The worst experience in customer service I've ever had here. This place has a lot of upside, who doesn't like being tan?! Normally the manager here who is very knowledgeable has a way of giving you clear visuals and what to expect, that was not the case today with this employee. She was rude and talking to me like I was an idiot "I'm not physically walking back to the spray booth at all I send the code." Incredibly rude LEXI!!! read more

I would like to take a minute to compliment the staff at iTan Winchester. The girls are friendly and super helpful. I'd like to acknowledge 2 girls for their extraordinary service, Morgan and Lexi! They are by far the best, and since I've been to almost every salon location and been a member since 2007, I feel I am well qualified to give this high recommendation. Thanks, ladies!!!! read more

Itan is amazing MORGIN is so helpful and knowledgeable. Highly recommend going in to speak with her and getting a tan.

service and going over the booths did excellent job. employees very polite always a smile on their faces.

I have been coming here for three years and have had nothing but excellent service from the iTan staff both at this location and the Temecula Parkway location. I will continue to recommend it to my friends and coworkers in the area! read more

The service is fantastic. The ladies in the front did an excellent job educating me on what tanning bed best suited me when I signed up. The place is very relaxing and not busy during the times I go! Thank you to Nya for always making sure my experience is always great! read more

I started back up with iTan after 13 years of not tanning so I was a little intimidated going in being a newbie. Alexia helped me tremendously. She started by taking me for a tour around the salon and showed me all of the beds and spa equipment. She was so knowledgeable! I was so impressed she knew so much about their products and services! Alexia and all of the girls were so incredibly friendly and I felt so welcomed. I got all of my questions and concerns answered and picked an awesome package at a great price along with some really nice products I was curious about. I would snag the lotion membership as well I already have a little color! Thanks girls! read more

I have been going to this tanning salon on and off for quite some time. I am always pleased with the ladies that work there. I want to personally thank Alexis Hull. She is in the Temecula location. I can see why she moved up so fast. She represents your company very well. She remembers names, which make customers feel special. She goes the extra mile. For example, I forgot my ring. This was my grandmother's ring. I was going crazy wondering where it was. Being as crazy busy as I am. I didn't even think I Left it there. She kept it and notified me right away! Great customer service and trustworthy. Also congrats to Lauren and her new baby! Keep up the good work read more

I always feel welcomed at this location. All the employees I've encountered have been super kind. Definitely my favorite location.

poor customer service. i asked to try the bed one time before i sign up for a monthly membership. as i worked in tanning salon before and sometimes the basic bed isn't worth it. they denied. i would say if your asking people to sign up for a membership a one time trial would be sufficient to give to potential clients. read more

First off I've been going to iTan for about 6 months now. I usually don't take the time to write reviews but I'm so inclined to write one now specifically to acknowledge some employee excellence. So far everyone I've spoken to there has been very nice, but one person in particular, Morgin, has been the sweetest and most professional person I've dealt with. Since I started going I was unfamiliar with recreational tanning. Morgin has helped me understand in depth how the tanning process works and steps I should take to keep my tan. Now all of my family/friends notice my glow. She has demonstrated outstanding product knowledge and she is the reason I got a membership, and will remain a happy customer for the future. Highly recommend going to Morgin with any questions and she will gladly take the time to help! read more

I absolutely love this tanning salon. My new favorite spot to go after work to relax for a few minutes. Lauren and Dominique are so friendly and it's so nice to not feel judged walking into a tanning salon like some others I've been to. It's also refreshing after work to be treated with such respect from the staff here! I'm very pleased. This place is super clean and the products are amazing Ten stars Thank you ladies! read more

The staff are helpful, hard working and kind. The beds are sanitized. I truly enjoy this place and will continue coming.

Super clean and the staff is so helpful and friendly! Great experience and beautiful tan!!

This week's 4th of July Sale are AMAZING! $4 for any service!! Plus product sales! You don't want to miss this sale. Nya was very helpful in recommending the right services for my holiday 4th of July weekend and getting me on the right products for results. read more

Such a clean and great space with excellent customer service! Morgan was friendly and helpful with her knowledgeable information and even informed me about a current promotion on tanning products! I've been coming here for awhile and each time it's this way! read more

Unfortunately, I have take my 5 star review down to a 1 due to Bailey that improperly checked me in to a bed that was already occupied and due to something that came up while waiting, I had to raincheck, and let the front desk know I'd be back to tan later. Well, I came back later and "because the computer showed I tanned that day, I couldn't tan again". There was no way to override it. Now I understand all that for FDA purposes, etc but when I called a new location to see if they could override it they said YES we just need to call the other location to confirm you didn't tan today. I said, great! And rushed over to the other location only to hear that Bailey, the same employee who didn't ring it in right stated that I did tan!! Why on earth she would apologize to my face saying she feels badly there's nothing she can do to override it, then turn around and tell a different location that I'm lying is beyond me. I normally wouldn't care this much, but when I have a trip to Mexico in two days and only two chances to tan before that I'm pretty upset as a repeat customer who has invested a lot of $ at this place. I asked to speak w/ a manager, Bailey said the manager wasn't in while I was there in person, then I asked over the phone why she would tell the other location I tanned and she stated because the manager said you did (who wasn't there), (and is welcome to watch the cameras footage). So in other words, the manager doesn't care about good customer service either but prefers to brush off customers instead. read more

Omg! This ITAN is amazing! Dom and Isabel are the best! They explained the spa package to me and even gave me a tour to see the spa services they had to offer! These ladies were so amazing! So, friendly and the best customer service I've ever had! Thank you ladies! I truly appreciate you and everything you do to make my ITAN experience the best! read more

EverSun - Winchester - The best ITan Sun Spray and Spa!!! - Tanning Near Me - Temecula, California

This past weekend was $1 event for spa services and upgrades - super professional staff and loved the services! They are always smiling and creating a relaxing environment for a spa day! Love this place! Versa spray Tans and facial red light therapy are my favoritesMy other ones are kind a call! The hydro massage is terrific! This place will spoil you!!! Kurynne and the other ladies working explained all the spa options over the weekend and saved my necklace for me that I accidentally left! They sanitize everything after each guest and abide by all safety Covid rules! Just a great group of people working there and get away place! read more

EverSun - Winchester - Love their Spa products! - Tanning Near Me - Temecula, California

I have been going to itan for years and absolutely love it! I love all the employees they always greet me with a smile and great customer service. I took my mom in to get a spray tan membership she has never had any tan services, and Nya, the itan consultant, was amazing and made her feel so comfortable and let her know about other services that she may be interested in the future and walked her through the Versa before she started her session.The experience for myself and mom was great! Thank you all so much for all you do! read more

Lexi has amazing customer service. She was able to fit my spray tan in last minute which meant a lot because I had a baby shower the following day and was stressed over needing a tan. I've been a member of itan for off and on 8 years and every time I've come in she gives the best vibes with a professional and sweet attitude. read more

Morgin is a crooked assistant mgr. I went in to reactivate my account and she said the card on file could not charge the $7.00 hold fee which I thought was odd since I just charged it at another store moments before. So she had me use another card to add on file with my authorization and she further charged me for the month of June and the $7.00 freeze. I asked her why would she be so crooked to charge my card for a freeze in June if I just reactivated my account today on June1st. Her excuses went on and on and when I asked her to provide me with the corporation contact she said she was not allowed to give a customers there contact. read more

Well because when I paid on the 11 & went on the first they said I had to pay on the first so I actually lost 11 days of tanning which they never told me that it was not prorated if I new this then I would have waited till the first of every month to pay but know one of the workers told me this not even a piece of paper saying it wasn't prorated that's not very good business, at least they can owe me back my 11 days back before I go back as a customer thanks Raymond aka Kristen read more

Alexis was so nice and helpful! She took the time to answer all my questions and show my daughter and I around.

Love this location, rarely ever have to wait. The girls are super friendly and soo sweet. Got my summer tan in less than a month!

Nya was extremely helpful and knowledgeable of all products and made the spray tan experience for my daughter's birthday happy and fun! Highly recommend this location! read more

I have been a customer of itan for about 10 yrs. I love it here Morgin is AWESOME!!! She is so helpful and knowledgeable about the products. She is great with customer service. This place is the BEST always clean & welcoming. ***** five stars all the way. read more

This please is awesome.... It's clean the girls are always extremely nice. I went in a few night ago and Nya was working. She was so nice and checked me in with a smile. I was waiting for my room to get cleaned and we had a nice chat. Thanks Nya. read more

Ok, let me just start by saying that I absolutely love the fact they have the HydroMassage bed (Aqua-jet bed). Its the best part of my visits there, and the #1 reason I go out of my way to go there. That and the beauty angel are amazing for circulation. The beds are always super clean, I've never had to wait, and I go every day! My routine is Aqua jet bed, beauty angel, tanning, then a red light facial. All in a hour or so! Great price for monthly services!! Morgan, Lexi, Sarah, Lucy, (sorry for the names I cant recall) are usually the ones there, have all always been super helpful, You girls are not only awesome, but I've seen how these girls & the girls at the 79 location as well, have handled people who are extremely rude. I definitely applaud their patience. Thanks for making my visits always fun and relaxing! See you soon! read more

We have been going to ITan for almost two years now. I love it. Morgin has been so nice to us. She remembered our names right away. She knows right away what we like. Morgin let's us know when there are sales on products. She's very informative about the different lotions, etc. Morgin has become a nice friend of ours. She always greets us with a beautiful smile. Kathy read more

best location ever ! the staff is so sweet and knowledgeable ! Morgin is great with recommending regimens!

amazing service!!!! the girls were all so nice especially chloe my spray turned out amazing

The location is nice and the staff is really friendly BUT my tans were terribly blotchy. I signed up for a Package and was told if I cancelled by the end of the month, I wouldn't be charged. When I called To cancel I was told I had to come in and that I would still be charged for the following month. Why would I want to keep coming when my tan looked terrible?! It's the deceptive business practice that got me though. Don't tell someone they can cancel and then when they try to say, "Whoopsie!" read more

I absolutely love this location! I have never had one bad experience. I love the service, cleanliness, and all the ladies here. They are all so helpful, kind, and informative, especially Taylor!! Her customer service, personable~Ness, and work ethic make every visit very relaxing and something I look forward to. They are also very quick, so you are in and out if you're in a hurry. Thank you, winchester I tan! :) read more

Bree was a PHENOMENAL salon rep. I am a dark skin black woman and have never been spray tanned. Bree made me feel so comfortable, answered every "silly" question my sister and I had about spray tanning and we are obsessed! iTAN has a return customer thanks to Brees hospitality and knowledge!! read more

The staff here are completely rude. There was an issue with my account and they did nothing to fix it. They need customer service training! They were not helpful at all and did nothing about my situation even though the problem was their fault. I'm definitely stopping my membership and going elsewhere. read more

A few weeks ago, I stopped in at this salon with a ton of questions on the spa services available. Isabel was incredibly helpful and patiently took the time to answer each and every one of those questions. She provided me with a lot of great info on the benefits of each service, recommended complementary products and even gave me helpful tips on how to get the most from each service, even after I left the salon. I went back this weekend with questions on the spray services, and again, Isabel provided me with answers to each of my questions and walked me through each of the services and what to expect. Isabel has been absolutely amazing and she is definitely one of the reasons why I love this location! read more

Every time I come in here they are friendly and helpful. This space is always clean. Brina is super sweet and makes sure your visits are great. Thanks read more

It was my my first time going and I took my mom with me. The staff here is suuuuper nice and professional. Even my mom said so! My mom doesn't understand English all that much and one of the ladies there went out of her way to ask management (without me asking) to see if I could go in with my mom so I could be there in the spray tan process and explain it to her !! That was so helpful and really made the experience great for us. Definitely will be coming back. I didn't get the girls name :( but she had straight dark hair and blue eyes. She was great!!! Hopefully the tan looks good! read more

I have been to many tanning salons in california and other states but this one with Lauren is outstanding!! It is clean with great beds. The entire team is friendly and I highly recommend this salon for all your tanning needs! read more