We have always been able to rely on the care team at 1st Vet. In the past I have brought Moose in…read moretwice for blood in his urine and they resolved the issue each time. But I'm writing this review for the other day when I noticed his increase in respirations. Moose was swiftly taken care of. Dr Kogan was relatable, kind, calming, patient and thorough during an extremely emotional time. I also need to shout out the receptionist (sorry idk your name!) for juggling multiple emotional humans with their fur babies with ease. Her responses could easily escalate a situation but she handled all of them with care. After Moose came home I could literally smell the love all over him from being hospitalized the night before. He surely did not lack in attention while away. The entire care team are professional, caring and get the job done. I can't thank you enough, it will never be forgotten. Moose is better now and we will appreciate our time with him. I have been in the medical field for 12 years and can testify this team is top tier. Thank you.

I can not thank these vets enough for taking care of my little Yoshi and not at just the Mesa…read more location but the chandler location as well they did a great job with Yoshi and loved and cared for her while she was in the overnight hospital. They sent pictures and updated us throughout the unfortunate situation and Yoshi has finally gotten back to her feisty little self Once again from the bottom of my heart Thank you guys!

We were referred to VCAARECA at our vet's recommendation GIVEN her symptoms, he knew she needed…read morethem. Our 15 yr old Cavalier experienced a huge swing in her condition without warning. We arrived frightened for her, horrified at her sudden change. From the moment we walked in the staff was excellent; they were caring and comforting, efficient yet not rushed. When, as we feared, the doctor told us the bad news she was polite and so very compassionate. The whole office did all they could to make the passing of our baby as gentle as possible. They made a difficult situation as easy as possible. We can't say enough about the respect and care our little Ivy and we received. Thank you, we will never forget your calming atmosphere or kindness on one of the hardest days of our lives. May God bless you.

Best place, I'm glad you guys were available when my puppy was unconscious, I Was Confused On What…read moretoo do next.."VCA" medical team Helped me verify if my Puppy was Deceased ..my Godmother was In tears and Grateful VCA and I were Around near midnight, Espero Mi Bimbo Se Encuentre en un lugar Mejor. I love you Guys, Thanks Again "VCA" for helping me and My Loved Ones Out.

I had to take my dog here on Friday afternoon. I was referred by my vet and we are so happy we went…read morehere! The office is in a medical office plaza. It is very easy to find and in a nice location. There is a separate parking lot for this ER, so you can park very close to the entrance and get your pet in quickly. The building itself is very clean and calm. There were about 6 other dogs there in the waiting but the waiting room is divided in such a way the dogs can still have privacy while waiting. Almost like little cubicles. I only waited about 20 minutes to be taken back. The vets are knowledgeable and very friendly. Our vet explained everything in detail and her nurse made our dog feel at ease. We were very happy with the service itself. Lastly, they are upfront about all costs. They don't force you into anything and give you a full breakdown of each cost. You can request notes if you need them for insurance purposes. If ever an emergency, we will definitely come back here.

I am truly grateful that this clinic is so close to home. My dog had a sudden emergency while I was…read moreout of town, which was incredibly scary. My son was able to perform CPR and bring him back. When I called this clinic, they patiently answered all my questions and were already waiting for my dog when he arrived. The staff was incredibly sweet, calm, and supportive during such a terrifying situation. They kept me updated exactly when they said they would, which gave me so much peace of mind. I am beyond thankful for their care and professionalism.

We had an excellent experience with East Valley Urgent Pet Care during a very stressful time. Our…read morecat required emergency surgery, and from the moment we arrived, Bekah, Dr. Kulkarni, and the entire team provided outstanding care and attention. Communication was exceptional throughout the process. We were consistently kept informed, everything was explained clearly, and the timelines and next steps were laid out in detail ahead of time, which gave us a lot of reassurance. Most importantly, our cat received all the treatment and care he needed and is now on the mend. We were referred here and drove all the way from North Scottsdale for their care, and it was absolutely worth it. We are incredibly grateful for the professionalism, compassion, and expertise shown to our cat and to us. Thank you to everyone at East Valley Urgent Pet Care for your care and assistance during a difficult moment

Always thrilled to find a veterinary hospital that checks all the boxes:…read morePrivately owned (not a corporation!). Every staff member we interacted with was amazing. Got us in quickly. Veterinarian (Dr.Asadorian) warm and kind. Treatment recommendations exactly what I had hoped for. I worked 45 years as a licensed vet tech and I'm terribly judgmental

I can't say enough about this place! We had an emergency with our 2 year old cat at 3:30 in the…read moremorning. We rushed here and ended up having to put our boy down. We were treated with such care - as this was such an unexpected situation. They didn't make the service about money at all - and everything was VERY reasonable. The staff was absolutely amazing. Immediately brought us in to check on our cat and broke everything down. While this wasn't what we were hoping for, they made it easier to digest. We received a card in the mail today from all of the workers and they personally signed us a card. I couldn't imagine going anywhere else with how abrupt our situation was - and I can't thank them enough for helping us during one of the most challenging times in our lives. We drove to this location for the reviews online and I'm glad we listened. Thank you so much! Highly recommend.

The male vet king and and the female vet tech Shelby will kill given the opportunity and blatantly…read morefalsifying their report to hide behind. They are careless and endanger pets or worse kill them like they did Sirena 3-3-26. Also Stephany the manager helps to cover it up and will belittle you. Read the reviews I'm not the only one who has had this experience. A man had to bury his best friend in one. A woman almost lost her kitty in another, took them to court and a judge ruled the vet was not fit for practice suspended license for a year. Read the reviews. Almost a quarter of them are the same thing. Sirena's life was taken because they failed to run appropriate tests including xray to determine and diagnose. They lead to her getting worse not better and then administered incorrect dosage for sedation and pain management leading to death. They failed to properly supervise her under anesthesia. They failed to inform me of any risks, alternatives, or the prognosis of the treatment. They lied on the report several times falsifying what happened so they could be unaccountable. This place did not care about the consequences of taking a life nor what it does to a family after the fact. Sirena was a victim and this will happen again unless you don't give them the chance. My Sirena was with me everyday for 4 years and trusted me to take care of her and I let her down going to this place. She deserved better! It breaks my heart reliving being at Gilbert Queen Creek emergency veterinarian and specialist center. I know Sirena would be alive today if I had gone elsewhere. Crystal the hospital director called 5/1/26 offering 300$ "on the books" saying they could have done better. I will never go back to Gilbert queen creek emergency veterinarian. I was shocked she would even insinuate that I would. The grief of losing Sirena and having conversations with these people mentally and physically takes a toll on me. If Sirena was given critical care, the right care from the right specialist, she would be alive today.

Jessie, the "Practice Manager" just hung up on me…read more We fill our prescriptions through Allivet. Every month, we get multiple emails from Allivet, telling me that they are not getting responses to their faxes. Last month, after the 9th attempt email, I called Banfield and they couldn't provide an answer as to why the vet wasn't processing the request. They finally did. This month, after the 3rd attempt email, I decided to call early and try to get the ball rolling. The first person I spoke to asked me to confirm the fax number and if correct, call back and ask for the practice manager. I did and the number was correct, so I called back and got put through to "Jessie". Jessie answered, looked me up in the system and explained that our script couldn't be filled until dog got updated bloodwork. Not thrilled about spending more money on bloodwork, I challenged the assertion, to which she replied that is was AZ state law. Ok, so be it. Still not thrilled, but it is what it is. I then asked why, instead of just continuing to reject prescription requests, they don't inform the customer, saving us time and frustration. At that point, Jessie simply hung up on me. This was her way of dealing with an unhappy customer. I wasn't yelling, swearing or being offensive. I'm sure it was clear that I wasn't happy about how things were going, but it was a completely calm and professional conversation. If an individual can't carry on a professional conversation with a frustrated customer, then this person is in the wrong position. We'll be finding a new location/provider for our dogs' care moving forward.

By far the best Banfield location in the valley! It's always very clean and organized, which is not…read morethe 'normal' for all veterinary hospitals, as usually the stench of animal urine is overwhelming when walking in - especially Banfield and corporate owned companies - but never once have I walked into this location to a foul smell, which is actually quite impressive when you think about it. The staff though is truly what makes them stand out! They always greet my pets by name with warm and welcoming smiles. They consistently provide the highest standards of quality medical care and ALWAYS take the time to ensure I have a full understanding of any/all diagnostic tests and treatments being recommended and performed and why. I have never felt rushed or dismissed by anyone working here, and I have never felt pressured or judged if the cost wasn't within my budget - they always have empathetic responses and other options to still make sure my pets leave in better condition then they arrived. It's so clear how much they genuinely care about each of their patients and clients as well. They truly deserve so much praise (and also probably a raise) for all they do, as I can only imagine how challenging, complex, and emotionally taxing, working in veterinary medicine probably is. But this team ALWAYS has such a warm and welcoming positive energy about them and I couldn't be more grateful to have found this Banfield location! Even the practice manager makes sure to pop in to say hi and check in on me and my fur babies whenever I'm there, even just for drop off routine appointments - I think her name is Amanda (I apologize if I'm incorrect with her name), but it's obvious that she cares about her staff members and clients, just as much as each of the patients. Normally I'm not a fan of corporate veterinary practices, but this location is special and deserves to be recognized for it!

What an A+ urgent vet care experience…read more I found the spot through reading reviews here on Yelp. Unfortunately, my late, sweet angel of a Bichon Frise has recently passed, however it was extremely helpful to have brought her here to this facility to understand more in depth the severity of her medical issue. Not only is the staff here so friendly and empathetic, they are also punctual, efficient and very honest. My dog sitter ended up taking my dog here one night while we were out of town to deal with her chronic vomiting. The vet caring for her that evening spoke with me directly over the phone to go over treatment options. I thoroughly appreciated her honesty. I ended up having to take my dog back here one night a few weeks later due to the vomiting starting up again and her primary vet also suggested what she's going through needs to be handled at an actual animal hospital. This second visit was just as efficient and also they were kind enough to waive certain fees due to us returning back to them in such a short amount of time. I also like the fact that we're able to use payment plan options via Affirm. That was extremely helpful for me during this previous emotionally tumultuous season. Overall, great urgent animal care location. I highly recommend them.

My dog died at VEG. On Christmas. So pretty much the worst #$@# day for me, as it was completely…read moreunexpected. He'd had a full check up within weeks and actually was at VEG about a month before for an unrelated GI issue. We had unfortunately been to several other emergency vets before making it to VEG, as we were out and about when the crisis started. I also had my little pug with me as getting care for my Great Dane was a bigger priority than taking her home. Once again the staff at VEG surrounded us with compassionate care. Nothing could have changed the outcome of the day but I am so grateful that at every moment the VEG staff was working to save my dog and caring so much for all of our comfort. They immediately got several large beds and a blanket for him to lie down and offered me a cushion. They handled him with love and checked on us in so many ways. And they tried. At one point we had something like 6 people working to stabilize him and everyone was focused and on task. I felt they worked on him not like a job but as if he was their own. I know its hard to work on a holiday and I know his death was emotional for everyone. But thank you all because at least I was with him to the very end and he knew he was being cared for. Being able to be with your dog throughout care is such a meaningful difference in the veterinary industry and in both owners and pets experience with vet care, and I feel like VEG always has such caring people. Thank you, though honestly have to say I'm hoping to see you all less in 2026.

First Pet so far has saved two of my dogs from certain death.This last time; Ricky, Amy, Hope, as…read morewell as Dr's JJ and Romero cared for me as well as my pet. I wouldn't take a member of my furry family anywhere else. These people really care, and it shows. God Bless Them!!!

I unfortunately left this visit feeling disappointed…read more I brought my cat in because he was ill. They kept him for a "full exam", did bloodwork & gave him fluids & was sent home. The day after we arrived home, we discovered an anal gland abscess. I took him to a different vet who confirmed that this was the root cause of his issues. Because of that, the bloodwork & fluids wouldn't have needed to be given if they had spotted the abscess in the first place. That also leads me to believe that a "full" exam wasn't really done. They ultimately diagnosed him with "overexertion by our stairs". I did follow up with the clinic afterward. They were responsive and offered a partial refund, which I appreciate, although it didn't fully reflect the cost of the visit or the impact of the missed issue. The staff was kind and professional, but this experience affected my confidence in the thoroughness of the exam. I'm sharing this in hopes it helps improve exam consistency and communication for future customers.

Excellent customer service! They have urgent care appointments if you need to see them. Our cat…read morehad an issue with his behind after pooping. I think it was a hemorrhoid. The doctor didn't want to examine him so late in the day without a sedative because it would've been a bit traumatic so we made a plan that if it bothers him again, I will give him something at home and then bring him in. I really appreciate that. They don't just want to do the exam And traumatize him since it wasn't an emergency. It was prudent to wait.

Just moved here a few months ago from out of state and needed to find a vet. As a vet tech of 15…read moreyrs it is important to me to find a great hospital. I have been 3 times since moving here and each visit has been great. They are very organized, knowledgeable, and friendly. I appreciate their care to my pups. Communication after via text for lab results or refills is amazing as well. I would recommend to anyone! Thanks team for doing a great job- you are all appreciated for your hard work!

We've been coming here for years and currently come with our very high maintenance chihuahua…read moreJasmine. I love the newly decorated office they take much pride on maintaining a nice look. The staff is still very friendly i feel my dogs continue to receive quality care. The recommendations that the vets offer are very helpful and most of all they're really good at handling my girl at exam time. Jasmine isn't one for letting alot of people handle her. I can highly recommend Family Vet Care getting an appointment quickly is very easy I would definitely recommend them.

We were referred to Family Vet Care by a neighbor and couldn't be happier…read more Dr. Wodiske and the entire staff were very helpful and friendly. I have never had a vet explain the procedure he did as well as he did. The cost of the exam and procedure was reasonable. Had I known that, I would not have used Scratchpay as a payment plan option they offer. I'll be back next week with our other dog.