Believe me we've tried! There are a few amazing people who work at Mapleshade and in no way do I…read morewant to tarnish the wonderful job those few do to go above and beyond. However, if you can not advocate for your loved one everyday this is not the place for them. I'vd had countless phone calls, text and email conversations to get things right and they don't change. What does change is the staff they have a horrific turnover and can not keep a Director, Asst Director or care staff. I am constantly having to complain about the cleanliness of my mom's room, taking out her trash (incontenant supplies) no one answering her emergency pendant and medication list errors. If I were you I'd look past the stunning atmosphere and think about the care your loved one needs.

This community is unlike any other in the DFW area. The Village at Mapleshade offers a boutique…read morelifestyle where residents are truly thought of and treated as family members. The staff cares about each resident and it's apparent that they love their jobs. I would recommend this community to anyone who needs a little assistance with activities of daily living but wants to still live with independence and dignity. Great community!

Be careful bringing your loved ones here... This place might not be the safest... I was visiting a…read morefamily friend and heard a lot of commotion and a man screaming and yelling irractically from the kitchen and next thing we know the cops show up we asked a housekeeper who worked there if everything was okay and they said a lot of bullying and drama happen here everyday between all the employees not really professional if you ask me, these are all grown adults working here too what a shame. It was very dirty in the halls and in the room very disappointed this is where I have the people I love staying and I hope to move him soon. Get it together and maybe don't hire convicts who are on probation because that's what I was told the man who was yelling is and caused a scene.

I wrote a review about 2 weeks ago I would like to mention the hired a new chef and the food is…read morevery good now and he bakes some yummy deserts his name is Justin also I never did mention the therapy help both physical and helping to reteach u to dress yourself etc they are very good and as always everyone here is very nice..ty

the staff is dedicated and caring and helps make life here so easy and enjoyable! moving to Legacy…read moreWillow Bend was the best decision we could have made!

What impressed me most about the Legacy Willow Bend is the staff and the sense of community. Team…read moremembers are attentive, compassionate, and clearly dedicated to making residents feel supported and valued. Residents themselves are engaged, friendly, and proud to call this community home, which speaks volumes about the culture. I would highly recommend The Legacy Willow Bend to anyone exploring senior living options in the area.

I was invited by one of the current residents to have dinner with her & her husband. While we were…read moreseated in the dining area, one of the kitchen staff came out and began to yell at an elderly woman who was seated at the next table. Apparently, the kitchen worker didn't like something that the older woman had said about the food. WOW! I wouldn't want to have my Mother living under such conditions. Say the wrong thing and you may be screamed at by the staff. NO, THANK YOU! I'll never go back to visit this place. It made everyone extremely uncomfortable. The management needs to fire everyone in that kitchen and start over. There is no excuse to speak to a senior citizen like that. You wouldn't talk like that to a dog.

My father recently moved to Atria Canyon Creek. He loves the floor plan of his apartment, the…read morefriendly, helpful staff and the great meals provided in the nice dining room! He has met the wonderful residents and greeted everyone as he showed me around his new home. Great place!

Everyone at Pt was amazing and the lady's who cared for mom too but the social workers were very…read morerude and not helpful at all !!!

Great place! I had a really good experience. The care quality was excellent, and the staff were…read morevery helpful and professional. The place was clean and welcoming. I definitely recommend it!

I've been here about a month and I love this place. The…read morestaff here is amazing , always available and helpful . It's beautiful here. Everybody is very courteous and it's a very pleasant environment

The level of activity, care and charm are excellent. Social activities planned. Top notch…read more Beautiful friendly. Welcoming.

The patient attendants were all very good at their job but they did not seem very happy to work…read morethere. The staff members in the front office were so phoney they couldn't even pretend to be nice people. They lie and tell you what you wanta to hear, but seldom follow through on anything. They kept the front courtyard under maintenance for months and months and couldn't care less who didn't like it. These 4th stage dementia patients get minimal care because the staff knows they can get away with it. If you hate your loved one, bring them here to makr them even more miserable!

I continue to be very impressed with this facility. My family member's room and bathroom are always…read moreclean, the bed is made up. The updated facility looks clean and beautiful, and the staff are very friendly and caring.

Still two stars. My mom is finally out after a little over a year. This place is great for people…read morein their 60s 70s and 80s. But you do see a lot of people that are not doing very well walking around with their walkers and their motor scooters.This place is for somebody that wants to get out be social and make friends. Their food is awful. When I say awful, I mean worse than elementary school cafeteria. No flavor. No seasoning. So bland. They called roasted things that were just literally boiled in water things. At least they only charge $75 a month for food, but that's all it was worth. Also, I got a message from somebody on next-door that said they used to work at the Highland Springs cafeteria and that their health Inspection never passed. I can believe it because on the top of the counter I saw the things that had been there over a year and a half my mother was there that had never been wiped off or cleaned. Really disgusting and I'm glad she's out.

The place is good but everytime I have to visit my nana I dread the security guard in the front…read more The one who works on Saturday during the day. He is crude and literally goes out of his way to make us feel uncomfortable. He is very unprofessional and Incompetent. I'm going to file a formal complaint on him and I hope they do something about it. Otherwise, we have not had any problems with this place.

I can't say enough great things about Paul and his co-worker Shelly Rudiger. Paul's name came up as…read morea tremendous resource in the 3 out of 4 UTSW online support group meetings. There is no fee for people and families to use their service. Shelly helped us to find an assisted living for my father in Tarrant County and a year later, she helped us secure an Independent living facility for my Mom in Dallas County. She saved us time because she knew which facilities fit our parameters for each parent. She set up appointments and saved us thousands of dollars by being able to negotiate a lower price than what we were quoted by the facility my Mom chose. To top it off, our phone calls, texts and emails were promptly responded to over the course of a year. Don't delay. Give Paul a call today!

On the recommendation of a friend, our family contacted Mindy to help navigate the process of…read moremoving our parents to a senior living community. We would like to pay this strong recommendation forward. Mindy helped us in so many ways. Not only did she steer us through the process and offer her invaluable expertise and resources, but Mindy was incredibly supportive, generous with her time, patient with our seemingly endless questions, and showed a genuine kindness for which we are so grateful. This process is very involved and can be overwhelming. Working with Mindy made it so much easier. If your family is considering moving loved ones to a senior living community, we strongly recommend that your first step should be to contact Mindy and Senior Living Specialists Philly. Thank you, Mindy....You are a RockStar!!!!