A family member needs to be around VERY regularly to be sure things are taken care of, especially…read moreif the patient cannot get up and down from a chair or use a walker yet. The staff seems quite overworked, and if someone doesn't show up for their shift --- things just do not get done. It caused me a lot of concern because I didn't live that close.

This place is not how it used to be. This place is terrible and some of the staff are very careless…read moreof the residents there. My grandmother was there for rehab. When my grandma asked for assistance to get dressed for the day the nurse said "you don't need to get dressed, nobody is coming to see you today!" You have no right to say that someone and that is lack of care! I do not recommend this place for your loved ones. They also would rarely come when my grandmother needed help. DO NOT PUT YOUR LOVED ONES IN THIS PLACE!

Great place to bring your loved ones! The staff are really nice and quick. We loved it there.read more

Took good care of my Mother and rehabbed her nicely Would…read moreloved to have had a longer stay but insurance companies run the world now

My parents moved into Maple Knoll in Nov. 2024. When my dad passed in August 2025, we had to move…read moremy mom out because they had no openings in assisted care or in their memory unit. After moving my mom out, Maple Knoll owed us a consider amount of money back for the deposit my parents made. But, we have heard nothing from them for months. It is very frustrating.

If Twin Towers is still around when I'm old, I'd love to live here!…read more I stopped by the retirement home today to observe a presentation on Cincinnati history, taking place in one of the auditoriums. As the venue was located at the far end of the building, I had the opportunity to walk by many of the activity rooms, residences, and interact with staff. The facility was very spacious, clean, and modern. There is a gym with a variety of work out equipment, and staff members helping residents exercise. A beautiful dining hall sits off to the side. Whatever beef dish was being cooked for dinner smelled delicious! Two staff members helped residents find their seats in the auditorium, closed the blinds for the slideshow, and joked along with all the seniors. Everyone seemed to be having a good time, and the caregivers really enjoyed their job. The seniors clustered together in their friend groups, some in pairs. The little old ladies were adorable in their knitted shawls, matching pastel outfits, and fresh perms. Twin Towers has been a staple of Cincinnati since 1899 and sprawls out over 120 acres. Beautiful gardens surround the exterior and many residents have patio balconies to enjoy the view. Offering both senior apartments and assisted living, Twin Towers looks like a great place to spend your golden years. Since it is also a historic landmark, tours of the facility are offered to the public: http://www.lec.org/twinTowers/TwinTowersHistoricTours.htm

It's really gone downhill in the past couple of years. Bad hiring decisions in management and ran…read moreoff all the good help. Are the residents being neglected? Ask them!

I have lived at The Kenwood for 3 years. I love my apartment the varied activities and I have…read moreenjoyed lots of new friendships

Bad. Just bad. Bad food. Bad care. My dad did a 3 month respite stay in assisted living…read more I once asked a resident what they thought of the food, and this wealthy looking Indian hill looking woman stuck her finger in her open mouth to imply gagging - saying it was so gross. It was expensive too - a lot of people not getting what they paid for. The nursing care was just horrible. Check out: Marjorie P Lee, Maple Knoll, Twin Lakes Dupree, or Ohio Living Llandfair

I took a tour of this facility on behalf of my mother. I'm completely blown away by the amount of…read moreresources that are available for the residents, from the living quarters, the recreational rooms, therapy rooms, etc. I wish I could give this place 6 stars. I would highly recommend this place for anyone in search of living accommodations for a loved one. I don't get happy to often but this place has made me happy because from the residents, staff, and the facility it was all a happy atmosphere. Keep up the good work.

Please do not let your family members go here for rehab. Don't go here yourself. My dad spent one…read morenight here and hsd to leave. Nursing staff was understaffed, uncaring, full of lies, and petty. They left him sitting in a wet diaper for 8 hours. This facility has a bad rep for a reason. It's completely terrible and I'll be filing a report with whatever health authority I can. The way they treated him in the 24 hours he was here was completely unacceptable.

Very well kept, quite, staff very friendly. Stopped to visit a friend and found this place to be…read morevery nice. My friend likes it there. She raves about the food!

Tulip T. summed up this facility perfectly. This facility falls short in so many areas. High…read morestaff turnover, poor personal hygiene resident care, inadequate housekeeping, low quality food, long call button response, and the list goes on. My then 84 year old mother was very unhappy here and felt neglected. Look elsewhere for the care of your loved ones if at all possible.

We placed our 92 year old mother here when it was Brookdale which changed to Amber Park, and is now…read moreElmcroft. All corporate does is change the name with all the same old problems of expensive, inadequate, neglectful care when so much is promised for your loved one when you sign the dotted line. Some nurses and aides are suited for working with the elderly but by far the majority should be working at McDonalds. Services we paid for such as showers, cleaning, bathroom assistance simply were not provided and many times my mother was simply "forgotten" to be taken to her meals in her wheelchair The turnover of all positions from ineffective administration to aides is scary without proper training or accountability. Try to find care elsewhere if possible so you too won't be frustrated and disappointed with this facility.