND if wanted those parts foiled that was a different service and would take her longer and finished off my telling me that if I was dissatisfied once she was done we would "go from there." My hair doesn't even touch my shoulders. I declined to let her cut it due to her vibe and that she couldn't handle a round brush to even give me a good blow out. She maybe said two things to me while I was there, not inviting or kind but had no problem chatting it up with coworkers. Clearly Lainey didn't want to be at work too late or find new clients with her attitude. I've had my hair this length for 3 years and have been getting fulls and partials the entire time and have never had someone completely not do underneath for a full - if it is truly a different service would have been happy to pay, but truly just felt like I was treated poorly and trying to get money out of me. Oh, and whoever runs the front desk could not have been less interested or concerned when I told her this was the worst experience I've had in a salon. Waste of my time and money.

Sali was so nice, professional and informative! She explained the entire process and detailed…read morefollow up recommendations. Her suite was also very clean and peaceful. I am definitely going back to continue electrolysis with her and would 100% recommend services with her!

After having waxing and laser hair removal done for years and years, I decided I was ready to do…read moresomething permanent. I had my first appointment yesterday morning with Salima and was totally impressed. It was mildly uncomfortable, pain wise, but nothing that didn't almost immediately go away (especially knowing that the hair will permanently be gone). She was very informative and talked me through everything that she was doing. She answered any questions that I had. I'm excited to have my next treatment in a few weeks! Thanks, again Salima!

I just adore this location! The Gals at the front desk are great at their job, patient with…read moreclients, knowledgeable on their products and even know some spots to stop in the area, the rooms are clean, the nurses are educated in their craft... 10/10 definitely recommend and will definitely be back!

10/10 experience from start to finish! NP Payal and Rachele always give me the best results and…read moremake me confident in the treatments. Get laserlove premium - it gives you SO many benefits and a free $600 facial! I'll definitely be back!

I've been going to Lacquer Gallery for my nails exclusively for six months for builder gel manis,…read moreas no one in my local area does them. The staff is fabulous. Anna P and Devon really know their stuff, and I love the chill, laid back environment at both locations. My nails always look spectacular.

Unfortunately, service seems to have really gone downhill. My most recent nail tech showed up 25…read moreminutes late to my appointment then cut up 4 of my cuticles to the point of bleeding. A lash lift I received was overproceseed and left my lashes curling into my eye lids. A massage I received was about as much pressure as a 2 year old would give. I don't see myself coming back, after many years of coming here

I've been to Thyme a bunch, and everyone is amazing and I love going... but today I had the…read morepleasure of working with Lynda and she did a PERFECT job! Im so happy with my nails and can't wait to go back next month. Thank you!

I decided to get the pedicure that included the hot towels and foot scrub. The pedicure was very…read morenice but other places do a better job with the foot and calf massage. They have free water and soft drinks on the menu but no one offered me anything and I felt awkward asking. The salon is clean and beautiful. Will come back.