I came here to visit a family friend who is currently residing in the assisted living portion of…read moreThe Glen. My quick impressions were that facility was new, impeccably clean and the staff was cheery and friendly. As I was coming around the holidays I found it nice that there were wreaths and Christmas decorations around the campus - it felt homey and warm. Overall, from how I saw the staff interact with my family friend, I felt like she was in good hands. I left with good peace mind.

From the owner: The Glen is a senior living community located in Union Township, OH. Our culture of compassion…read moretruly sets us apart. At The Glen, we're here to serve you, so you can enjoy all that life has to offer. We're proud to offer a wide range of care options to suit every need, from assisted living, independent living, memory care and skilled services. Visit us today to learn more!

Took good care of my Mother and rehabbed her nicely Would…read moreloved to have had a longer stay but insurance companies run the world now

My parents moved into Maple Knoll in Nov. 2024. When my dad passed in August 2025, we had to move…read moremy mom out because they had no openings in assisted care or in their memory unit. After moving my mom out, Maple Knoll owed us a consider amount of money back for the deposit my parents made. But, we have heard nothing from them for months. It is very frustrating.

Great skilled nursing rehab stay. Everyone says it is good!…read more I felt like my dad was safe there. Good staff retention.

Arrogant medical staff. Medical staff made treatment decisions based on intake assessment instead…read moreof evaluating symptoms that occurred 3 days post intake. No doctor or nurse practitioner bothered to evaluate the patient when she was complaining of extreme pain before making medication decisions, and ignored recommendations from hospice nurse. Arrogant LPN who asked patient to state her pain level from 1-10, and when patient replied 9, the LPN said "you don't look like you're a 9." Definitely a "we know best" philosophy that does not prioritze the patient. When patient was being cleaned by nurses, family was subjected to listening to patient screaming "I hope you are killing me because I can't take any more of this." Horrific experience. We moved her to the nursing facility at the Kenwood Senior Star where she had wonderful, patient centric and empathetic care. What a mistake to subject our mother to MPL.

****Avoid putting your loved ones here. They will tell you what you want to hear to have you sign…read moreon the dotted line. They will make promises to you and not follow through on them. Do not pay their community fee. You will be told that they will be attentive - however their staff will be on their cell phones checking their Instagram, Facebook, texting their friends - pretty much anything other than watching your loved one ...and if your loved one acts out while staffers are not being attentive and doing what they are paid to do (if you are reading this you know people with Dementia act out ) they will throw your loved one out and keep the community fee even after you were told that they will be attentive and refund your community fee if "resident ends up not being a good fit"

Great place to bring your loved ones! The staff are really nice and quick. We loved it there.read more

Many years ago this place was top notch. Speaking from personal experience I would not pay straight…read morecash to have a loved one there. The turn over in directors over the past year. The shortage of staff in the past. The only director left is the activity director. The ones who cared were let go or quit. If corporate would have listened to many of us years ago when we all complained you would not be in this situation. I worry for the people there. Board of health was just out (twice this month) the critical issues is frightening. I would suggest do your research. Check the clerk of courts for information on pending case against them. Check the board of health website and talk to your local west side friends

Father fell seven time. Ended up with a fractured hip and elbow. The aides changed him with his…read morefeet in the air while he was screaming. Sent him to the hospita and never went back

I took a tour of this facility on behalf of my mother. I'm completely blown away by the amount of…read moreresources that are available for the residents, from the living quarters, the recreational rooms, therapy rooms, etc. I wish I could give this place 6 stars. I would highly recommend this place for anyone in search of living accommodations for a loved one. I don't get happy to often but this place has made me happy because from the residents, staff, and the facility it was all a happy atmosphere. Keep up the good work.

Please do not let your family members go here for rehab. Don't go here yourself. My dad spent one…read morenight here and hsd to leave. Nursing staff was understaffed, uncaring, full of lies, and petty. They left him sitting in a wet diaper for 8 hours. This facility has a bad rep for a reason. It's completely terrible and I'll be filing a report with whatever health authority I can. The way they treated him in the 24 hours he was here was completely unacceptable.

The age do not want to do their job the nurses are not nice with the residents and they're not…read moreprofessional they hold conversations in a hallway talking about others

Went to Twin Lakes a few weeks ago to check out a retirement/senior care facility for my…read moremother-in-law. It is very impressive in looks and staff. They are expanding, too. It's surprising to find out that it is a not-for-profit facility which means that once you are in they will keep you even if you run out of money. A lot of thought has been put into everything there and can give you some peace of mind.

We have two loved ones at Ivy Knoll, and they have been residents since 2016…read more We looked at many other places before deciding on Ivy Knoll. It provided the best value, but more importantly, the staff is excellent. From nursing to maintenance to dining to housekeeping, the staff there go above and beyond. They treat our family like family, and they have come to be extended family to us, and very important partners in care. We have the ultimate trust and respect for the staff, and that makes all the difference in the world when you are looking for someone to care for a loved one. We feel like our family members are very safe and loved there. In regard to recent events with Covid-19, the staff is diligent in following Ky State Rules and Regulations, and did an excellent job keeping the residents entertained while on state mandated "lockdown." We could not be happier having Ivy Knoll as our partner in care!

From the owner: The Ivy Knoll independent living facility offers open-concept apartment living with personal care…read moreand assisted living services like all-inclusive health assistance, personal grooming, dressing, med reminders, and laundry. Our retirement home offers plenty of weekly programs and activities for residents to partake in.