They want a perfect child who will not misbehave and they can just show some flash cards and can…read morebill insurance to get the money. What is missing here?? Compassion Willingness to make a difference in our child's life Acceptance. Kids on spectrum need love and acceptance in the first place, this place can't give you that.............

I had a wonderful experience with Kelly Frye at Speech and Occupational Therapy of North Texas and…read morehighly recommend her as an OT / Feeding therapist. When I had a hard time finding someone who could take my 8-month year old son for feeding therapy, Kelly got us on her schedule. She was a huge relief during a stressful time. Over the next several months, Kelly worked with him weekly on both OT exercises and helping him improve his muscle structure in his mouth to learn to chew his food rather than thrust it out of his mouth (which you can imagine is very stressful for a baby starting solids). She was a calming and reassuring presence each week. She taught me exercises and techniques to use at home between sessions and was always available if I had questions or concerns (I haven't experienced that amazing level of support anywhere else for either of my children when they've needed medical care). She would send me details on what to bring for each session which made me feel confident too. She was flexible with which location we held our sessions which helped this working mother be able to get her son to the appointments. Thanks to Kelly's expertise we made huge strides and helped get my son back on track with his eating and be able to add more and more foods into his meals. I am so grateful for our experience working with Kelly. Now that we've finished our therapy program all I can say is that I miss seeing and working with her each week. Highly recommend Kelly!

Michael and his team come highly recommended. Everyone I came in contact with was friendly and…read moreprofessional. The check-in process was easy and the wait time was minimal. I am a firm believer in physical therapy. Miracle workers for targeted relief after an injury or surgery.

LOVE this Vista PT Group. Michael Massenburg is the BEst!!…read more Wonderful PT outcomes for shoulder, neck, and achilles tendon issues ovet the last 7 years,

Words cannot express how amazing my team was to me the two weeks I was at the facility. The nurses…read moreand therapists were amazing. Just to name a few nurse Alex, Mia, Ashley, Franklin, and others were amazing. My therapist Logan was amazing along with Cali, Ryan, and others were 100% amazing. And I cannot leave without say thank you to the amazing doctors and case workers that assisted with my care. They all were top choice. The food at the facility was the best. They cared about everything while you were there. Thanks again

This is my rehab after my Stroke in May and I really wish I could get a hold of my therapy team…read morecause I'm not getting good therapy now and I miss Margaret and metal. My walking isn't getting better. I wish I could get in contact with them. I was doing better when I was in encompass. Now I'm alone with no one to watch me walk so I don't fall bc I have cerebral palsy and stroke. I wish I had the help of my therapy team I'm doing out patient at BSW institute for rehabilitation in Plano

I've been going for my Lymphedema care for almost 15 years, but my wife is currently getting great…read moretherapy after her major Wrist Surgery this month. She feels so much better after her many sessions to recover as much pain-free mobility and angular flexibility as possible in a complex wrist. Her therapists are extremely knowledgeable and caring. You cannot equal this type of care and tools in other clinics, especially the large commercial, and hospital affiliated ones. A privately owned clinic in business for around 15 years is best for quality care!

Allison was awesome !! She took time to speak w my Dr to be sure his instructions for my splint…read moreafter surgery were followed to the letter. thank you!! Naomi was so kind & pleasant at check out!!! GREAT OFFICE!! Highly recommend!!

Update: The owner reached out to me. She graciously took my feedback and made a comment that she…read morewould be reminding their team about being our guiding light and not something we needed to recover from. This would have drastically changed our experience, so I'm increasing my rating in good faith that the experience of future clients will be better. This is probably a GREAT place to take your newborn up to around 6 months. I'm not sure I would recommend them over that age - or maybe we just didn't get the right provider for us. I am a super aware mom. This is my third child. She's had CST and chiropractic care since she was two weeks old. Her pediatrician was aware of her delayed crawling and babbling, but kept delaying therapy because she is a third child and also a very easy going baby who is usually very content to remain in place and watch everyone. There were concerns that her tie releases were not successful, so I took her back to the dentist to get them checked a second time. I say all of this because I want to be clear that I have been taking her to various professionals to support her pretty much weekly for an entire year now. I have done everything that was suggested to me to support my child, to the point of missing 4+ hours of work every week and paying several hundred dollars every month for all the different services and providers. I have done everything I know to do to support my child and am already feeling defeated by her progress - I bring this up because it is really the reason for my negative review. My daughter had a REALLY rough start. She had RSV as an infant and was hospitalized for a week (including a lumbar puncture), was born with an asymmetrical head shape and torticollis (hence the weekly CST and chiro care), tongue, lip, and buccal ties (all revised, and re-checked), had some concerning signs of potential seizures early on so endured a 3 day EEG around six months (all clear), and some ear concerns most recently (flushed both ears and given an all clear by an ENT). I'm not usually an anxious mom, but I was very excited for this appointment because I have actually been a little anxious about my daughter's developmental delays. My sons were on target with everything and I notice all the things, so it has been bothering me that my daughter was not doing the same. I was looking forward to a professional's guidance and support, and feeling like we had a path forward. I really just wanted some hope and some peace of mind and a plan. My daughter, much like my older kids at this age, is not a fan of strangers right now, especially after the doctor visits she's had in the last six months. Naturally, she cried the moment she realized this appointment was for her (she's 12 months old). When the PT began reviewing our info, one of her very first comments was "I'm very concerned that your pediatrician waited so long to send you because I'm not sure if she'll even let me touch her now." This was such a weird comment to me, and made me a bit frustrated. I cannot change the advice I was given, but now I feel like I've messed up (before we even started the appt) and I feel guilty for my child crying. I'm already feeling like a bad mom at this point of the appointment. For the remainder of our hour, the PT did ask great questions and make great observations, it was clear she was very knowledgable, but I heard the words "very concerned" over and over and over and over again. I can't emphasize that enough. Everything made her "very concerned". I don't think I ever heard "don't worry" or "it's going to be ok" or "we can work on this" or anything encouraging or positive. I left the appointment feeling more anxious, like I had done all the things wrong, my daughter had a lot of "very concerning" signs, and it was already too late for a lot of the suggestions (not enough tummy time, not getting stretches early enough, etc). I really don't want to ding this office, because scheduling was great, the office was nice, and the provider was knowledgable, but I guess the bedside manner just wasn't right for us.

Jennifer was absolutely wonderful to work with. She helped us improve our baby's head shape with…read morethoughtful guidance, practical tips, and attentive follow-up. Even after that issue was resolved, she continued to support us with helpful exercises to promote our baby's development and symmetry. We felt truly cared for and supported every step of the way.

We used this clinic 13 years ago with our oldest son and saw great results. He still talks about…read morehis experience there. He still remembers and uses the techniques they taught him. And when my now 7 year old son showed signs of needing help, I knew exactly who to turn to. Yes...it is expensive...and no...there is no one else like them...but the proof is in the pudding. We saw results. And when my kiddo who HATES writing, enjoys his time AND shows improvement, its completely worth every. Single. Penny.

Its interesting that this is the only OT place in the Dallas area that specializes in handwriting…read moreand yet we've gone for 3 semesters and seen little improvement, nor interest in practicing handwriting. My assessment is....its fun to go, but there is no incentive to practice handwriting on the 6 days my son isn't in class. They make art projects using fingers in shaving cream and use tweezers to grasp small items. Additionally they have an OT gym, which breaks up the time in handwriting class to work on larger arm muscle strength. Its expensive but what else are you going to do if you have a child with poor handwriting? They have a monopoly on this common childhood problem but thier efforts are not very effective. The old adage, "Practice, Practice, Practice" is the only way to improve handwriting, and they don't teach that rant to the kids like they should.

This review is based solely off of my experience trying to schedule a speech pathology assessment…read morefor my daughter. In mid December I called (during the business day) and had to leave a voicemail. My call was returned the next day by a nice woman. She explained that she would verify my insurance benefits and then schedule an appointment for my daughter. She called back a couple of days later after verifying benefits and told me that my insurance covered nothing until my deductible and out of pocket had been met, so essentially I'll be private paying. I told her that was fine. We agreed to schedule an appointment after the first of the year instead of trying to squeeze it in the week of Christmas. She said she would call back after January 1 and schedule us. Since I hadn't heard back from them I called today, January 5 and tried to schedule an appointment. I spoke to a really rude man. He would not schedule an appointment. He insisted insurance had to be verified again because it's a new calendar year, even though my insurance has not changed and I told him I would just private pay. He also told me they were unable to verify BlueCross BlueShield because of technical issues and could not tell me when those issues might be resolved. In the meantime he told me appointments were filling up quickly and I'll be added back to a waitlist. I'm really disappointed! I was not told insurance had to be verified AGAIN if I did not schedule an appointment in December. I was not told I could not schedule an appointment without verifying insurance again. Why do they need to verify insurance if I said I will private pay? Why won't they go ahead and schedule an appointment while they verify benefits? This place is a nightmare to deal with. They therapy might be great, but it's not worth dealing with their office.

Love this place! The whole place is about my. It and his best interests! They challenge him while…read moreplaying! All the therapists are just amazing!!! The staff really do go above and beyond what is expected of them! I have their personal cell info if I have any questions or if i don't want to talk on the phone! Who does that!?!?!?! PS I drive 40 minutes to get here! That's love!!!

Everyone at Pt was amazing and the lady's who cared for mom too but the social workers were very…read morerude and not helpful at all !!!

Great place! I had a really good experience. The care quality was excellent, and the staff were…read morevery helpful and professional. The place was clean and welcoming. I definitely recommend it!

Inga Krips at Libra Occupational Therapy has been working with me for the past six months following…read moreCarpal Tunnel Release Surgery on both hands. She has significantly improved my circulation, strength, endurance, range of motion, and flexibility of both hands. Furthermore, she has helped me reeducate my brain-to-nerve-to-muscle function. Recovering the full use of my hands has been more than a blessing! I greatly value Inga's professionalism, knowledge, and laser-focused dedication to her patients. She is outgoing and most pleasant to be with as well as being caring, compassionate, communicative, and empathetic. Inga has a worldly knowledge of different countries, cultures, and occupational therapy techniques including nutrition. She exceeded my expectations by building trust and providing high quality, patient centered care. At Libra OT, Inga has created an oasis of healing and hope that transcends the occupation therapy she performs. I most highly recommend her services for those who require occupational therapy.

From the owner: Occupational therapy is a client-oriented practice. It focuses on assisting people recovering from…read moreinjury to restore their way of life and function skills, helping children with disabilities to participate fully in school and social situations, and providing supports for older adults experiencing physical and cognitive changes. It is all about client! An occupational therapist can recognize strengths and problems an individual may have in everyday life, such as dressing or getting to the grocery store, using a computer or washing dishes, and help with finding practical outcomes that fit best to that individual's needs to minimize environmental barriers and be independent.

Believe me we've tried! There are a few amazing people who work at Mapleshade and in no way do I…read morewant to tarnish the wonderful job those few do to go above and beyond. However, if you can not advocate for your loved one everyday this is not the place for them. I'vd had countless phone calls, text and email conversations to get things right and they don't change. What does change is the staff they have a horrific turnover and can not keep a Director, Asst Director or care staff. I am constantly having to complain about the cleanliness of my mom's room, taking out her trash (incontenant supplies) no one answering her emergency pendant and medication list errors. If I were you I'd look past the stunning atmosphere and think about the care your loved one needs.

This community is unlike any other in the DFW area. The Village at Mapleshade offers a boutique…read morelifestyle where residents are truly thought of and treated as family members. The staff cares about each resident and it's apparent that they love their jobs. I would recommend this community to anyone who needs a little assistance with activities of daily living but wants to still live with independence and dignity. Great community!