My experience was not the greatest with these guys. There website implied they could change any…read moreflat tire. However, as soon as I walked in the store a guys just shook his head before I could even say anything. It's very odd for them to treat e-bike riders this way, especially as I assume my son will continue to want to ride even on to his adulthood, which would make him a prime candidate to be their target audience. The shaking of the head and the way I was spoke to, makes it so we will not ever be back. If they really want to take advantage of their future clientele, they should at least offer suggestions on where to get help with e-bikes. That did not happen at all!

very helpful. good price on boots. and other gear. just be carful in the parking lot.read more

Overall pretty good! Sale: got a CFmoto here and surprised…read morethey are the only dealer in the area. The close price was 3000 more than the price on tag, not super pleasant but acceptable especially during this motorcycle hot season in Seattle. Enjoy talking with Garret every time, he shared a lot of facts and views to motorcycle noob like me. Service: was scared by lots of horrible comments, and was a bit impatient to ask for status about my bike. Had some aftermarket stuffs want them to install for me, and thought my bike has some shifting problems. Turns out my bike works good and they are honest about it and did not charge me for that part. They also told me they verified it by several persons which sounds pretty reliable. Then they installed all what I want and brought the labor time down which is great. Extra scene: When ride to home after picked up, the shift bar attached to the foot pad loosen off when exiting the highway, was scared but managed to move my bike to the emergency lane at the sixth gear, and installed the tiny bar by myself using hand and kept riding. Would be good to have them check it throughout, but not their misses since I forgot to tight it back when rolled my bike to the shop.

They sell a brand of electric scooters made by NIU…read more They sell them, but they do not service them. Why? Because the owner is too lazy to get NIU to come out and train their mechanics. As well as the staff all around is uninformed. Neither the staff in the Service dept. could tell me if they could work on an NIU scooter, nor could the salesman. Beyond that, if you have no clue if you can be of help to a customer, at least show a little empathy. The girl who works at the welcome desk is literally collecting a paycheck for doing nothing but looking at her phone. Zero help. Please disregard the mandatory 1 star rating. This is a zero rating.

Horrible and rude service we waited after filling out paper we're for a couple of hours. The guy…read morewith seahawk tattoos and a beard was an absolute terrible. The have a good selection after be treated this way they have nothing I want. They guy made us feel like trash saying our credit was bad so whatever system they use is nonsense Before making it home I was already approved to get a bike from anywhere I want by applying online for a loan. Such an unprofessional environment. Try any other motor sports seller if you d9nt want to be pissed off.

I bought a new sled from them​ last year and they treated me very well and took care of anything I…read moreneeded as quickly as they could. Decided to get a new bike so they were the number one choice. Matt was very fair on pricing and gave me a discount on riding gear as well. Definitely will be going back for the next toy purchase even though its a 9 hour round trip drive.

I was unable to find quality chrome led lights. I found a…read moreset in black. I installed them on my bike, quite impressive set of lights very bright and quality made. And they look great. Staff are great. I highly recommend a set of cyclops led lights. I

These guys are absolute crooks. They sold me a relayed harness for a 2023 KTM 300XC that does not…read morework. Their installation instructions clearly state that if you plug in their ODB2 connector and hear the ECU making noise to unplug it immediately, the pin in the connector is bent in going in the wrong hole. Low and behold I plugged it in and the ECU started screaming. I unplugged the cable and the pin was straight. Plugged it in again, same thing, ended up frying my regulator/rectifier. I called cyclops and they insisted the pin was bent and going in the wrong hole. I sent them picture showing them the pin was straight, and they still refused to believe it wasn't my fault. I took the bike to someone else who did the same thing with the same results. They also called cyclops and were told they were bending the pin and installing it wrong. We have removed their pin from the cylcops harness and plugged it directly into the corresponding hole on the bike side and the ecu still screams. The pin is going in the right hole and still does not work properly. Every time they told me I was doing it wrong for two weeks, I would try again, and again the ecu would scream. Something is wrong with their harness and their ignorance and arrogance have damaged my bike. It now throws error cods and drains the battery. I even offered to send these crooks a video showing the pin going in to the wrong hole but they didn't want to see it. They know they screwed up, they just have zero integrity. Cyclop's response after I just requested a working harness? They said see you in court. They suck.

It was pretty crowded so it took a while to get help but once they got to me they answered all my…read morequestions for me and helped me find a few things i didn't even know I wanted, great store with a lot of gear and accessories for all kinds of riders!

I am no longer getting motorcycle gear from this cycle gear or the one in Auburn. I will shop…read moreelsewhere. I would suggest you do the same. I do not like rating businesses badly. But most experiences I have had with Cycle Gear have been weird/awkward or just outright bad. I want to make it clear that I actually kind of like most of the employees at this location and the one in Auburn as people. But the fact is that they do not stand behind their product and are not knowledgeable enough to help you when you have an issue with one of their products. When I bought the motorcycle pictured in my Yelp profile picture I was a new, ignorant rider. Thankfully I haven't crashed it yet. My first experience with this Cycle Gear went as follows: I had just bought my bike and got signed up for the Permit level testing. I came in already decided on the helmet I wanted, the Bell Broozer. It looks nice and has the basic DOT cert and is ECE certified, and was cheaper than a lot of others. I was intending to upgrade after I finished my parking lot testing, which I did. When I brought the helmet up to the counter to pay for it, happy, a stupid grin on my face because I was so excited to ace my test, a female worker asked me what seemed like an innocuous question. She said "Oh are you planning to be a daily rider"? I replied yes, my bike is going to be my main form of transport. She then told me straight up that I don't want the helmet because it is going to be loud, and that I'd essentially be stupid if I got this helmet for daily riding. She, without even asking if I'd want a rec, put a like 600 dollar helmet on the counter and said this is what I actually want. I replied that this is only going to be for my testing, and that I'd upgrade in the future, and that I am a grown man, I don't need other people to offer me unsolicited pointers to me on the gear or bike or whatever I decide to buy for myself. She then acted like I was the rude one. I paid for the helmet and walked out. Weirded me out. It was just unprofessional. After I passed my permit level testing I came in to buy some gear. Jackets, boots, riding pants, etc. I already knew what exactly I wanted. One of the male workers literally tailed me the whole time, asking me every five minutes if I'm good and if I need any rec on what to get. I said no every time, that I already knew what I wanted. I ended up spending about 500 bones on gear that day. Here is the huge kicker. For Christmas my girlfriend's mom got me a cycle gear gift card to try to support me on a bike. So cool! I knew I wanted some bar end mirrors so I came in. I was really ignorant about mirror installation and quality so I asked the worker to rec the best pair of bar end mirrors they have. He sold me some Speedmetal bar end mirrors. I paid about 30 or 40 dollars after the gift card was used up. Now on this bike there is a weight on the inside of the handlebars that you need to get out. I came in a few times to ask for pointers or the best way to get the weights out. These times are the only times I had a nice, chill experience in the store. The guys came out a few times, gave me some pointers. My girlfriend and I ended up getting the weights out cleanly thanks to their pointers. These days where they helped me is the only reason this review is a 2 star as opposed to a 1 star. Also when they helped me pick out a quadlock. I pop the mirrors in (no instructions btw), eventually got them torqued up well, and everything. When I'm on the highway I notice that no matter how I install the mirrors, they always fold in and vibrate at highway speeds. I looked up the mirrors on their website to see if anyone else is having issues with this. Here is an example: "These mirrors look great... however, these mirrors require frequent readjustment following... high speed, which requires me to take my eyes off of the road way too often." I'd post more but I don't want to hit the character limit. I went to go return them at the Auburn location since I was in the area already. The manager tries to install them and it seems he gets them on good. He ensures me that I don't need to refund the product. I trust his work and take my bike on the highway home. I should have trusted myself instead. The mirror pops off as I exit the highway, hits the ground and breaks. Oh my God. Now I have to search for it, run into the street and scoop it up. I call the Tac location and say that one of the employees at the Auburn CG installed these mirrors and they popped off on the highway and I need to exchange them. Says bring them in but and I quote "no promises". No promises to exchange out the product on my bike I must have to be legal that an employee installed? Insane. The replacement was incorrectly machined for the ball bearing. Had to get another replacement. Still had the same issues. Today I go over a bump at 5-10mph and the stem breaks. I'm just done. I will attach pictures w more detail. Hitting char limit.

Wow I just saw all the negative reviews. My experience was not terrible but not great. I spend 12k+…read moreon a new KTM, and they didn't toss anything in not even a pair of gloves. I actually had to go to Lynnwood motoplex (who I do not like) to get them to give me the ktm 1k rebate.... Parts manager I can't remember is name is super awesome friendly and knowledgeable. Props to him this is why I still go there. They are ok to run in and grab oil and a filter or basic part needs skid plates etc. I like supporting local bike shops vs online but I would agree overall experience isn't great. Lol at their "customer rewards program" spend 12k got $44

Not sure if I'd recommend this shop. Great floor lay out and huge inventory! Came in an hour…read morebefore they closed on today. With intentions of finding a CFMOTO IBEX 450 to check out. Wasn't as exciting as I thought. So wanted to purchase a Yamaha Tenere 700. Walked around the shop looking at bikes and not a single employee asked me if I wanted help for about 20 mins. Crazy, I'm willing to pay MSRP and dealer fees and no employees willing to help. Which makes sense why they have a huge inventory. Guess I'll just lowball someone on marketplace.

I don't know if I would recommend this location. Sales person (Jack) was pretty helpful over the…read morephone. We talked about me coming in to secure a deal and a bike I had been looking at. I drive more than an hour and a half only to find out that he didn't even bother to put aside the bike that I was going to purchase. I showed up with the check in hand ready to buy and had to leave with nothing because someone else sold it. What a massive waste of my time, very disappointed.

I've had terrific experience at Ride Motorsports. For a few years they'd work in being able to…read moreservice my '82 VF 750 Magna in non peak time. Then when I upgraded to my '10 NT 700 the sales staff was great; honest assessment about the bike/very fair price. I've had my NT 700 serviced there for years now. Service guys are honest, straight shooters. Well worth the money. This is a good shop with fine people.

found this place online. has some decent reviews... checked their inventory and they only show 2…read moreused bikes. not sure how you can stay in business with that kind of inventory!

Visited this business with the intent of buying a bike and trading in my old one. Failed due to not…read morehaving a person available to make an offer to me. Good selection of used bikes and maintenance items. Bought elsewhere.

It was closed everytime I went there. I even went during business hours. SMDH I was looking for…read moresome polish and possibly some service work, but the H-D dealer got that.

Nice shop with a pretty decent selection of gear and accessories. Mostly aimed towards the cruiser…read morecrowd but a good local business to shop at if you need accessories for your two wheeled ride.

I was pressed to have my tires replaced...front and back. Problem is the back tire is 240mm and…read morealot of places won't touch a tire that size unless you bought it from them, or they want you to take the wheels off and bring it to them. We spoke briefly over the phone and they guaranteed me that they could do it. I am always cautious about new shops or people I don't know especially when it comes to wheels and tires. I drove in, they told me about 2 hours, but they were actually done in about an hour. I was amazed. They charge about 50 to 60% LESS than what Harley wanted and Harley wont put any non OEM part on your bike. They even gave me some maintenance info for my bike. These guys are actual certified Harley Mechanics. Between the two of them they have about 45 years of experience. I would definitely trust them with my bike and I will not take my bike to any Harley dealer without calling them first.

From the owner: Master Harley-Davidson technicians by appointmentread more