I visited Evergreen today for two reasons. As I downsize I'm looking into retirement facilities,…read moreand today the chef is leading a charcuterie class! Evergreen is known for impeccable food, not the typical "nursing home" food. We were encouraged to sample everything as we created our boards. The chef explained how to use the textures and colors of the cheeses, meats, and fruits. The fig spread was amazing!

No air conditioning in assisted living now for several weeks. My mom is suffering, how is this OK.read more

Great place to bring your loved ones! The staff are really nice and quick. We loved it there.read more

Took good care of my Mother and rehabbed her nicely Would…read moreloved to have had a longer stay but insurance companies run the world now

I'm leaving this review based on my experience while providing care to a resident at Maple Knoll…read more Unfortunately, I was extremely disappointed and uncomfortable with what I witnessed. During my time there, I observed situations where a resident's call light remained on for an extended period while staff members were sitting in the hallway talking and laughing. I found myself having to assist with many of the resident's needs because staff were not responding as promptly as I would have expected. I understand that I am there to provide support, and I am more than willing to help, but there are certain things I cannot do because I do not have the same access or responsibilities as facility staff. I also witnessed interactions from some staff and therapy personnel that came across as impatient and unkind. Residents in a care facility deserve patience, dignity, compassion, and prompt attention--especially when they are asking for assistance. What bothered me most was seeing staff socializing and laughing in the hallway while a resident was waiting for assistance. Whether or not there were other circumstances I was unaware of, the situation did not give me confidence in the level of attentiveness being provided. I'm sharing this because I genuinely hope management takes these concerns seriously. The residents deserve better. They deserve to feel cared for, respected, and heard--not like they are an inconvenience.

The people when they came into the room were nice but doing a minimum job. Having an elderly…read moreperson not be given water and a glass after having kidney failure happened quite often. Forgetting the patinets meals also was a common practice. Ringing the bell maybe got someone into the room after 30 minutes while you see the staff scrolling on their phones in the alcove. communication is horrific with the staff and admin Will not ever go back and do not recommend it to other people and their families. If you do hire others to come in and help your family member

If Twin Towers is still around when I'm old, I'd love to live here!…read more I stopped by the retirement home today to observe a presentation on Cincinnati history, taking place in one of the auditoriums. As the venue was located at the far end of the building, I had the opportunity to walk by many of the activity rooms, residences, and interact with staff. The facility was very spacious, clean, and modern. There is a gym with a variety of work out equipment, and staff members helping residents exercise. A beautiful dining hall sits off to the side. Whatever beef dish was being cooked for dinner smelled delicious! Two staff members helped residents find their seats in the auditorium, closed the blinds for the slideshow, and joked along with all the seniors. Everyone seemed to be having a good time, and the caregivers really enjoyed their job. The seniors clustered together in their friend groups, some in pairs. The little old ladies were adorable in their knitted shawls, matching pastel outfits, and fresh perms. Twin Towers has been a staple of Cincinnati since 1899 and sprawls out over 120 acres. Beautiful gardens surround the exterior and many residents have patio balconies to enjoy the view. Offering both senior apartments and assisted living, Twin Towers looks like a great place to spend your golden years. Since it is also a historic landmark, tours of the facility are offered to the public: http://www.lec.org/twinTowers/TwinTowersHistoricTours.htm

I have lived at The Kenwood for 3 years. I love my apartment the varied activities and I have…read moreenjoyed lots of new friendships

Bad. Just bad. Bad food. Bad care. My dad did a 3 month respite stay in assisted living…read more I once asked a resident what they thought of the food, and this wealthy looking Indian hill looking woman stuck her finger in her open mouth to imply gagging - saying it was so gross. It was expensive too - a lot of people not getting what they paid for. The nursing care was just horrible. Check out: Marjorie P Lee, Maple Knoll, Twin Lakes Dupree, or Ohio Living Llandfair

Nothing good to say.except it looked good. The care extremely poor and there neglect has caused…read moredeath

Indianspring is such a wonderful community. The atmosphere is warm, welcoming, and full of…read morehospitality from the moment you walk through the doors. The team provides attentive, compassionate care and makes recovery smooth and comfortable. It gives great peace of mind knowing your loved one is in such skilled and caring hands.

Very well kept, quite, staff very friendly. Stopped to visit a friend and found this place to be…read morevery nice. My friend likes it there. She raves about the food!

Tulip T. summed up this facility perfectly. This facility falls short in so many areas. High…read morestaff turnover, poor personal hygiene resident care, inadequate housekeeping, low quality food, long call button response, and the list goes on. My then 84 year old mother was very unhappy here and felt neglected. Look elsewhere for the care of your loved ones if at all possible.

We placed our 92 year old mother here when it was Brookdale which changed to Amber Park, and is now…read moreElmcroft. All corporate does is change the name with all the same old problems of expensive, inadequate, neglectful care when so much is promised for your loved one when you sign the dotted line. Some nurses and aides are suited for working with the elderly but by far the majority should be working at McDonalds. Services we paid for such as showers, cleaning, bathroom assistance simply were not provided and many times my mother was simply "forgotten" to be taken to her meals in her wheelchair The turnover of all positions from ineffective administration to aides is scary without proper training or accountability. Try to find care elsewhere if possible so you too won't be frustrated and disappointed with this facility.