The professionalism and care that I received at VCA Mesa was better than I could have asked for…read more Upon arrival, I explained my situation (an elderly cat that was seizing in my car) and the receptionist ran for a Dr. who in turn ran to the car and retrieved my cat, carrying him to be immediately seen. They asked for permission to give an anti seizing medicine, which I agreed to. Dr. McLaine came to the room to explain that the cat had a stroke and probable heart disease due to his past symptoms. She gave me all of the options, was very thorough. She also answered all of my questions and was honest about the costs with each option. We decided to euthanize due to his dire state, age and quality of life. The entire staff was excellent, caring and understanding. I was able to spend as much time with my kitty as I needed, and was able to hold him as he passed over. He was calm and went peacefully. This facility deserves the highest rating!

It seems odd to say I had a great experience when I had to let my beloved dog go, but the staff was…read moregreat. Early in the morning on Mother's Day my soul dog deteriorated fast at home. When we arrived at the clinic around 2:30 AM we were greeted by a very kind woman. She informed us that the vet on duty was about to go back for a procedure, but she would see if the vet could do a quick exam. She tenderly picked up my pup and brought him back. Shortly after the vet returned and I knew it was bad news. The vet was kind and gentle with us. The staff took care of my boy while I went home to get my kids so they could say good bye to the dog they had grown up with. They allowed us privacy and time to say goodbye, there was no rush. This was easily one of the most devastating experiences of my life. However, every single person we encountered treated us with kindness and empathy. I will forever be grateful for the staff at VCA. Thank you for all that you do.

We unfortunately had a second visit to EVE Pet Hospital for our other pup, Ronon. He had a bloody…read morenose, that just would not stop! We initially called them when we were headed their way, to get their thoughts, and did appreciate them giving us some insight on the phone. We opted to stop in to be on the safe side. It was a bit quieter this time around, so we were able to get in a room right away and seen relatively quickly. It was a very much a "Got to rule out the options" type situation that required a bit more guesswork. Based on the initial intake, they recommended a blood panel, a SNAP panel (bloodwork specifically for ticks), X-rays and possible CT. We decided to start with the bloodwork, to minimize putting our dog through more procedures than necessary. They also have a relatively quick turn around time of 20-30 minutes for the results, making it easy to proceed if necessary. The tech we spoke with was nice, but a little brisk and not super helpful which inquiring on the next steps/options. She did mention a CT may be required and was helpful in getting prices and options for same day if needed. We did get the blood work results back, about an hour later, and Dr. Robinson came to speak with us, with a good news, bad news sitch. He had gotten an infection from a tick and his body was having trouble clotting and fighting it off, hence the nosebleed. She did a great job explaining and laying out all the details. Luckily, it was in the treatable phase and she ran through the prescriptions and care that would be required and let us know they would bring back the medication and Roni shortly. About an hour plus later...they bring him back, His nose had not stopped bleeding the entire time! Not their fault, it was uncontrollable, and they attempted, but was just not really treatable. We ended up spending about 4 1/2 hours there, most of that time which was not with our dog. All the initial exams and what not I understand, but getting the results and talking to the doctor, and still waiting another hour after the fact, seemed longer than necessary and we just felt bad for our pup, because we would have rather been with our dog waiting, then him in the back while waiting alone. A few other key details: It's $190 regardless for your pet to be examined, which you need to pay up front. Any other services, you pay for if you decide to proceed. They have two entrances, one for cats and one for dogs. it leads to the same space, but has separate sides to the same counter which is nice. The Dr recommended Nexgard (Tick treatment), which they do not have onsite, we had inquired if we could order from Chewy digitally, they said yes, but turns out they cannot. They do send home a paper prescription, but something to keep in mind or double check on. Overall, very grateful they figured out what was wrong and took care of him. The space was clean and staff was overall friendly. Their prices seem reasonable as well. A bit more communication would have been appreciated, especially regarding time, or at least updates so we knew he was okay and maybe a bit more guidance on what treatments make the most sense. They do a great job and though I hope you never need to go to the emergency vet, they are a great 24 hour accessible options.

I took my baby kitty Maxwell to EVE Pet hospital and from the moment we walked in, we felt the care…read moreand concern of the staff and the Doctor in our most difficult moment. I couldn't imagine being anywhere else in such difficult circumstances. I want to thank everyone who was with us every step of the way. Sincerely, The Halvorsen family.

Tonight we had to say goodbye to our dog Quinn while visiting out of state -- far from home, which…read moremade an already devastating situation even harder. Making the decision to let her go was the most difficult thing we've ever had to do. Dr. Emma Houlton and her entire staff were absolutely incredible. She was so knowledgeable, explaining everything to us with such kindness, sweetness, and compassion throughout the entire process. She made an unbearable day so much more bearable. I wouldn't have wanted any other vet there caring for her -- I knew she was safe and in the best hands despite the heartbreak of the situation. Dr. Houlton is the stellar, most perfect example of everything you want in a vet. She's an amazing person and an incredible doctor. If you need a vet, bring your pet to her. She is truly wonderful.

I had to take my dog here on Friday afternoon. I was referred by my vet and we are so happy we went…read morehere! The office is in a medical office plaza. It is very easy to find and in a nice location. There is a separate parking lot for this ER, so you can park very close to the entrance and get your pet in quickly. The building itself is very clean and calm. There were about 6 other dogs there in the waiting but the waiting room is divided in such a way the dogs can still have privacy while waiting. Almost like little cubicles. I only waited about 20 minutes to be taken back. The vets are knowledgeable and very friendly. Our vet explained everything in detail and her nurse made our dog feel at ease. We were very happy with the service itself. Lastly, they are upfront about all costs. They don't force you into anything and give you a full breakdown of each cost. You can request notes if you need them for insurance purposes. If ever an emergency, we will definitely come back here.

What an A+ urgent vet care experience…read more I found the spot through reading reviews here on Yelp. Unfortunately, my late, sweet angel of a Bichon Frise has recently passed, however it was extremely helpful to have brought her here to this facility to understand more in depth the severity of her medical issue. Not only is the staff here so friendly and empathetic, they are also punctual, efficient and very honest. My dog sitter ended up taking my dog here one night while we were out of town to deal with her chronic vomiting. The vet caring for her that evening spoke with me directly over the phone to go over treatment options. I thoroughly appreciated her honesty. I ended up having to take my dog back here one night a few weeks later due to the vomiting starting up again and her primary vet also suggested what she's going through needs to be handled at an actual animal hospital. This second visit was just as efficient and also they were kind enough to waive certain fees due to us returning back to them in such a short amount of time. I also like the fact that we're able to use payment plan options via Affirm. That was extremely helpful for me during this previous emotionally tumultuous season. Overall, great urgent animal care location. I highly recommend them.

My dog died at VEG. On Christmas. So pretty much the worst #$@# day for me, as it was completely…read moreunexpected. He'd had a full check up within weeks and actually was at VEG about a month before for an unrelated GI issue. We had unfortunately been to several other emergency vets before making it to VEG, as we were out and about when the crisis started. I also had my little pug with me as getting care for my Great Dane was a bigger priority than taking her home. Once again the staff at VEG surrounded us with compassionate care. Nothing could have changed the outcome of the day but I am so grateful that at every moment the VEG staff was working to save my dog and caring so much for all of our comfort. They immediately got several large beds and a blanket for him to lie down and offered me a cushion. They handled him with love and checked on us in so many ways. And they tried. At one point we had something like 6 people working to stabilize him and everyone was focused and on task. I felt they worked on him not like a job but as if he was their own. I know its hard to work on a holiday and I know his death was emotional for everyone. But thank you all because at least I was with him to the very end and he knew he was being cared for. Being able to be with your dog throughout care is such a meaningful difference in the veterinary industry and in both owners and pets experience with vet care, and I feel like VEG always has such caring people. Thank you, though honestly have to say I'm hoping to see you all less in 2026.

My dog was transferred here with a large mass on his spleen. We were treated with genuine care and…read morecompassion from the very beginning through the follow up calls after discharge. It was a very stressful situation. Dr Bauman was incredibly patient when discussing difficult possibilities, including worst case scenarios like euthanasia. Once I decided to pursue surgery Dr Bates informed me of every step and risk and made me feel much more confident in my decision. The team was respectful and patient for my many questions. They took the time to explain all of our options in ways I could understand, sometimes multiple times when my stress and emotions kept me from processing the info. I never felt rushed or dismissed. Thanks to their kindness and professionalism I felt reassured during an extremely difficult situation. I'm grateful to Dr Bates, Dr Bauman, Dr Reeves and the nursing team for taking care of my pup as well as me

Our pup was sick, found out she had a fever 105 degree In…read morebad shape needed over night W/ meds Next day we brought her home She's getting better each day The staff was excellent in every way She was their #1 patient at that time & next day

They truly cared and took care of what needed to be done. They charged us a very reasonable price…read morecompared to others. Thank you very much for everything.

First Pet so far has saved two of my dogs from certain death.This last time; Ricky, Amy, Hope, as…read morewell as Dr's JJ and Romero cared for me as well as my pet. I wouldn't take a member of my furry family anywhere else. These people really care, and it shows. God Bless Them!!!

I wasn't expecting to write a review today... much less about an emergency vet clinic... but here…read morewe are. A week ago my little Yorkie got attacked by a cat. Took him to another emergency clinic close by and everything seemed fine. A few days later, he was acting off and took him back to that clinic and he was out on some pain meds for some spinal tenderness. Neither the emergency clinic or I noticed (even after examining him pretty thoroughly) that he had a puncture wound on the side of his jaw. Long story short, went back to that clinic today because I found him soaked in a weird bloody liquid oozing from his face and it was going to be a 4 hour wait. Figured I'd call VEG and see what their wait was and they told me to come right in and they would take care of him. Before I even got to the door, there was a VEG employee standing there to take us immediately back. I didn't even have time to look at the lobby... just straight back and immediately being looked at. Not going to lie, I didn't research VEG much since I was in immediate action mode... walking into the open concept emergency room was a little shocking. However, the care that the staff and doctors took was... beyond what I could have imagined. For what would be an agonizing amount of time where any other clinic would have taken him to the back, I was able to stay with him the entire time... even when they were working on him and cleaning up the wound I was holding him. While I don't want to say I loved the experience... I will say I loved the care and attention that every VEG employee showed. It was honestly worth every penny to bring him to VEG to be treated today. I felt like they really had his best interest at heart. I would highly recommend VEG to anyone who is in need of emergency care. The open concept can take a moment to get used to, but I think you'll find it to be far more comforting than if you were just left waiting somewhere while your pet was taken away from you. Thank you VEG. -Jonathan and Tannin

The receptionist was a nice nasty twit. Who got agitated when I asked for resources for my hurt…read moreservice animal. Seeing we just got out of a serious car accident and I told her my financial struggles . She then tells me I can take out a line of credit to pay for my service animal to be seen even tho he has a broken. Leg and I have a broken. Almost everything. Ribs broken etc. No car no source of income temporarily. She then proceeds to say "well you won't be seen without payment" like they just don't give a fuck . First off I didn't ask to take out a line of credit .(My credit is shit personally) I asked for RESOURCES THAT WOULD HELP fix my service animal leg I would never recommend this place of any emergency unless you're rich. Maybe then they will treat you like a human and treat your dog with respect. Even with pet Insurance you STILL have to pay UPFRONT and you'll just get reimbursed. Pet insurance is a scamm and these people don't gaf unless you're flashing money in their face. Fkkk your emergency. Literally ask the nice nasty receptionist If I can give them negative stars I would. Worst experience of my life goes to VEG

Dr. Daniele Johnson is amazing! Our vet was concerned about our sweet bernedoodle and told us to…read moretake him to the ER. She was so thorough, explained everything so well, and was so sweet to him. She even called the next morning to check on him. Later the following day when I was still concerned I called the hospital to see if she was still working and they were so kind and said yes and if we had concerns they'd be happy to see him back. She emailed me to say that she saw he was potentially coming in and that she was on all weekend and would see us if we came back and came up with some other steps we could do. Talk about above and beyond! She was incredibly kind and truly cared about helping him. I wish we could see her for all of our dogs needs- truly an exceptional provider! Thank you Dr. Johnson for putting us at ease and taking such good care of our sweet boy. Needing emergency vet care is scary and never the hope for your dog, but we will definitely be back if we need anything else! All around an amazing experience! Thank you Dr. Johnson, you are wonderful!

Went to visit my neighbors dog as he had to be admitted because he ate some vitamin D tabs. The…read morestaff was really helpful and nice. The facility is very clean. If my dog needed to go to an emergency vet I would definitely bring my baby here. They definitely took really good care of Alfie...