Fang and summer did a great job. I was super sore from exercising and they got rid of all my knots.read more

When this place first opened I chanced upon it and a lady named Ying worked here. She was friendly…read moreand gave a decent massage. I also got deep tissue done by a gentleman. He gave the best massage I've ever gotten, really knew his stuff. I bought a 12 hour massage pack from this place since I had two good experiences. However as I started coming here through out the next year, Ying had left and I didn't remember the gentleman's name so every time I came back I just got whoever was available. There is this one lady, don't know her American name either, but her Chinese name also had Ying in it. I remember because both ladies have part of my name in their name. This lady gives the worst massages. She digs her nails into you when giving pressure and she presses on you with her arms which is okay but it's boney and she misses and ends up hitting some bone instead of muscle. I took my sister here for a couple massage and she got the same lady and didn't enjoy her massage either. She said the lady massaged her in places where she didn't care to be massaged and I knew what she meant. On top of this one time I got a 2 hour massage from this lady and I tipped her $30, which is more than 20%, she made a stink face at me and frowned!! I was taken aback how could someone frown when I give them a tip. I felt bad about it but didn't want to think about it and just left. My suspicion was confirmed when I returned with my sister and we got a 1 hour massage each. I tipped $15 each and the lady again made a stink face. She also complained that the $10 bill we tried to give her was old and ripped at the corner (like it's still money!) to get us to fork over the $20 bills we had instead. The owner was there and she asked nicely for more money saying the masseuses work hard so we were pressured into giving $20 each. They basically expect $20 tip here for each hour. I am actually happy to give that but this Ying lady gives mediocre massages and expect more. When I finished my last massage in my pack (thankfully it was good I got a gentleman the last time), the owner asked me if I wanted to buy another pack. I declined saying I was moving away (and I was). She also made a stink face for some reason instead of wishing me well. This is so rude!! If the massage is really really bad I would say something but for something like being rude especially towards tips, I felt awkward to call them out on it. It ruins the experience. I was just using up my massage package I already paid for. I couldn't wait to GTFO, and never coming back here again!

great massage, really refreshing! worked out all the kinks in my back. Great atmosphere as wellread more

I spend a lot of time in downtown Kirkland and I have noticed this place many times out of the…read morecorner of my eye and recently I decided to take the plunge when my upper back/lower neck had a tweak. I was very pleasantly surprised. What a gem! I was apprehensive at first because of the stigma that has become attached to massage places in recent years. But, despite my apprehension, I went for it and I'm glad I did! Went in and was greeted by a little bundle of energy named Jessica. She was quite personable and friendly and dressed very appropriately, which was good to see. It took less than a minute for my apprehension to vanish. With the knot in my back/neck, I felt like I needed someone strong...and I told her that and I asked if she had another masseuse available, because she is quite petite. She told me the other girl was busy and assured me that she was strong enough. It was quite cute actually, she said "don't worry, I am very strong" and I was just like, "well, okay!" We agreed to an hour, I got ready in the room, and soon she came in and we got going. The hour went quickly and the massage was outstanding, a real good combination of Swedish and Deep Tissue....AND...she WAS surprisingly strong. I was amazed at times by the pain (good pain) she was able to inflict on me at times during the deep tissue. The whole experience ended up being quite enjoyable, from start to finish. Moments of quiet with nice music...moments of relaxation...moments of good pain...and a few laughs because she really has a great personality and good sense of humor. Not even a hint of any shenanigans, which was a pleasant surprise...and the atmosphere was really nice, clean, and professional. Oh, and the knot felt significantly better by the time we finished. I asked her if she was licensed and she pointed to her license hanging right on the wall by the front desk. Just a good overall experience and I'll definitely return.

Excellent service by very attentive therapist. Facility is clean and well maintained. Very…read moreprivate location.

Good parking. Massage was OK but didn't WoW me. Masseuse was pleasant. Cleanliness was good on…read morethe table, clean sheet and towels but restroom needed a bit more effort.

I would not recommend this place. I went in to get my toes done and it was poorly done. I let them…read moreknow that I was unhappy with the results and they offered to fix it when they try to fix it they put me in with the same person and for a second time, they were unable to do a good job. In the middle of it, one of the machines ran out of battery and they did not notice and when they went to do a second coat, everything got really wrinkled. The pink color in the picture is how my nails usually look and the white color is how they did it here.

I was really disappointed with my experience at this nail salon. I came in for both a manicure and…read morea pedicure, and the final result was far from what I expected. The work felt rushed and sloppy, with several basic steps clearly skipped. The finish was uneven and lacked attention to detail, which is unacceptable given the prices they charge. What bothered me the most was the hygiene. The tools did not appear to be properly sterilized and were reused between clients, which is honestly concerning and made me very uncomfortable. Cleanliness should be a non negotiable standard in a nail salon, especially when it comes to personal care services. On top of that, they require a minimum 18 percent tip, which feels completely unjustified considering the poor quality of the service. The prices are already high, and for such mediocre results and questionable hygiene practices, it simply does not make sense. I will not be coming back. It is a real shame because I was hoping to find a high quality, professional nail salon, but this was definitely not it. Edit : I think you should remind your employees about the hygiene more than remind me that I can ask about tipping options

Best decision ever. I can actually see myself getting a monthly massage at this place! Won't break…read morethe bank, and the quality is just as good as the expensive spas. I was actually shocked at how low the cost was! Like less than 50% of chains and resort spas. My bf and I got a 60 min full body massage. You keep your clothes on but still get on the massage table with a blanket and towels. The table was very comfortable! They also gave us a quick foot soak in warm water before massaging our feet with lotion. The masseurs were considerate about pressure, and everyone was very warm/welcoming. There is an additional fee if you pay with card (it was about $2/person for us), which wasn't a big deal, but I'll definitely bring cash next time!

DO NOT MAKE A BOOK with them and Bad customer service . I wish there was 0 star option . I am…read morepregnant and made a reservation through a phone call . When I got there , they were saying " No No we can not do yours , you are TOO late . We have another customer walked in and doing it" . WHAT? Okay ,I admit that I was late for 8mins . But the lady was saying " I was waiting for you 30 mins , and we have 10 mins rule " Where is the 30 mins coming from? And it's not even 10mins yet . They DID NOT even trying to call me , or cancel me through the phone . Improvement point ? 1. Learn basic business manner and build customers trust to win business before $50 quick cash . 2. Let customer know you have 10mins rule first 3. Call customer if you find them being late or if you want to take Walk in customer first . 4. Improve your Massage skills , compare to other location it is very random technic based on the technician . I used to pick one person named tom but he is gone . Good luck

I had a wonderful experience and Eris B. is absolutely amazing! She truly listens to what I wanted…read more She takes really good care of the hair. She was able to color correct a botched job at another place. She was super detailed in getting all of my hair foiled without leaving gaps (even the underneath) which is not easy to do. She gave me a beautiful blended blonde with the "money piece" (light piece in the front) exactly how I asked. She also did an amazing hair cut that frames my face so well. The best hair color, cut, and demeanor I have ever experienced when getting my hair done. She is also very kind, patient, listens to what the customer wants, and makes the whole experience very stress free and comfortable. She is also very fair and honest with the pricing. Thank you so much for doing such an incredible job on my hair!

I moved to Kirkland from Houston and wanted to find a new stylist/salon that would truly listen to…read morewhat I said I wanted for my hair. It had been twice the time between my usual cuts, so I understood that a stylist might have to use her imagination to picture the "overall vibe" of my cut when freshly styled. Though some clients were happy with Winslow, the percent of appalling reviews from clients scared me away. I chose a different but equally unknown Kirkland salon from those posting on YELP. While my cut there wasn't perfect, I did at least get a boring version of what I requested -- a style cut short and flat against my head on the left side, gradually lengthening in the back like a short rounded cap that hugged my head and tapered to the nape of the neck, and left long on the right side of my head but shaped to encourage the resulting deep wavy locks to hang languidly over and shade that side of my face. Like, drama. The stylist followed my instructions literally, but she failed artistically to create the look, or mood, I wanted. At least she did a decent job rather than ruin my hair, as too many clients in reviews of Winslow had complained. How hard is it to find a stylist who actually listens to what clients say.

I went there few weeks ago. Nice place and friendly staff. The only issue I had was with the…read moremassage therapist leaving during the massage so many times to answer the question honestly or talk to Clients and even talking in the room with other employees while doing the massage. The pressure was good as I requested a deep tissue massage but I could not fully get relaxed with her in and out of the room. I may try them again and see.

I had a massage yesterday and today I'm having a pretty bad pain on my back - not sure if the lady…read moreknew what she was doing but I had massages before and never had this feeling.

Rachel is sooooo incredibly knowledgeable about skin and solutions. Her treatment is next level and…read moreshe doesn't try to sell you products you don't need. I will gladly keep going back because calling her a Master Aesthetician is accurate and not just a title.

This place has the kindest staff who are professional and get things done!…read more The facility is clean, there's plenty of parking, in a great location, and I feel that their prices are fair. I would highly recommend this place due to their professionalism, prices, services, and care.

I have systemic sclerosis and interstitial lung disease. Further, I was a gymnast for more than 20…read moreyears. I truly hurt... my body hurts on a regular basis because I have chronic inflammation., I cannot live without going to see Kevin at Herbal Oasis weekly. He I so good at massage that after I leave, I literally feel high because of all the endorphins. I've come here at least 25 times and I can't tell you how much better it is then Joy Spa or like the Relaxing room in Bothell. This is the place to go if you want deep tissue reflexology because Kevin is a pro at doing deep reflexology without the annoying feeling that sometimes you get with this kind of massage of somebody just pushing their fingers into places that hurt. He never does this! I know for sure I'd be much sicker if I wasn't able to go here at least once every week and a half! ! Scheduling is a breeze and as long as you keep them updated as far as your schedule they don't get mad if you have to change the time or cancel. I try not to do it because this massage therapist is so amazing, but I would hate to lose him as part of my care team. there are so many massage places in Bothell in Kirkland, but there is nothing better than Kevin here at Herbal Oasis.

Life had been pretty stressful lately, so I decided to treat myself to a massage, and I'm glad I…read morefound Amy. I contacted Amy on Telegram @AmyChh0 after a recommendation, and booking was smooth and private. The session was relaxing from start to finish, with a warm table shower and a full-body massage blending deep tissue, relaxation, and Nuru techniques. Amy was gentle, skilled, and very attentive. Highly recommended.