I have tried many tanning businesses in Southern California and ITan Winchester location has definitely been my overall go to place and best experience! Kat has been the best! She is very personable and she always makes me feel comfortable answering any questions I may have about the services and products they offer. Kat has excellent customer service skills and that is hard to come by these days. I will definitely keep coming back for my seasonal tan sessions here with itan. The prices for their packages are affordable and I am very pleased with my results. I initially came here looking to get tanned quickly for a cruise I had planned and all the different bed options really helped build my tan fast and efficiently! Great services for price. Thank you Kat and Emma for excellent customer service! 10/10 , forever client now! Don't go anywhere Kat and Emma! read more

I've been an iTan member for six years and am still loving it. The Winchester location now has a red light bed and a Halo infrared sauna with salt therapy. Two of my faves. I also love the WellFit Lift which stimulates collagen production. There are still the red and blue light photo facials and teeth whitening services. Of course the Versa Spray and Mystic spray tanning along with several different tanning beds are always popular. Winchester also has the Aqua massage bed which is amazing. All these services are great but what really puts it over the top are the sweet young ladies here who are ready to help and really are the sweetest. Shout out to Darlene who is the salon director along with Paige, Jessie and Lauren. Who am I missing? All the girls are a joy to be around. I love this location! There are several different memberships to choose from, the girls can help find the best fit for you. I'm hooked, I use all the services. read more

EverSun - Winchester - Red light bed, wonderful! - Tanning Near Me - Temecula, California

Okay but this place is literally the cat's meow -- and yes, the pun is fully intentional because Kat at the front desk is an absolute legend. She's knowledgeable, ridiculously friendly, and somehow runs the vibe like a professional mood-setter. Everything's super clean, there's a ton of fun stuff to do, and the whole place just feels welcoming in that 'I could hang out here forever' kind of way. Honestly, I come for the vibe... and stay because Kat is awesome! read more

Being a customer for several years would be nice to see the stand up bed light replaced especially the ones that don't work.

Darlene and Jessie are amazing! When I first walked into the tanning spa, Jessie was so welcoming and helpful--she made me feel comfortable right away. I started with the 7-day all-access trial and absolutely loved it! Darlene was incredibly knowledgeable about all the products and helped me pick out exactly what I needed to get the best results from my services. I was so impressed, I signed up for the all-access membership--and I'm loving it! Self-care is so important, and this place makes it easy and enjoyable. I highly recommend trying the 7-day trial--you'll love it and see amazing results. I not only love tanning, but also all the other services they offer. read more

EverSun - Winchester - ITan! - Tanning Near Me - Temecula, California

Awesome service! Everyone is always nice when I come in but Kat and Emily were so nice helping me out today. I have been going here awhile for spray tans but started doing other treatments that they offer and they were so helpful with any questions or add ons I wanted! I love it here it is always so welcoming and warm energy here!! read more

EverSun - Winchester - Tanning Near Me - Temecula, California

Kat was truly amazing! She was so helpful and so quick to get a busy group of people through the versa! I will be back just because of how great the experience was! Thank you Kat! read more

I went to try the infrared salt sauna and I felt great afterwards:) the girls up front were very friendly and explained everything very well. I also did a spray tan and looked good not orange ! Spray tan machine was clean and easy to use. Will be returning soon read more

Great customer service Darlene is always friendly, knows me by name, gives me good recommendations Everyone else is friendly as well read more

Kat was very knowledgeable and made feel super comfortable being a first timer at itan. she had a great attitude and was very friendly and helpful from start to finish. highly recommend this location. read more

I seriously can't say enough good things about this location. Amazing service, the friendliest and genuine ladies work here. Every one of them is knowledge and helpful. They never rush anyone and answer every question like it was the first question. This manager gets 5 stars for their hiring abilities. Top notch read more

Friendly and knowledgeable service. However, some cleaning issues and a spray tan mishap!

I've been a customer for years. But I just moved to the temecula area and I'm not pleased with the service rooms. The body wrap didn't work. You lay in it for 45 minutes on the highest setting and not a drip of sweat. Wasted time, mentioned to front desk several times, always told no guarantee if or when it will be fixed. One of my favorite tanning beds has a cluster of cracks in the glass that you lay on. I've ordered product and no one can tell me exactly when it will be in. I miss being close to the wildomar location as they were always on top of things. I hope things get better at this location or I'll just start driving back to the wildomar location. The girls at the Winchester location are great though, I just feel like my money is wasted when I come to this location. read more

Darlene and the rest of the staff are amazing. They know what to recommend and are always open to suggest the best service option.

I began my membership last August. I used the service for a couple months then put my account on standby. When I returned there was a new manager,Katt. Katt is the sweetest, most bubbly, friendly, accommodating girl... EVER! All the girls that work there are great and friendly. Super personable. All the girls are knowledgeable about products and services. I highly recommend the wrap bed if you havent tried it. There is a wide assortment of beds that deliver different types of color. The spray services are awesome. I dont have a single negative thing to say. I love this place, excellent service and great staff. ​ read more

Super nice studio and place. Kat is the sweetest and best associate/person there! She makes you feel so welcomed, is knowledgeable about her job, and so kind hearted. read more

Lately the ac has been out which makes the whole experience less than what it should be and the staff they been in the sun all day sweaty, flushed and not as charismatic as normal as one looked dehydrated even. I personally pay for 2 memberships that aren't cheap which brings me wonder WTF time to change? read more

The service was good, everyone was so nice although I am an avid spray tanner the girl in the front proceeded to tell me everything even though I didn't need her too, I wish she would have asked if I had any questions instead of standing there letting her explain it to me. The salon was clean too! But the $47 or $49 it cost to do a versa spa spray tan in bronze was crazy! Not only that but it was splotchy and the nozzle must need to be cleaned or something because it was so bad I had to go in with my own self tanning mouse the next day to try to fix it. Not only did it miss spots it was just so uneven. I'm really disappointed in the cost for what I got it was not even worth it. It was also sooooooo orange. I'm just bummed. That's how much I normally pay for a custom spray tan. That price is not worth it to be splotchy and from an automated spray tan machine. read more

EverSun - Winchester - You can see the uneven spray here - Tanning Near Me - Temecula, California

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OMG. I am new to this whole tanning thing, but Jessie and Maddi have my back. They are friendly, knowledgeable, and super helpful. Keep up the wonderful work. Hey and btw, give them a huge raise. read more

Omg! Thank u Jesus! for i Tan which is everson had surgery and i was in pain i came in and the manager Cat totally gave me a 7 day trial free pass i did the the body wrap and red litbed and sauna and my headach, and surgery body pain was relieved and they herd my concerns and supported me through the process I cried when my pain totally subsided All Glory to God read more

Ive never used a tanning bed before but I decided to do the 7 day free trial. Kiana was so sweet she gave me a tour and gave me a run down of everything, prices, services, benefits etc. She makes my visit feel super personal and her vibe is just great. read more

The team at itan Winchester in Temecula is doing a great job! Their Spa is super clean (I think that it is a top priority for the Store manager) The staff is friendly and welcoming when we visit. They are all extremely well trained from the promotions they're having to the processes they have to execute on a daily basis. Great job Team itan - Winchester!!!! read more

This location needs to do better. I have a note on my account that specifically says do not ask about upgrading because I have been going to this tanning salon but a different location for many years and I know how to use the products and the beds. I went there during their semi-annual sale or whatever sale they had two weeks ago. There were multiple beds open and the girl told me only two beds were available and I looked at her and said, OK, that's not available. OK cool I guess I'll do this one. Then she proceeded to try to sell me on a product when my note on my account specifically says do not try to sell products to this person. I have been tanning longer than these girls have probably been alive. This location I probably will not go to again because of the poor customer service. The one I normally go to is excellent. The girls know me everything works out. This location well you guys need to do better. read more

Service sucks under new management. I am canceling my membership. I have never had to jump through so many hoops to tan.

Everything was perfect, love the customer service, the girls were very welcoming. The store was very clean I will be coming back. Thank you for the wonderful experience. read more

I was assisted by a young lady by the name of Matty.. . She was so helpful and knowledgeable about the services and I appreciate her for assisting me. Since I am an older lady, at times it's difficult . There was some confusion on my account , she went above, and beyond to clarify and assist me so thank you Matty.. I truly appreciate your patience. read more

I came in for bed tanning and to try the intro free week pass. Morgin gave me a thorough review of all of the services currently being offered as well as product pricing and promotions without being pushy. She was very knowledgeable and friendly and made for a super positive first experience there. I've been to other spas in the area and liked the convenience and cleanliness of this location, their hours, and how staff interacted with everyone who came in :) read more

Love this place! Super clean and the atmosphere is so relaxing. The staff is always friendly, personable, and really knowledgeable -- they explain everything in a way that's easy to understand. It's super convenient, great value, and just an all-around great experience. Definitely recommend! read more

I've been using this iTan for years and love it. The girls there are always happy , friendly and eager to answer any questions or concerns you may have. They also have specials all the time that you can take advantage of. This tanning salon has been around a long time but has been maintained well and is very clean. I highly recommend. read more

This salon is the definition of consistency. Every visit is just as good as the last. Clean facilities, knowledgeable staff, and a welcoming atmosphere. They make tanning a true wellness experience, not just a routine. The team is always so friendly, and I love how easy it is to do business with them. No pressure, just great service and real value. I've told several friends to check it out! read more

I love this place. Although there are 3 other salons in my area I will only use this one. I'm huge on all the spa services. Nya is so knowledgeable about all things offered and how it will benefit you. She is always smiling and making you feel welcome. Nya is an Amazing human. read more

Girls at front desk so rude! Wouldn't honor student discount for my 14 year old. She was so excited to get her first tan. $40 for a spray tan that lasts 4days is a joke. read more

I was a previous member 4 years ago and planned on renewing my membership for 2026. I decided to try a 7 day free trial that I signed up for on the actual iTan website. And since it's been a handful of years since I've been back, I wanted to see how my skin would react this time around. Walked in on a Saturday pretty busy timing and Brooklyn was great help she understood the caution and honored my free trial. Bought eyewear which I also intended on continuing to use if all went well. Aka singing up for a membership. I went for 3 days under this free trial, but on my 4th try out of the 7 days I was denied by Madi. It was an immediate no. Didn't bother with alternate solutions just repeating no. What is disappointing is the lack of understanding from Madi. She stated she was in higher position which took me by surprise with the lack of customer service she held. All in all, because of this interaction I don't even want to bother coming back at all, free trial or not. Just annoyed. It was also be smart if the employees at this location had a streamline form of communication for better understanding their customers. read more

Hailey towered over me and talked in a loud obnoxious voice repeatedly explaining that I needed to pay an extra 4 bucks to upgrade so I could use the red bed, (like I'm stupid and cheap nbd), all while I sat waiting for it to become available in a broke down uncomfortable chair placed where the hot sun bakes you. They should keep her in the back she's bad for business. I literally waited 45 minutes for it to become available, but there was only 1 person in there when I arrived, and I was next, so??? Instead of being able to check in after my long wait another employee was to busy doing a Tik Tok Video and using the computer so I had to wait even longer because both computers were tied up. This place has gone way downhill since my last visit a few years ago, it's not "Premium" it's Tacky. Not relaxing or pleasant, and definitely not worth the drive. Hailey calls it an Upgrade???? The bathroom didn't have toilet paper or paper towels but they had plenty of people running around being dysfunctional, mostly. I'll never go back, sticking to the other location, no stress or demeaning stupid lecture. read more

The one star is for Morgin who was extremely knowledgeable, kind, patient, helpful, absolutely knows her stuff and has great customer service skills! The only issue is that I told her that I had been to iTan in the past (2015), but still we went through member options and free week trial options only to not be able to sign me up for that once I provided my cell number. It's unfortunate that after 9 years, I couldn't try out this option, especially because I had only visited the salon once in the past. They should update their policy. Taking a star off for this as it was time wasted and not good customer service from the corporate standpoint. To preface the review, I've been tanning at salons from 2006-2018. I've rarely had a bad experience in that time frame. In 2018, I got a spray gun and have been spraying at home, but decided to try the salon out again as an option. So I'm well versed in how the tanning salon process works and how your tan should turn out. My tan came out orange instead of brown when using the VersaPro machine. Not only that but I chose the double dark option which turned out looking more like a level 2. It ended up being better so I could gradually scrub the orange off in the shower, but still not what I asked for. I should have been way darker. Taking off a star for that as the spray solution color should be on point and at the level requested. The dryer feature on the machine was not working properly and needed repair. I was not advised of that until after paying but said it was okay. Regardless the overall ambiance and quality of both the salon and the machines needs updating. I'm not taking off a star for this but feel it's important to note. I paid $30 for my spray tan, an additional $6 for and extra coat on my legs and another additional $6 for the clear tanner. I chose the clear tanner instead of the bronzing as to not ruin the sheets on the bed before going on vacation. I was told it takes about 3-4 hours to develop. My spray tan was complete at 6:05pm. There was barely any detectable color just after 10pm so I paid for a service that did not end up working. I wanted to shower in the evening before bed as I had an early morning before going to the airport. I ended up having to get up much earlier than anticipated to shower. Taking away a star since I did not get what I paid for. Lastly, I specifically chose the VersaPro because I used the machine for years at At The Beach tanning salon in OC just before getting my own spray gun. I knew that the machine has you move in different positions so that it completely covers you so that you don't have any areas missed. Unfortunately my arms had areas that were not spray tanned completely. Taking the last star for this reason. I'm really disappointed in how my experience turned out and feel that I wasted $42 on a service that I did not receive as promised. I wish I had better things to say and a salon I could count on locally to visit. Hopefully they make improvements for future customers! I would not advise anyone to go there for a spray tan as things stand right now. Update: Per the reply below the salon called me going through my review to answer back to the things I wrote which was weird and the. asking me to come back and try them again (even though I did not have a good experience). I told them I did not want to and that I thought a refund was appropriate given my experience, but that it didn't seem like they issued refunds. The woman said she'd reach out to corporate and get back to me. No response and it's been a week. read more

Had an issue with one of the Salons with billing, the general manager called me and worked it out. She was wonderful to work with and took care of every issue read more

The girls in this store are always so helpful and so sweet. I'd love coming to this location for a spray tan. Super friendly staff! Very clean! read more

Morgin is phenomenal! First time here and Morgin welcomed me with a great smile and provided amazing service the entire time. Explained all the memberships in detail. Explained the beds but most importantly asked me what I was looking for and provided detailed service based on my needs...that's huge! It's amazing to see someone take pride in their job and do their very best. Thank you, Morgin! read more

Isabel is the best! She is professional, welcoming, well versed on products and just a joy to interact with. She always knows exactly I want and I don't even need to say anything... can you say customer service?! Isabel is who you want representing your business! The salon is clean, smells great and the music helps set a uplifting mood. Come here to tan but it is much more than that. read more

The worst experience in customer service I've ever had here. This place has a lot of upside, who doesn't like being tan?! Normally the manager here who is very knowledgeable has a way of giving you clear visuals and what to expect, that was not the case today with this employee. She was rude and talking to me like I was an idiot "I'm not physically walking back to the spray booth at all I send the code." Incredibly rude LEXI!!! read more