My husband and I moved here about 2 1/2 years ago into a 2…read morebedroom apt. The people here are just wonderful. We have made many friends along the way. We laugh a lot which keeps us young The activity Ladies (Heather and Nancy) do an incredible job keeping us active, creative and busy. Many thanks to the kitchen staff, they cook great meals and keep the tables clean and still serve us with a smile!!! Janie M.

The best people at Watermere are the sales people. They know how to sell the product well. But,…read moreonce you move in, you find out that a lot of it is window dressing. The apartments are nice, but the maintenance is lacking. Once you get there, you find out that most of the residents do not eat at Watermere. They go to the restaurants surrounding it. One of the reasons my father wanted to go to an independent living place was because he was tired of eating alone, so he found this disappointing. But, once you eat the food, you understand why most residents don't eat there. It is terrible, and they charge the residents high cost for the subpar food. They recently went to a flat fee for the meal. They often run out of something, but you are charged for the item in the large fee even though they ran out of something. I think the manager should be forced to eat it every day, maybe it would improve. There also seems to be turnover in upper management. They seem like they want to fix the issues but their hands are tied. This place has such potential but it just seems poorly managed. It's not cheap, so where is all of the money going?

My dad was at Lexington for short term rehab after a fall and hospital stay. When the hospital was…read moreready to discharge, we learned that not just anyone accepted Humana and that's when Lexington first stepped in to save the day. I literally cannot say enough good things about everyone from those who coordinated the admit with the hospital, to the van driver who picked him up, to the nurses, therapy, administrator, awesome nurse aides, social worker who sat with him when he was lonely one of his first evenings, doctor, housekeepers, and amazing dietary manager/kitchen crew who most definitely made us feel special. Any slight request was addressed immediately. The food was consistently delicious and,even when dad would say he wasn't hungry , he would clean his plate. The activity room was well stocked with some of his favorite things to do during therapy downtime. The front porch gliders were pretty and a favorite place to sit to "watch the cars go by". I'm grateful for this place who took wonderful care of my dad and made us confident we could go home at night to rest knowing he was in good hands!

When looking for a nursing/rehab facility for my mother I looked at reviews and read them all. My…read morehusband said "if you really want the "real" reviews, look at the 2, 3 and 4 star reviews." With that being said, I PRAY you look at, read and take heed of my 1 STAR REVIEW. Please don't fall for the lip service if you take a tour either, we fell hook line and sinker for it all. I'm not saying the people aren't kind, because they are, but kind didn't save my mama!! I 100% believe Lexington, and a nurse on mom's hall who I will refer to as "J" are to blame for my mother's death! When my mama's pulse ox was in the low 50's "J" told me it was because her fingers were cold. It was not!! Some 6 hrs later when I got another nurse, Kay to help, she got my mom on full oxygen and she still only had a pulse ox of 44. I then ran to the nurse's station and begged nurse "J" to call the paramedics and she waited 5 minutes before doing so. (I was told this by one of the aids who was overseeing my mother that day) When they arrived they started bagging my mother immediately and nurse "J" had the nerve to say to the paramedics, "she wasn't that bad an hour ago". My mother died in the ambulance 3x on the way to the hospital, one of those times right outside Lexington's facility. Her lung had also collapsed. By the time they had gotten her to the hospital she had been down for over 24 minutes. She never regain consciousness. This was just the awfulness of that ONE day... there was so much more in the short 25 days she was there. From being short staffed,(1 aid per 2 halls at night) to my mother NOT being bathed for almost 2 weeks, to her being left in her own waste and not being turned for 11 hrs one night, 8 hrs another and 5 hrs another. It didn't get done if I or my dad didn't speak up most of the time! I have camera footage to corroborate, as well as a roommate for the last week of my mama's life. And let me just add here, even though Lexington was short staffed, they continued to take in new patients! My mother's roommate noticed mama coughing/choking real bad one night and rang for help and the night nurse asked her if she was "medically authorized" to ask for help for my mother. Simply appalling. You see, for 2 days we, the family had been suctioning my mama because she had so much junk in her throat. My mom was recovering from a stroke, she wasn't able to move on her own and was MOSTLY non verbal, but she was good when we got to that facility. Within the first week at Lexington she had double pneumonia with sepsis and MRSA (which we had been told through blood work and x-rays she had recovered from all of that after a stay in the hospital) Then she had another highly contagious infection when she died which we found out as we all had to suit up in major PPE gear to be in the room as they took my mama off the breathing tube and our family watched as her heart stopped and she died. I could honestly go on and on, but by writing what I have in this review I hope I can spare another family from the pain mine is going through! My mama didn't have to die that day!!! And let me just add in case anyone was wondering why we didn't get mama out of this facility, she was set to leave the day she died. - [ ]

Still two stars. My mom is finally out after a little over a year. This place is great for people…read morein their 60s 70s and 80s. But you do see a lot of people that are not doing very well walking around with their walkers and their motor scooters.This place is for somebody that wants to get out be social and make friends. Their food is awful. When I say awful, I mean worse than elementary school cafeteria. No flavor. No seasoning. So bland. They called roasted things that were just literally boiled in water things. At least they only charge $75 a month for food, but that's all it was worth. Also, I got a message from somebody on next-door that said they used to work at the Highland Springs cafeteria and that their health Inspection never passed. I can believe it because on the top of the counter I saw the things that had been there over a year and a half my mother was there that had never been wiped off or cleaned. Really disgusting and I'm glad she's out.

Came here while visiting my grandparents, and needless to say, it was a wonderful experience all…read moretoo the man named Umar Syed! At Reunion Grill, to be exact. It was our first time, and he was very friendly and understanding, especially because my grandparents are hard of hearing and he was very patient with them. I hope he gets the recognition he deserves! (:

I've been here about a month and I love this place. The…read morestaff here is amazing , always available and helpful . It's beautiful here. Everybody is very courteous and it's a very pleasant environment

The level of activity, care and charm are excellent. Social activities planned. Top notch…read more Beautiful friendly. Welcoming.

It was just about three years ago that my wife and I decided that a senior retirement complex was…read moreright for us. We visited dozens of sites on the internet, and drove to six places in the north Dallas area. The one place that jumped out to us was Parkview in Frisco. We have never been sorry that we chose this as our home. It is a an attractive facility, and the landscaping is beautiful. Parkview has several different floor plans and apartment sizes, but we chose a two bedroom, two bath apartment that meets our needs perfectly. It has a modern kitchen, large living/dining room and a comfortable balcony with a view. All utility expenses (except TV and phone) are included. Our maintenance needs are also included and fixed rapidly just by a phone call. But it is the friendly residents and serving staff that puts Parkview ahead of other retirement complexes. Smiles and hello's greet you in the hallways and warm conversations are the norm in the dining room. And by the way, the food and service iin our Embers Restaurant is first class, with a wide variety of selections and all prepared and served well. We love to take cruise vacations, and our life "aboard" Parkview is very much like that on a premium cruise ship: daily activities, entertainment, dining, etc. So if you are looking for a retirement place, you should come by Parkview in Frisco. We think you will like it . . . we certainly do. Bob M P.S. Here's a link to a website we publish highlighting life here at Parkview in Frisco: www.parkviewers.com

This is an AMAZING community - not only is it beautiful inside and out but the staff is sooo…read morefriendly and helpful (many of them have worked there for years!!) and the residents are sweet as can be. I've noticed that there's ALWAYS a happy buzz in the restaurant - which to me says a lot about how much people enjoy themselves and I've NEVER seen that so consistently at any of the other many many communities that I've been to - and the food is GREAT! Parkview actually have the ONLY restaurant that I've been to in the US where I can get a salmon cooked and served as it should be - and I'm from northern Sweden so I definitely know my salmon! :-D ...and the grilled chicken salad with the Chef's homemade dressing - O M G it's so fingerlickin' gooooood I wished they sold it bottled!! The last time I visited, I got the chance to see their new Assisted Living and Memory Care next door and...WOW!! That is the most astonishing AL/MC that I've EVER seen - on any side of the Atlantic ocean! It seriously looks like a serene SPA with a Texas-twist - it's sooooo beautiful in every little detail and it's amazingly well thought through to help the residents thrive. It totally astonished me and still, I have a veeeery critical eye when it comes to living conditions and surroundings! :-D I definitely recommend this place! :-)

My 82 year old mother moved into McKinney Health Center in Feb 2016 because of dementia. She has…read morebeen very happy! In fact, she tell everyone this is her HOTEL!! This is a true diamond for seniors! When you walk inside it looks like a large house with living rooms, cafe area and dining room. All of the nursing staff is so kind! A special THANKS to DEE, IKE, CARL, BRYAN and MO!! I highly recommend this center, they will take great care of your loved ones.

DO NOT SEND YOUR LOVED ONES HERE!!!!!! If I could give zero…read morestars, I would. My mom went there post surgery to do her rehab. The facility sent someone to pick her up. The wheelchair they brought didn't have the foot rests. My mom had to hold her feet up (post back surgery) from her room to the vehicle which was not a short distance. The facility in under renovation which NO ONE told us about. There were construction materials everywhere! Several employees came by and introduced themselves and I thought maybe things would be ok and I could look past the construction. They weren't!! Her meals were arriving late and cold!!! She had been told to use the call button for assistance to go to the bathroom since she was post surgery. They wouldn't respond for 45 minutes or longer!! She is back to being as mobile as she was (or better) prior to surgery but they kept making excuses as to why she couldn't go home. They kept doing mental ability tests to try and say she has to stay. My mom doesn't trust Dr Ahmed, the facility dr. Her first shower was just a hose down minus shampoo and she went back to her room with a dripping head which probably is what lead to her having bronchitis. Thank the Lord that she is no longer there!! IF YOU LOVE YOUR FAMILY, DO NOT USE THIS FACILITY!!!!!!!!!!!

We have been coming here 3 times visiting our dear professor the last 2.5 years. Each visit was…read moredelightful and met with consistent excellence of the facility and the team. I love how clean the place is, the staff are super friendly and accommodating. I would definitely consider a place like this for my own later in life care. Thank you Teresa house for taking such great care of our dear friends Dr Pocock and penny!

I am a former hospice RN who has been in most AL/Memory Care facilities in the Frisco/McKinney…read morearea. Teresa's House is the only community where the caregivers and staff were actually constantly engaged with the residents. There is always an activity going on and when the call button was pushed by one of my patients, someone immediately attended to them. Every time I went there- everyone was happy- including the caregivers! The CGs are CNAs and there is always a nurse on site 24/7. The nursing oversight is unparalleled. 2 of my friends have had loved ones at Teresa's House McKinney and they said they received the very best care there.